I was ready to pay in full for trailer and a guy working in office with gray hair…read more was rude and condescending when I asked if there was any discount if I paid for the trailer in full instead of financing. We walked out and purchased a trailer elsewhere. I had my own business for 25 years , in sales and never would have addressed a potential customer as he did . Wow. I felt bad for salesman Chris as he was outstanding . We are part of a large side x side group and 2 other members are looking to buy new trailers. It all about customer service.

Hardly knew a thing about owning or working a tractor but Chris took us through it start to finish…read more Appreciate his patience for us city-folk flat-landers! Not only that but gave me a great recommendation on someone to help us haul it. Turned out to be one of the most clutch post-wildfire purchases. We continue to use them for our implements. Thank you Featherlite of Reno!

We brought our 2022 Atlas Airstream into the Lithia Airstream of Reno service department and was…read morethrilled with the whole experience. Tim the service manager was great, he had us in one day and out the next. Friendly courteous interaction and unbelievable fas around. Michael the Assistant GM dropped by to check in to make sure everything was going as it should, he also seems like a great asset to this organization. If I need service on my airstream, there's no doubt in my mind this is where I'm gonna be going.

We own a 2020 Globetrotter Airstream which started to have brake problems in 2024. I brought my…read moretrailer into the Reno, NV, Airstream for service and the brakes were replaced for $4996. Less than a year later my brakes failed and it cost me $5967 to replace them. Despite a one year warranty, this replacement was denied by the brake vendor company. When I had new tires installed, I noted that one front wheel brake was too tightly set. We brought the trailer back to fix it. I took my trailer in for body work in August, 2025, which took until November, 2025. In December, we had to bring our trailer back to address an interior water leak at a seam in a bedroom panel. Part of the body work involved pulling out the water heater. On March 31, 2026, we started out on a trip to Palm Springs, CA. We stayed overnight at Lone Pine, CA. I decided to turn the water heater on, using propane, and heard a loud bang coming from outside the trailer. I got out and saw fire coming out of the water heater cover. With my wife's help we managed to extinguish the fire but the water heater was no longer operational. My wife called the dealership the next day and explained to the service adviser what happened, also saying we knew the water heater was pulled out when body work was done and was poorly reinstalled. The service adviser amazingly stated that he didn't think it had been pulled out. We cut our time short in Palm Springs as we did not have use of the water heater. We brought the trailer to the shop to fix the water heater and the Airstream company paid for replacing the damaged water heater. When returning from our last camping trip in May, we found out that the service manager and two service advisers were gone and a new service manager came in with RV experience. Additional body work, unrelated to the above, was finished on in June 2026. As we were picking up the trailer, I found out that the trailer batteries were dead. I notified the service front desk person of this issue who then called in a technician. He connected the trailer cable to my truck and thus we could hitch the trailer to my truck. We wanted to share our experiences with store manager. We asked for an appointment and he did not want to talk to us in person. He referred us to the new service manager. I guess it was not important for him to address customer feedback.

We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

You can't fault a dealer for bad RV manufacturing, but you can fault them when they say they fixed…read moreit, but in fact did nothing. Basically, if you're interested in the brands they are selling, then you can come here to buy an RV. Afterwords I'd just immediately find somewhere else for service, which sort of defeats the purpose but this place is the worst. They fixed none of the warranty issues in the first place and now we're outside our first year and they won't take responsibility for the additional issues caused by not fixing the warranty issues in the first place.

I highly recommend! Such friendly service from both the phone operator and the driver and a very…read morereasonable price. I'd absolutely give them a call again.

All the inventory was moved to the Carson location but I could only find the Reno location on Yelp,…read morebut I still wanted to write a review on how great our experience was. All the way from Warren who was very patient and knowledgeable on what we could tow with our truck to showing us exactly what we wanted, to Doug who was extremely nice and walked us through our trailer explaining everything to us, to Ian who did the financing with us and was also patient with all of my questions I had and didn't BS his way around anything. He explained all the paperwork and numbers to us, didn't just skip to the end. Even though we grew up around trailers with our parents and family having them, it's very different when you purchase your own. It can be very nerve racking and you want to make sure you're doing everything right, and they made my boyfriend and I very comfortable and excited for our new adventures!!! Would highly recommend them to everyone!!!

Jake was easy to work with and got me in even though it was a short (Holiday) week. I went in with…read morea "shimmy" in the front end. The people in the office were all courteous, welcoming, and pleasant! No "talking down to a woman" bs at all. I really appreciate that! Communication was clear. They called when they said they would. Jake was clear on fee structure and costs along the way. Sunshine also performed a pretty thorough general inspection and found a few additional things that needed to be addressed. The choice of what to do or not do was completely mine. There was absolutely NO pressure to approve the other suggested services. They sent a text with pictures of what they found and explained anything/everything I asked about. Again, very much appreciated! I ended up needing new lower front rocker arms & bushings. They also performed an alignment (due to rocker arm replacement) oil change, tire balance & rotation and replaced the engine filter. I could see it was needed based on photos sent via the text. Jake found a replacement kit that included arms and bushings which saved me some money. Yay They also found the tires had been rotated improperly for an AWD. They checked tread wear and put tires in correct position to help them wear more evenly. I am completely satisfied with all levels of service received. Thank you so much Jake and Sunshine.

Fabulous communication and support. Handled our Ford Transport that many shops cannot. Recommend…read morefor you auto needs.

Prompt response with no games. Work completed when promised and on site…read more When I need further service for my trailer, I'll be calling him back.

We live in Gardnerville. We own an Entegra Coach. It's very difficult to find anyone in our area…read morequalified to work on Aquahot systems. I contacted Alvin at Happy Kamper. He is a certified Aquahot technician. He agreed to make the trip to Gardnerville to service our Aquahot. I found him to be extremely knowledgeable, professional and courteous. He did a nice clean job. He definitely knows pretty much anything RV related. Super nice guy! Highly recommend!!

I had such an incredible experience with Clean Image Mobile Detailing! Scheduling was ridiculously…read moreeasy and communication was fast, clear, and super friendly the whole time. Everything felt smooth and effortless from start to finish And my car...WOW! It looks absolutely insane. Like, better than when I first got it. Every inch is spotless and shining, inside and out. You can tell they go all in on the details and actually care about the work they do. If you're even thinking about getting your car detailed, just do it and book with them. Total game changer! Thanks Rick!

Has our truck detailed and it looks amazing! They did a great job. Will be using them againread more