Service was very quick and prompt for a smog check (2014 Toyota). I was in and out the door in 15…read moreminutes. The business is located further back from the main street and it relies on reviews. I brought along a coupon I found in my mailbox that was honored.

This Smog Check station came highly recommended by a school parent. I have also seen their coupons…read morein the value mailers, but I honestly wouldn't have found Cal State Smog unless I knew exactly where it was located as there are no signs visible from the road. I came in earlier today for a smog check. The employee, Melvin, was pleasant and helpful. I also happen to overhear a conversation between Melvin and another customer. The gentleman had some very unreasonable demands however, Melvin stayed calm and assisted him as best as he could. I was able to use the $50 smog check coupon I received in the mail. The Smog Check itself was incredibly fast and I was in and out within 15 minutes. Great value and fast service. Highly recommend! I will be back to support this local small business.

Thank God my wife found this place! I had my front brake pads and rotors replaced and changed the…read morelug nuts. The service is top notch! Price is really good too! I will do all my auto service here from now on! Thank you Dave! and R&C Auto Service

I finally found a Go-to Auto mechanic shop that I can rely on…read more Sophie knows what Customer Service is all about and Dave is a craftsman with his work. They communicated well with me, they were accommodating to my schedule and did great work on my car. Add in competitive pricing and you have an all around one of a kind place. I never felt cheated :)

I just took my car in for a smog today and had a great experience. Julie was kind, informative, and…read morewilling to answer any questions I had. It was my first time getting a smog check and Julie kept me at ease regarding the DMV certification process. For $47 including cert (their current promo) it was a great deal. I was in and out within 15 minutes. The Livermore location is smog and DMV only. Their sister location in Pleasanton provides full service.

I went for a smog check , smog test failed because od a broken air intake hose and they charged me…read more$190 for hose replacement alone, when I asked if I can come back changing it, they said I have to pay for smog check again, It wasn't reasanoble... I later found that hose is really cheap and it is around $25. Please check and replace air intake hose before smog check to avoid any extra costs.

Great service and fast smog check. Sent information to DMV electronically. Did not need to have an…read moreappointment. Just come in walk in

Pleasant, prompt, good value, heading there with our other SUV. ........................read more

I had my vehicle serviced a few weeks ago at the San Leandro location and my check engine light…read morecame on. Since this location was close to where I was at, decided to pull in. I was greeted by David who was friendly and went to work on checking the levels and connecting the machine to my vehicle. He was attentive and showed the video he took of the leak. Highly recommend and thanks David!!!

If Yelp allowed negative stars, this place would earn them…read more I waited over 1 hour because they didn't even have the correct filter for the vehicle ahead of me. Instead of informing customers or managing the delay professionally, they continued servicing cars in the other lane while I sat there with zero communication. No update. No transparency. No basic courtesy. That alone is poor management. What happened next was worse. When I asked about the delay, a staff member named Mike came over with an immediate attitude. There was no apology. No attempt to take ownership. His solution was to tell me to leave if I didn't like it. That's not customer service -- that's arrogance. Telling a paying customer to leave because they asked a reasonable question about a 30+ minute delay is unacceptable. It shows a complete lack of training, leadership, and professionalism. I had my 4-year-old son with me and chose to stay calm because I refuse to model bad behavior in front of my child. Unfortunately, the staff member had no such restraint. This business doesn't just have poor service -- it has a culture problem. When employees feel comfortable being openly disrespectful instead of resolving issues, that reflects ownership and management. There are far too many reputable shops that actually value customers to tolerate this kind of treatment. Avoid this place unless you're comfortable being ignored and then told to leave for speaking up

Overall, my car-buying experience here was quick and straightforward. I was at the dealership for…read moreabout two hours total, with the longest wait being for the car to be detailed and gassed up. Negotiating the price was simple, and I appreciated working with Hamid Hassan. Final paperwork took about 20 minutes, and communication before the purchase was great. Unfortunately, communication after the sale has been very limited. Within two days of purchase, I noticed a braking issue where the car would shake at speeds around 25 mph, which raised safety concerns. I contacted the dealership less than a week after purchase and explained that the front brake rotors needed replacement. I was told I would need to speak with a manager regarding reimbursement, but that never happened. I replaced the front rotors myself within a week of owning the car @ a cost of $380 due to the safety concern. Despite multiple calls and emails over the past month, I have not received a response. The lack of follow-up on a safety-related issue has been disappointing. AP

Livermore Ford service is the worst in the Bay Area. Might as well drive a few miles more and head…read moreto Walnut Creek Ford. They charged me close to $1000 for my first service for my Bronco with 7000 miles on it. The Ford recommended service was ~$150, they added on about $800 worth of completely unnecessary dealer service items. I asked them to keep the filters so I could inspect them, and as I suspected, they were very clean and didn't need replacing. There were a bunch of other such completely unnecessary work done. Will never be going back to Livermore Ford.

It has been an incredible journey finding my true love, the 911 GTS. Huge thanks to my amazing…read moresales advisor, Vlad. Owning a Porsche 911 has always been at the top of my life bucket list, and it took quite some time to make it happen, from patiently searching for the perfect one I had always dreamed of, to finally finding this little monster. Vlad was extremely helpful, knowledgeable, and patient throughout the entire process, and always made himself available every step of the way. I am truly grateful for the opportunity to find this car and to work with Vlad and the team. I highly recommend Porsche Livermore to any future owners. What I thought might take much longer was made possible here, and the entire experience was smooth, professional, and genuinely enjoyable. Vlad, I am reserving you for the future.-Lucas, the new owner of the 2023 Porsche 911 GTS :)

Empty promises. I signed an agreement for a future allocation that will never be honored. Since…read morethen, three price increases have come and gone while I've been left on the sidelines. I've purchased multiple new Porsches from this dealership & loyalty will get you nowhere with Porsche Livermore. The service department even managed to damage my brand new 911 during a PPF install. Leaving knife cuts directly in the paint across the entire front end. I had hoped things were improving under the new ownership group & gave them the benefit of the doubt... but nothing has changed. I continue to get the runaround, and I'm exhausted by the games the dealership will play with customers who genuinely care about the Porsche brand. I own aircooled 911s, and sadly the best era of Porsche feels long gone. What was once about engineering and passion now seems driven by shareholder value and squeezing every last dollar from customers. I strongly recommend taking your business to a more reputable Porsche dealership.

i love vinny'z customer service!!! fast & easy smog…read morecheck!!!!! hallelujah!!!!!!

This shop was fast (5 minutes or so), efficient and priced fairly. I really appreciated the fact…read morethat they were open today (July 3rd). Especially considering that my registration is due on the 8th!

The first gas station I've ever been to in my life that won't let you use the air to pump your…read moretires for free. So ridiculous. So ridiculous that I had to write a review lol. It's 7 AM and it's 30° outside, this owner really told me I needed to add quarters then, to use the air, because I didn't get gas or purchase anything. And it was just that morning that I did not get gas. I usually do go there but never going there again. I drove the next light over and Shell turned the air on for me. No questions to ask.

This place is a robbery of your hard earned money don't go here even with a coupon it's the worst…read more,experience I've had with a mechanic or auto shop..I took in my 1990 Honda Accord 2weeks ago and since has been leaking oil (did not leak before..)After taking to another mechanic , they had told me the filter wasn't even hand tight and the oil was over filled .. my accord take 4 quarts and I made a video draining 5 1/2 quarts out .. I even left the handbook on the front seat that would tell the shaft mechanic what he oil capacity was .. this can really ruin my motor .. I will go in this week to ask for a refund ..

Excellent service!…read more After a shoddy scam artist of a smog "test only" station gave me a false fail on a car I **knew** should have passed, I went here. Fred was super nice over the phone and in person. The price was reasonable and they had it in and out in no time. And my car passed with flying colors! Check the Pennysaver for coupons.

Sad to say, some negative things were uncovered regarding Fred's work as time progressed…read more 1. He never changed my Oil as he stated he did. So I drove over 3,000 miles with dirty oil that I Thought was changed - Not Good. 2. Fred looked at my AC in an effort to diagnose the issue. In doing so he removed the plastic caps that are critical parts for sealing A/C system, and never put them back. I found them just sitting on the top of the strut well under my hood. I don't think he was being malicious, and as I stated earlier, he was understaffed that day - but competence is paramount when I am paying full value for a service.