Waited an hour for him - no show This company may be best…read morefor Southside of city given that this is closer to their location

I've used them off and on for emergency plumbing services since a pipe burst in my front lawn about…read more5 years ago. So when I called about putting in new bathroom fixtures because I was going to reglaze my tubs and Jimmy mentioned that they do that as well, it seemed like a good deal to just have them do that too. I've done it before but I didn't really want to. He even offered a guarantee for the work. Nice. Except I then find out they have zero clue how to refinish/reglaze a tub. They came in with not enough supplies (I discovered days later that they used my painting supplies that I had stored there to paint the apartment so obviously there was lint and debris in the glaze). They did one tub in white and the other in gray. Then told me it wasn't gray while we stood there looking at gray. They came back a 3rd time after I complained and I was feeling hopeful because they scrubbed it out and did a thin layer which might have worked out but then they came again and applied the second (third) coat and it was horrendous again. I was gonna eat the loss because it was clear at this point they didn't know what they were doing but everyone was being a good sport about it. But after seeing this work , Jimmy asks for the remainder of the payment. What? You should be offering me my money back seeing as how I will not be able to get a professional to come repair this and may have to buy tub liners now. So I balk because this is embarrassingly terrible and I'm definitely not sending more money for it. He tells me to let it dry and they'll come back on Tuesday which would be the 4th try. He didn't show up or call and I didn't expect him to. I've shown that vacant unit 6 times since last week and you know what ppl ask if I'm going to fix....the tubs. They look terrible, they're rough, bulky, and they didn't even caulk. People keep asking who did it and if I paid for that. I'm embarrassed to say that I did. I paid $600 and I could have gone to Home Depot and bought 2 $50 reglazing kits just like they did and gotten better results. I'm pissed because it's clear that it was a lie. They do not, in fact, reglaze tubs. It looks more like something they wanna practice at and I got to be the test dummy.

Certified Heating, LLC - Keith Nelson owner: I had my old A/C unit replaced 6/7/2021 by this…read morecompany and I highly recommend them. His prices are very affordable so, if your A/C Unit went out and you think you can't afford a new unit...look no more. Nothing beats a call. I am an actual customer and I'm satisfied.

I would never recommend this guy to anyone. First off he is not reliable. Sets appointments and did…read morenot show up or call to say he cannot make it. This went on for 3 months. The second issue is he gave me an estimate of $750 to clean my 9-year-old boiler. Since he would never show up, I called Chicagoland heating. They came in and totally cleaned the boiler for $165. Since then, I have run into others he has serviced. Was told his ploy is to convince people they need a new replacement and they did not need one. Beware

Great service! Very easy to work with. I highly recommend them, they go above and beyond!read more

David responded on a Sunday evening with a quick response and quote. He and Riley came out for a…read morequick install on Monday afternoon. Fair pricing and professional service. I was very pleased with the service. Thanks Guys!

Juan Mendoza, came out and did a wonderful job, redid a job that I had done by four seasons about a…read moremonth ago. the wrong piece was put on. four seasons wanted me to pay for things I didn't need.

I have appointment from 5 to 6 PM on Tuesday to pump water from my basement. I explain the people…read morewho went to the phone. What needs to be done and how they said OK we can do that the schedule appointment I give them credit card just before six I called him back and tell him nobody show up. They said they gonna call person then he calling me back after 10 to 15 minutes Telling me he can come in a 45 minutes. I said OK when he came he just looked at it and took the check for $3000 from my authorized person and left. Don't notice when he coming back. He said he's going to park up front of the house I called him back hour later he told me the same thing they're gonna get in touch with him then he calling me after 15 minutes and he say he needs additional half hours to come. My staff could not wait because water was raising up, we had to cancel so when he came, he came with the toes no equipment. He had a baby in his vehicle came with a tourist not a plumber. They still charge me $132 after I spoke with management. They said they are not going to refund money even if he did not do nothing came up with no toes.

Awesome service experience with A&J Heating & Air Conditioning. Our air-conditioner just stopped…read moreblowing cold air one day. I emailed A&J that evening, and got a response the same night from Ulysses that he could be out the next morning. He was on time, incredibly professional, assessed the problem quickly and explained it thoroughly, along with a discussion of costs to repair before moving ahead. He did the work the same morning, and my air was running cold again before noon. Great experience. I'd highly recommend him.

Very professional and friendly service. They came out right when they said they would, explained…read morewhat was wrong with our furnace and let us know our options. I've never dealt with a heating & AC company that was so transparent and affordable. I'm hoping I don't need to call them for a while but I would definitely recommend them to anyone in the Lansing/Northwest Indiana area! Thanks again guys!

Prompt, professional polite and responsive! Cleaned up and was courteous and quickly identified…read morethe problem.

Called to schedule service at my home for a lot of work; replace hot water water, sump and ejector,…read moreand some other things. Initially was told the owner was the only one who could give an estimate. Had to wait just to schedule. Two days later I got the appointment for the estimate. On the morning of the estimate I get a text approximately 40 mins before the estimate saying the appointment needed to be cancelled and they would call the following week to reschedule.....and they never did. Another local company got the business. If they can't complete something as simple as an estimate, I wouldn't trust to do the work.

Martha was excellent and why I chose Flo-Maxx. Her customer service set the tone, she was…read moreunderstanding and flexible when trying to schedule my appointment. Lalo, the tech, showed up on time and mine was a simple clogged outside drain, so he was done in no time. Joe, the coordinator, called each step of the way making sure they understood my concern and was transparent about pricing for the service options we discussed. Definitely recommend.

They did a fine job by coming in person to assess the original sump pump and installed a new one…read morequickly and professionally Pleased with the techs and their service department.

Herman showed up to take a look at my drain pipe. It was on time. Courteous. Knowledgeable and took…read morethe time to study the issue before giving me my options. He even looked for ways to go around the pipe if he couldn't get it cleared. He brought in his small machine and within 10 minutes had clear my drain for at least 75 feet if not more. He was packed up and gone within 45 minutes. If you can request a specific technician it is worth your time to wait for Herman. Definitely a good guy.

My late husband paid about $9000. to this company in 2020 in order for them to unclog…read moreour back basement. He wrote them three separate checks within one week. That was in 2020 but the problem was never fixed. He died the following year but I did not know about this until early this year as I was going thru his old checks. It was then I called Roto-Rooter and asked for a copy of any signed contract. When it finally came, I saw the part I have posted that said when they use a camera, if the camera is not able to see when the problem is due to any obstacles in the way, then they cannot guarantee the problem being fixed. My late husband, 75 yrs old at the time, put his initials on that line but then why charge all the money if you cannot resolve the issue? I am now suing them in small claims court. They have taken no responsibility. My advice: Do Not Use These People!!!! BEWARE!!@

All I needed was a water heater replaced. As soon as that was put in my furnace stopped working…read more When I called & told Cliff what happened he wanted to refer me to a heating person that he knows. It was a simple fix had Cilff came back & took a look at the area. Which by the way his young sons installed the water heater. I should have been watching myself!!! So I had to pay $125.00 for a heating company to show me the cause. The door was pushed up, I believe by accident. This is my last call to Drain pros. I will use a different company. Not supporting Black Owed.

Very friendly, easy to get a hold of, and professional. Called them in for a bathtub leak, they…read morethoroughly inspected everything to make sure the problem was fully addressed, and worked neatly and efficiently. Would gladly recommend.

Albert from AW Adam's installs replaced my water heater after getting several quotes from other…read morevendors we decided to go with his company as his prices were very competitive and he would be available to complete the job next day. When he arrived to my house he noticed the tank I wanted was going to be too big for the space, so he provided me different options to fit my space and budget. He came out promptly the next day to do the install. His work was clean, he was professional and explained the warranty for my new tank. I was very impressed and pleased and I'm looking forward to calling him should any other plumbing needs arise.

We had a water heater emergency Saturday evening and reached out to Albert at AW Adams Installs…read morethrough Yelp. He responded quickly and came out early Sunday morning - we honestly didn't expect that kind of response time on a weekend without paying emergency rates. Albert texted to confirm the appointment that morning and arrived right at the start of the time window he'd given us. He assessed the situation, confirmed the unit needed replacement rather than repair, and gave us an exact price upfront before starting any work. He even honored a 20% off promotion he had running on Facebook without us needing to ask about it. The work itself was thorough - all new connectors and valves - and everything looks solid. But what really impressed us were the details that show he cares about doing things right. He cleaned up completely when he finished, and before removing the old water heater, he wrapped the bottom in plastic so water wouldn't leak on our stairs or through the house. Our previous installer years ago didn't think to do that, and we spent time cleaning up the mess they left behind. Those kinds of considerate touches made us feel confident about the quality of Albert's work. As a local small business, AW Adams Installs is exactly the kind of company we like to support when we can. Albert was friendly and professional throughout, and we wouldn't hesitate to recommend him if you're dealing with water heater issues.