Again what test did they run? What diagnostic was used to determine I needed a rebuilt…read moretransmission other than a test drive and a technician saying I felt a shudder. For $125 diagnostic I expected a line pressure test, or live transmission data, or a stall speed test, Something more than what I got for free at auto zone. Waste of $125

Weasel-like business tactics. I dropped my car off for a…read moretransmission diagnostic, but it was never done--turns out the battery was dead, which they didn't mention until my second visit. They insisted the issue wasn't the transmission but the battery. I paid to replace it, only for the check engine light to come back on. I scanned the code myself--it was the transmission. I brought the car back the next day. The staff were all smiles and careful with their wording, making it seem like they'd recheck it for free since they missed the issue the first time. They never mentioned a charge. I should've confirmed, but instead of charging upfront like before, they hit me after the fact. This place relies on vague communication and slippery language to squeeze out extra fees. Be cautious.

Great service, great price, great folks. Alex and Tair are well versed and took care of my BMW…read more Timing chain and guides fixed, runs like a champ. Highly recommend the shop.

I called and got a quote for my transmission on my 2016 Nissan Altima. I dropped the car off and…read moreless than a week later it was fixed. They quoted me a price that was fair, and they stuck to that price. My car is running really well now. Very pleased with the communication, pricing, and the job they did fixing my transmission

I came in with a 1989 GMC Jimmy with a transmission leak from the pump/torque converter…read more I spoke with Fred who was in Golden one automotive. Fred was really tentative to my anuto needs and helpfully transferred me to Joel in ALLSTATE TRANSMISSION (which is a few blocks away from golden one automotive). Joel was super friendly when I arrived to check out the shop. He kindly gave me a tour of the shop/ area where the transmissions are repaired. I immediately felt after researching other shops that this was where I wanted to get my truck fixed. When I dropped off my truck they immediately got to working on it and were done in 1 day with it! Truck runs as smooth as butter . Joel was kind and let me know if there is any issues to please let him know to get things in order. I will definitely be taking my cars for any future repairs to Joel. Will definitely give Fred a call if any issues come up with my other vehicles.

Couldn't ask for better service . Best I've ever had . Trans repair . Reasonable and great great…read morework . Couldn't ask for a better owner . Tony

I have finally found an Automotive Shop that I trust. Tony and Fred took care of everything in a…read morevery timely manner with professionalism and great customer service. I've had Service Requested for several repairs including a Transmission Replaced and another time had all (4) Rotors and Pad done and have had my Plugs, Wires and Coils done. They take care of Diagnostic from the start and let you know what you need done from a place of common sense couple with years of experience. If you are anything like me then you know how hard it is to find people that won't rip you off or do unnecessary work that you don't need. The value of the work goes way beyond what you pay for. You can trust these guys to get the job done. Jimmie Speed

Brought my E150 2003 van in for engine light on. Fred was honest explained that I had tired spark…read moreplugs , needed new coils snd injection fluid.. i authorized work. Drive can you SF snd back with no problems. Also Took our 2003 truck in for signal lights not working and they fixed that. Keeping crossed . Hope to keep small business open and making this our auto shop for repairs, Fred is a good guy!

We have now become regular customers of C&H Nguyen since we first came to them to get our engine…read moremounts looked at, last year. We will keep coming here for our Honda's maintenance, because they do good work, are honest, their prices are fair, and they only use OEM or Napa-certified aftermarket parts. We got one of our engine mounts replaced here, as well as a valve gasket replaced, and also got our brake pads changed. Totally worth coming here for a stress-free experience.

Great place! These guys are very friendly and upfront about…read morecosts. They have left my car running great every time l'm having issues. Their prices are reasonable, and as a woman I've never felt taken advantage of. I would definitely recommend them to anyone and will continue to use them for my car needs.

I take all my cars to them for smog. They are honest and fast. Price is competitive. I would…read morerecommend this business to others.

This used to be my go-to place for oil changes and car issues. A couple of months ago, I requested…read morea quote for new tires. The price seemed high, so I shopped around and ended up buying tires elsewhere. When I returned last week for an oil change, the owner's wife asked if I still needed tires. I told her I had already purchased them, and she was clearly upset that I didn't buy from them. I also asked the owner to check my brake pads because I had been hearing noises. After the oil change, I followed up, and he informed me that the brake pads were still in good condition. I had a feeling that wasn't true, possibly to let the issue get worse and charge more later if the rotors were damaged. I got a second opinion at another shop, and the mechanic confirmed I definitely needed new brake pads and had to replace the rotors. I won't be going back. It felt like they were more interested in waiting for my car to get worse so they could charge more rather than being honest about the issue.

I've had some bad experiences with transmission shops before, so I was pretty hesitant when my…read moretranny blew. Japan Transmission completely changed my opinion. I brought in my Honda looking for a low-mileage manual transmission. I originally thought I wanted to rebuild it with upgraded parts, but the owner took the time to understand what I was trying to do with the car. After talking it through, he explained why a newer OEM transmission made more sense for my goals. I really appreciated that he recommended what was best for me instead of trying to sell me on the more expensive option. Communication was excellent the whole way through. They kept me updated, sent pictures of the OEM Honda parts as they came in, and answered every question I had. When I picked it up, they showed me the old transmission, explained what had failed, and even walked me through pictures from the installation. That kind of transparency meant a lot, especially after past experiences. The car shifts great now, and I'm really happy with the result. It's a family-run shop, and you can tell they take pride in what they do. Honest, knowledgeable, and easy to work with. I'll definitely be back if I ever need transmission work again.

I was having major transmission issues with my 2016 Subaru Impreza WRX, and when the noise got…read moreunbearable, I started searching for a mechanic who specialized in transmissions--specifically Subarus. I was thrilled to find Japan Transmission because it was exactly what I needed. Kevin's customer service was exceptional from the very first call. He promptly answered all my questions and, after visiting the shop, he laid out a clear plan and timeline to get my vehicle back on the road. Kevin took a consultative approach, giving me detailed information about various repair options for my transmission, all of which were reasonably priced. By the end of the process, my clutch and transmission were performing better than ever, and the parts I received were superior to what a dealership would have provided. The whole experience exceeded my expectations. Highly recommended!

Been coming here since they opened years ago. Hard to find a honest and reliable auto shop but here…read moreis one. Anytime your car needs maintenance they can take care of it here. They have good prices compared to other shops as well. I usually bring all my cars here for normal maintenance and oil changes. They have a big lobby inside if you decide to wait.

Been a long time customer for years now. I only come here to do my oil change. Service is quick and…read moreeasy! Never had an issue with this business! The workers are really nice. I recommend this place at all my fellowships.