I am so happy to find this business. Charlie did a great job, very communicative, easy to schedule,…read moremy carpets and rugs look great.

I thought it looked clean. However, after it dried, it still looked dirty, and 2 oil spots I…read morepointed out before starting were still there. I feel he used dirty water to clean. Disappointed. Will not use again.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Called on Sir Grout for resurfacing, polishing and sealing. The company offered free estimates with…read morea consultation that took approximately 30 minutes. Scheduling the work took a little longer than expected but I assumed they are busy. The technician that completed the job was very meticulous in preparation to ensure that no cabinets or appliances were damaged. I was impressed with the final product and would recommend their service but the cost may give you pause.

Sir Grout Houston took care of cleaning and repairing grout in my Shower. Nico and Angel met all my…read moreexpectations for reliable and professional repair and future maintenance issues. Jason is very personable and explained what needed to be done when he came to my house to give me the quote for the job. I decided not to get any other quotes and I am very happy with the work they provided. I recommend them and would use their services again.

I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

Bought a home with a marble kitchen island that had seen some hard use. Read many good reviews for…read moreOrtiz Stone Restoration. Jess responded right away. I sent photos. He explained the work he'd do, how long it would take & quoted a price. When we called & scheduled the work, Jess was prompt, and did the work, in the time frame, for the price quoted. Protected the kitchen cabinets & cleaned up after he was done. Definitely 5 Star work. Island looks great.

Jess is the owner as well as the refinisher. We had a walk in shower with marble that was…read morediscolored from use and cleaning products over time. Jess took about 4 hours to get back to "new" condition by polishing it and wall tile work and grout too and then sealed it. Excellent!

The brought the carpet back to life. The value, quality, service is over the top. The price I paid…read morecompared to what I got you cannot beat. I wish I could have the come out every week!

From the owner: At FreshStart Steemers, we specialize in carpet, tile, and grout cleaning, upholstery care, rug…read morecleaning, and dryer vent maintenance. Whether it’s pet accidents, stains, or stubborn odors, we’re here to restore your home’s freshness! Our Services: Carpet Cleaning – Say goodbye to dirt, stains, and allergens. Tile & Grout Cleaning – Bring back the shine to your floors. Upholstery Cleaning – Keep your furniture fresh and comfortable. Rug Cleaning – Renew your rugs and extend their life. Dryer Vent Cleaning – Prevent fires and improve airflow. Why Choose FreshStart Steemers? Specializing in pet accidents, stains, and odors Friendly, non-toxic cleaning solutions Fast, reliable service at affordable prices Pet and family-safe Satisfaction guaranteed! Let us give your home the FreshStart it deserves! message us today for a FREE estimate!

Great work performed by Andy and Octavio, they stuck around until the work was done it was almost…read more2200 as they wrapped things up. Professional, courteous and a great attention to detail, most companies build a great name based on the quality of their people and these guys demonstrated it. The product worked amazingly well during installation, it was a dramatic improvement with almost no damage. I am looking forward to seeing how well it will perform in years to come. Thanks to the entire staff, in conclusion the pool deck is more than 40years old I feel, we will get many more years of use. Will keep everyone posted on how the product performs

From the owner: Superior Grouting Services is the preferred choice for grouting service in Houston, TX, Gulf Coast…read moreRegion, and the nearby areas. We offer a wide range of different types of grouting services that are completed with professionalism according to the highest industry standards. Since 1983, we have been providing specialty grouting services to aid our clients in completing their projects with superior results. You can depend on us to provide you with exceptional grouting services using the best tools and equipment for the benefit of your project.