This was my first time visiting Atlantic Tires and the service was very smooth, fast and efficient!…read moreVery Professional guys there. I will be back for other services! They definitely value your time.

I live within walking distance of Atlantic Tire and have been going to them for inspections, tire…read moreissues for years. I've had the occasional one off where I've need breaks, but I typically go to the dealer for the big things. But this last visit has gave me a new appreciation for Atlantic Tire. The service 'engine soon light' had been on again after the dealer "fixed" it back some months ago. Long story short, Joe and his team took such great care of me and called me to give updates every step of the way, and saved me money. Everyone at Atlantic Tire is so great. They are very informative and friendly. They let you know before they do anything how much it will cost. They inform you of what needs to be done before they do it, no surprises. Thanks Joe and team!!!

I've been a returning customer here for years, bringing multiple cars in for routine maintenance…read more This was the first time I called with an actual problem -- and it will be my last time calling at all. I phoned to describe the issue with my car. The manager told me to shut the engine off, wait a minute, and restart it. I did, and it didn't work. He then said I'd need to have it towed in. I responded "Oh, okay" -- in a completely normal tone -- and he became rude and hung up on me. I'm not sure what I said to provoke that. Nothing, as far as I can tell. But if a neutral response to bad news is enough to end a phone call, I don't trust this shop to communicate honestly about a repair I can't verify myself. That's the whole basis of the relationship between a customer and a mechanic. I'll be taking my cars elsewhere.

Absolutely the worst experience--avoid this shop at all costs!…read moreMy first visit years ago was awful, and while the owner did make things right, the shop manager was rude and unprofessional then--and nothing has changed. Recently, I had another terrible experience that confirmed I will never return. Three years ago, I paid Tao Auto to replace my timing belt and water pump for the first time. My truck had 322,000 miles at the time. Fast forward to NOW: my truck started making strange noises, so I took it to nearby mechanic. They told me the water pump was leaking and the timing belt needed replacing. So I had my truck towed to my regular mechanic, who said the same thing--and even noted the parts looked like original factory components. That's shocking because I paid Tao Auto for this exact job three years ago! My truck now has 356,000 miles, meaning only about 25,000 miles since the repair. Major repairs like this typically come with an 80,000-mile warranty, so I called Tao Auto. The manager was unbelievably rude and dismissive, repeating that the warranty was only 12 months and insisting they used "good parts." No accountability, no willingness to even inspect the vehicle, nothing. As a paying customer, this is unacceptable. It makes me question whether the work was ever done properly--or done at all. This shop clearly does not value honesty or customer service. The manager's attitude and honesty is the reason my first visit was horrible, and it's the reason I'll never go back. If you care about your vehicle and your money, stay far away from Tao Auto.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

I've been taking my car to CHT for 5 years now. They consistently take good care, are realistic of…read morecost, treat me fairly, and are respectful. I highly recommend them. They communicate really well too. Can give u a ride if you need it.

I stopped in today to get my vehicle looked at and ended up receiving some of the best service I've…read moreexperienced in the Durham area. The technicians were knowledgeable, informative, and incredibly kind. Their excellent customer service made a lasting impression, and this will be my go-to place for vehicle service from now on. Thank you all for being so helpful!

The folks at Carfix have been taking care of my 2005 Pontiac Vibe for a couple of years now, and…read morethey do a terrific job of working with me, talking WITH me and not AT me about the car and what needs to be done to give him another 200,000 miles. Tim and his crew are amazing. I keep their card in the car and have given it to other Vibe owners. They have a warranty program that is worth its weight in gold. They have grouped repairs together to save me money (and them time). So go and get your car work done there--tell them David and Lester sent you.

I googled, I need a shop in Raliegh N.C,that works on radiators and Carflix popped up. Kyle and…read moreTim were the two that I dealt with. EXTREMELY professional and EXTREMELY helpful and patient, even provided an uber for me and my 2 year old grandson to get home. I had no idea it was dangerous to drive my car, I was "one pot hole away" from my tire coming off!!! With all the expensive issues I had going on, they even provided a payment plan. They put cameras under my car and sent videos of the problems that were going on. Lastly I want to also thank the mechanics as well! So if you are in the Raliegh area and in need your car serviced or throughly checked, stop by Carflix Auto Repair &Tires on Hillsborough is the place to go, Sincerely A Satisfied Customer.

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

If I could give this shop zero stars I would. I had my 2007 Toyota Sienna towed to this location as…read moreI couldn't shift it out of neutral. They charged me a 189 diagnosic fee and said it would be $1317.00 to fix the problem. They said the shift cable was broken at shifter. I took the vehicle to another mechanic and they fixed it for 150. This place is a ripoff and are gouging their customers.

David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

RUDENESS at it's best! Just spoke to Robin (sp?) and she was the absolute rudest person I've spoken…read moreto regarding auto repair, EVER! They must have enough business to employ her kind. Enough said.

Consistently reliable and considerate service. I've used this place for almost 8 years, previously…read morefor an Acura and now for a Honda.