I was sent to Dennis Equipment For a warranty repair on a…read morebrand new mower not purchased there. They stated , they wouldn't know how to claim for the repair and were not interested to make any repair Understand I was sent there from The factory MTD I have been in the new car dealership business for 47 years I can tell you , I would never buy there. Maybe they could have pretended to help me. I will make sure every one I come in contact with, sharing my warming experience

After a disappointing encounter with Adrian my daughter and I were able to not only get our issue…read moreresolved but also to walk away feeling our concerns were heard and addressed. David Milkey, the owner, was patient, considerate and helpful.

If you buy from them it's a good deal. Pricier if you didn't. Good work and service. Knowledge and…read morehelpful

Why does every snowblower coming in for repair mysteriously need a new carburetor OR you can just…read morepurchase a new one for $$$$

Had my Westinghouse generator service as it stopped working. They fixed quickly. Very satisfied…read morewith service.

Think twice before you drop your power equipment off here. Seemed fine when I dropped off my leaf…read moreblower that was under warranty. Was told a couple months or longer to process Ryobi warranty. I waited 3 months and called for status. No update, they would have to call me back. This went on for months! They couldn't even locate my blower in the shop! I continued to follow-up more than a half dozen times. Always told they would call ma back, but never once received a call back! I dropped the blower off on July 19th, 2023. It's now almost 2 years later!!! nothing. Beware of polite lip service, poor tracking system and 1 star customer service for equipment drop offs. See my repair tag receipt attached if you don't believe me. I had to ask for a copy of the repair tag when I dropped off the blower too, but it did me no good anyway!

I buy all my chain saws from Bulk, they always have what I'm looking for. They are close by, and…read morevery friendly.

I bought a Cub Cadet Self Propelled Mower a couple of years ago here. I tried to change the oil and…read moremade a complete mess. I managed to get it running for about 20 minutes then it wouldn't stay running. I took bulk to have them take a look. I had left old gas in it and it gelled in the carburetor. They took care of it for $60. That's why I bought it there in the 1st place. If you want good service (even when you screwed it up yourself) buy Bulk Lawn and Garden Equipment.

Yesterday was my first time visiting Feeds 'n Needs. Usually I buy my chicken feed from the…read moreFranklin, MA Agway but it has recently shutdown. Whenever Franklin Agway was out of something I needed in the past, I would normally go to Tractor Supply. However with their recent corporate change closing done all DE&I and LGBTQ type of support, I needed a new feed store. As I will no longer shop at Tractor Supply. So I tried Feeds 'n Needs! Great place, super friendly folks, helped me get the right chicken feed for the current situation of my hens. I knew when I parked as I saw a few chickens walking around outside that I had found the right place! A+ and I've already told all my friends who were previously Agway shoppers and are refusing to go to Tractor Supply now that Feeds 'n Needs is the place to go!

Farm & feed business with a very small store area, but large supply barn. They offer menu items for…read morefarmers and other products such as pet supplies, bird feeders, and chicks during early spring. Very laidback and friendly employees.

Good people. Helped with our Ariens snow blower. Very knowledgeable and had the parts on hand…read more That makes a big difference. Thanks.

Brought my tractor in for a head gasket replacement, had the tractor back in 3 days at a reasonable…read morecost. No complaints

Great service! Picked up tractor that wouldn't start, repaired and reyurned in just two weeks…read more Friendly courteous service.

Sent our Craftsman mower for repair and tune up May 6. After 10 days and not hearing from them with…read morean estimate, I called, they gave me the estimate, I agreed and they said they had all parts in stock except 1 and they would order. 2 weeks later after still not hearing from them I called , they said it was ready and would be delivered. I went to Hillside and paid in full....they delivered the WRONG lawnmower I sent it back figuring I would get ours later that day, it never showed up! I called again! Now the answer is it was not ready and they were still waiting for a part and did not know when it would be in, but they could deliver the lawnmower even though it was not working. I asked why would I want a lawnmower that does not work? They said while they wait for the part(now that makes a lot of sense). Meanwhile I asked what part they were waiting for and what it referenced to the lawn mower. Come to find out it was a part THEY broke and had charged me for...6 weeks to get my lawnmower back.... Last time I will give this local business my business, several years ago the "lost" our snowblower too, they did replace that, but how do you loss it?

So I was referred to this shop by a reputable shop that was retiring from the trade. I brought the…read morean older Ariens due to drive not engaging and sputtering when running. Charged me $40 right off the bat. Calls me and tells me what is wrong and I ask him to try and repair it. Says he will check on parts. Calls me back and says he can't get parts and the machine can't be repaired due to this. I told him I would just come and get it. I pick it up and spend 10 mins with it. The drive wasn't seized!!!!!! It was just stuck and needed to be greased. Ran old gas out of machine and put VP 4 cycle in and runs like a top with drive now working. Feels like they saw an older machine and didn't want to deal with it when they can just take the money from the deep pocketed town folks. Won't be going back. They should be ashamed of this. Will not recommend them for repairs or anything else for that matter. ZERO Stars rating( made me leave something)

Dan did an amazing job helping me to pick out the best machine. I went with a Ariens Pro 28" with…read moreEFI. A sweet machine with electric start. Colby sropped it off. He was awesome with customer service. He explained every inch of the machine and was so user friendly. I would go back and will suggest this place to all my friends.

Sells defective snow removal product's and equipment , and is an easily angered sales person that…read moremay be triggered please beware.

The customer service was deplorable... I had an appointment but got absolutely no help from the…read moresales person. apparently his phone calls were more important than making a sale. Would not recommend this business

Brought my Ariens snowblower differential gear into the shop for inspection for wear. The…read moreforward/reverse action was slipping and thought, based on Youtube videos, that this part may be the reason. The mechanic looked at it and didn't think this was the problem, he suggested to look at the sprocket bushings, a common failure item. Turned out it was the bushings ($6 part). Saved me the expense of the differential part ($160 part). Good to know that they are not looking to sell you expensive parts that are not the problem. Trust in repair service is rare these days.

I needed a replacement gas cap for the lawn mower I'd purchased at Ace, and after several…read moreunsuccessful attempts to procure one from Ace, I called Morrison. Morrison couldn't have been more helpful and within two days I had received the cap through the mail that I had order.