Tina has provided impeccable service since the very beginning over several years of my stay at…read morePublic Storage Gum Road. She truly has ensured that I have a beautiful drive up space with resources to accommodate my every need. I know that my items are safe and secure. Like a Good Neighbor Tina is always there!

Very convenient and easy to rent. I would definitely recommend this location for your storage needs.read more

I can honestly say after years of getting jerked around by a different storage place I was so happy…read moreto find a business that cares. First off the facility is clean and well kept, plus it is 24 hours which is fantastic. They offer a guarantee of price for a year and military discounts. The management team is wonderful and listens to your concerns and questions. My tour was on a rainy day and Astrea managed to keep me relatively dry while getting to the different units. The barrel locks make me feel very secure that my items are safe. Plus they are more affordable than anywhere else I've checked

I paid online around 4:00pm for a space here and went to sign lease and pickup key which has to be…read moredone in person unfortunately. The online process was misleading to suggest the process could all be done online until after I paid and got instructions. I arrived around 4:30 pm and the business hours were published online and on the door as open until 5:00 pm which is the reason I booked with them quickly so I could start moving stuff in while I have time off from two jobs. The door had a "closed" sign on it without explanation at 4:30 pm. No one answered the local numbers. I called a corporate number and the first customer service representative hung up the phone. Called a second time and waiting for company response. This company seems unprofessional so far.

They were awesome! Even helped me get some stuff out of the storage shed I was afraid to go into…read more(spiders)! They were quick/efficient, and up front about the pricing. No hidden agenda/fees. Thanks guys, I will be using you in the future.

I recently used Prime Movers for my out of state move and would definitely recommend them. The…read moreowner was frequently in touch and responded to any questions in a very timely manner. Everything went according to the plan we agreed upon from start to finish. My possessions were packed professionally in the truck and care was taken with all items. If you want professionalism and peace of mind during a hectic transition , I highly suggest Prime Movers

I called around to get pricing to move an adjustable bed upstairs. Weighs 150 lbs. Gerald was very…read moreresponsive as he answered very quickly. I decided to hire We-Haul just based on our few phone conversations. His guys knocked out the job within 2 hours of our first contact. I'm a Realtor and even before his guys were even here, I reached out to a client who's currently moving, and asked if he needed a mover. He did not, but I won't hesitate to refer Gerald to other clients or anyone who needs a mover. Highly recommend!

VERY PROFESSIONAL! FULL SERVICE! They charged me $899 plus tax to off load a full large POD…read morecontainer and move a lot of items upstairs. They were really nice and communicated quickly. I didn't expect to have 4 movers to show up for that price. Gerald, Matt, Lance, and Eric all showed up on time and moved so many heavy boxes so quickly. These guys were sweating and working so hard to get my move done. We started around 8am and finished around 2pm. Any time I attempted to help, they always said "please we don't want the customer to touch anything, we got it." Outstanding service!! I will use them again in the future. Each time I met them at the apartment or the POD they were there before me. Extremely punctual and professional.

I have had my unit for a while now and since day one , customer service has always been on point ,…read moreeven with the new person in charge , the facility is very clean . Since I no longer need my unit , if you are ever considering getting a storage unit , I do highly recommend this place for all your storage needs .

This storage facility is A-1. Very clean and secure. Not to mention the staff are not only…read morecourteous and personable, but also very accommodating. Couldn't be happier at any other facility!

I signed a contract for $189 a month last October 2025. Six months later they arbitrarily increased…read moremy rate by 38% to $262 a month. This place is a total bait and switch. Do not rent a storage unit from this people. I feel sorry for the military on deployment that cant do anything except pay it. Absolutely horrible. Othe climate control places around here are much cheaper.

Perfect place for storage - not the cheapest but clean and safe. The office staff is all very…read moreprofessional and on top of things. Very good place to store your belongs.

I highly recommend! Billy had his guys come and move my whole house into my new home, and they were…read moreso polite, incredibly helpful, careful & didn't break anything (took special care of my grandma's china!), were fast, & hooked up things that had to be taken apart to transport. Special shout-out to these guys as they were awesome & I'd use them again: Trent, Michael, Dave, Keith, Mel, Willis, & James!

10 stars! This company moved my parents yesterday and I could not be more grateful for each one of…read morethem. They took care in packing every item so everything arrived safely at the new location. My parents asked ahead if they would do a few odd moving-related tasks and they agreed to everything. This relieved so much anxiety as this was a bittersweet move out of their home of forty years. The moving crew was hard working and efficient despite the extreme heat. I additionally appreciated their kind demeanor and positive attitude about every aspect of the moving process. On the unload end, they were meticulous at placing items. They kindly adjusted the placement of a few things without hesitation despite the requests being 'above and beyond' their duties. Just a couple of specific examples.... We had a washer that unknowingly needed a pipe adjustment before it could go into place. One of the men took time to explain what needed to be done to fix the situation to my parents. He then took time to give them helpful tips on the remedy and answer all of their questions. Instead of being worried, my parents had a plan and knew it was an easily fixable issue. My dad had an ultra heavy desk with hutch. Movers asked where to place it and did so. Later, they were asked to move it and the dresser next to it...again. They did so and never complained. These requests were above and beyond and they complied without hesitation. Above and beyond! Before leaving they checked to see that everything was done to our satisfaction. I highly recommend Start Packing to anyone and would hire them again! It's rare to find a reliable company who actually works hard and cares about their customers. (super fair pricing as well!)

Everything from start to finish with Hometown Haulers was easy and stress free. We were able to…read moreeasily get a quote and schedule the day we needed, (the quote was right on point as far as what was estimated ~even though my husband told them we had a 3 bedroom but it was more like a 4 or 5 bedroom) The two guys that were here were AMAZING. They arrived right on time and never stopped for even a second but still were somehow able to provide excellent customer service. They packed the first load in barely an hour and all together, our approx 5 bed house in 4 hours (with 1.5 of driving between the houses!) I found the prices to be pretty much average for what the rate is around here and I'd much rather support a small business than the bigger moving companies. I cannot say enough great things about them. If I am ever in need of movers I would for sure use them again.

What you see is always Not what you get! I used this company to move from from one apartment to…read moreanother in the same same zip code, 23320. Only about a quarter of a mile away. I asked for an Estimate the Owner, Patrick came Over to my apartment to look over my furniture to me an accurate appraisal. The appraisal came to $1,250. I agreed on that price. The day of the move, the "Team" that showed up was only,Patrick the owner. I asked if anyone else would be helping? His answer was NO! The other person had to go to Court in Hampton. Then he said, he's a Fast worker. WRONG! The end result, I had to leave Patrick at the old apt. I needed to go the New apt. to sign papers. The only mover, Patrick was at New apt. by about 5:30PM. My furniture was delivered and bed, etc. was put together. However, Patrick forgot most everything in the Bathroom to bring over. He forgot to pack my Shower Curtain, Shower Liner,Towers, etc. Many, Many miscellaneous items.! The payment ended up to be a little over $2,000.00. I didn't have the energy to debate this amount with him! By that time I was Sick and Tired of Patrick, The Owner of Hometown Haulers! This should Never had happened! Definitely, should have been more than one person to move an apartment. Even for only one bedroom! Plus, paying more than $800.00 above his quote! Thank you for reading this True & Honest Review!