I had 6 things moved from Portsmouth to Suffolk. When they removed the old items and took them…read moreoutside, one of them asked if he could use my restroom in my bedroom. of course, I told him yes and the other fellow was outside getting the new items. I came downstairs. I heard the toilet flush and sat downstairs a few minutes. when he didn't come back downstairs, I went upstairs to see what he was doing. I found him with both sides of my jewelry box open.He closed it and said something fell out of it and he was putting it back. I was home alone, so I didn't say anything. I did call the company while they were still here. I did notice that my engagement ring was still sitting on my dresser. I explained this to the company. I told them he had no reason to be down by my jewelry box. The company is believing them and said they would not have their workers disrespected. I didn't disrespect them at all. I was home alone and was afraid to say anything. I can't believe that the company took up for their employees instead of their paying customers. I had no reason to call them and lie. I wasn't asking for anything except maybe a sincere apology. I didn't get that. They are basically saying that I'm lying. Just so you know, there is not a gold bracelet in there.

Unfortunately this has been an AWFUL experience! Many of my items were damaged - TV, electric…read morefireplace tv stand, coffee table, bar cabinet wheels, along with tears and scuff/dirt marks on my couch and mattress and multiple glasses broken. I'm not fully unpacked but the more I unpack, the more I am discovering. The two guys COMPLETELY mishandled my belongings. There was a claimed filed and the manager Ashley unprofessionally bullied me into accepting a fraction of what my items cost, it's not even enough to replace only my tv. She said that the claims department wouldn't give me much of anything, but this was all she could do. I've called multiple times to get this resolved, haven't heard back from the GM... they're trying to get away with this and it's not right. It's not fair! DO NOT TRUST THESE PEOPLE WITH YOUR THINGS.

honestly this one star review won't do much, but I'm leaving this because of one specific employe…read more Kelly was the rudest person I've met in a long time, she talked badly behind customers backs, after I left to my car and came back I heard her say something about my bald spot and it made me very uncomfortable and a little insecure. I dont expect anything to be done but I just need this to be known, what type of person you have working for your company.

My friend's car, which I purchased, had been stored there for 6 years. Inoperable, with deflated…read moretires and having never personally inspected, Bonnie (MyStorage Centers) helped me in shipping the car cross-country to Los Angeles. Bonnie arranged pick-up and inspection and took multiple photos of the car prior to shipping. This is not half the story. I had problems finding a reputable shipper for two months and during that time, Bonnie kept in contact with me and safeguarded car keys and its valuables. To top it all off, the car was stored there for 6 years outside and is in original condition! Thank you Bonnie and the entire Team at MyStorage Centers for your professionalism and thoughfulness. Regards, Phil S.

We made a reservation online for a trailer several weeks before it was needed. Basic planning is…read morekey to an organized life lived worry free. On pick up day I arrived to the pickup location, reservation email in hand, to find that the trailer I needed was not available. The "customer service rep" at the pickup location claimed that this is a problem with uhaul and was not able to contact them by phone for a resolution. I called uhaul myself who then claimed it was the fault of the pickup location that they didn't have my trailer. The uhaul rep was not able to find a trailer for me within an hour drive. Unacceptable as this was I had no other choice if I wanted a trailer. In an absolute stroke of genius, my wife suggested that we inquire with our original pickup location about a box truck. This would however be more expensive since uhaul charges for mileage but it did prevent me from having to drive more than an hour out of my way to pick up a trailer. They did have a box truck which worked nicely even though it tripled our cost and smelled of cheap cigarettes. The next time I need to move large items I will seek out other options.

DeAhna of the S. Battlefield location was very helpful in resolving an issue we had with our…read morestorage unit in another location. Thank you for being knowledgeable and helpful.

Amazing customer service! The on ground personnel were always helpful and friendly. Definitely…read morerecommend this life storage.

The absolute % WORST moving company on earth. I have moved with several companies world wide, this…read moreplace is another level of HORRENDOUS. Their workers are skilled liars as well. Do not sign anything until you review every line item, they lie and write that everything, and I mean EVERYTHING, is "scratched, dented and damaged" to cover themselves. Don't use them, you truly will be sorry.

So. I'm going to try to keep this short. Furniture scratched. Tables dented. Numerous broken items…read more The boxes were packed in such disarray. Literally like walking down a grocery store aisle and just swiping your arm on the shelf to knock it all off into a box. That's what our stuff looked like. Apparently they list that they don't pack liquids, sure that's fine - but why did you end up packing obvious liquid items that then leak all over the boxes? Packers showed up late, only two packers - took two days and they still weren't finished on truck day. (My one nice thing to say is that the gentleman packing my house was quiet and polite. Sadly they could use some packing skills.) The truck was late by over a week on delivering our items. If you get assigned this moving company -- SAY NO! Do not use this company.

Highly recommend this place. Owners are really great and communicating with them was very easy…read more We stored our camper there for a month. Convenient to get to with nice, open spots. Best storage place in the Virginia Beach area!!

From the owner: Welcome to Shore Storage of Virginia Beach! We are a brand new outdoor bulk storage lot…read moreconveniently located off of London Bridge Road. Fenced in, gate controlled, wide drive aisles and a variety of space sizes available. We offer military, AAA and AARP discounts.