The service was really nice. However the receptionist who took the appointment was so rude and…read moreunpleasant. She was completely dismissive , displayed a very rude tone, and saw another colleague laughing at reception while we were standing at the desk. Hospitality is about making guests feel at home, and unfortunately, this interaction ruined our impression. I hope management addresses this behavior

I have been going here (FG Naperville, IL Rt 59) for perhaps 15-20 years--mainly for hair…read more HAIR: Anne has been my stylist for that duration. She has done an amazing job with my hair--she's quite genuine and nice. I am a brunette with fine, long hair that I have dyed vibrant pink all over. So, my hair needs to be lightened/foiled then dyed pink, which is kind of harsh on hair, but Anne has kept my hair in great shape. She takes the time needed to do it properly, has a plan for future visits, advises product/product usage, shapes my style well and does an amazing blowout. Very happy!! SPA: The services I've had: massage, pedicure, waxing and manicure. Massage: I haven't done a massage service since my favorite well-studied masseuse left, but it is a wonderful experience that I need to get back to. Pedicure: Pedis are my favorite spa service. It's SO relaxing with massage chairs and excellent & knowledgeable pedicurists! Friends from out-of-town always request I book this service for us. They rave about their pedi experiences! And I do, too! BUT here I must take a star away: Scheduling for 2 or more people has been impossible over the past year and a half; even with two different spa services (one mani & one pedi; or one pedi, one hair appt). Front desk staff has not tried to work with me in figuring something else out; no advising on options like reconfiguring services, add an extra tech for a day or anything else--and I've been going there for 15-20 years! Many out-of-towners have been disappointed; as have I. Waxing: I have always been pleased with their waxing services. Especially my bikini area being extra sensitive. Actually, my skin is very sensitive and I never had an issue with pain during or after waxing. No rashes or ingrowns--from brows to underarms! I've tried waxing at home without success so FG is my go to. Sanitary conditions, skilled waxers--quite good. Manicure: I used to get a regular manicure weekly. I could bring my own polish and get a perfect result each time. I've been trying to save money and do it at home, with poor results, so I need to go back for weeklys. They offer many kinds of manis! I have stayed with regular polish, but if I wanted to try another type, it is available. Overall: A pretty great salon & spa! I've had some appt results that I wasn't thrilled with, but nothing horrible--no botched spa or hair services. I would definitely recommend this location!

Got my hair done with Thania for the second time & honestly I love it and trust her work. She's got…read morea super cool vibe and she def loves what she does. She's honest about her work & she will let you know if something doesn't look right. The place is cute & clean, it's close to home and close to a few restaurants.

Thania is the absolute best! Her blowouts literally blow me away! lol I'm someone who washes their…read morehair daily but when I get a blowout done by her, I swear I wait 3-4 days before washing because its just that good!! On top of that, Thania really cares that you love the outcome of her work and is so understanding if you want something fixed/redone. Love her!!

I cannot recommend Beaux Cheveaux more highly! I see Pam for my hair cut and highlights, and she is…read moresuch an artist with hair. She really takes the time to ask questions to make sure she understands my vision, and my hair looks better than ever thanks to her. The prices are reasonable, the environment is so relaxing, and the talent is unmatched!

I went to Beaux Cheveaux starting and I'll tell you that this is the BEST salon I've EVER been to…read more Not just the services which will exceed your expectations but the stylists truly care and are very professional and exceptionally trained in what they do. The owner Pam is very kind and professional. She and all of her stylists will go above and beyond for you!! I go there and have Jana cut my hair. She's incredible and always has a nice chilled glass of wine ready for me. The salon is clean and very nice. Not to mention that the aveno products are all natural and organic, smell nice, and work wonderfully. I won't go back to other products. Loving how it feels in my hair. Their products make my hair look, smell, and feel great without making it sticky or hard like other products tend to do.

I was looking for a place to make a quick appointment for a Pink Hair for Hope extension. (Not all…read moreplaces charge the same price, I found.) Via Moda was able to fit me in, less than 24 hours from when I called. I made note to go early due to the parking advice but on the weekend the train lot was pretty open. The staff was friendly and kind but had double booked the timeslot. (It was fine but honestly, it was a 20 minute wait because it was a party of 3 before me.) They are a convenient location and if I wasn't sold on Niki Moon, I'd probably make my next appt. with them.

My bridesmaid morning began with pump it up music from Via Moda! Upon driving up and finding a…read morestreet parking spot right in front of the salon I was hit in the face with a blast of Britney Spears "Baby One More Time" and my mood quickly brightened as I knew it was going to be a fantastic day. The personalities of the Via Moda ladies matched the upbeat music and were a blast to work with. Me and two other bridesmaids requested hair styles half up. All turned out beautiful and I LOVED how my hair turned out. The owner, sorry forget the name braided, curled, teased and pinned my hair into a sophisticated, yet sexy look. I have thin hair so the stylist suggested she do spiral curls because they tend to hold up better. Not even 3 hours of jiving and hip twisting to "you make me wanna shout" and "great balls of fire" could mess up my perfect do. I had a wonderful experience with the women at Via Moda and will definitely be giving them a ring for the next fancy event I attend.

Ashi Threading is hands-down one of the best threading salons I've been to! The space is clean,…read morecalm, and welcoming the moment you walk in. The staff is professional, gentle, and really pays attention to detail -- my brows came out perfectly shaped without being over-thinned. What I appreciated most was how quick and comfortable the whole process was. No long wait times, no unnecessary upselling, just excellent service. They checked in to make sure I was happy with the shape. The prices are fair, the results were consistent amazing, and the customer service is top-notch. If you're looking for clean, precise, and beautiful brows, Ashi Threading is the place. Highly recommend

It's a hidden spot in Romeoville but by far one of the best places to go for one stop shop…read more They offer facials, lashes, threading and waxing for everything. It's always clean and a fast service. I absolutely enjoy my experience with Kavita every single time and she now knows and understands what I need as I sit down in her chair every single time.

Extremely unprofessional and dirty, not sure if it's a salon or a boutique, not sure if they know…read moreeither.

The salon has gone downhill since pictures were posted. Hair is not swept up from previous clients…read more Melissa does not respond to texts or her voice mails. Have decided to go to another salon.

This is my one and only place to get my eyebrows threaded. Owner does a fantastic job. The salon is…read moreneat and tidy, service is great, price is right. Highly recommended.

I have been contemplating whether I should leave a review, and so, a week later, I am. I really…read morewould love to star something higher, but just can't. I went to Doll's to buy henna cones for Karwa Chauth. Her cones were not super extraordinary, they were small, but they did give good color. (Hence the 2) The problem I feel is that the price for her cones are theft! The cone itself says 10 rupees, RIGHT ON IT! ...but she charged $5 for each cone!! I bought 2...$10 versus the 30 cents it actually costs in dollars....and I do understand it's a business and there is to be profit made...but this was a TOTAL rip off!! I am hoping the owner will take consideration and decrease her mendhi cones' price to even half the price. On a side note, I have never had any services performed here. I would like to share, her salon looks nice and clean inside, and she was wearing a mask while serving me. The business does look like it is abiding by the COVID regulations set forth by the state.

Awesome customer service. My stylist, Maureen, is wonderful, have been going for 20 years. Dominick…read moreis dedicated, professional and personable. Could not be happier.

I've been a long-term customer at Rocco & Rocco, and so has my entire family, but our most recent…read moreexperience was extremely disappointing. A family member had an appointment with the stylist Maureen. The front desk apparently booked the appointment incorrectly, and instead of handling the situation professionally, the stylist appeared frustrated. The service felt rushed, shortcuts were taken, and she was physically rough, pulling on my family member's hair and face in ways that made her uncomfortable. The end result was uneven and not what we expected, and my sister's hair was left noticeably botched. I contacted the manager, Dominic, who initially said he would help arrange a makeup appointment. Instead, he later told my family member he did not believe her concerns and informed her she would no longer be accepted as a client. Only a partial refund was offered for a service that cost nearly $300. UPDATE: the owner, Ron Rocco, called me. He said he was reaching out to help schedule a new appointment, but the call quickly shifted to him saying he did not want to do my family member's hair. Throughout the call, he repeatedly raised his voice and spoke over me, not allowing me to speak. As a younger woman speaking with an older male business owner, the interaction felt intimidating, uncomfortable, and unprofessional. During the call, he also mentioned that he had checked with the stylist to confirm whether my family member had tipped. She had tipped generously, and the comment felt completely unnecessary and out of place. He also stated that he is at the salon every day, which differs from what staff members had previously told us. He mentioned that he was "not threatend of a Yelp review," and I want to be clear: reviews are not threats. They are honest accounts of customer experiences. Everything in this review is truthful and based entirely on firsthand interactions. I also received a notice from Yelp that the business attempted to have my review removed. Key points: --I personally do not feel safe or comfortable returning to this salon. -I do not recommend booking with Maureen based on how she handled this situation. -In my experience, the business did not prioritize customer satisfaction or take accountability. -Management made me feel that customer concerns were dismissed rather than addressed. -The service felt overpriced for the rushed quality delivered. -Several interactions with the front desk staff felt unprofessional and unfriendly. -As a young woman, my interactions with both management and ownership felt uncomfortable and intimidating. -My sister's hair was left uneven and poorly done, which added to the frustration. -The salon seemed willing to tolerate the behaviors and issues we experienced rather than fixing them. -To quote Ron Rocco "Yelp reviews don't threaten me"! So I highly recommend you listen to the ones that are on here. -Because of the stylist's behavior, management's response, and my interaction with the owner, I cannot recommend this salon, especially to other young women or anyone who expects professionalism, respect, and consistency.