I have been going here (FG Naperville, IL Rt 59) for perhaps 15-20 years--mainly for hair…read more HAIR: Anne has been my stylist for that duration. She has done an amazing job with my hair--she's quite genuine and nice. I am a brunette with fine, long hair that I have dyed vibrant pink all over. So, my hair needs to be lightened/foiled then dyed pink, which is kind of harsh on hair, but Anne has kept my hair in great shape. She takes the time needed to do it properly, has a plan for future visits, advises product/product usage, shapes my style well and does an amazing blowout. Very happy!! SPA: The services I've had: massage, pedicure, waxing and manicure. Massage: I haven't done a massage service since my favorite well-studied masseuse left, but it is a wonderful experience that I need to get back to. Pedicure: Pedis are my favorite spa service. It's SO relaxing with massage chairs and excellent & knowledgeable pedicurists! Friends from out-of-town always request I book this service for us. They rave about their pedi experiences! And I do, too! BUT here I must take a star away: Scheduling for 2 or more people has been impossible over the past year and a half; even with two different spa services (one mani & one pedi; or one pedi, one hair appt). Front desk staff has not tried to work with me in figuring something else out; no advising on options like reconfiguring services, add an extra tech for a day or anything else--and I've been going there for 15-20 years! Many out-of-towners have been disappointed; as have I. Waxing: I have always been pleased with their waxing services. Especially my bikini area being extra sensitive. Actually, my skin is very sensitive and I never had an issue with pain during or after waxing. No rashes or ingrowns--from brows to underarms! I've tried waxing at home without success so FG is my go to. Sanitary conditions, skilled waxers--quite good. Manicure: I used to get a regular manicure weekly. I could bring my own polish and get a perfect result each time. I've been trying to save money and do it at home, with poor results, so I need to go back for weeklys. They offer many kinds of manis! I have stayed with regular polish, but if I wanted to try another type, it is available. Overall: A pretty great salon & spa! I've had some appt results that I wasn't thrilled with, but nothing horrible--no botched spa or hair services. I would definitely recommend this location!

Frank Gironda Salon is getting a makeover! Wow do they need it- the salon has been a little stuck…read morebehind the times. But I've seen construction and hopefully this glow-up will be amazing in the end! My stylist Jessica is my favorite. I look forward to our time together, catching up on life. We're at the point where 1. I don't have to tell her "please don't round brush my bangs!" (She knows not to) and 2. I trust her to try new things like a long bob or a slight hint of purple in my color. There's always easy parking outside and they always offer me coffee/tea/water. Post-Covid they have magazines! One of my favorite parts about a visit to the salon is catching up on print magazines- it relaxes me. They've got them. Jess and I definitely talk about all the things in the magazines This is the best time to start going to Frank Gironda because they're getting a GLOW UP!

This was my third visit. I leave this place relaxed everytime! Cash is preferable at this location…read more Thank you

Amazing massage! My husband and I got a couples deep tissue massage. Highly recommendread more

Came in with my daughter for a bday head spa and had a great experience! First time we've been to a…read morehead spa so we didn't know what to expect, but they walk you through everything they do and all of the products they use. Very relaxing and calming vibe! We will definitely be coming back!

My new favorite paper place has arrived!!! I was very excited to try this spa and it did not…read moredisappoint! I was super impressed with the knowledge of Faith, the esthetician that did my customized 60 minute heads, spa treatment. She started off by looking at my hair follicles and telling me the condition of my scalp, and then showed me afterwards how moisturize it was after the treatment. She walked through all the steps to make sure I understood and she even gave me tips to follow at home. The spa itself had an amazing calming room to sit and wait with very fun decor and I can't wait to go back.

Great relaxing environment. A chance to use the water bed massager. Very calming music and nice…read moretable, etc. My only complaint was that I asked specifically for the therapist to work on my glute and sciatic nerve and that wasn't addressed. Although I have no complaints about the quality of the massage I received only that the area wasn't worked on as thoroughly as I anticipated.

Beware of MassageLuXe Naperville - A Cautionary Experience from a Former Loyal Customer…read more I'm writing this review to warn others about my experience with MassageLuXe of Naperville, Illinois, in the hopes that no one else falls into the same trap. This business is not built on long-term customer satisfaction, but rather on rigid policies, poor communication, and a clear lack of care for loyal clients. I had been a member of MassageLuXe Naperville for nearly six months. I didn't join for the ambiance or the brand - I joined solely because my trusted masseuse, whom I had known for years through my chiropractor, started working there. Things were going fine until I had to cancel my membership due to work commitments that would take me out of the country for half the year. Since it made no sense to continue paying for services I couldn't use, I canceled my membership. At the time of cancellation, I was told I had until May 27, 2025, to use all my accumulated massage hours or I'd lose them. So, I immediately booked appointments to use up my remaining time. Unfortunately, my preferred masseuse wasn't available for most of them, and I had subpar experiences with other therapists -- wasting 150 minutes (at $120/hour) of what should have been relaxing and therapeutic time. For my final remaining one-hour massage, I asked the front desk if I could schedule it with my regular masseuse. The staff member told me she was available on May 31st, 2025, and assured me that even though it was after May 27, it would be fine since I was scheduling it within the same month. Based on her word, I booked it. Fast forward to today, May 31st, I arrived for my appointment only to be told by a different staff member that I'd have to pay $120 out of pocket because the appointment was outside the valid usage window in the cancellation policy. I calmly explained that I had been explicitly told otherwise by the person who rescheduled it -- who was standing right there -- but instead of acknowledging the miscommunication or attempting to make it right, I was met with rude and dismissive behavior. I was given two options: pay $120 or leave. No apology. No effort to take responsibility for their mistake. Just cold, transactional treatment. Let me be clear: this is not about the money. It's about how customers are treated. I had intended to return and pay full price every time I was back in the country, as long as my preferred therapist was there. But after today, I will never return to this location or any MassageLuXe branch. To the front desk staff: you may have collected $85 today by denying me my final session, but you've lost a customer who would have happily spent over $1,000 a year. To MassageLuXe corporate: if you care about the reputation of your brand and the growth of your franchises, I hope this review encourages you to invest in better customer service training and empower your staff to take accountability for their own scheduling mistakes. Think twice, or even four times, before signing up for any membership with MassageLuXe of Naperville. What seems like a good deal today could turn into a frustrating and disappointing experience tomorrow.

Go online to get an absolute best massage. Everything Zen Massage will leave you refreshed, feeling…read morerelaxed & definitely wanting to return. The massage therapist is excellent. 100% worth my time & money.

Amazing, thorough, kind and professional. By far one of the best massages I've ever had. I will…read moredefinitely be back.

I've been coming here for my pedicures at the recommendation of a friend because she, like me, has…read moretrouble with ingrown nails and they have handled them well here. I see Jessica; my friend sees Vicky. I like that unlike some of the spa/salon combos in the area, they have a quiet room away from the more boisterous salon area for pedicure service. There is a rotating seasonal selection of scrub and lotion fragrances to choose from. I feel like they could use a broader array of colors to choose from, but the lacquer does last a long time. Jessica is very detail oriented and does a good job ensuring any ingrown nail issues are attended to. She's also very nice and fun to chat with. Glad I got this recommendation!

I really liked my experience here! I was due for a serious haircut and needed some help. I'm…read moresomeone who usually just does cuts so I go to cheaper places, but thought I'd upgrade this time by coming here instead as a walk-in and got Marissa. Marissa was so professional and a great vibe - I was really impressed with how she handles clients and what they are asking for for their face shape, and was struck by how personable she was! She then told me she used to own a salon in Chicago and it definitely made sense. She did a great job giving my hair shape and the cut looks really good! I highly recommend her! Honestly would be great if all the stylists were featured on their website - would be a great way to promote too!

I feel like I dodged a bullet. Tried to book an appointment today. It was for 2:00pm. Was given the…read moredirections that I would receive a waiver by email. Did not receive that waiver. Should have been a warning not to go. Even the receptionist asked me if 1:30pm was acceptable. Your customer service needs improvement. Waited outside from approx. 1:44pm and nobody was at the reception desk. In businesses that reception desk would be best to have a person waiting. Was not told that I would receive a text message, and explained that I do not give out my phone number. Here's some advice, don't double down on excuses when your client tells you when their appointment was scheduled. And the sad part is that I was so looking forward to having that massage. I wouldn't trust you with my feet now, and I'm sorry that I had to write this.

Anybody that is looking for a great massage to align your mind and body, stop by Foot Envy Massage…read morein Naperville for real pressure point massage. This woman's "CeCe" energy and spirit is genuine. Her bedside manner makes you want to be open and willing to have her apply pressure points for Sinus and Sciatica ailments. She literally wants to help you make YOU and better YOU! I definitely was nervous going in after doing my research, but everything went out the window as she explained Chinese Reflexology to me. My first time was amazing and I'm telling everyone I know to try it. Please assure I will be going back. Highly recommend.

If I could give a zero star I would. Beware of this place. There is a reason why they are using…read moreGroupon. I took my daughter here for her first set of highlights and she was so excited. Keith was very nice and friendly but her hair turned out so bad I'm assuming the bleach was left on too long, honestly I have no clue what he did. My poor girl wouldn't go to school the next day and we immediately went to have it fixed at another salon. Owner Amanda was not sympathetic at all. She said I was a scammer and that Keith did amazing. I'll upload the pictures and you all can decide that. Honestly just be careful. If I would have seen these reviews I would have never took my daughter here.

If you are going to this salon to get a Brazilian Blowout, SAVE YOUR MONEY!…read more I paid about $250, including a $45 gratuity for nothing. My hair looks exactly the same as before. I understand that my hair might never be straight, but at least I expected my curls to be smoother, more manageable, but there is absolutely NO change. I spent about 3hrs at the salon, again for nothing. Keith kept point out how my hair was going to be so different after, so I was really excited and looking forward to seeing my new hair. It stinks when people lie to you! What a disappointment, won't be coming back.

firstly, it's almost impossible to get a hold of them to make a reservation. when you finally do…read moremake one, THEY don't show up to the appointment!!!! I'm at lost of words. The least you can do is call and reschedule the service. waste of time, energy and money. Unprofessional and horrible service.

Don't come to this sh*t hole. Made a reservation 2 weeks ago and when k showed up it was closed…read more Drove an hour just to get here.

I called and spoke to Ashley to make an appointment. I advised her we were coming from St. Louis…read moreand Michigan and would like duo which typically starts at 3pm. However, Ashley offered to see if the team would mind coming in sooner so that we could get in right after lunch if not she was holding the 3pm slot for us. The customer service is wonderful and I am very excited for our appointments as this is a new thing for us! Best way to start a girls trip!

Most relaxing experience I've ever had! I had a head spa treatment and I honestly can't wait to go…read moreback.