Foroogh is absolutely amazing! She's incredibly kind, attentive, and truly talented at what she…read moredoes. My dress was very loose, and I needed significant alterations--but she made it fit flawlessly. It honestly feels like the dress was custom-made just for me. Every interaction with her, both over text and in person, was such a positive experience. I really appreciated how she offered thoughtful suggestions while still making sure my preferences came first. She made the whole process feel easy and collaborative. If you need alterations for your big day, you can trust Foroogh completely--she will exceed your expectations. Thank you so much, Foroogh!

My partner brought in an athletic long-sleeve shirt that was too long and too loose, and Foroogh…read more(the owner) was incredibly polite and respectful both over text and in person. She initially quoted $60 to shorten it with professional-quality work, plus an additional $70 for alterations to improve the fit. He decided to go ahead with just the shortening, and Foroogh promised a two-day turnaround which she delivered right on time. To our surprise, she completed the additional fitting services at no extra charge after learning he is a college student. The craftsmanship was flawless, you genuinely can't tell the shirt was altered at all. Excellent service, exceptional quality, and a truly thoughtful business owner. 5/5, highly recommend!

Came here to tailor some pants last minute before a business trip. Immediately got me in for an…read moreappointment, measured me, made recommendations. He was quick and professional. I wasn't uncomfortable at all. My pants were done the next morning Easy to get to, so friendly, super quick, fair pricing and professional. Really good overall experience and will go back again.

After calling multiple places about my skirt zipper issue, Ao Dai Bao Han was the only place that…read moreresponded quickly and was willing to help. Michael was very kind, welcoming, and professional throughout the whole process. He explained the different repair options honestly and gave recommendations without making me feel pressured at all. Really appreciated the amazing customer service and how helpful he was. Definitely recommend!

Great place for a quick pant alteration. I've only been…read moreonce, but they were friendly... quick....and reasonably priced. Would I go back? YES!

First time customer at this location. Her work is good but her customer service is horrible! She…read moremakes you feel uncomfortable and change the price on me three times. I did point it out to her how rude she was with me and my daughter the second time I was there to pick up my daughter's dress. She decided to bring another customer into our conversation for her defense but the customer refused to intervene. Her sister is very polite and her coworker is polite as well, but the owner is very horrible at customer service. She definitely needs to take a class to welcome her customers.

Excellent customer service and genuine care. Mike was wonderful and truly prioritizes his…read morecustomers. I sincerely appreciate the time, attention, and support he dedicated to helping my daughter alter her dress for her 7th grade dance. The dress could not be cut to alter the length so Mike was creative and he offered to see it by hand to preserve the style of the dress. He also accommodated us on such a short notice. Definitely recommend.

I am so pleased to have found Mike, the tailor at Custom Alterations (in Tuxedo Wearhouse, Westgate…read moreCenter). I have some beautiful tops and sweaters that are too long. Mike not only shortened my sweater, but re-created the intricate hem design! I was so impressed. And I had a t-shirt, which I wanted to be turned into a tank top. I told him to just cut off the sleeves and shortened the hem. But he re-styled it and made it look so much better than I had even hoped for. This tailor is an artist. He makes custom clothing, too. And the prices are reasonable for the high quality of work he does. I'm having my whole closet re-done:)

I brought in a men's XL shirt that I wanted resized to fit me better and have a more feminine…read moresilhouette. I also needed the sleeves shortened for a more tailored look. Not only were they able to accommodate all of my requests, but they completed the alterations within 4 days just in time for my event. The results were excellent. The fit is flattering, the craftsmanship is clean and precise, and the overall transformation exceeded my expectations. You'd never know the shirt started out two sizes too big and completely the wrong cut. I really appreciate the professionalism, attention to detail, and timely service. If you're looking for reliable tailoring or alterations--especially on a quick turnaround--I highly recommend them. Other points to note, they have dedicated parking spaces out front as well as a quick changing area for fittings.

If I could rate this place a 0, I would. Employee said it would take 2 weeks to get pants and a…read morejacket altered, when others are doing 2-3 days. Refused to do my hem for my pants even tho I knew where they need to hem. They lost in almost $650 in sales because they're picky and choosy on which they want to help.

I purchase 2 pair of Chino pants from Vince...the only thing that was not perfect was the slash…read morepockets gapped. I considered sewing them myself, but in the end decided to leave it to the professionals. From start to finish Golden Thread did an outstanding job, at a reasonable price, in a very timely manner. Friendly , efficient...my new go-to for alterations. Love supporting a small local business.

Response to owner's reply. A smile goes a long way to making a customer feel welcomed. You are a…read morecharming and polite man and I appreciate you. My problem is with owners/employees who do not return a smile or meet my eye. Whether intended or not, this made me feel too unimportant to be bothered with, more like I was a pesky fly. To be clear, I have zero problem with business owners not speaking English, especially when a co-owner is fluent and handles communication. I am the grandchild of immigrants. I am also unhappy with a fluctuating price. Again, don't lower the price after I regretfully and politely decide to leave. Set a fair price to begin with, not a high price you then lower when a customer balks. Most of us are very uncomfortable about bargaining over price and discovering the first price given is a starting bid. Just sharing my opinion.

I highly recommend 18/11 Crafts! Nur did an absolutely amazing job on my daughter's prom dress, and…read moreon such short notice too. Not only did they bring our vision to life, but they also offered creative ideas and details we never would have thought of--truly taking the dress to the next level. We couldn't be happier with the result. If you're looking for someone talented and genuinely passionate about their work, you won't be disappointed!

Finding a seamstress that wouldn't break the bank was so stressful, but then I stumbled upon 18/11…read moreand I felt a sense of relief. My dress required a decent amount of alteration--hemming, letting out, taking in bolero sleeves, taking in bust/cups, changing overskirt hoops--that needed to be done within a short amount of time. Nur did a wonderful job taking all of my concerns into consideration at an even better price. All the alterations + the multiple fittings costed a FRACTION of what other shops in the Bay Area wanted to charge me. Nur was quick, fairly priced, and a professional at what she does. I would recommend her!

Huyen is a master in their craft. I requested that three moth holes be repaired in my wool suit…read more They were able to repair my suit beautifully. They work fast too! And at a very reasonable price. They provide excellent service. Would recommend to anyone.

Mrs Hua is a very detailed and careful Wonder Woman! She saved a very fine suit that had moth…read moreholes with her expert repair. Thanks to her, my husband can wear his suit!

Great experience and the owner will try her best to suite your needs and work around your schedule…read more She went above and beyond to make sure my wedding dress fit me perfectly. Everything was finished within 2 months, even during the busy holiday season.

I've been coming here for nearly 20 years. Kim usually does decent work but a few recent…read moreexperiences have me questioning her integrity. I've brought in plenty of pants for tapering, shortening, taking in the waist, etc. Last winter I brought in pants that were off the rack and a little long with a 32 length. As usual, I tried them on with shoes and Kim helped measured the length to shorten and I picked them up a week later. Super quick process. I didn't try them on at pickup since I had a lot of work done by her previously so I had no reason to doubt her work. Unfortunately I went 3 months without wearing them but when I did, they were still far too long so I had to bring them in again. I explained the situation and when she examined the pants, she told me it was still the factory stitching so there wasn't any work done by her or any other tailor. I was surprised by that, and that she didn't recognize her own work. I assured her I brought them in just a few months prior. When she remeasured the length, she marked to pants to shorten another 1 1/8 in. She said that she always cuts the length requested by customers and so it was my fault and had to pay again for work on the pants. I have all my pants around 29 inseam so this obviously was not accurate and rather annoying she tried to blame me for the incorrect length since she was the one who previously measured. I needed them done so I went ahead. I didn't want to leave a review about this but the following experience was embarrassing and needed to share. I recommended her shop to a friend who needed to shorten the length of 2 curtains but had a horrible experience. At pickup, Kim casually mentioned that 1 of the curtains were already damaged at drop-off and that she decided to do a free patching for the damage. My friend was not notified of any damage prior to pickup, and furious there wasn't any sort of communication. She couldn't even return the "already damaged" curtains because of Kim's unilateral decision to patch the hole. I felt responsible so I sent my friend $600 to cover the cost of curtains. If there was truly damage already, why wouldn't you inform the customer first to decide options?! This used to be my go to tailor but it's now on my blacklist.

Thao is amazing! My sister-in-law referred me to her, and she was so accommodating with everything…read moreI needed. My wedding was in February 2026, but I was still in the process of losing weight. I initially reached out to her in December, and she recommended that I contact her again in January since I was still working on losing a few more pounds. By the time I saw her in mid-to-late January, I brought in my ceremony dress, reception dress, wedding event dress, and even my mom's dress for alterations. She offers great pricing and gives her honest opinion about what looks best. She is super responsive, professional, and incredibly understanding. Just a heads up--she works out of her home. Thao was so accommodating that she continued making last-minute adjustments right up until the week of my wedding because I was still losing those final few pounds! She even showed me how to bustle both dresses (although I ended up not using the bustles--haha). A huge thank you to Thao for helping make everything fit perfectly. I highly recommend her to any future brides!

Pros: - Honest and transparent pricing depending on labor,…read moreworks out of her home with her family and experienced with alterations for all types of bridal gowns / other dresses - Has a good eye on what looks good for your body in regards to alterations Note: Prefers cash, but check ok for payment. Improvements: - May require some waiting outside in your car when she has other clients and she is running late - Most responsive by phone but sometimes hard to reach for rescheduling