My wife and I visited Ao Dai Bao Han about two months ago while we were in California visiting…read morefamily. We live in Virginia and this was our very first experience having custom áo dài made so we were pretty nervous going into it. From the moment we walked in, we were greeted by some of the friendliest people we've ever met (and an adorable little cat!), and Michael took the time to walk us through every step of the process. He helped us choose fabrics, explained the history behind different áo dài styles, and made thoughtful recommendations based on how traditional we wanted our outfits to be. When we ran into a small issue because there wasn't enough of one fabric we loved, he was incredibly accommodating and helped us come up with different ideas while also offering to try to source more of the same fabric. What stood out most was Michael's kindness and genuine care. He never made us feel rushed and truly wanted us to leave with something we'd love. When he found out we were visiting from Virginia, he even shared recommendations for places to eat and explore around San Jose! Our first custom áo dài experience couldn't have been better and we couldn't recommend Ao Dai Bao Han more highly.

Michael has been my main tailor since college. At first it was just custom ao dai and recently I've…read morebeen getting alterations. I even took my friend to him for her bridal ao dai. The one thing that stands out the most is how comfortable he makes me feel as a customer. It's always about what fits my body, proportions, and style best. After nearly a decade of working with me, Michael's gotten a great sense of all three of those things, and I've never felt dissatisfied with a dress. Cannot recommend enough that everyone get a custom dress from here, whether it's an ao dai, qipao, or western dress. It really makes a difference when clothes are made to fit you! And the selection of fabric never misses!

I can't recommend Ionna highly enough. She has altered around 40 outfits for me, ranging from…read moresimple adjustments like hemming dresses to incredibly complex transformations--such as resizing a suit from a size 44 down to a 34. That's over a 10-size difference, and you would never know. Every piece looks like it was custom-made for me. What truly sets Ionna apart is not just her technical skill, but her creativity. We've collaborated on reimagining certain pieces beyond the designer's original vision to better match my personal style--and the results have been amazing. Most of the garments I bring her are vintage, and since the original designer is no longer around, my only option is to purchase whatever size I can find and rely on expert tailoring to make it work. Ionna executes this flawlessly every time. On top of all that, her pricing is incredibly reasonable for the level of craftsmanship she provides. She is truly talented, reliable, and a pleasure to work with. Highly, highly recommended.

Small shop with fairly quick turn around and very reasonable pricing. Dressing room inside so you…read morecan show her what you need.

Excellent customer service and genuine care. Mike was wonderful and truly prioritizes his…read morecustomers. I sincerely appreciate the time, attention, and support he dedicated to helping my daughter alter her dress for her 7th grade dance. The dress could not be cut to alter the length so Mike was creative and he offered to see it by hand to preserve the style of the dress. He also accommodated us on such a short notice. Definitely recommend.

I am so pleased to have found Mike, the tailor at Custom Alterations (in Tuxedo Wearhouse, Westgate…read moreCenter). I have some beautiful tops and sweaters that are too long. Mike not only shortened my sweater, but re-created the intricate hem design! I was so impressed. And I had a t-shirt, which I wanted to be turned into a tank top. I told him to just cut off the sleeves and shortened the hem. But he re-styled it and made it look so much better than I had even hoped for. This tailor is an artist. He makes custom clothing, too. And the prices are reasonable for the high quality of work he does. I'm having my whole closet re-done:)

Excellent and quick service with a smile. My clothes always look great. I also bring my cashmere…read moresweaters here at the end of the winter season so they are ready to store until fall, and they look brand new. I have also had linen items pressed only.

I have been using Polly cleaners for years . I went on today with 16 items she refused to take the…read moreorder. This is not a way to run a business!

This family owned business is truly a gem. Kim is the absolute Best . She is very caring, kind, and…read moreskilled. She understands exactly what you want and how to get it done to perfection. I can not recommend this place enough.

Quality work, with the service requested completed BEFORE it was quoted to be done. Prices are more…read morethan reasonable for this quality of work; underpriced if anything. I highly recommend Golden Thread Alterations and will be referring as many people as possible to utilize their services; just please don't put their tickets ahead of mine ;)

As a short girl, buying new dresses, skirts, or pants almost always means I need them hemmed…read more Luckily, Nur has altered a couple of my evening gowns, and she's now the only seamstress I trust for alterations. Her work is always clean and professional. Whether it's pants, skirts, or dresses, you can't even tell they've been hemmed - they look like they came that way. She also has a good turnaround time, and fittings are always fast and easy. My only suggestion would be a bit more transparency around pricing. I usually don't know the cost or the price breakdown until it's time to pay. Other than that, I've had consistently great experiences and would definitely recommend her.

I came to 18/11 Craft Studio to have a bridesmaid dress altered to something more versatile. I…read morenever got her name, but the woman who works there was very attentive and I appreciated her professional opinion on ways we could alter the dress. Measurements were made with the dress on to ensure a proper fit. I had a lot of lead time, so I picked up the dress about three weeks later and was very happy with the alterations.

The best!! She saved my favorite suit. I highly recommend her. She came highly recommended.read more

Huyen is a master in their craft. I requested that three moth holes be repaired in my wool suit…read more They were able to repair my suit beautifully. They work fast too! And at a very reasonable price. They provide excellent service. Would recommend to anyone.

I have been using Kim since 2001, and she has always given me the very best service. Her quality…read moreof work is outstanding and considering that, I feel that her prices are fair. I definitely recommend Kim, because of what she had been able to do for me. Rosemary H

I've been coming here for nearly 20 years. Kim usually does decent work but a few recent…read moreexperiences have me questioning her integrity. I've brought in plenty of pants for tapering, shortening, taking in the waist, etc. Last winter I brought in pants that were off the rack and a little long with a 32 length. As usual, I tried them on with shoes and Kim helped measured the length to shorten and I picked them up a week later. Super quick process. I didn't try them on at pickup since I had a lot of work done by her previously so I had no reason to doubt her work. Unfortunately I went 3 months without wearing them but when I did, they were still far too long so I had to bring them in again. I explained the situation and when she examined the pants, she told me it was still the factory stitching so there wasn't any work done by her or any other tailor. I was surprised by that, and that she didn't recognize her own work. I assured her I brought them in just a few months prior. When she remeasured the length, she marked to pants to shorten another 1 1/8 in. She said that she always cuts the length requested by customers and so it was my fault and had to pay again for work on the pants. I have all my pants around 29 inseam so this obviously was not accurate and rather annoying she tried to blame me for the incorrect length since she was the one who previously measured. I needed them done so I went ahead. I didn't want to leave a review about this but the following experience was embarrassing and needed to share. I recommended her shop to a friend who needed to shorten the length of 2 curtains but had a horrible experience. At pickup, Kim casually mentioned that 1 of the curtains were already damaged at drop-off and that she decided to do a free patching for the damage. My friend was not notified of any damage prior to pickup, and furious there wasn't any sort of communication. She couldn't even return the "already damaged" curtains because of Kim's unilateral decision to patch the hole. I felt responsible so I sent my friend $600 to cover the cost of curtains. If there was truly damage already, why wouldn't you inform the customer first to decide options?! This used to be my go to tailor but it's now on my blacklist.