I brought in a men's XL shirt that I wanted resized to fit me better and have a more feminine silhouette. I also needed the sleeves shortened for a more tailored look. Not only were they able to accommodate all of my requests, but they completed the alterations within 4 days just in time for my event. The results were excellent. The fit is flattering, the craftsmanship is clean and precise, and the overall transformation exceeded my expectations. You'd never know the shirt started out two sizes too big and completely the wrong cut. I really appreciate the professionalism, attention to detail, and timely service. If you're looking for reliable tailoring or alterations--especially on a quick turnaround--I highly recommend them. Other points to note, they have dedicated parking spaces out front as well as a quick changing area for fittings. read more

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I have been using Polly cleaners for years . I went on today with 16 items she refused to take the order. This is not a way to run a business! read more

If I could rate this place a 0, I would. Employee said it would take 2 weeks to get pants and a jacket altered, when others are doing 2-3 days. Refused to do my hem for my pants even tho I knew where they need to hem. They lost in almost $650 in sales because they're picky and choosy on which they want to help. read more

I was recommended Pollys by my housemate. I got two cargo pants hemmed. I walked in and tried the pants on at Pollys with Birkenstocks, but the woman who helped me was able to mark and adjust the length of the pants as if I were wearing sneakers. I did not need a rush on these pants but they did ask me what day I needed the pants by, which I found super helpful. My pants were super wrinkly when I gave it to them, but were ironed when I received them which I greatly appreciate! read more

I had a last minute need to get a bunch of dry cleaning done - suits, sport coats, shirts, and ties. Polly was the only place that would do it in under a week on a Sunday, and they did a great job. Sadly most of the clothes now need to be dry cleaned again due to a vacation in a hot, humid climate, but that's beside the point. They take credit cards and have a big parking lot. Note that they do not do leather. read more

My go-to for dry cleaning and alteration services. I use them often because I'm 4'11. The staff are very sweet and helpful. This is my wedding guest dress that they recently cleaned and hemmed about a foot of material. read more

Polly Cleaners & Alterations - Dress alteration - Dry Cleaning Near Me - San Jose, California

Michelles Dry cleaning fixed the issue of the smell. It is not an issue of me or my body odor. Take care. I have to tell you how to clean the clothes. It is my fault. Do not go here. Look at that response everyone. I told you they smelled. read more

Went in to ask for alteration for my dress my event is next Saturday and they said they can't help me they take 1 week for alterations. Horrible customer service they simply refused to help read more

She wasn't interested in tailoring my shirt she said my nylon fabric would shrink and didn't want a complaint so that's weird 1 star .

Alterations were okay but price is very expensive. I had a couple of shirts and suit jacket done. read more

I got 2 items tailored here, a pair of jeans and a bridesmaid dress, both shortening the length. I am so happy with the results. I never used to wear the jeans before because they looked ridiculous on me, but they are now my favorite jeans! I appreciated the tailor's patience with me while I asked questions and her honesty when I asked her opinions. Originally, I was considering having her not only shorten the length of the jeans but also make it less flared. She advised against this, which saved me money and protected the integrity of the jeans as well as the style. For the dress, after we agreed upon the length, I asked the tailor if she thought that steaming the dress would help get rid of some blemishes on the front (a strange puckering of the material that may have occurred during shipping). She kindly offered to steam the dress for me before I picked it up. When I came to pick it up, the blemishes were gone! This was the first tailor that I went to, so I don't know how much these things usually cost, but I certainly think what they charged me was fair, especially with how happy I am with the outcome. I highly recommend this place for alterations. read more

I've had a couple of items tailored here and everything has always turned out so well! My items are always ready within the expected time and the staff is very kind and friendly. read more

My favorite place to get my close dry cleaned does a great job every time and great friendly customer service 5 stars

Amazing service, quick turnaround! I have been coming to this cleaners for 2 years now and they always do a great job, especially with Indian clothes as well! Thank you! read more

5 stars (because 10 isn't an option!) Just picked up my suit from Polly Cleaners and I'm beyond impressed. I had ordered a Revelry suit two sizes too big and thought it might be a lost cause--but Polly Cleaners worked magic. They completely altered the suit and made it fit perfectly. The craftsmanship, attention to detail, and turnaround time were all outstanding. They treated my suit like it was their own, and the final result speaks for itself. I've had a lot of things tailored before, but this is by far the best experience I've had. Highly recommend to anyone who needs expert alterations--you won't be disappointed. I'd give 10 stars if I could! read more

Polly Cleaners has a very friendly atmosphere and always does a great job with my dry cleaning. I appreciate the friendly smile I always get even when I walk in with a huge armful of dry cleaning!! read more

I had my wedding suit and shirt dry cleaned here after wearing it in the hot Hawaiian sun. I was a little worried about the shirt since the buttons are a little delicate, but everything came out great! I now have a local cleaners that I will return to read more

The staff was friendly and professional, and my clothes came back looking crisp, clean, and perfectly pressed. Turnaround time was quick, and they handled delicate fabrics with care. Highly recommend for reliable and high-quality service! read more

Stopped by this dry cleaner recently and had a good first impression. The staff was really friendly and I didn't wait too long. I dropped off a few items and they were ready for pickup earlier than I expected! So far everything is great, I'd come back. :) read more

Came to this place 6 months ago for pants hemming and I was so happy with the results. The adjustment of the pants at the right length and making me feel comfortable since my job requires lots of working. Coming to this place came to this place again for more pants adjustment and thought might not having enough time since I came 40 mins before closing. However, the owner was so nice about it and willing to let me try. The service was quick and attentive. Will definitely come back again if I had more pants to hem :) read more

We had a prom dress fiasco that Phuong fixed! A very long story, last minute my very tall daughter needed a 2nd dress, when the first dress didn't make it back from alterations (at a different place). We brought dress #2 to Phuong on a Saturday and by Tuesday she had taken in the dress and realigned the zipper too. We can't even tell the dress has been altered despite it being an unforgiving fabric. Phuong is a talented seamstress! read more

I came here on a whim to see how the coat dry cleaning services would compare to others in the area. Polly Cleaners were very reasonable, professional, and courteous. I even received a nice text alert when my item was ready for collection. Would definitely recommend! read more

This is the best dry cleaners on bay area. Phuong has professional and skill take care of my dress. I'am not worry anything when gave to her. High Recommend for who looking some where dry cleaners !!! read more

They are GREAT, personable & reasonable!! THANK YOU for your service & taking wonderful care of our clothes!! High Recommendation!!! read more

Nicest people. Took two pairs of pants in for a repair and they got them back to me the next week for $40 in total. Will be coming back!

I had been using a cleaner for many years before this, unfortunately they went out of business so decided to try Polly Cleaners. So glad I did! They have nice, friendly service and did a great job. I will be back! read more

The service from the owners is incredible and the quality of the returned pieces is amazing. They helped repair two damaged trench coats and made it look as good as new. The prices are really reasonable and the service quality is amazing. Their turnaround time for your pieces is exceptional. I highly recommend them for your dry cleaning services! read more

I really appreciate the workers and all they have done to keep the store well running with the amazing staff. Trust me your suits, shirts, pants, jerseys, etc are in good hands here. read more

Polly Cleaners & Alterations - Dry Cleaning Near Me - San Jose, California

My go to place for my pants alterations! Phoung is so attentive and friendly. She gives me her honest critique as to how the alterations will look, and I value her honesty. The cost to do alterations is fair and I am always more than happy with the results! read more

Went in for some tailoring needs. Huge language barrier. Couldn't leave my items. All I wanted was to shorten the length of two sweatshirts. She couldn't grasp what to do w the kangaroo pocket to which I explained to close it back up or remove it completely and leave the rest as raw edges. Disappointed. I added a star for cleanliness. read more

Amazing service, great prices, and the staff are super sweet! Totally recommending this place!

Service was phenomenal quality always outstanding. Great Value for each Shirt and Suit Jacket. Fast turn around time! read more

Polly Cleaners & Alterations - Great Prices, Fast Work, Easy Communication! - Dry Cleaning Near Me - San Jose, California

Best cleaners in South Bay. Great turn around time, wonderful service. I am a returning client and very happy with the stain removal on my dress, incredible work. She even finished before my requested date. Very fair pricing considering how high quality my belongings have turned out. read more

I am always greeted with a smile when I go here and the staff make me feel very welcome. From large curtains, to dress shirts, this is our go to place for dry cleaning and laundry services. We have also had different items altered here with great results, and the price is very fair. I am so happy to have Polly Cleaners take excellent care of out items for us. Thank you! read more

I brought in a very long dress for alterations and Phuong understood exactly how I wanted to tailor the fit. (1) She hemmed and removed 5 inches of fabric off the bottom of the dress. (2) She shortened the length of the shoulder straps because it originally looked very baggy on my small frame. (3) She repurposed some of the fabric cut off from the long shoulder strap and used it to help seal the center of the dress (it was originally a very deep V-plunge type of cut). After the alterations, the dress fits perfectly. I am so happy that I can finally wear this dress without tripping over it or worrying about revealing anything if I bend over. If I could rate her alteration services more than 5 stars, I would! read more

This place is AWESOME!! I washed a dress on delicate at home, and the colors bled into the white part of my dress. I couldn't get the stains out and was very sad since I had just bought the dress and hadn't worn it yet. I immediately went onto YELP and put out a general message with pics of my dress out to various dry cleaners to see who could help me. Polly cleaners was the only one who responded kindly and said they could possibly help. Mina, the manager of Polly Cleaners, messaged me and gave me a possible quote. I came in and spoke to the manager's sister and she said she would try to get the stains out with a special liquid. She also stated that if she was not able to get them out, I would not be charged. Today I came in and was thrilled and ecstatic to find the dress stain free!!!!! Thank you Polly Cleaners and YELP!!!!! I will definitely be coming back here!! Great service read more

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Great service. The lady that works there is very nice and easy to work with. The price is also competitive.

Honestly, I was anxious about getting my favorite Italian suit dry cleaned. I had spent a little time researching who could do this the best and picked Polly, as they were highly rated. I'm happy to share that I'm completely satisfied. The suit looks brand new again! Thanks folks at Polly Cleaners! I highly recommend you! read more

Everything I have ever brought to Phuong has been cleaned and pressed beautifully. She cleaned my linen king size duvet and it turned out wrinkle free...very difficult for linen! She is a perfectionist, very friendly and prices are reasonable. It's so nice to have a reliable dry cleaner in the neighborhood. Thank you Phuong! Don't ever leave! read more

An amazing treasure! Two suits entered, one suit left and then the other suit left too! Polly Cleaners is Thunderdome for dirt and the fountain of youth for fabric! One suit had paint on the back of the jacket and the other a moth hole in the trousers... Not only was the paint gone but the hole was so perfectly patched I had to get a photo to remember where it was because I couldn't find the repair! One suit is more than 30 years old but after a visit to Polly Cleaners it looks newly tailored. Even the lining which had yellowed with age is a brilliant white like the day it was made. I don't always, well rarely, to be honest almost never, do I believe reviews but in the case of Polly Cleaners the best comments don't capture the quality of work or the value, while the worst comments, I suspect, are unjustified. Thank you Polly Cleaners! read more