Overall great experience! I think the estimation process could be improved but would definitely go…read moreback. Everyone was kind and easy to work with. They worked efficiently with my insurance (State Farm). I haven't had many external repairs on my car like this but the work seemed to be a good value (my dad works for a dealership and agreed). They also cleaned my car inside and out which was a pleasant surprise!

Bob was rude and tried to get me to use my insurance instead of the person's who hit me because he…read moredidn't like working with them. He threatened that the other insurance would force them to use subpar parts and that we would have to pay for labor. This was in direct conflict with what we heard and experienced from the insurance company. In one conversation when we were asking questions he hung up on us after suggesting we might want to take our car elsewhere. We decided and the insurance company agreed and paid for us to tow the car to a different body shop in town to get repaired. DO NOT take your car here.

First up, the young employees in front were professional, courteous, and seemed very knowledgeable…read more As for the service; just the worst quality, scheduled for an alignment+tires+TPMS rebuild and just got tires. Was told my alignment was fine despite rubbing just the inner edge of one front tire to the belts, and told the $40 "TPMS rebuild service" was actually just a valve stem check (not even a TPMS function verification) after my TPMS light remained on after the install, and their online appointment system doesn't actually communicate to the store where you book service to reserve equipment or space. This location fixed a valve stem for me when I was in a pinch and I felt obligated to give them some business, but I was wrong and should have stuck to Discount Tire where the value and quality is excellent and consistent nationwide. I guess they were out of "more" this week and Les is just less. Would not give them another dollar by choice, just waiting to see if my suspect assignment check or *still* non-functional TPMS lead to burning up a new tire within the warranty period, SMH. If you seek quality, look elsewhere.

I love Les Schwab! I bought my brand new tires there about 3 years ago? When I had a flat, I…read morecalled them and asked for their help, I had no way of getting my tire there to be fixed. They sent a man out with a truck, and got my tire, put my spare on, and then took my tire to the shop to fix it. I went to the Shop the next day and had my newly fixed tire put back on my car. Talk about *Great* Service! I am a Senior, and I remember when this was the kind of service you "used to get" Everywhere you went, years ago. Remember when you'd go to a gas station and they'd check your oil, and wash your windows? they don't do that anymore sadly. it would be really nice if they would. but Service is Not like it used to be. I asked a gentleman at a gas station if he'd mind checking my oil one day, and he said "we only pump gas Miss." I was like what......? It was if I had asked him to do the impossible! Now, most places charge you ridiculous prices for doing Everything! so I am a pleasantly pleased Senior, that is Very Happy and Pleased that Les Schwab has not forgotten How to Treat Their Customers! very *Professional* and Awesome service! I give them 5 Stars! Proudly!

Sent my daughter who is a student at OSU to get oil change for her Toyota Prius. She had never done…read morethis before and it was easy, they were helpful, they did it quickly, and pricing is better than toyota dealer.

Richard is everything you want in an auto mechanic. He's an amazing diagnostician. People come…read moresee him from far afield because of his ability to actually figure out what's wrong rather than just replacing parts. Richard is also honest. That's also a must-have. Richard takes pride in his work, and he does a quality job. His prices are competitive. Well, I presume they are; I haven't been to another mechanic in years since I started using Crossroads all those years ago. I can go with a big list of things I think need to be done, and Richard will tell me which ones I don't need to do. Another mechanic would just do them all and also tell me I needed to change my cabin air filter and muffler fluid. If you have a Volkswagen, a Fiat or a Buick, you're out of luck. Crossroads specializes in Japanese vehicle repair. Richard is a Toyota specialist, and some of his staff are mavens with Subaru.

This shop is amazing! Our daughter had a dashboard engine light come on and had it diagnosed at…read moreAutoZone. I called the shop and they suggested she stop by with the diagnosis code for review. They triage her car and provided several recommendations, including having the dealer look up the VIN. The dealer replaced the part for free under an extended warranty. Being out of town parents, we really appreciated the guidance and recommendations. We will recommend the shop to all of our friends!

Okay so I've been looking for a good honest repair shop since the one I thought I could trust…read morepadded a bill by $350.. Chuck was recommended to me and ... oh goodness am I happy he was. I have found my honest shop My Dad was a mechanic and I know what to look for.. Chuck is probably the best mechanic I've met in a long time and he has a new regular customer.

A while ago Auto tech fixed a quirky short in the steering column of my car that I was selling. I…read morewas able to get a reasonable price for it. Recently they put a coil pack in my F350 and serviced AC. I have found their services excellent, quick, and reasonably priced. I highly recommend them to anyone looking for a mechanic. Bob Crawford, Corvallis

"John was very professional and worked on all my cars and my pick up for many many years. But John…read morehas retired, and the new guy is not as good. Twice this week I brought my 1990 F150 in for clutch work. At first it was for a clutch neutral safety switch, I had a replacement however I am too old to do the work myself, after an hour or so he said I needed a new clutch master cylinder. I made another appointment and two days later I brought the F150 back in. After a couple of hours the new guy had not started on my truck and said I needed to leave it all day. I picked up my keys and drove home. The new guy may be an OK mechanic, but he is inconsistent on diagnosing problems and scheduling repairs. When I bring my truck in, as scheduled, before 9:00 am and by Noon he has worked on a bunch of other vehicles but not mine, I have to wonder where his priorities are. I miss John.

B&R helped out and were super nice when my electric car ran totally out of juice a couple blocks…read morefrom home. Very friendly, easy to work with, and fast to arrive. Highly recommend. Wasn't sure I'd get a flatbed, but I did, and it worked great.

Great work by Joe with a challenging problem. A dead battery left us with no way to unlock the…read moredoors to access the hood latch inside the car, in order to raise the hood and charge it. This is a BMW with complex electrics, and good security measures. He arrived promptly and did an amazing job, including locating the charging lugs once the car was opened and the hood up (battery is in the rear). He was recommended to us by a European car mechanic because these cars are tricky to open w/o damage, and I can see why. Recommended without hesitation.

I was in the hospital but my friend drove my car to park it and the fuel filter went out anyways…read morenucks crew got my car fixed and we're so amazing to get me back to the beach. Thanks nicks auto body truly a blessing.

Nick took care of my daughter's car for me, I live in California and my daughter lives in Oregon…read more Nick gave me peace of mind when fixing my daughter's car.

The service itself is functional, quick, and has the supplies needed to wash yourself. However,…read morewhen I checked my charges later, $30 seems pretty steep for a single wash, especially when your washing it yourself!!​

Self-service car wash, $6 for 5 minutes (though it takes longer than 5 minutes to wash a car). The…read moreonly place I take my car to be washed. Lots of soap and rinse selections, feels like taking my car to the spa. Friendly staff. Only complaint is the wash selection knob has a "STOP" option but that doesn't STOP the credit card charge from ticking. You have to press another "STOP" button to end the credit card charge - yes, a "STOP" knob option AND a "STOP" button! Very confusing and can lead to frustration and unwanted charges. Would be a world of improvement if the selection knob read "PAUSE" instead of having two confusing "STOP" selections. But, still a great place to wash my car,