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    Kens Car Care Center

    3.9 (11 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Kens Car Care Center

    Auto brake repair

    Auto engine repair

    Kens Car Care Center Photos

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.5
    (50 reviews)

    Extremely disappointing service. I went in for a system check up and brake work, as they were…read moresounding rather squeaky. After finishing work and paying 700 for the services, I found the brake noise was still persisting in the front. I originally asked them to replace the front brakes as they were still on warranty. Despite this notion they replaced just the rear brake pads and rotors. Also after further inspection, the rear rotors are completely rusted, while the front rotors which I've had for 4+ years are clean. If I'm going to be charged 700 to not fix the issue, I'd hope they at least issue me new equipment. Do not get service here.

    Shining example of why people don't trust mechanics anymore…read more Changed some belts on a friends car, noticed her tie rod boot was completely dry rotted and falling apart. Nothing strange on a 20 year old car. But when I asked the last time someone had been under there she said Firestone, last week for an alignment and got a list for service suggestions. One of which was belts- both were still in decent shape btw.... No mention of the boot being 60% gone and the inner tie rod being on its way out. Which leaves me with three guesses: 1 tech was having a really bad day, happens but inexcusable when doing alignment with failing components staring at you. 2 broke it completely while doing the alignment, say nothing. charge em for parts and labor next time while letting it go completely to crap and potentially unsafe. 3saw it and left it knowing they'd charge next time in regardless. Sheet said they adjusted all 3 angles, didn't look like lock nut had been budged on that one tho..... Any combination of those three scenarios equals hack mechanic and very likely a dishonest one too. Final note, 2 of 3 local parts stores had boot and both tie rods in stock. Whatever logic in firestones mind-doing the job right was too much to ask. However per their service suggestions they would be quite happy to charge her 72$ to change a breaklight bulb. I Wish I was making that number up. Let you readers do the math before going here. I personally wouldn't trust them to fix my lawnmower.

    Kens Car Care Center - autorepair - Updated August 2026

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