Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

The kind staff at Elm Grove Auto were such a relief to come across. My husband and I moved from out…read moreof state, didn't know a soul, and were concerned with finding a trustworthy repair shop that would truly have out best interest in mind. Elm Grove Auto was just that. I would recommend them to anyone in a heart beat. They are honest, hardworking, and always gave us full transparency. In many situations with our car they went above and beyond, and we couldn't have been more grateful as surprise car expenses can be a real financial strain at times. We got to know Lou and Bob well and they treated us how you would treat family or friends. Since we moved away from Rochester at the beginning of the year, this has been one of the businesses we miss most. So so thankful we ran across this shop and the people that work there. Thank you so much!

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

My car battery died and they got me right in. They were very nice and helpful. Made my entire week!read more

My car broke down brought it here not only did he get me in and out but the prices were so…read moreaffordable definitely worth it !! I will never go any where else now !!!!! Thank you tommy v for your great work !!

From the owner: Here at Tommy V’s Auto Repair we specialize in brakes, frontends, mufflers, shocks and struts,…read morewheel bearings and all your basic car needs. We provide honest and thorough estimates with high quality work completed timely.

Classic case of, "A woman being taken advantage of"! I got…read morea diagnostic completed elsewhere. The Diagnostic said I need 2 transmission control solenoids, oil and a transmission filter. I spoke with Fred who advised replacement of the solenoids would be between $220 and $240 a piece including installation. I came to drop my car off to get the solenoids replaced. Fred was not there at the moment. I informed "Michael" at the front desk that I'd spoken with Fred. He said he'll be right back. I informed Fred I was leaving my car for Fred, who knew I was coming to drop it off. I came home and called back. Fred answered and advised me he was at auto zone when I came in and apologized. Then told me he would take care of my car. I got a call from Michael, the next day saying: It's not your solenoids that's the issue and to be able to see exactly what the issue is, we have to go in the transmission which will cost $1300 (by itself). Michael further advised it will be upwards of $3900 for whatever parts I will need. Very disappointed. I came with a request and expectation. I didn't get the service I requested. I got messed around with. Time and money totally wasted!

THIS PLACE WILL TRY TO ROB YOU! I brought my Chevy to them, 13 years old, 130k miles, shifting…read moreissues. they had it for the entire day, did their diagnostic, looked at it from underneath (kinda doubt it) and their assessment/estimate: Start with dropping the transmission ($750), then we will see whats up from there. it will be somewhere between $800 and $2200. I said no thank you, and asked for my keys. The mechanic acted surprised, and asked "Are you really going to drive it away?" Today, I brought it to a Different place, to my surprise, the mechanic told me I had a leak in my transmission line. he repaired the line, and my Tie rod for $120. Either the Mechanics at the transmission CLinic are completely inept, or they are seriously trying to rob people.

Informative technicians, friendly atmosphere and good prices for the work! Will be getting my…read morebusiness from now on.

My daughter had a transmission line repaired by an Aamco franchise in NH with warranty. The line…read morefailed again within the coverage period. I brought to the East Rochester location and claimed the transmission had "burnt up" and was unrepairable. I brought the car to a different shop and got the line fixed and it works fine. The shop is crooked and will be filing a report with BBB and NYS AG's office.

Fred- Owner, Mike- Head Mechanic and the guys were awesome fixing my wife's 2017 GMC in 1- week!…read moreCalled the Owner Fred on a Friday and the Next morning He towed the truck back to his shop. Found out the Torque Converter had been wearing out for a while (clunking feel like bad u-joints at stop and go) and at just under 118K miles decided to finally give out slipping through gears sending metal throughout. Mike installed a better than OEM re-manufactured transmission along with Pump and Torque Converter. They could've stopped there, but they suggested to prevent from suffering the same problems in the future to re-program the Torque Converter lockup from the factory programmed lower gears (which increases MPG, but sacrifices longevity) to 5th and 6th gear. They ditched the GM 195 degree thermostatically controlled fluid circulation valve and installed a free flowing one to keep the Transmission fluid temps consistently 50+ degrees cooler (heat kills transmissions), programmed an increase in fluid line pressures to reduce wear on the clutches and deactivated the 4 to 8 cylinder shutdown programming that causes stress on the engine and transmission leading to other catastrophic failures ( we sacrifice a couple miles per gallon, but get piece of mind in the future longevity of the equipment). I was worried things would be broken in the process of working on the truck, but after inspecting it, these guys did a great job putting the exhaust, cross member, shift linkage and all the hardware back together with a 1-year/12,000 mile warranty. It's hard to find guys that do great work anymore. I wish them the best of luck in recently acquiring/consolidating their business in their new location at Airport Transmission. I have referred everyone I know that has a GM Pickup to at least go there and have the guys install the Transmission Fluid Bypass Valve along with reprogramming the transmission/engine prior to it deteriorating to the point of my wife's truck. It's upsetting General Motors sacrifices longevity of their product to gain a couple more miles per gallon in fuel mileage.

Had a transmission put in a vehicle. Immediately the following day when I put the car in drive it…read morewouldn't move. Finally figured out that the car had to be FULLY warmed up before it would move. Called the shop and was told the car was fine that every car needed to be warmed up. (Smh). Let them know to make a note that there were issues immediately. 16,000 miles and 3 months later (yes a bit over the warranty) the transmission went. Called the shop and they claimed to find the issue and fixed it and wanted me to pay $900. Two weeks later and After unnecessary and ugly going back and forth they agreed to take care of it "in good faith with no warranty." Not even 100 miles later the transmission went again which I'm assuming was "in good faith" also. Now in the beginning when they originally replaced the transmission, you'd like to believe you got a decent product and can get at least a year out of a transmission. Not here, they either clearly don't know what the hell they're doing or they are just blatantly robbing people seeing as how this seems to happen a lot given the reviews. Being a small business owner I was willing to deal with having to warm the work car up before it would move simply for the fact that I couldn't afford to be down that vehicle for another 2 long dragged out weeks waiting for a fix that shouldn't be needed in the first place. They insisted the car was fine and test driven before it was finished. You'd think they would've seen the gps tracker in the car that showed the "test drive" all of 0.6 miles. Stay far away from this place. They'll be out of business soon. Ended up having an awesome shop replace the transmission and will be recommending them to any and everyone who would like amazing service!

Rude and indifferent attitude toward issue I called about. Would never trust anyone to service my…read morevehicle with such an attitude.

If you have a transmission issue, go to Redline for review. Honest and knowledgable, the folks at…read moreRedline fixed my vehicle and did so by letting me know all of the scenarios that I could have been facing. Very happy with the quality and value presented.

When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!