First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Wanted to shout out the manager Joe and his amazing team, when my girlfriend and I were in for an…read moreoil change + tire rotation last November a fastener was cross treaded, keeping the RF tire stuck on, making it so we couldn't get a tire rotation. Another company had quoted us for a $600 repair, so we brought it back to where it happened looking for help, as we are looking for options that don't involve draining our bank accounts. Joe took it upon himself to take a look at the car right as we got in there and told him what happened, and after an hour or so work on the car he had broken off the cross threaded fastener and replaced it, and rotated the tires for us, all free of charge. We are so thankful for this team, as it saves us so much time and money. Thank you, Joe!

The crew went above and beyond to change the oil in my motorhome! Great job! I will definitely be…read moreback with all my vehicles!

After having my car serviced several times at Grease Monkey in Longmont, Colorado I feel it is…read morenecessary to write a review about them. The service staff and technicians are exceptional and are very thorough and very polite. When they are finished with your car they go over all the details and recommendations. They are very reasonable and open to working with you. If it's time for an oil change I would highly recommend them. They are located at: 1230 Ken Pratt Boulevard Longmont, Colorado.

got an oil change while at work Friday & proceeded to go to Denver for Rockies game afterwards. Car…read morewasn't parked for prolonged time so I had no idea it was leaking oil on way down, only realized after the game with a small oil spot under car. car had active leak and was bone dry after the oil change because o-ring was cracked due to negligence. was left stranded in Denver with no way back to Longmont and no way to get more oil as it was late night and shops were closed. Be very careful at this location and be sure to check under your car for oil leaks after they service because they failed to do so after getting it back together

Can't say enough nice things about these guys! They do good work and don't use sub-par parts. I had…read moreac work done and they were great to deal with and were on time and budget!

Another pleasant surprise, right here in my little town of Firestone! Honest repairs for a great…read moreprice. You are sent a detailed report (broken down by area of car), with images of who is working on the car, and what parts of the car are being considered for repair, and color coded as to what needs to be repaired or not (green, yellow,red) Work done on time, friendly staff and knowledgeable, not out to over charge or over work. We will be back!

I have tried a few oil change businesses in Longmont and have less than stellar reviews of them up…read moreuntil now... this business is top notch! I will definitely use them from now on, very professional even clean the windshield, offer bottled water. Take 5 and check em out

The oil change was great. The problem is the hard upsell on other services. They scan your vin #…read moreand use it to tell you that your vehicle needs other services. Rather than pulling in for an oil change and enjoying 10 minutes of peace, they were literally talking the entire time about all of the other shit my car needed that I should definitely buy from them, and they were sassy little boys that became upset whenever I denied their upsell. JFC just another wannabe corporate scum. Go here if you are comfort being held hostage in a garage bay and being upsold in a comedic fashion.

Used a star bucks cup as a catch pan for the oil filter and left it in my engine bay. The belt…read moreburned through the cup on my way home and spilled oil all over my driveway

The customer service has always been great been coming here for years now same address. I…read moreappreciate the coupons and the extra checks on my vehicles. This is where the family and I go before we go on a road trip. Oil changes, top offs i recently got my brake light replaced good deal. I feel a sense of honesty when we talk about my vehicles. Thank you and MERRY CHRISTMAS!

+ Oil change $92 with complimentary refill of windshield wiper fluid…read more Called in first thing Saturday morning. Service was friendly and fast.

My CEL ended up turning back on multiple times. Each time, I brought my car back to this location…read moreand they were unable to diagnose the problem and the communication I received was delayed and completely inadequate. After multiple visits over nearly a month (most of which they kept my car), they informed me that I needed to bring my car to a Chevy Service center to be diagnosed, where they (Chevy) informed me that I had a timing chain rattle, indicating that I was near engine failure AND that they would need to re-replace the parts installed by Brakes Plus in order to even diagnose the problem properly. I am now out the $3000 I paid to have the fuel injector system installed, my car AND a months' worth of work (I am a delivery driver). I have completely changed my opinion of this location and will no longer be using them for any services.