Date of Service: Wednesday, 12/13/23 My car's transmission was slipping consistently. Trying to be resourceful and new to the Newnan area, I started calling around to nearby auto repair shops to see who I could acquire the best quote for a diagnostic review with. I called a couple of shops and was given so many outrageous prices to diagnose the transmission that I became even more concerned with what kind of repair cost I might be in store for. I just knew I was in for a huge fee. Not being sure about any of the repair shops around, I called a couple of them that said they would charge me in excess of $175 or more for the diagnostic and that they needed at least 48 hours to provide the diagnosis. Most that I asked if any of that fee would go towards the repair, said, "No, that would not include the cost of the repair." That was a hard pass for me! I started thinking, "What happened to the days when a diagnostic fee would count towards the cost of repair if a new customer is having the work done at your shop?" Finally, I located an AAMCO Transmission shop conveniently located nearby. I read some of the reviews, which appeared to be mixed. I had already decided that if I'm going to pay "an arm and a leg" to have my car repaired, it may as well be with someone as reputable as the name AAMCO. From the moment I contacted them, they were very communicative. Not only was the diagnostic fee significantly less than any of the other places I had called, but Greg, the owner, also advised me the diagnostic fee would be applied to the cost of repair (basically waiving the diagnostic fee) and the diagnosis was promised in up to 24 hours rather 2 days like the other places! NOW, THAT'S WHAT I'M TALKING ABOUT!! I was emailed and communicated with consistently by Greg McBride, the owner regarding anything status-related. I was very impressed by that! He was very consistent with his email correspondence and not avoiding you like some shop-owners tend to do. I received a quote via email. The price was less than I expected to have to pay to replace my transmission. I was greeted very politely and professionally by Doug Sharpton, who is equally as kind and helpful when you meet him in the office at the shop's front desk. (Greg's wife, Gigi and her cute little dog were there too!) They all made me comfortable enough to believe they cared about my car and are in the business of prompt and professional repair, rather than being there to take advantage of someone. Greg and Doug each always seemed very concerned and caring even about my only having the one car and knowing how crucial it was that I have the car back as soon as possible. (He often referred to my car as "your baby" which implied he cared for a person's vehicle as much as they do.) I contacted them on December 11th. I was nervous that I wouldn't have my car for the Christmas holiday, but I was praying for the best. I dropped the car off on Wednesday, 12/13 and they ordered the part (a used transmission), which we expected would arrive by the end of the week. They predicted having my car back by the following Tuesday, 12/19 at the latest. On Monday, 12/18, Greg notified me via email that the part was expected to arrive on Friday, 12/15, but didn't get delivered. Gigi called the vendor to attempt to get the part dropped off the same day. Then, there was the issue with the wrong part having arrived. On Tuesday, 12/19, I was becoming more sure I'd be without my car for Christmas. I emailed Greg again and he advised me that my transmission was in and with any luck, I should have the car back by Thursday, 12/21. He also mentioned they would be working on Friday, 12/22 for the purpose of getting customers their cars back before they closed for the weekend and for the holiday. (I consider that very considerate!) On Friday, 12/22, I received a call from Doug that my car was ready for pick up and I was so ecstatic that even though it was raining, I took off running to their shop which was about 15 - 20 minutes from where I live, in the rain! It didn't even matter at that point! When I arrived at the shop, I chatted with Doug at the desk, got the key and headed out to the car. As soon as I sat down in the seat I noticed a long crack in the windshield. I went back inside to ask Doug how this could happen. He assured me he would speak to Greg and that I should take the car so I would at least have transportation during the holiday. Hesitantly, I agreed. On 12/28, the windshield was ordered and repaired on 1/3/24. Although, this is probably not a typical occurrence for this shop, I am thoroughly pleased with the degree of professionalism, consistency in communication, character and quality of care this shop provided with the entire process. They made it right! The ultimate result is, my transmission works great, my car is running fine, and I have a nicely repaired windshield. I appreciate the integrity of the owner and the courtesy of the staff. read more

AAMCO Transmissions & Total Car Care - Broken windshield Photo on pick up day 12-22-23 - Auto Repair Near Me - Newnan, Georgia

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I am writing this review now and should have done this a year ago but sorry they were lucky and probably got more work than they should have. I was recommended by an ex worker that they were the best in town for transmission work. My husband and I went there since it was close to my work when the transmission went out. The quote was very good and was happy with the owner at the desk. But when I asked him how long it would take he said a week or so?? Then after a week I asked him when can I come up and pick up my vehicle he said they had not even started on it and they were backed up, which I was not told this before I left the car there to work on. It took almost a month for the car to get back to me so I had to rent a vehicle that long to get to work also. He said he had a worker quit and they had someone experienced coming in at night to finish up the work that was done during the day?? Well just want to tell you the transmission work was excellent but the Ya who that put my engine back in after the transmission twisted the fan schroade did not bolt in correctly and the fan schroade was touching the engine manifold rubbing and rattling all the time. I had to pay another auto place to put it in correctly not to ruin the manifold. I would not recommend this place for work on vehicle. read more

My Lexus IS' transmission started to act up so I took it to AAMCO in Newnan. They were very honest and welcoming. I've dealt with a lot of car shops and I have to say this one one of the best.if you want an honest opinion go here. If you don't want to be taken advantage with unnecessary work on your car go here. Thank you Frank and Robert. Mechanic (forgot name)was very personable and knowledgeable. Thank you! read more

Honesty - It Means Everything and it doesn't hurt that work on my car was well done, reasonably priced, no gimmicks, and just a wonderful outcome and feeling. Who isn't apprehensive when transmission issues develop? I sure was, I had a broken seal. They fixed it quickly and I was happy with the results. This was my first time going to them, but it won't be my last. They were really friendly and knew what they were doing.I read more

Don't take your car here. They charged me $4300 for my transmission about a year ago. My car has been towed 9 times because of the transmission. One time they wrapped a towel around the hose going from the reservoir to the engine; it was spewing antifreeze everywhere. By the time I got 3 miles down the road and pulled up I. The driveway my car was smoking really bad and they had a wrecker come pick my car up kept it for 2 weeks and said they fixed it. A couple of weeks later the thing that holds the transmission fluid in come out and all the transmission fluid leaked out. My car shuts down on me, aamoco sends a wrecker again for my car. It goes on and on. Broke down in Alabama and made it back to Lagrange, it comes over the dash saying transmission overheated. They paid for a wrecker again. This is only 3 times. This was the last time. The owner said he was going to change the hose going from the resavior that they installed in my car. He would change it just 3 of the things he said he was going to do. But that was not done. I told them I wanted my money back on the transmission let along with the tow bills. Took it to another shop and they had to patch the transmission because it had a whole in it and u need another transmission. Well guess what they say it's not their fault and I was not getting my money back, very rude! Don't take your car here! read more

Took my car in , very professional from Frank the owner to Robert at the desk and anyone that work in the workshop. They explained in detailed the problem gave me an estimate and kept their words on price and time. I will definitely recommended them for transmission work or any car work. Thank you read more

My sister and I went to Aamco in Newnan to have her truck looked at and the service was beyond superior!!! The staff and Sean Mulvaney the manager made sure we were taken care of as soon as we came through the door. Thanks and I wouldn't go anywhere else... I highly recommend Aamco Transmissions in Newnan. read more

I took my car into this business in August 2010 to have the transmission repaired. Now 10 months later, 14 days with my car in their shop, meetings with the owners and general manager, trips to the Toyota Service Department to verify that the car's computer is OK, and about $3000, they say that they don't know how to fix my transmission so that the check engine light doesn't keep giving me the "shift solenoid" error that it originally had. They have spent many days working on my car replacing one or two parts at a time but still are unable to repair it properly. In fact, after the first "repair", the transmission was not bolted properly to the engine and my car shuttered and made a terrible noise when I braked! I was told by the owner that they had not kept records of all the times I left my car with them and that they could just reset the check engine light for me so that I could trade in my car- not reputable business practices, in my opinion. I would not recommend that anyone use this company. However, if one does be sure to record the content of every conversation in writing and get it signed by both parties; don't leave the place without a signed work order for anything done; have a witness with you on each visit to the business. I have taken this issue to the Better Business Bureau, but am still not making much progress with all of the rebuttals going back and forth and Aamco basically saying that they fixed the problem. My next step is to contact Aamco's International Customer Service department. I just want my money back and will make sure they get all the parts they installed returned to them after I get it repaired properly elsewhere. read more

Aamco stands behind their work. They are a pleasure to deal with. They have always performed as promised. Thank you Aamco Newnan, Ga read more

Sean at Aamco was extremely helpful. The customer service went above and beyond what was expected. I would recommend anyone to go there and get their transmission serviced or their car serviced. I have found this to be the best place I have been for any kind of service on a car. Thank you guys for your great customer service. read more

The guys at this Aamco really know what's going on , they we're helpful. Sean let me know exactly what it was going to take fix my mom's Avalanche & how much the charges would be. They completed the job on time & actually a little less than the estimate. What a refreshing change to do business with an honest crew of guys that are actually concerned about their customers read more

Never had such courteous or timely service. The whole staff from owner, service writer to mechanic made me feel very comfortable and appreciated. Very knowledgable and professional. Work was completed on time and to high standards. read more

Excellent service! I had to get a pre-purchase inspection, and they made it quick and were very friendly! They're pretty reasonable on prices too! read more