Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Forterra has been a great pest control company for my house. They come when they are supposed to…read moreand send me multiple reminders since I have a different g. They are very professional, courteous, and willing to go the extra mile. They also call before they come and if you want they let you know when they arrive and finish. Ryan Anderson, an employee that does my house frequently, is very punctual, reliable, professional, friendly, and does an excellent job. It is a good value for pest control, very reasonable. I like that they have I'd badges and professional matching business shirts. If you do not want to see them or you are not at home when scheduled, you can reschedule or leave your gate unlocked. Ryan has always made sure they are locked when he finishes. I highly recommend them for pest control.

Cesar came out to our home last week to do regular schedule maintenance and spraying. He always…read moredoes a thorough job and ensures everything is up to our expectations. I would absolutely recommend Forterra Peat Control to others. Never any problem and always willing to do follow up treatments if needed.

Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

great company..Joel Morris is fantastic technician...amazing customer service! Javier did a great…read morejob at my elderly relatives house---not an easy home to treat due to foliage.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Ivy Green has been my pest control service since early 2020. Service is great and no issues with…read moreunwanted pests. I highly recommend Ivy Green Pest Control! And their customer service is second to none! Mandy is the best!

Mandy is a great face of this company she listens she understood she was courteous. She laughed and…read morevery kind so I would do business with these guys any day.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

Lukas was my guy initially, and now I have Chase. I receive notification before he comes out, and…read morea note from hen he's finished. I looked at a lot of pest services, and Truly Nolan has it all for decent prices! Great company! I have the Elite Four Seasons Package

Where do I start... Just go somewhere else…read more 1. I should have known the company was shady when they came out to give me an inspection, gave me a coupon and then at the actual contract signing they didn't want to honor that coupon. I did get my way with the coupon on "total cost" but I didn't realize they went and changed the cost of "continuing coverage inspection" for the next year by the coupon amount. 2. I went over ALL the details I could with my limited knowledge of termite control with the technician before he even started. He assured me he had the contract with the details and that he would do the job as promised. Wrong. I didn't think I had to watch the technician like a hawk, but apparently I should have. He didn't trench the entire back side of my house!! How does that even happen? Apparently because he didn't know if with the porch that spans the entire back of the house needed to be drilled into or just trenched around. I wish I would have inspected all the work BEFORE I let him leave because I now have to take another half day off work to have this done. 3. In the package I was supposed to get, the technician was ALSO supposed to spray inside the house and attic. The did do some of the walls inside but he didn't do the attic. Again, I didn't think I had to constantly monitor all the application, but apparently I needed to have my own checklist that I went over at the end. Overall, terrible communication between reps (like the worst I have ever seen with a company that had graphs and the package details drawn out for each other). Also, I had to ask for management to contact me after I immediately contacted the regional office when I realized the job wasn't done and after the technician called me the following week to try to come back to do the job again. I'm honestly not sure if they even applied the termite pesticide around the full exterior of my house and this has left a VERY bad taste in my mouth. **extra information- my local pest control company charges me $125 less a quarter for routine pest control. Absolutely mind blowing that there is that big of a difference between the cost that actually would give me less pest coverage.