Waste of time. Drove all the way there and the address is a house. Looks like a business next door…read morebut it looks closed down. No phone number to call either.

Fridge purchased broke 4 plus times in six month period. Now they are saying they refuse to keep…read morelooking at it, despite the warranty. This place is a complete rip off. Spend the extra money and go somewhere that doesn't feel like a sleazy used car lot, Where you can receive the proper service and warranty you were promised at the time of purchase.

His company needs to be reported for fraud. They are running quite a scam. After reading other…read morereviews, it appears that the owner comes for repairs, claims he needs to order the part, and quotes a price that includes labor. I paid him over $315 for a part I never received and an installation that never took place. I have called multiple times and always get the same office person who tells me he is taking care of it and that a check is in the mail, blah, blah, blah. In my opinion, she is just as guilty for knowing what is happening and lying on his behalf. She must be related to him, as she justifies his fraud. perpetuates This man should be arrested for the scam he perpetuates on multiple customers. It's disgusting that I will have to file a small claims court against him. There is no integrity, morals, or justification for this behavior.

My Rating is Poor…read more Nathan was at my home 9-30-24 to fix the motor in my ice maker. He had to order the part. The cost was $274.00. He does not take credit cards so I wrote a check to Gresham Appliance even though he would have preferred to have it made out to him. He didn't have a receipt book. He came a week later to install the motor. Still no receipt. The part didn't work so he came back again and said he would order another. Still no receipt. He came back and said he had not installed the motor correctly and he fixed it. Still no receipt. Since then I've made six phone calls to the office asking for a receipt. I got all kinds of excuses from the woman answering the phone. His father in law was sick, he's been busy, he thought he gave it to me. Each time she apologized and said she would get an itemized receipt mailed to me right away. I just called again and got their recording. I left a message repeating the history and said it's time for me to report your company. I'm reporting to the BBB. I do not recommend this company. I should have read the reviews before calling Gresham Appliance. BJT, 3-17-2025

I don't usually place contractor reviews but in this case I will. This company is great!…read moreExceptional promptness, ability, and professional service. Eugene accurately diagnosed the problem with our washer, ordered the part, and repaired it quickly. Very reasonable cost.

Technician arrived on time as scheduled. Eugene diagnosed/confirmed the issues we had with the…read morewasher & dryer and explained the repairs needed. He gave us an estimate to complete each appliance. Very professional and answered all the questions that we had. Would use EasyFixOregon again!

The service at this store with the manager is beyond words!…read more Was told Pokémon cards are "ONE PER PERSON" came back with my daughter who has NEVER MADE A POKÉMON PURCHASE AT ANY BEST BUY EVER!!!! And they made the 13 year old wait for 20 minutes... while the employees head to the back room to talk... come back out and told her it's now "ONE PER HOUSEHOLD" so they won't sell her any!! What kind of Company are you running where employees can change their sales policy based on their in the moment feelings?! I would like to get this investigated! Why?! No management, no policy! For a family who makes purchases at Best Buy other than little things here and there! We have purchased TV's laptop, AirPods, Machine Washers. I will NEVER make another purchase here! Ridiculous to turn à 13 year old girl away!! Employees were RUDE, speaking to us in a disrespectful manner! Management needs to look into this!

Bought online for in store pickup on 2/14. Fast and easy-peasy. Wandered around the store for a…read morewhile after, fairly sparse selection in certain items (unfortunately that's likely due to a much larger systemic issue related to homelessness/theft/drug use in cities). Got a solid deal on a laptop during Presidents' Day weekend sales but I think, in general, you're paying top prices at Best Buy chains. All the staff were friendly and said hello/goodbye or offered help on sales floor. Staff attitudes are a huge deal and these guys seemed worth keeping!

They came out the same day within 3 hiurs- diagnosed the refrigerator issue. Ordered parts and 3…read moredays later returned to fix the frig. They were pleasant, communicative and fair with pricing. We needed new gaskets for the doors and a new fan. Andrey spent about 4 hours on the entire repair process- price was less than $500. I would recommend them. Other companies I called, there was chat GPT answering the call. I got a real person who answered and when there were questions, they called me right back. I would recommend their services

Some issues with transparency, didn't realize I was paying a subcontractor until I went to pay for…read morethe repairs that it was a completely different contractor business who did the actual repair. Pricing was too high as well for a simple repair.

Our Washer Machine failed on us and since it was not too old and it has been very reliable to us we…read moredecided to repair it. To find a trustworthy and reasonable repair shop it can be a challenge. We decided to stop by at Gassman Appliance Repair and we were not disappointed what so ever. Octavio was very friendly and professional as soon as we show up. We called ahead of time and choose the option to bring the Washer Machine ourselves to speed up the process. Octavio ask us what was the problem and as soon we we explained he pinpointed the potential problem. After we left our contact info, he personally called within a few hours SURPRISING us that it was fixed. It turns out that the part needed to be replaced it was on stock with then (the water pump) what a relief that was to have a washer fixed the same day. We know that this can be with every experience but as it happened with us it might happen with your appliance repair need! Very much recommend!

Great work I have used them several times. Professional and very informative. They let you know…read moreexactly what is wrong and fix it quickly and they stand by their work. Please give them a try you won't be disappointed.

This three star rating is an average of FIVE FOR DEBBIE and 1 for everyone else. I ordered 26 boxes…read moreof flooring. I got 20. I got the 20 after waiting for 90+ minutes for the crew to 1. find the flooring 2. find a driver for the machine to get the flooring. I called repeatedly for almost a week. Every manager I spoke to would "look into it and call me right back". You know who you are, P and K. After being incredibly frustrated, Debbie fixed the situation in about 3 minutes and my six boxes of flooring are on the way. Ya, Debbie! Boo, everyone else.

We've had good experiences in the past few decades purchased roofing, windows, siding, appliances,…read moregarage doors and spend several thousands of dollars a year at the Troutdale Store. That good service ended this morning with an interaction with the manager in self checking over a five dollar battery coupon. We've used these coupons twice in the last several weeks while making purchases. Today the manager told us that Home Depot doesn't accept these coupons although the coupons are with the batteries for customers. We explained we used them twice, recently and had no problems. He then went and removed the coupons and said a rep put them there. We told the manager we were purchasing from Home Depot and not a rep. An experienced manager would have honored the coupon and removed the others if this was in error. This five dollars that Home Depot saved just lost them any future sales to our family. A company that's worth billions and this is how they treat long term customers isn't where we want to shop.