we needed to replace a cracked toilet tank. The big box stores were no help. I called fergusons and…read morethey answered and were so helpful. They said I could bring the tank in. I did that and the people at the store were super helpful. Our tank is discontinued but having some great research the ferguson's staff found a replacement. The price for a new tank and inside parts at the big box was $100 or more. I walked out of ferguson happy and only spent $51 and much less time, They let me know to come back if there were any issues. BONUS - they disposed of the broken tank

First I went to the store and was told they have never heard of replacing any parts and I should…read morecall the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place. I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up. I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.

I can't say enough about Nick, Amanda, and Kailash at PDX Homeworks. They gave us the most…read morebeautiful kitchen we could have asked for. They took a kitchen to the studs and built a masterpiece for my wife and me. How much do we love them? We rehired them to renovate our master bathroom completely. The fact that we rehired them should tell you all that you need to know about how amazing they are. So, again, the best review is that we are using them again, and you should use them too because they are the best. What made them the best: 1) They helped us save a lot of money. They have a unique approach to ordering materials for the project. They let us know what they needed, and we ordered it directly. We ordered the new cabinets, the new doors, the new appliances, etc. By doing this, there was no additional markup on the items ordered, and it saved us a lot of money. Other contractors we met with didn't want to do this, and their quotes were at least 20 percent more than PDX Homeworks. 2) Their work. Unlike other contractors that we have had in the past. When they saw something that wasn't quite right but that we would never know about, they didn't just cover it up and move on; THEY MADE IT RIGHT. Not to mention that their work is very precise. I once watched Nick get so frustrated when he was leveling the kitchen as he tried to level everything because it was off, to me, an imperceptible amount. At least the amount was imperceptible to me, but to Nick, it wasn't perfectly level, and he continued until it met his exacting needs. 3) Helping with design. We were amazed at how painless the whole design process of our kitchen was. We gave Amanda some inspirational pictures, and she came back with a fantastic design that only required a few minor tweaks. THANK YOU, AMANDA. 4) They only work on one project at a time. It is just Nick, Amanda, and Kailash. They don't have multiple crews doing multiple jobs that they are overseeing. They were at our house every day, working and working. It was so lovely that we had consistency in seeing them every day. 5) They're very clean. Every day, they would use drop cloths on the ground to make sure they didn't get the carpets dirty. I even told them that they didn't need to do that because I was getting the carpets cleaned after they were done. They didn't listen to me and continued to use drop cloths every day. They also vacuumed and cleaned up every day. It was a very clean renovation. 6) They are just the nicest people. It was great getting to know them during the whole process of our renovation. They don't do this type of work to become huge builders with millions of dollars of work completed every year. They are just the nicest people who love remodeling, helping people out, and helping them save money where they can. Again, we can't say enough good things about them except that we used them, again, to renovate our master bathroom. If you need a contractor, unequivocally, I can say that you don't need to look any further because you have found the best contractors in Portland and possibly the world. USE THEM!!!!!!

Amanda, Nick, and Kaylish were instrumental in making all of our wild kitchen dreams come true, and…read morecould not have been a better choice for our first big first-home project! We gutted, repaired, leveled, and rearranged our 1970's worn out and disfunctional space into something unique and perfect for us. PDX Homeworks is amazing at accommodating a budget (and very skilled with the customized-IKEA route!), superbly knowledgable for those of us who have no idea what we're doing, and go the extra mile daily to ensure their clients and their homes are cared for like their own. By the end, we felt more like family than clients, and won't hesitate to work with y'all again! Thank you!!

I have recently seen the remodeled house, which used customized kitchen cabinets done by Huggy…read moreBears. It was really impressive! Incredible job! High quality materials, accessories and paint! Usually this type of quality and design you see in multi million dollar houses, but this one was just an average house, and I was surprised how affordable it was. I would highly recommend Huggy Bear's whether for your own house or if you are a contractor! Eugene L. Vancouver, WA

DO NOT BUY Huggy Bear Cabinets. why? here are a thousand reasons why. they never meet the…read moretimeline. months and months later, they show up for delivery! these cabinets are sub par in quality. door fronts, slider drawers/ glides holding the drawer rails are plastic and came from the factory not level. each and every drawer and cabinet front was not square. when the buiilder installed and adjusted the hinges, the out of square issue become worse on the doors and drawers. the builder said if he knew, he would have never allowed the kitchen designer to show me huggy bear cabinets. apparently, my kitchen designer has close contacts with huggy bear and said they would come out and fix the problem. no problem! don't worry. after i complained to the kitchen designer about the color and all the problems the contractor was having with the cabinets, missed order, wrong drawer sizes, etc. she placed the blame on my contractor. faulted him for the way, he installed them. designer never continued to call Huggy Bear to establish the ongoings issues we were having. After the 3rd for 4th problem my contractor found and reported to the designer, it all came to a standstill. I even tried to call Huggy Bear and they would not talk to me, because my name wasn't on the po. only the kitchen designer's name. it was truly a nightmare. i needed more cabinetry, the design showed it, but apparently the shelving and cabinetry was never ordered. the kitchen designer representing Huggy Bear eventually just walked away from the job and the contractor no longer does business with nor recommends this kitchen designer. And as the homeowner who paid the kitchen designer in full, once the cabinets were ordered and delivered, per her contract. i felt as if i have no recourse at this point. the end result, i'm stuck with shitty looking cabinets. 12/2021. just say no to huggy bear cabinets. Everyone hates them.

The folks at Northwest Kitchen and Bath are incredibly knowledgeable. They will bend over…read morebackwards to help you create the perfect design for your house. They can help will all of your tile, granite and marble needs. They make the entire process fun. Most important, they seem to genuinely care about their customers. I would recommend Carolynn at Northwest Kitchen and Bath to anybody looking to improve their living space.

From the owner: At Northwest Kitchen and Bath our job is to make your tile or solid surface project as painless as…read morepossible. From beginning to end, let us walk you through every phase. Our complementary concierge service includes guiding you through the design process and helping you select materials that best compliment your space and work with your budget. If you are building your dream house, repairing a rental property, or upgrading to sell your current home or office, we have a solution that will fit your needs. No project is too small or too big! Our craftsmanship and reputation is of the utmost importance even after we have completed your project. If you ever need us, we are here for you.

Remodeling my floating home was something I wanted done, but not something I wanted to do. Having…read morerecently gotten through two stressful renovation projects on my other home, I did not relish the thought of beginning another one and, after losing my spouse to illness earlier in the year, I was already in a rough place. All this to say, I started my search for a designer with a dream for my space, but also with a heavy heart and a substantial amount of dread. I discovered Space Reimagined through a Google search and was immediately drawn to the professionalism of the website and the beautiful project photos. Jackie returned my call to inquire the same day, and put me at east right away with her friendliness, competence, and confidence. After a lovely a phone conversation, followed by a visit to my home to tour the space, I knew in my heart that I'd lucked into something wonderful. From literally day one through the final walk-through, Jackie made me feel completely taken care of. Her knowledge of the industry, exemplary taste, and deep commitment to my comfort with every decision never wavered. She truly listened to me, spent countless hours talking me through each step, and continuously impressed me with her ability to keep straight the countless details a full-house remodel entails. Jackie's communication skills are exemplary. She provided me with updates almost every day and held fast to the timeline she set early on. Throughout the several months we worked together, there was never a challenge that arose that Jackie wasn't right on top of. Projects of this size inevitably have their twists and turns, but Jackie was always one step ahead with a solution (sometimes more than one!) Throughout the project, Jackie remained incredibly accessible. She made time for my questions and ensured that I had I had all the information needed to inform each decision. I could go on and on, but the end result is that I am overjoyed with my newly remodeled home and truly feel that discovering Space Reimagined was the best thing to happen to me in 2023. I would recommend Jackie without reservation to anyone considering a project of any size, and (almost) feel sad my home is complete, because it means my time with Jackie is over! If you are remotely on the fence with the decision of who to go with for your home, let this be your sign. Jackie is wonderful, and I can not sing her praises highly enough. I would give more than 5 stars if I could.

Jackie is wonderful--incredibly professional and responsive. She is fantastic to work with and…read moreensures all work done is of the highest quality. She facilitated the remodel of our kitchen and it turned out beautiful.

Marco has done work for a number of family members and all were super pleased. My wife and had…read moreMarco redo our kitchen island and the results speak for themselves. Great team, great work, fast, efficient and easy to work with. Highly recommend them! Before and after pics attached.

I sent info for my project. never replied with an estimate. I've moved on but wouldn't call them…read moreagain for my next project.

Finding Jenn was like stumbling upon a winning lottery ticket. I recently bought my first house,…read moreundertook my first renovation project, and then needed to find someone to tile my kitchen's backsplash. Like any proper, clueless adult, I started with a Yelp search. I got quotes from 5 or so local tilers and also reached out to Home Depot to see what their pricing was. Home Depot was the least expensive but I was worried that their installers wouldn't be as attentive to detail as an independent installer. Jenn's quote was the most reasonable I received from an independent provider and so I took a chance and hired her. What separated her from the pack immediately was her level of service. Sometimes it's hard to get any sort of response from a tile company and Jenn was the opposite. She stopped by my house on a weekend to give me an estimate because I have a really crazy work schedule. Even before I officially hired her, she was already going out of her way to provide excellent customer service. We set up an install date, I bought the tile I wanted (we went with a matte, mid-tone gray subway tile from Daltile), and she went to work. Install on my backsplash took 1 day to set, 1 day to grout then she stopped by for another 15 minutes on the third day to do a final seal. She left the place spotless everyday and was always so friendly to me and my partner. The best part? Her work is impeccable. Holy moly, those clean lines! Her attention to detail is remarkable and she cut around every edge perfectly. I'm obsessed with her work and it really was the perfect final touch on our kitchen. I will absolutely go to her first for any and every future project we have. Also, as an extra bonus, she came in under her estimated price! Many others wouldn't be quite so honest but Jenn let me know that install went faster than she predicted and the final cost was nearly 10% less than we initially thought it would be!

Full Disclosure: Jenn Ferrante was my employee over 20 years ago and is a friend, since then she…read morehas installed tile on over 90%of my projects. Her work is the BEST - and I am not kidding! If you want to see her work - you can check out my website - All of the projects posted have tile installed by her! robinrigbyfisher.com. Looking for a tile installer - Bella Tile is the only Tile setter I use!

Victor and his crew are amazing to work with - great project management, great communication, and…read moregreat expectation setting. On top of that, the finished work is beautiful. Our upstairs shower pan failed and started to leak through the floor into our kitchen below. I sent Victor a few pictures and some measurements, and he came back a few days later with a project plan, timeline, and estimate. He knew EXACTLY what the problem was, knew exactly how to address it, and tailored his plan with laser accuracy. During the lead up to the project, during, and afterwards, he stayed in constant communication, and was always available to answer questions. The end result looks amazing and we couldn't be happier with the result. (I won't add a 'before' picture because our old shower was something of a nightmare.) Victor came in on time, on budget, and suffice to say, our new shower is amazing from top to bottom. On top of this, Victor, Evan, and all of the subcontractors were extremely personable and professional. I can't recommend Victor highly enough.

Victor and Evan were great to work with. When seeking quotes for our shower, it only took one…read morephone conversation with Victor to choose his services. He was direct, clear, and able to give us a quote through pictures. He was patient over the time it took for us to decide on tile and other aspects of the project. The wall behind our original tile was waterlogged and leaking to the external wall, a whole replacement job was needed. We had an annoying sliding door that we wanted remove. Victor explained what steps needed to happen, and what was possible. When job time came, the crew put in clearly articulated and consistent work-days. We are very happy with the new bathroom, and impressed with the whole service experience.