We've been in our house for seven years and have been using Randy Reid for 5 years now. Our…read morecompany in McKinney was bought out by a dishonest conglomerate and went through two others that tried ripping us off, including one using dye for Freon leaks and every other trick in the book. The same company told us we need new units 5 years ago because of Freon leaks. FIVE years ago! So I researched who installed the units when the house was new in 2007 and it was Randy Reid. Who better to use than the guy who actually installed them? Gave him a try and have been happy since. We have two 17 year old Rheem Classic units that are aging and he's always very honest when we do or don't need a service or a part. We are very grateful for their honesty and not trying to rip us off. Reba is his scheduler and always pleasant. His helper is very knowledgeable and has kept us in comfort several times.

Although you may not know anything about heating and air conditioning this guy does. When I asked…read morepeople I know and trust who was there go to heat and air company they all told me Reid's was great and they were right. I dare you to find someone more knowledgeable, through, and fair than Mr. Reid. Reid heating and air is the newest addition in my contact list.

Over the phone he already diagnosed my ac problem; told me to turn it off; came over at 3 pm and…read morefixed it in 10 minutes. Very professional in uniform; good service & price.

What a lifesaver!! After dealing with our Home warranty coverage for 2 weeks and still not having…read moreac we decided to replace our system. I found Ventura on yelp and made the call. 20 minutes later he was at my home and working on an estimate, and it was already after 6pm. The next morning I had an official estimate and a day later I had an all new HVAC system installed in 4 hours. His crew showed up early, they were friendly and efficient, and I didn't have to clean up anything left behind. I highly recommend you call for all of your ac needs.

I had no idea that my tankless hot water heater needed to be flushed yearly until Curtis from…read moreLiving Water Home Solutions came out to service it. I've lived in my home for five years and had never done this maintenance before. Curtis was professional, knowledgeable, and explained everything clearly. My water heater was full of debris, but he thoroughly flushed it, and now it works great! I've noticed quicker hot water, and I'm so glad I had this done. I highly recommend Curtis and Living Water Home Solutions for their excellent service!

From the owner: Welcome to Living Water Home Solutions, LLC, your trusted partner for home maintenance and care! We…read morespecialize in keeping your tankless water heater, HVAC system, and water softeners running efficiently, helping you save time and money while ensuring your home is comfortable and functional.

Fast and professional. I will recommend them to anyone. Anyone that needs quick repair call them.read more

*edited on 4/28/2025** to add pictures that show the copper connection literally melted down due to…read morethe horrible installation from Precision Comfort as well as installing the wrong components ! no wonder why the copper completely melted! Absolutely one of the most absent-minded, boneheaded, obvious mistakes you could make. I only noticed due to the smell of burning metal and smoke. This installation could of burned my house down, god forbid with my kids inside. Used this contractor to come and diagnose my issue. They had to return multiple times over the course of a few days to finally replace the condenser in my outdoor AC unit. The condenser they installed was done improperly, causing the connections/fittings to not fit properly. This caused my AC unit to turn into a block of ice in the middle of hot Texas weather. The fittings/connections from the condenser to the air handler was the wrong type, so they had to come back again. -- An analogy would be, if this was a mechanic shop and they were working on a Ford Truck, yet the manufacturer sent in a Volkswagen engine, rather than talking to the manufacturer to get the correct part sent, they just forcefully installed the Volkswagen engine into a different make/model of a car just to get the job done. This approached ended up causing more problems, money, and time wasted for all parties involved. A little due diligence can go a long way. When they returned, they told me the service visit was free of charge as it was their fault. Upon completing their visit, they had me pay $300 for the visit, even though they EXPLICITLY told me that it was a free service/diagnostic visit since the problem was never originally fixed, AND it was their fault. Normally, before any work gets done, the business tells you about the costs involved and has you sign off on it before they begin the work. This was not the case. They shocked me with a $300 bill that i had to retroactively get removed. More effort and time wasted on my end. This still did not fix the issue. After paying $1500 to Precision Comfort Home Services, my issue was still not resolved. After calling them back and explaining the situation, they then discovered the "real" problem about it being a leak within some piping. That would of been great to know prior to spending hours of my time and not to mention a great deal of money ($1500). When i asked what it would cost to actually fix my REAL PROBLEM, they quoted me again. I responded that I would shop around for a cheaper price, and found many other businesses willing to do the work for 15-25% less of what they quoted me. I asked if they could match the quote and was told "good luck". i am of the personal opinion that this is not how customer service should be handled. Mistakes happen, of course. But when it comes to my HOME and THOUSDANDS of dollars, I want to make sure i am giving my money to people who actually give a shit. Then, the audacity of the owner to text a customer passive aggressive threats at 11:00pm at night because he doesn't agree with a google review. Bad reviews happen from bad jobs. This is one of them. Get used to it and stop harassing customers late at night. Ryan Mudd the technician was wonderful and polite. I can't say the same for the rest of the team. I do not recommend this company at all. Edit: the screen shots maybe out of order but just look at the timestamps and it will tell you the whole story.

I called to have a wax ring replaced on a leaking toilet. I've done this job myself many times, but…read morenow suffer from arthritis. I even supplied the wax ring and shims for leveling. This is a 20-30 minute job. They wanted to charge $455!!!!!!! And we are paying for their annual inspection service. So tired of plumbers who are taking advantage of customers with their commissions based abuses.

The initial estimate promised a lot but DEFINITELY didn't deliver. If you use them, my advice would…read morebe to print a copy of the work you're being quoted for and go line by line like we did to make sure it gets done. Force Home Services were at our house for 3 weeks because they kept half-assing everything. Below are examples: 1.) They were supposed to replace and level the pad for external unit. They only replaced the external unit. I had to call them back out to replace the pad and then back out again to level it after they propped it with a 2x4 (see pic) 2.) They cut the suspended duct work in the attic and left it with several kinks which was restricting air flow. I had to call them back to re-hang all of it and make sure it was flowing properly. 3.) We had just installed all new blow insulation throughout the house the year before... they threw their metal scraps, empty coffee cups, tape rolls, and rags in the insulation. I had to go through with an extension grabber and get as much as I could. There's still a QT coffee cup up there that I simply can't reach (see pic) 4.) They agreed to clean the duct work throughout the house. They only cleaned the upstairs. I had to call them back out to do the downstairs and they still didn't get all of them. 5.) They twisted the valve on our external hose bib so far to the right that they broke it and caused it to leak... which made a swamp on our side yard for about 2 weeks. Not really sure why they even had to use the water. They sent a plumber to replace it but then water began leaking into our master bath and master closet. 6.) The leak inside the house, caused by fixing the leak outside, required a second company (Dry Force... unaffiliated) to come in and dry out what was behind the walls and on the floor. This required ripping out some of the padding in our master closet and plugging in 4 industrial sized drying machines for a about a week. Our power bill was easily $100 higher from power used and heat generated that month AND when the equipment was removed, Force was only willing to pay to replace the bare minimum from the damaged caused. After the water incident, I just had them cut me a check for what they were willing to pay ($250) and opted to do the work myself in order for it to be done right (the first time). We will never use or recommend them again.

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

I sent out a quote request on Yelp that went to 5 HVAC companies; I thought I knew the issue and…read morewanted to know the repair cost if my diagnosis was correct...a way to get an apples to apples evaluation of each. I had 4 other generic responses who just wanted to get me scheduled and wouldn't tell me a price. 5 Star are the only ones who actually answered the question I asked. I thought the price they quoted for the job sounded very reasonable, though in the end I was feeling ambitious and found myself with a lot of free time, so I decided to do it myself. But, I appreciated their promptness and communication and will for sure check with them on harder stuff when it comes up.

Woke to compressor running but no cold air blowing. Called Dream A/C and they sent Eli over to…read morediagnose. Problem was blower motor had quit working. Matt sourced the part from his warehouse and installed the part that afternoon. Very fast service, and reasonably priced. Will use this company again, as service and pricing are excellent.

Dream Air has worked on all my HVAC units in both my homes, one in St. Louis, MO, when they had an…read moreoffice there, and one in my Florida home. They are always responsive, professional, knowledgeable, and do the right thing. I trust them and highly recommend their services and expertise. They run their business like every customer is an extension of family, and you can count on them doing what is best for you, not their bank account. Excellent people and will keep your units running perfectly to maintain a longer life.

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough