I have been using THT Air Solutions since early summer of 2016. This should be considered a…read morefollow-up to previously written recommendations for Naib Birdi. After seven years of using him twice a year for preventive maintenance and occasional system breakdowns, he continues to amaze me with his breadth of knowledge of heating and cooling systems. What to me is even more important, he is totally focused on his customers. My primary (downstairs) system is over twenty-five years old and broke again this weekend. Naib offered to come out on the weekend, but I told him that would not be necessary. If it got too hot we would adjourn to the upstairs. But he was here first thing Monday morning and fixed (again) a substantial problem. Whether routine or emergency services, if you need quality competent HVAC help with fair and reasonable prices, THT Air Solutions is the place to call. 972-670-0560

Our A/C stopped working on one of the hottest days so far in the year and we were completely…read moremiserable. I had a home warranty but the soonest they could come out was a few days later which I knew would be very difficult to do. I decided to just go ahead and find a company on my own and pay for repairs out of pocket. After calling a half dozen companies in the area, none had any openings for at least a couple of days. Upon calling THT, the lady (who turned out to be the technician's wife) told me they could be out in a couple of hours which was a complete surprise. Naib, the technician, came as promised and diagnosed my issue. The repair he quoted me was a bit on the higher side but I gave him the green light since we needed the system fixed quickly. He was honest about what the problem was, which I feel like could have turned into a multi-thousand dollar bill with some of these other shady companies. Two hours later, we were back in business. Overall I'm happy with THT and have confidence in Naib's expertise (he claims to have been in the business for over 40 years). You might pay a bit more than the other guys, but Naib doesn't seem like the kind of person who would rip you off on necessary repairs.

A/C Repair I would…read moreavoid Prosper Air at all costs. If it is a simple cleaning or charging, they are acceptable. If you need anything else, go find any other service provider. They assessed, stated they needed to order a part for A/CRepair. Would arrive in 3 days. took Payment for entire job up front. 6 days later, no response until I push it. Get a text response that they will install part in an additional 5 days. Promised job would be done, but pushing back that would take more than 10 days to repair. AVOID Prosper Air

Incredibly fast response time. Arrived within an hour and had the issue addressed in minutes.read more

Great job repairing my leaking AC unit and enhancing the drain system to prevent future leaks. They…read morewere fast, transparent, and friendly. I'll be using them for my future HVAC and plumbing needs.

Excellent job! I am very satisfied with the replacement of my outside faucet. The technicians,…read moreJonathan and Diego, were very knowledgeable and helpful, explaining the work they were going to do step by step. The cost was right in the range I was expecting. I will certainly use their services again in the future.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

I called KMI after seeing one of their trucks on the road …read more They are simply THE BEST! Kyle came out the next day to locate a leak and look at a condensation issue on the unit. He is so very knowledgeable and familiar with all things HVAC, and so very efficient at his job. I can't recommend KMI high enough for having such an exceptional service professional . Thank you KMI and Kyle!

Friendly technicians and super service. Very experienced and ensure quality work. very satisfiedread more

We have been using Rock Solid in our Frisco home for over five years now & absolutely rate this…read moresmall family business with five stars. The quality of work has always been excellent & we have never had issues with pricing. Always feel the work will be both explained to us & performed without issue. Have no concerns whatsoever with this business & enjoy the interactions with anyone from RS they send to do the work.

I'm retired, and a DAV on a tight budget. Like an auto mechanic, HVAC services are critical in…read moreTexas. If you find a great one, count your blessings. John and crew are super dependable. You can rest assured that he's not going to take advantage of you, especially when the service request is just short of being a 911 emergency for the caller. Usually you're in a very uncomfortable position (too hot or too cold). I'm fortunate that I found Rock Solid HVAC several years ago. And no, John doesn't even know I'm writing this. I had an A/C emergency and he was able to fit me on his schedule early the next day. I am just so appreciative. Count your blessings. Now I just need to find a mechanic who is just as trustworthy as John.