Brian Hall knows his stuff! He's not afraid to answer questions and will certainly stand by his…read morework. I especially appreciate that he's honest and will be frank in telling you that if you want him to repair using the cheapest parts he'll do that, but he warranty the work. I don't blame him! I told him I need to watch my budget and he said he's look for the best price on well made parts from reputable manufacturers. That's only fair. He's also a really good guy with a positive attitude. So nice to work with a repair person who isn't grouchy or touchy when you ask questions. I'm curious and if I can learn something that will help me catch a problem BEFORE is more serious than it has to be, then I'd like to do that. I think that's best for both sides of a repair issue. Be honest with Brain -- he'll return the favor and do a terrific job for you!!!

Halls appliance was very honest when inquiring about our dryer. He provided some suggestions and…read morethey worked. He offered this despite knowing if it worked we wouldn't need to hire his services. This is someone who cares about customers more than just making a quick buck. We will definitely call lupon his services in the future. Thank you.

These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

From the owner: Need appliance repair services in Medford, OR? We provide professional in-home residential repairs…read morefor most major appliances including refrigerators, dishwashers, ovens, ranges, washers, and dryers. With every repair, you'll receive our 1-year parts & labor warranty, and 110% money-back guarantee.

I've used this supplier for 25 years. Everything from drip pans for my stove to heating element for…read moremy dryer. Very knowledgeable personnel and extremely helpful when not familiar with a part. I definitely recommend them!

Heard about this spot from an electrician friend. Long story short- I'm glad I checked them out…read more.. it's a hidden gem thatll save The do it yourself we a ton of money! I gave them a call and they had my part in stock and cheaper than online sites. Customer service was friendly and laid back, definitely not politically correct... but sometimes that's refreshing. A throwback to how things use to be everywhere before so many got bent outta shape over nothing... I digress. The counter folks were helpful and informative, didn't upsell me on garbage, and made sure I had everything I needed to make the repair. We talked about what could be the cause of failure for the part I was replacing. That helped me realize maybe I should change another integral part out as well, which they had readily available at a great price too. It definitely wasn't an upsell as I was trying to determine the initial cause of the failure. Their explanation made me realize that I'd rather not chance another failure if avoidable. Overall, a dying breed of a business selling replacement parts needed to repair all those appliances with planned obsolescence. Why spend hundred$$$ on replacing the whole appliance when you can spent $10-20 and a 1/2 hour of the day and be up and running?!?

I highly recommend Ricky at AJ's appliance because of his expertise, great personality, and he is…read moretrustworthy. I have know Ricky for 3 years. He is always able to get to the root of the problem and offer affordable suggestions for the repair involved. He deserves our community's support for his business. -Susan in Eagle Point

Had these guys come out to repair my LG fridge (which come to find out is one of the worst brands…read morethat out there, not to include tough to diagnose) and they knocked it put in about an hour. Found the problem in about 10 min, ran back to they're warehouse to grab the part, and were back in about 10-15. Plugged it in and it emidiatly started blowing cold in the fridge and freezing the freezer. I spoke to their repair shops (not going to name names) and they all told me "absolutely not will I work on an LG". Personal, corjul, and super nice guys. I'd call them again if I ever have any other problems. Always good and smart to hire local companies. These guys are that example of why

Sturgeon Family Appliance is everything you hope a local, family-owned business will be. They're…read moreknowledgeable, fair, friendly, and genuinely so helpful. Every interaction feels personal, like you're talking to people who actually care about solving your problem rather than just making a sale. I brought in a piece from my washer that couldn't be fixed, and we couldn't find a replacement part anywhere. Instead of brushing me off or trying to upsell me, their team went above and beyond. They took the time to look it over, explain what was going on (a rat was eating my washer!!!!!!), and even suggested a few ways I might be able to fix it myself. And the best part, their advice worked. It's rare to find a business that's this honest and this committed to helping people. Ten out of ten would recommend them to anyone in the Rogue Valley looking for appliance help or expertise.

I had an appointment with them today. I waited for them to call or show up and even text them…read moremultiple times to confirm they were coming. They replied that they were (photos will be posted) but never responded again. I have to start my search to find a repair person again and wait for them to obtain the part and make it out. This will cost me time as well as money at the laundromat. A call or text to reschedule would have been appreciated.

Not sure why their rating is so low - 2 guys from Kelly's came out to haul away our old dishwasher…read moreand range, as well as deliver and install our replacements. Ordered online, was contacted less than an hour after ordering to make sure they had our correct contact info. Everything was delivered and installed/hauled away in less than 2 weeks! The installation went smoothly, the techs were personable and unbothered by my noisy dogs and small entryway - they had everything complete, level, and operational within an hour of getting the old units out. Cannot recommend Kelly's more after reading about all of the horror delivery stories from Lowe's for the same products!

I purchased a Bosch 800 Dishwasher from Kelly's Appliance in the Medford Oregon area. The salesman…read moreat Kelly's was very knowledgeable and helpful in helping us research and get the Best Quality machine for our home. They matched everyone else's deals and price. They worked with a man named Kianu the owner from "Rogue Appliance Installation" who was able to deliver, install and haul our old machine off for recycling, In just a few days. The installation was done quickly and very thoroughly. My experience was flawless and quite enjoyable. We love the new Bosch Dish machine. I would highly recommend both Kelly's Appliance and Rogue Appliance Installation.

Bumble & Wren is a charming gift & garden shop located in the most lovely renovated part of…read moredowntown Medford. The store owner & her store dog are warm & welcoming. Tall ceilings, brick walls, natural light create the ambiance for her wonderful array of indoor & outdoor gifts. She offers a wonderful assortment of books, cards, and various gifts for indoor & outdoor gardeners, children, young and older adults. WARNING: It will be challenging to choose between so many darling options. The owner previously had the store in Jacksonville, Oregon. That store was great; this one is even better!

Fred, of Affordable Appliance, is a great and fantastic repair man…read more He is knowledgeable, very friendly and dependable and by all means affordable!!! I was very lucky to find him on Yelp. I highly recommend him to anybody that needs an appliance repaired.

Was staying with my cousin when her fridge went out she of course has one of those new computerized…read more fridges so she called one place and they told her it would be $3000 to fix her expensive fridge. She then called Affordable Appliance and the technician Fred was great! He not only fixed the fridge but it only cost a little over $400. Honesty is a rare quality to find and Fred was quick and lucky for us he had the part on hand and we didnt have to wait nor did my cousin have to basically junk her expensive fridge to buy a new one. I recommend Affordable appliance and just wish he lived here in southern california.

Our Kenmore washer wasn't working and showed a problem code on the display. Using the manual I…read moretried the recommended maintenance to no avail. Called Mike and explained the problem. He not only knew what was wrong but showed up with the part the washer needed in hand. You don't get that kind of service technician unless they have experience! Mike showed up earlier than promised and even let me watch as he replaced the part and didn't even charge extra, LOL. Washer is back up and running! Call Mike, you won't be disappointed.

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

I am more than satisfied with the excellent service provided by this family business. My almost new…read morerefrig/freezer stopped cooling and I needed help NOW. Greg arrived within 3 hours of my request, unlike Sear's estimated 2 1/2 weeks or a no-response from another local business. He found the problem in 10 minutes, charged me the simple minimum and my problem was resolved. Kudos to this new small business.

5 stars!!! Outstanding, professional, prompt, courteous and more than fair price. I was immediately…read morecontacted by Greg, who came out the next day, which was a Saturday. . He was easy-going and very efficient, cleaned out the dishwasher parts and he even gave my a spare dishwasher rack since some of the pegs on mine had broken off. Thank you, Greg!