My grandmothers oxygen tank is either empty or off on a regular basis. When you complain they tell…read moreyou to take her else where. Very negligent.

My father had a major stroke several months ago and he was initially placed in a different acute…read morecare facility in the valley, which was absolutely awful. He was neglected and left alone in his room crying out in pain and no one bothered to check on him. It was truly horrifying and unbelievable. Our family was so grateful to find West Valley Subacute Care. The entire rehab staff has gone above and beyond to help my father regain the skills necessary for him to safely return home. They have been kind, caring and patient throughout his stay and we have observed extraordinary progress over the last few months. Everyone from the front office admin staff to the nursing staff to the social workers care genuinely about their patients. Extra special thanks to Christopher M, Shakeh, Brenda, Gigi, Princess, Olga and Patricia for their excellent care. I HIGHLY recommend this facility.

My brother has been here for two weeks, post a major heart attack, and seizure, which almost took…read morehis life. He has recovered so well and has truly enjoyed all of the nurses he has had. He is a vegan and the food accommodations have been quite good. They make sure he takes all of his meds before leaving and they take time to talk to him (he is very friendly and chatty) The Only issue was the room phone not working) they addressed that within two days. The thing I would like to see is comfy patio chairs and make it more Inviting, as it is a nice area for those who are able to walk around. I will update this post with some of the names of the caregivers that have been so patient and kind. Also, PT and OT have been very good.

Grizelda Care coordinator. ( not sure of title exactly. Was outstanding in her help to ensure…read morethat my family member was transferred into the best care facility for rehab after Woodland above and beyond introduced us to Doris@care craft .us. Who after Woodland care was amazing making sure that we found the right care facility for extended rehab just amazing these two women. I can't say enough about what they have done for our family.

My dad went to this facility after his hospital stay. At first I was apprehensive due to the…read morenegative Yelp reviews. I'm happy to say we had a very positive experience over the 20 days my dad was there. First off it's super clean, the staff is so friendly and helpful and they were very attentive to my dad. PT was wonderful! My dad has lower extremity Parkinson's which means he has struggles with balance and walking but Bobby and his team were so patient and compassionate with him. They really helped him achieve all his goals. All the departments were friendly and accommodating with any questions our family had. I highly recommend Northridge Care Center!!

First, the staff does the best they can with what they can do. Because they are so woefully…read moreunderstaffed, everyone is running around and things fall through the cracks. There is a pretty bad language barrier on the 3rd shift. I was in there for knee replacement surgery and a couple of the CNAs during the night shift didn't under the phrase ICE PACK. Communication is pretty bad with two of the nurse supervisors. I won't mention them by name, but I think it's time for them to find other work. One of them almost made me miss a very necessary surgery and didn't bother to let me know that they were having problems faxing information over to the surgery center. I was having problems with a very loud neighbor across the hall, and the weekend night nurse supervisor said that if I didn't like it that I could go elsewhere. Apparently, she got written up for that. We did not speak after that. On the whole, the staff tries to do the best they can under the understaffing circumstances. Some of the CNAs are golden. The nurses are unbelievably giving with the brief time they have to offer. The housekeepers do a terrific job. The kitchen staff was very helpful. The monthly "candlelight dinners" were pretty cringe and while they're trying to do something special, I found myself wanting to leave every ten minutes. I think they went with the most mobile people. Pro tip: lose the Karaoke. Sweet gal who tries her best, but no. Just. No. I shared the bathroom with the patients next door. Both staff and the patients next door walked in on me doing my business more times that I care to remember. If you're going to see the show, buy a damn ticket! LOL. Or... learn to KNOCK. It's not that hard to raise your fist to the door. Unless you're missing a hand or something, then kicking is entirely appropriate. The Physical Therapy team was terrific. They went above and beyond. They recently had their yearly inspection from the City of LA. They ranked a 3. According to the people I spoke to who were in charge of the inspection, Northridge is one of the better Nursing Homes in the area, and that scares me. I did my best to treat everyone there with kindness and respect. I saw Alzheimer's up close with some of the patients. A stroke patient screamed like a siren. The patient across the hall from me is verbally abusive to the staff and they have to just shut up and take it. During the final days of my stay there I was this close to letting the bully have it. Now that I have had a chance to decompress, They did the best they could do with the resources they were given. I would not go there, however, if you have been injured or are recovering from surgery. I had knee replacement surgery and there was no structured plan in place to help me to get from point A to point B except to go to Physical Therapy. So I was on my own.

First & foremost I will like to say that this Los Angeles Jewish Health service is not only for…read moreJewish people. It is for anyone and everyone who needs special care in whatever their condition is. I have been here multiple times back in 2019-2021 when my late mother in law was at this facility. I would go there around 5pm when it was their dinner time. Feed her, try to talk to her and spend one on one time with her.She had Alzheimer's disease. I believe they have 4 different buildings and plenty of parking spaces along with clean restrooms. This facility was established back in 1912 and still serves their patients, families of the patients with pride, dignity, and kindness. They have over 6,000 seniors every year entering this facility. They even have a nice garden. They provide care for home, in their community and on premises/campuses. Nurses and other staff members are very sweet, kind, caring, professional and HELPFUL!! They don't just treat you as a number; but as a human. Recently few days ago I willingly wanted to go see one of my friend's mom who is in this care center. She has dementia. I told her that I would be going there and she met me there. Place is spotless clean, they come and change the bed sheets pretty frequently, take you for a walk, help you to take your medications, and do their best for everyone to feel welcomed, safe and a good place to be at! If you have a loved one and needs a good home, don't hesitate to bring them to this facility.10/10. Thank you all for all that you do for everyone. They accept insurance, and other types of medical payments..

I would like to add that this place was cleaned regularly. The gentleman who was, as far as I…read morecould tell, in charge of the building I was in, kept the place spotless. After residents left the facility he was like a whirlwind of cleaning like I have never seen before.

The problem is that they require 2 people in every room, a single room is very pricy.read more

I had a knee replacement surgery, and I was referred to the JHA Health, which is the jewish home…read morefor the aging, for rehabilitation, never ever did I visual a place that would take care of me, from the minute I woke up, till I slept at night, the medical staff from the nurses to the physical therapy where way and beyond, i don't know what I would have done without them. The JHA accepts 65 years and older, I stayed at the Rehabilitation center for 10 days, not one time did any staff member when called ignored your call, if they heard the walker at 2am they would come to double check, fix your sheets without even a doubt, and make sure you in bed comfortable, if you need rehabilitation center,don't look further, this place is the happiest, kindness, loving, caring, that anyone can find, good luck

Above and Beyond: A 10-Star Review for a Life-Changing Facility…read more If it were possible to rate this place higher than five stars, I wouldn't hesitate for a second! The level of care and compassion my Uncle Macho received here was absolutely extraordinary. From the moment he was admitted, it felt like a team of angels--dressed in scrubs--took over with hearts full of love and hands skilled in healing. The nurses and staff treated him not just with kindness, but with a level of dignity and devotion that deeply moved our entire family. Despite his complicated health challenges, every team member approached him care with such grace, empathy, and professionalism that it left us in awe. They didn't just meet his needs--they anticipated them, embraced them, and handled them with such gentle care it felt magical. What touched me most was how they nurtured his spirit as much as his body. They spoke to him with genuine affection, offered comfort in every gesture, and celebrated even the smallest milestones with joy. Their passion for what they do shines through every moment. This facility is far more than just a place for treatment--it's a true sanctuary. A nurturing space where healing happens not just through medicine, but through warmth, kindness, and unwavering dedication. To the remarkable staff and nurses--specially to Ms Narine and her husband Mr George. thank you for restoring not just my Uncle's health, but our faith, our joy, and our peace of mind. You gave us back the man we love, and for that, we will always be grateful. If you want care that goes beyond expectations, this is the place you've been looking for.

The care quality is amazing! Workers are very professional and caring. When I walked in the place…read moreit was very clean and got greeted by the CNA Maria AND LVN Roxy. Both were very nice and provided the right information I needed

I'm so grateful for the care and all the services that this facility has been providing for my mom…read more, from the girl that sets her transportation appointments sweet and kind Angie who always answers the phone with such grace and kindness, and has helped so much , to the social worker lovely Sheryl who never stops caring to help in anyway possible what a wonderful person , I am grateful for Zoila who from first day ensured me with respect and love that my mom is in good hands and she is extremely supportive, positive and exceptionally kind ,to the wonderful and patient niki who baths her with love and her heart , to the amazing Allen that was always there from the start making us always feel at ease and always so kind and positive doing everything he could to ensure we get taken care of, to the wonderful night shift CNA that takes care of entire patients with so much love and goes above and beyond always running to my moms aid without a frown, fred at the leisure room who made her smile brightened her day with teaching her card games with so much joy and excitement and patty has been my moms favorite, she's so sweet and extremely loving always takes care of her with a smile and attentive to her needs I'm grateful for all of them and last but not least mr x the fantastic man that leads the team with his best care and professionalism and captured my moms heart Thank you again! We will miss you lake balboa care center

Lake Balboa Care Center was the best-case scenario during a stressful time for our family. My mom…read morespent two weeks here recovering, and a family friend thankfully recommended this facility to us. After looking at other options, Lake Balboa was clearly a step above, and they truly live up to the 5-star ratings they proudly display throughout the hallways. From the admissions team to the social workers, nurses, physical therapists, janitorial staff, and everyone in between, the entire team was professional, kind, and consistent. As a family member, you're not just "along for the ride" here. They keep you in mind too. You're greeted with smiles, updates, and they do an amazing job of quickly putting a name to a face. From intake to discharge, everything was handled smoothly, and even after my mom checked out, they were still helpful with the follow-up questions I had. The only downside: the food isn't great. To be fair, this isn't a restaurant, so it's not a dealbreaker, but it's worth mentioning. The easy workaround is that there are plenty of food options nearby, the location is very central in the Valley and easy to get to, and food delivery was what we leaned on. The facility also offered to store food in a fridge, which we did, and that made things much easier. If you or a loved one are looking for a care facility, I highly recommend Lake Balboa Care Center. Thank you again to the entire team for taking care of my mom and treating our family with real care and respect. - The Goldie Family

What an amazing place this is,,and wonderful amazing staff. I love everyone here,they care very…read moremuch. There are 2 staff members that are very cool l, funny, are very caring. The first staff member is Amad, he's so down to earth, smart, and caring. He treated me with most up respect while I was there,he showed me what a real man actually is, and his personality is top notch,. This is a person that I would want to hang with any time. Thank you Amad for being there brother. The second staff I know that is very awesome at everything he does and his name is Mark,he's very funny and always havel me laughing Mark has all the jokes in the world . I wouldn't trade the time in the world. Thank you noth

My aunt stayed here. I was happy with the care, nursing admissions, social services etc were all…read moregreat to her. If she was happy there, I'm happy. Thanks holiday manor!