Angel is fantastic! If I do have to wait, it's usually just a couple of minutes. She does a…read morewonderful job, I am always happy with my hair and color!

I am very disappointed in the service I received today at the JCPenny Salon in North Olmsted. I…read morehave never written a review, good or bad, so this says a lot. I booked an appointment for 345 and received a confirmation email booking my appointment. The day of my appointment at 120 I received a voice stating there was an error with my appointment time in the system and that they stylist was not available until 500. When I called back to speak what then I was advised she was running an 1.5 hours behind and that is why I needed to move to 500. I told them I was unable to make this time and asked if there was someone else there that could get me in sooner. They said yes, and booked me for 330. I arrive at 330, check in, and sat for 30 mins. The stylist then comes out and says she has another client and asked if I can wait an additional 30 mins. At this time I said I could not, as I already told them 500 was too late, 430 is not much better when my appointment was at 330. Instead of telling me this when I checked in, I sat and waited for 30 mins. I told them I could not wait, and left. I found the customer service to be rude when I checked in as well. When I gave my name, I was given a lost look and the response back was short and a little rude (for someone who works at the front desk and is the "face" of the salon when you walk in) I would not recommend this location to my family or friend. I was highly disappointed in the service I received

Debbie has been the keeper of my curls for going on 10 years. She is extremely knowledgeable about…read morehair especially curls. Debbie has taught me to embrace the beauty of my curls. I have gone from always trying to straighten my hair to finding better ways to embrace my curls!! I recommend LaCoife and Debbie to anyone that wants to learn how to care for and enjoy their curls

Debbie Hocevars move from Santos Salon to La Coiffe Salon…read morehas been a perfect fit for both of us. La Coiffe is clean, peaceful and safe. No one gives a Curly Girl cut like she does and my highlights are brilliant. On top of all that Debbie is super sweet...I always look forward to our appointments!

I love my hair ! Thank you so much!!!! Best braids ever , would definitely recommend this to anyoneread more

Sofia is nice! However this shop is very unorganized and not the tidiest. Arrived at appointment on…read moretime, waited 2 HOURS, meanwhile I was asked to go and purchase hair when owner initially told me that she had the hair in the shop for the style I wanted. The shop does not take credit cards or the cash app. I was not informed of this prior to my style, so I had to leave again and go to the bank to get money. Also, they ask you to pay prior to beginning your hair... ummm...never heard of this; pay for service before service is performed? I did asked questions before my appointment. Sofia started my hair, but had to leave so two other ladies completed; I did not like this, I booked the appointment with the person's work that I liked based on the photos on IG, not her associates. Also did not appreciate my head being pulled in two different directions. Was not happy with my style, braids went in three different directions because three different people worked on my hair... This shop is not for professionals, because they do not respect your time. The stylists speak in French, unfortunately they don't realize that there are some black professionals like myself that speak french and understood some of the very unprofessional remarks that were made.

I don't even know where to begin with my amazing experience! Best one stop beauty shop!…read moreMarie, miracle color worker. I had gone to another salon a few times for a root touch up, it took a few visits before I realized they were using a level 1 black on my level 4 brown hair, and it was starting to look like I was wearing a wig. With my wedding just a few weeks away I was convinced I was doomed. Nope. Not even close. Marie managed not only to lighten everything back up but did the most amazing highlighting/melting (I don't know the proper terms for it) and I had the most amazing hair in my life and no damage or fried pieces. (picture posted) Sara, makeup guru, she should be in Hollywood somewhere with her skills. I don't wear makeup on normal basis, I have had it done by many many different people and brands throughout my life. I have never had someone be able to do it in such a way that I still felt like myself but an absolutely flawless version that didn't smear, run, or wipe off on things or feel thick and heavy. It also lasted perfectly for more than 15 hours. My mother who hates makeup was so impressed and loved it so much she has had her makeup done twice now! (picture posted) I also tried her eyelash extensions which are absolutely fabulous. Taisha, she does it all as well, but she was key when I couldn't really decide on what I wanted to do with my hair for the wedding. With a couple questions and a few photos of completely different styles I liked, she managed to magically put together the perfect combination of everything I liked into one beautiful perfect hair style. (picture posted) Not only are the woman here super talented, their prices are very reasonable, and everyone is so friendly and accommodating! I'm definitely a customer for life, worth the drive and the money every time!

I used their makeup/hair services for my wedding day. Everyone is friendly at this salon. Sara…read more@makeupbysin did our makeup and Taisha/Jesus did our hair. They all did a great job. We got so many compliments on our makeup/hair. We were very pleased with the services. Would definitely recommend.

Kayla the student was Amazing!!!! Alina Jenkins her instructor was a great teaching instructor. No…read morestress or tension but honest education. Kayla listen to my needs. She kept conversations normal like outside salons. She did an incredible job on my hair with high and low lights. I will be back.

Brown-Aveda is a teaching school that provides excellent beauty services. The instructors provide…read moreguidance to the students during the entire services, supervise well, and provide great interaction. Keep in mind, additional time is needed, but the pricing is very good. I have had several different students over time, yet the quality of service is there.

Always leave happy with my results Also love that the…read moreowner, Maxine, and all the women that work there empower each other Always teaching each other- especially the new employees- just so great to see women looking out for each other and doing great things Love this salon! Call now and get an appointment

Unfortunately, I've thought a lot about this and decided, to be fair, I needed to post an update…read more I've been here twice, hence the two part review. The first time, I felt like I had the best hair cut I've ever had, but the second time, yikes. First off, I had to wait over an hour after my scheduled time because they were so far behind. No heads up or apologies. Nothing. So it seems like that was maybe normal here? Then, my stylist was trying to take care of two clients at the same time! I think that is why my hair was so messed up. I've never seen such a strange hair cut before... Honestly, I have no idea what she did to my hair ..... months later and I'm still so upset about it ...

Eliana at the downtown The Studio and I consulted on how best to cut shortish, curly and wavy white…read morehair for a senior lady, about an inch. We agreed the best way: dry cut as my hair was still clean from a recent shampoo. Well, every day for the past week, my partner has extolled "your hair looks so good, Catherine!" The man is a professional photographer and knows when" looking good" really IS! The Studio is my go-to for hair tidying of my rambunctious locks and Five Stars, always!

I really wanted to love this place. Unfortunately, my experience was incredibly disappointing…read more I came in with reference photos asking for soft bangs and a trim with some shaping. I left with what can only be described as a mullet, strands that were far too long and awkward to wear down, with no shape, no balance, and no styling. It was uneven in the back (the hairstylist, Emily, didn't even cut all the strands - she just snipped once at like two pieces?? It was so weird), My hair was so botched that my sister said it looked worse than when I tried to cut my own bangs in second grade. I told the stylist I was unhappy before I left the salon (I was in tears. I got into my car and literally cried), but she shrugged and vaguely offered to "fix it" within a week. I sat in the chair and said several times, hey this is not what I was looking for. I had reference photos that were as close to my hair type as possible. She kept kind of shrugging and ignoring me. As a small business owner and mom of two, I didn't have time to come back as it was also the week of the 4th of July. I've spent every single day since wearing a hat or a headband. The cost was over $100 to get my hair butchered, and I felt obligated to tip, despite feeling uncomfortable and dissatisfied. In retrospect, obviously I should not have. I followed up right away via email, sent photos, and tried to communicate. The salon owner, Rachelle, responded a couple of times, I responded back with times that worked for me to come in for her to fix it, and then she just stopped responding completely. Mistakes happen, but how a business handles them matters. The lack of urgency, accountability, or a clear solution made a frustrating experience worse. I'm still out the money and now have to pay another salon to fix it. The attached picture is from immediately after my appointment. As you can see, nothing was styled and my hair is exponentially worse than when I stepped into The Studio. Who would walk into a salon and ask for the awkward growing-out-bangs stage for a haircut??? Horrible.

I've been going to J Romer for many years, needless to say I'm a committed client! Wendy is the…read morebest! She's an absolute stickler for detail, takes her time and won't let you leave if a hair is less than perfect! I appreciate that she is attentive and listens when you want to try something new, she always has a recommendation that suits your personality and needs. I trust her implicitly and she's never let me down. The salon itself is warm and welcoming. You truly have a sense that these folks are a work family. Prepare to engage in lively conversation and laugh til your sides hurt. You get more than a cut and blow dry - you get a lot of laughs too! If you need an update, schedule a consult and let J Romer transform you. You won't regret it!

The only hair salon I trust through the years! I love Michelle, and honestly the whole crew are…read moreamazing. You can tell they are a tight knit group. I highly recommend to anyone looking for an Aveda salon that wants to support a neighborhood gem at the same time. I'll add pictures next time Michelle cuts my hair!