If I could give Mark 6 stars, I would! He absolutely blew me away with how fast and efficiently he…read morefound a perfectly fitted tenant for my property. From the very beginning, Mark was on top of every detail -- clear communication, letting me know exactly when to expect updates, and always delivering faster than promised. What really impressed me was his balance of speed and professionalism. He didn't just fill the vacancy quickly--he found the right tenant and handled the whole process so smoothly that I felt completely at ease. He kept me in the loop at every step, so I always knew what was happening and when. I've already told my friends about Mark, because if you want someone who will treat your property like it's their own and get results that exceed your expectations, he's the one to call. I highly recommend him!

Update 9/10/21: we've been using Mark for the past 4.5 and he continues to be amazing. He's honest,…read morestraight forward, consistent and has great communication. He has always found great tenants, and is transparent with everything. Mark is an amazing property manager. On top of being very responsive, and easy to talk to--he's on top of his game with knowledge about the rental market. He'll also do his research and send you comps right away. His fees are reasonable as well. Will definitely use him for future property management.

I rent the apartment where I live apartment from Bernstein Realty and actually am a property manger…read morein the Bay Area, and as someone who does this job I can vouch that BR is awesome. I've been renting from them for nearly two years now and have had nothing but positive experiences. They are fast with maintenance, often coming the day after a request is made. Example- last night our hot water heater went out... today I arrive home to find a new water heater... for a property manager that does this kind of thing every week, it's like Christmas :) Mid-way through our tenancy at our building, the best unit in the place opened up and I asked if I could move to it. They said yes immediately and made it SO easy, and I know that my request created a lot of extra work for them. Upon move out, I had my old unit professionally cleaned, filled my nail holes myself, and my entire deposit was refunded and switched over to the new apartment. BR is responsive, understanding, and a pleasure to rent from.

*DO NOT RENT FROM R&D -- THEY'RE RUNNING A SECURITY DEPOSIT SCAM*…read more This company demands a large security deposit upfront, and now I understand why, in that they have no intention of giving most of it back. When I moved out, I received an itemized list of "damages" and "cleaning fees" that was pure fiction, full of charges for normal wear and tear, and which were wildly inflated prices for basic services and fees for issues that existed before I moved in. They invent problems and assign absurd price tags until the total conveniently swallows most of your deposit. What makes it a true scam is that they know you're leaving. Most tenants are moving to another city and are too far away and too worn out to fight back, and the company counts on exactly that. If you do try to dispute the charges, SF's rent board offers little real help -- and the company knows it and exploits it. Stay far away!! Whatever "deal" you think you're getting on the rent will be wiped out, and then some, when they help themselves to your large security deposit on the way out. This isn't a one-off bad experience but a pattern, and I'm posting this so the next person doesn't get caught the way I did.

As a former tenant, I would highly recommend you entrusting your real estate needs to Brick and…read moreMortar. Highly efficient, any and all issues were taken care of immediately. The staff was super friendly and helpful. If I were to come back to the city, I would only use Hilarie and her team, you will be impressed, I was!

Hello I'm a tenant whose apartment is managed by Brick and…read moreMortar. They are NONRESPONSIVE for most maintenance requests. The request gets completed without any notice, without follow up, and only after repeated nagging. I was without a working oven over a week, a neighbor had a faucet run for 10 days before anyone showed up. They routinely mix up contacts and contact the wrong unit. Their technicians have been great WHEN THEY SHOW UP

Working with Alexandra was an excellent experience from start to finish. She was incredibly…read moreknowledgeable about the entire rental process and truly understood all the details involved. Her expertise made a big difference in ensuring everything was handled correctly and efficiently. What stood out most was how smooth and stress-free she made the whole process feel. She was organized, proactive, and always one step ahead, making sure everything was in place and nothing was overlooked. Communication was clear and timely, which gave me a lot of confidence throughout. I'm very grateful for her support and professionalism, and I would highly recommend her to anyone looking for a reliable and skilled realtor.

Alexandra Moari is exceptional. I live on the East Coast and needed someone I could trust…read morecompletely to manage my California home, and from the very first phone call, I knew I had found the right person. Even though I called at a terribly early hour by mistake, she answered with professionalism, energy, honesty, and total clarity. She handled everything with remarkable care and efficiency: preparing the property, coordinating details, marketing the home, communicating with prospective tenants, and carefully vetting applicants until she found the perfect tenant for me. Throughout the entire process, she was responsive, thoughtful, knowledgeable, and incredibly organized. Every question I had was answered quickly and intelligently, and every step was handled with real attention and care. What also impressed me was that Alexandra does not work alone. She has built a strong team around her, and that makes a real difference. Joseph and Mariana were part of that larger sense of professionalism and support, and it was clear to me that Alexandra has surrounded herself with capable people who help things run smoothly. She also has reliable handymen and other professionals at the ready, people who can step in quickly, fix problems, prepare the home, and make things happen without delay. That kind of network is invaluable, especially when you are managing a property from across the country. What truly sets Alexandra apart is her integrity. She is honest, hardworking, deeply committed, and truly represents her clients well. As an out-of-state owner, that gave me enormous peace of mind. I feel incredibly fortunate to have found her. She is now my property manager, and I would not trust my home to anyone else. Highly, highly recommended.

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

Jennifer Hamamura was super responsive, friendly and on top of everything making the process a…read morestreamlined pleasure. Finding something in a time crunch - during the holidays - I thought would be impossible but Jennifer made it possible. Would definitely recommend again for anyone looking in the city!

I wish I could have as many positive reviews as everybody else... But I've never been able to…read moreactually get in touch with anybody at this company. Feeling ignored, disappointed, and like I'll never be able to rent from these folks ...

Good experience having them as my apartment's property management company. Very prompt and…read morereliable.

Halfway through my Lower Pac Heights lease, Vesta became the property management company for the…read morebuilding/unit that I was staying in. During the ~6 months of their management, they were responsive to emails and addressed any concerns we had about the property. Payments and maintenance requests were conveniently made through the Appfolio portal. Upon moving out, inspection services were very reasonable, detailed, and timely. Appreciate Paul and the Vesta team for the helpful service offered to my roommates and me!

Terrible, Cindy was so rude and passive aggressive didn't even bother using their service. Go…read moresomewhere else! More like passive aggressive!

I have been a tenant with Progressive Property for the last two years. From the first tour and far…read morebeyond, it's been a wonderful experience. Often tenants feel like an afterthought once the lease is signed but not with Progressive. I always feel heard and valued. Their portal is easy to navigate for rent payment, lease signing, and maintenance requests. They always send the best vendors to make repairs. When direct communication is necessary, my property manager is readily available via email or phone. I've even communicated with the owner who clearly appreciates her tenants as much as her property owners as clients. My family is very happy to work with Progressive.

Steven was incredible to work with! He was responsive over text and email, and was candid and clear…read moreabout expectations. He made our application and move in process a breeze. 10/10 recommend!

We enjoyed living in a rental property with Luminor and had a great experience! Janis was our…read moredirect contact and we always received quick and efficient assistance any time we reached out. I also loved the easy and convenient app for rent payments. Would highly recommend this business!!

We had an exceptional experience with Steven Shutler in a crazy market. His communication was…read moreexcellent, he followed up quickly, and helped us navigate securing a lease in a short period of time. He also answered many questions we had about add-ons so that we made the right decisions. Would recommend him, based on our experience, without hesitation.

Steven Shutler is an exceptional agent. He helped us secure a two-bedroom apartment in our dream…read moreneighborhood of Pacific Heights in under a day! We identified a listing of interest, Steven arranged a tour within the hour, and our application was submitted, signed, and approved just two hours later. Steven is everything you want in an agent--professional, highly responsive, and transparent throughout the process. He even negotiated a 35-day lease start, giving us sufficient time to provide notice at our current residence and saving us a ton of money. You are an absolute gem, Steven. Thank you!