Dr. Brook's was amazing He helped me with my disability. Was so personable and caring. Had great attention to details. I felt very comfortable. I will recommend anyone to go see him. Great care!! Thank you so much Dr. Brooks! read more

This business is handling Covid-19 very poorly for new clients. I came to this establishment for the first time wanting to see the selection & brands, because online it says every store differs. I go in and I'm stopped at the door which I'm not surprised but I am not able to come in without a prescription. I mentioned I would like to look at the selection & brands before I set an appointment for a prescription. Well she repeats herself and says your not able to come in without a prescription. So I leave. If your in customer service, maybe write a list of the brands you have, I don't know do something don't just give me the cold shoulder. I don't recommend this establishment. My husband and I are business owners and yes this is troubling times for everyone but we would never treat anyone like how I was treated. I had a mask on and I was not sick. I am pregnant, and have been having migraines from my old glasses I've been wearing so I really wanted to find a place convenient to my house. (Convenience is everything while pregnant) After leaving this disappointing place I ended up going to Lens Crafters in the Citadel Mall! What a positive change of customer service!!! I do apologize for leaving a bad review but there were more people working who heard everything and just let it happen not giving me another option then to leave. read more

Everyone was super friendly! The exam was quick and Dr. Brilley was great at explaining everything he saw as he was doing the exam. Take my advice and ask for Amanda to help you! She's fantastic!! She was really respectful of my budget, and helped me pick a frame that would fit my face well. Picking out frames with her felt like shopping with a friend. read more

This new location is very nice and they have an amazing staff! I will continue coming to this new location.

I scheduled an appointment got a confirmation & 2 days before my appointment I get a reminder but with a completely different date & time! Their system has done this before but I still decided to give them another shot. My daughter went & they didn't call the insurance to confirm & input the wrong information so they tried to charge us! Go somewhere else save yourself the trouble & headache. read more

Avoid like the plague. Dr was good but when it came to buying frames and contacts, they outright lied to me, saying what I was getting was covered by my insurance when it was not. Yes, shame on me for trusting them and not checking myself. If you have to go here, get the Rx and buy the hardware somewhere else. If they tell you that's not allowed, they are lying. read more

This review comes late but....My husband and I were seen in November for a routine eye exam & glasses/contact lenses. The reception was friendly and we were seen relatively quickly. The down side is the examination. My husband was recommended specific contact lenses that he basically could not see with and then changed to another after consulting with the office. These also were problematic - not due to wearing comfort but he could not see well with them either! Hence the prescription error. As such, he continued to use his old contacts even though it wasn't 100% effective anymore but still much better. I also had issues with the efficiency of my new prescription. I didn't use my new reading glasses til about 3 months after I purchased them as my old pair were still good, quality wise (and quite frankly vision wise) even though the Rx was not the same with ABBA's examination of me. I immediately felt my vision was off but figured I just needed to adjust as it was a new/different Rx. Well after a month I stopped trying and reverted to my old prescription reading glasses. There's no doubt my old reading glasses no longer cut it but I see better with them than with the ones prescribed by ABBA. I presume another inaccurate Rx. One final note, this office finds it appropriate to tack on insurance automatically with the purchase of eyeglasses: Yes without your consent. So review your bill before you hand over your credit card. read more

They want nothing to do with you after your purchase. Can't get in just to adjust glasses. Staff was nasty.

I have used different places and always come back to Abba Eyecare. They are quality eye care. The staff is always really friendly. Amanda "AJ" an optician at Circle store is the very best! Very knowledgeable, professional, and so helpful . I would definitely recommend them. read more

I'll tell you what don't let these reviews stop you from finding HONEST AND RESPECTABLE business to spend your money on! AJ is top notch and if you're like me and mind the people more than the business itself this is your place. Again nothing but honorable honest and respectful service! Thank you thank you thank you! read more

I had a prescription and went to Abba to get new glasses. I got bifocals which I have had before. I was happy with the service and selection. I was satisfied with my selection except for the fact that the glasses scratched very easily. I only had them a few months when the first lens got scratched. I am 66 and very careful with my glasses. Fortunately my glasses were guaranteed for a year and after 8 months I was able to replace the frames and lenses for $40. I am happy with the guarantee and I hope that these new glasses don't scratch as easily. read more

Very good service from the time I entered. I brought in my prescription from my Ophthamologist, not ABBA. Melanie checked the status of my prescription to ensure I could be covered at ABBA, and then proceeded to help me with selecting corrective lens with various options and new lens features that i wasn't aware of. She provided me with estimated costs/feature tradeoffs, so that i could compare with two other Optical services. I ended going with ABBA, and now awaiting for my new glasses in 10 days. Costs were comparable with other places, but I liked ABBAs service, and if there is any issue with glasses they have capabilty to make adjustments at one of the other local ABBA facilities. read more

ABBA eyecare was a great place to get eye exam and order glasses until there was a problem. I ordered a frame that is really too heavy and pulls down. I have asked to replace frames and willing to pay difference but instead I get set up to see another tech and another tech. I took my prescription elsewhere and paid out of pocket. Would not recommend read more

Very poor service with a very poor attitude. I went to Abba eye care to get new contact lenses. I know I wrote that I was there for a contact lens exam. The Dr. didn't even do a contact lens exam. She just did an eye glasses exam. When one of the employees asked me about new frames etc. I told her I was there for contacts and not glasses. The Dr., without doing an exam, just wrote a contact lens prescription that was too weak. I didn't find that out until I went in for the fitting so she just increased the power by -.5. I was charged for a contact lens exam that they didn't actually do, and through all of this most the employees had terrible attitudes. I think the only reason that this place stays in business is because of the elderly who don't use the internet. read more

Beware. First of all Abba is very, very expensive ($600 for progressive lenses and frames, $100 for a five minute eye exam). And if the lenses they recommend don't work for you (eye strain, headaches, vision swims with any minor side to side motion, non-existent glare reduction, etc.), you are out of luck. No refunds, no remedy. You've just flushed a huge sum of money down the toilet. Not a chance I will ever darken the door of this place again. read more

I've used them for years and have been very satisfied. Dr. Plotkin was very thorough about listening to my condition and following up on possible related conditions. The opticians are friendly and helpful. The selection of frames is pretty good. read more

I disagree with Jim h. who wrote a negative review on these guys. Progressive lenses of comparable quality at Walmart will cost you five hundred bucks... And the quality is not even near as good. I made a mistake and got bifocals years back on glasses that had frames too small. They gave me new lenses for different frames at no additional cost. I also had an eye exam there. It was about twenty minutes and thorough. Not sure why Joe has a bone to pick with these guys but I have had nothing but positive experiences with Abba. read more

Be carefull there. They can be a price gauger. They have pushy sales people who push you to add featuresto your eye glass. I wound up paying almost close to a grand for a pair of glasses. read more

Worst experience I have had so far. I have been diagnosed with a rare eye disease by both Dr. Wright from the Wright Eye Center and Dr. Forstat with Corneal consultants of Colorado. I called Abba Eye care to see if they had a specialist for my particular disease and was lied to in order to be tricked into an appointment with them. Their incompetent doctor (who is not a specialist at all as it turns out) decided he knew better then both specialists I had already seen and that I did not have this eye disease and had me fit for regular contacts which will not bill through my insurance and never worked. After more then 5 calls to their off the store manager informed the doctor now suggests I see a corneal specialist (which I have already done twice and will be doing again on the 30th of this month) BASICALLY admitting he knew nothing about what was going on with my eyes and STILL decided to fit me with contacts that would never work. They have now sent me a bill threatening legal action if I do not pay. I will not pay this bill and am ready to go to court with the medical diagnosis of two doctors who actually specialize in my disease. In the mean time my sight has declined and I don't even have the pleasure of seeing my 3 year olds face clearly. Horrible experience, horrible management and horrible care mixed with a lack of basic human decency. I strongly caution anyone who needs anything more then a basic eye exam to go elsewhere. Note* I was actually seen at the Lake Plaza location but that was not an option here. read more

We have been going to Abba for the past 6 years. Great people! They actually take there time and help us with everything we need every time. This is our favorite location out of the 3 locations we use. read more

Not bad quality.. and they do pretend to be friendly. But when they tell you 2 weeks... be advised that apparently they really mean the minimum possible time... not the max. I'll be going back to my other provider. They were more expensive but when they told me 2 weeks that was the max and not the min. I can't abide incompetence. It is never acceptable. And even though they were competent in everything else... this one thing makes them unacceptable. In the world of 1 hour glass labs (which admittedly are lower quality) you can't tell people 2 weeks and then think it is acceptable if it takes longer. read more

at first I had reservations because of the location but I am really happy and pleased that I went there. Dr. Pierre gave me one of the best eye exams I have ever had. He took all the time I needed to explain the exam and what my problem was. The entire office staff was very friendly and professional. I will definitely go to Abba in the future. read more

I would have to agree with Jim ABBA is very expensive. The service is great, but their glass are over priced. I got progressive lens from another eyecare provider and their glasses only cost me about $150, but at ABBA it was above $600. And to top it off, if I move my head just slightly, my vision blurs. I'm sorry but while driving you have to be able to move your head, but since there is bluring I can't! My advice is---go somewhere else. read more

I've been a patient of Dr. Garwood for the past few years and couldn't be happier. Dr. Garwood is extremely thorough and clearly cares about her patients. During my first visit ~ 2012 she corrected an eyeglass prescription I had received from another optometrist (non Abba) the year prior. I couldn't believe how much better I could see with my new prescription. Needless to say, I was sold on her skill at that point and I will continue to be her patient as long as she's in town. Also, the staff is very professional as well. They too take their time to clearly describe all of the options. read more

After being voted Best in The Springs by the Independent I decided to give them a try -what a mistake! I first tried the south location, the wait was very long just wasn't enough doctors to handle the all customers. After that experience, I decided to give the Abba center off of N. Powers a try, it was smaller and I figured they wouldn't be as busy, I was right the wait there was OK. What got me though, was the customer service, they were so rude... And it happened on two separate occasions. The first time, I went in there for contacts, I was going on vacation and I needed to get a fresh pair. Being that I am a stay at home mom of 4 very well behaved kids, (I'm not just saying that) ages 10, 7, 3, 2 I had to bring them with me. My kids sat down, quietly, patiently waiting, the 2 younger ones I had in my double stroller just to keep them contained who BTW were also very well behaved. The doctor comes into my room and in a very condescending tone asks "do you always bring your kids to your doctors appointments". Then when I brought up some issues that I was having with my contacts -they were blurring/fogging up, he said that it was just me, and that it doesn't happen, as if I was lying. I was baffled I couldn't believe a doctor could be so rude, and not address my concerns. So I took my exam and left there with one pair of contacts. I technically had to go back to do a follow up 2 weeks later, but after that experience I avoided that place like the plague. Eventually my 1st pair got old and I had to go back to get more. I was going to go to a new optometrist all together, but I figured I had already paid for the exam, so I went back... My 2nd bad experience. I get there, (no kids) explain to the receptionist that I needed to do a follow up exam and order contacts, I'm wearing my glasses because by this time the 1st pair of contacts were no good (about 3 months later). She asks me if I had my contacts with me, and I didn't I had thrown them out. I didn't know I needed them to do the follow up, she explained that to me like I was an idiot. Then she asks me if I'm still using the contacts, in a condescending tone, as if I was so gross. I point out the obvious reason why I'm there; I'm not wearing contacts, I'm using my glasses, and I'm here because I need more contacts.Then she goes and loudly starts whispering to her coworker that I didn't bring my contacts for the follow up. I go back to the room and the doctor is super nice this time... Begins to try to flatter me by asking me if I had been there before because if so he would had remembered me... I guess I make a good impression without 4 children. Yeah please no flattery now, jerk! All in all this place are kid haters. Don't bring your kids there, families stay away, or if your a decent looking woman the receptionists will demean you and the doc will try to flirt with you. I'm a happily married woman, and don't need flattery from a cowboy jerk to make me a happy customer, I need respect and common courtesy! STAY AWAY! read more

Had a great experience here! Dr and staff was very friendly. Got a cute pair of glasses for a reasonable price and they came in in less time than estimated. I will continue to go to Abba with such awesome service. read more

I have gone to this location for years because of insurance.. Seven years at least. I had the same dr. until September 2012. New doctor gave me a double strength prescription. I did not find this out for over a month. I have worn glasses and contacts since I was in 3rd grade. 4-6 weeks later. I went back in, and discovered the dr. I had seen before was "no longer there". The dr. who reexamined me told me what had happened, and gave me a new prescription. I left the state for 6 mths. In KS and still having trouble. I could not function well, vertigo again. Saw a dr. there, far advanced digital equipment. I had never seen before. Nothing but the same old equipment at Abba, that I had been examined with since I was in 3rd grade -1960. The KS dr. told me that I did not even have the astigmatism in one of my eyes. I have been corrected for this condition for years. This appointment was just 5 months, January 2013, after I had been examined the second time at Abba. This has caused me extreme stress. I have always had glasses with no problems- you question yourself, not your doctor. I don't wish this experience on anyone. Question your doctor. Do not let this happen to you. If you can not see correctly do not stop until you can or know the reason why. read more

I have ordered glasses twice at this location, both times the service has been great. The staff are wonderful, the service is great and my glasses are perfect. I would highly recommend them. read more