If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

I go to Dr Garwood every year. Jesus is usually the one that helps me with my glasses and contacts…read more Everyone has always gone out of their way to be helpful. The two of them are amazing. I have some unique challenges because I got the short end of the gene pool stick when it comes to my eyes. Dr Garwood has come up with genius solutions for me. I love them. I would give them 10 stars if I could.

This is the second review I am making for this establishment. They consistently give new reason to…read morenot use them for contacts, frames and/or lenses. I do think the optometrists do a fine job, and I think the prescriptions they give are at least correct. Which is great considering what they want to charge people for contacts and frames/lenses. Unfortunately, that's where the positive review ends. The main reason I cannot recommend Abba is their inconsistent and unreasonable pricing for lenses. It feels very sketchy and unprofessional, especially for a medical establishment -- as if the prices are set arbitrarily by a broker rather than based on the actual product. I can get basic plastic lenses with anti-glare anywhere else for around $80 or less per pair. At Abba, I was quoted $240 for one pair of the exact same basic lenses. That is absurd. It genuinely feels like they absorb whatever funds they see available from insurance and inflate the pricing accordingly, instead of charging a fair, standard rate for the product. It comes across as highly unscrupulous. My insurance benefits aren't "free money" -- I pay for my coverage and expect it to be applied appropriately to my medical needs.

I had such a wonderful experience with Angelique at the front desk. Even though I'm no longer a…read morepatient there, she treated me with the same kindness and professionalism as if I were. From the moment I walked in, she warmly welcomed me, checked me in, tightened and adjusted both pairs of my glasses, cleaned them, printed all of the paperwork I needed, and even took the time to explain where I could go that accepts my insurance. She truly did all the legwork for me when she easily could have just pointed me in the right direction and sent me on my way. It's Monday, and we all know customer service can sometimes feel rushed at the beginning of the week, but Angelic never made me feel like an inconvenience. She went far above and beyond what anyone would reasonably expect, and her genuine willingness to help made a stressful situation so much easier. Angelic, thank you for your incredible attitude and compassion. The world truly needs more people like you. You're a wonderful example of what exceptional customer service looks like, and I hope your kindness is recognized because you absolutely deserve it.

Sooo, here's the update to my earlier post. I called and…read moreasked if they could expedite my order. Manager says he'll check. I waited for a call back from the "manager" and nothing! I called on Friday and he proceeds to tell me my glasses will be in Monday or Tuesday. I asked for a refund and the "manager" says that will be hard! Are you kidding me! He's a manager! I left the store after I said yes I want my money back! Keith, the tech, calls. He was amazing! He started the paperwork and said it would be ready for me to sign Saturday. I stopped in, paperwork was ready but Emmanuel had to ask Keith for help! I then went to Costco and had glasses ordered in under 30 minutes and they were $200 less than America's Best. Great customer service!

I am beyond happy with Archdale Eye Care! They offer all of the newest technology to meet my…read morefamily's various needs while continuously offering the highest standard of customer service that can't be matched online. Their team is knowledgeable, friendly, and always quick to help. Tiara, the Manager, is amazing! She is always willing to listen and does her best to make sure our questions are answered and any issues are resolved. That level of customer service is unheard of, and I am so happy we found them! I would recommend them to anyone!

Archdale Eye care review, I am a 100% P&T veteran who had a follow up appt. on June 3 got text to…read morefill out my new patient paperwork for June appt. I went into clinic in April to cancel this appt. as I would not be in Colorado.Thought that this is all I had to do. This appt was not canceled? Text sent at 1500 Friday, May 29, called to confirm appt. no record of myself in person in April to cancel. It is my belief that this appt. was not canceled so it might be reported as a NO-Show in community care and as a veteran a No-show appt. May cause great harm to care outside of a VA clinic.

22 Jun 26 visited this store and picked out a frame for my new prescription I got after having my…read moreeyes checked. They have such a large selection of frames that I took my time picking a frame that I really liked. Got excellent service at this eye frame place.

great service. They went the extra mile or two or three. Replaced a broken frame for me even…read morethough it was just out of warranty. Thank you.

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

BEWARE!!!!! Worst…read morepolicies, worst customer service, lazy staff, horrible selection , anything but helpful, rude. Need I say more? Encourage you to go elsewhere!!

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Overall they are great. Getting my sunglasses has taken over 2 months now, though. My first…read moreappointment with them was last year. This year I went back to them for my annual check. Doctor and tech were great. Picked out some glasses that were paid for by my insurance. I looked into what it would cost for new sunglasses but it was too much (out of pocket for me) so I elected to get new lenses for the sunglasses that I got from them last year. 2 weeks later I got a call that both the new glasses and the sunglasses lenses were ready. Went in and the glasses were great but the sunglass lenses were definitely not the right size for my frames (even though they had the info for the correct frames). 3 weeks later the new lenses finally arrive. They left a voicemail that told me this and that I should make an appointment but that I could also wait for the lenses to be ready. I was not told that I could only get these lenses put into my frames Tues - Thurs (the person that can cut the lenses to size is only there on these days) so, since I was off on Friday, I went in. I was then told that that was why they said I needed an appointment (but skipped over the part where they also said I could wait). So, I made an appointment for the following Tuesday. On Tuesday I went in for my appointment, gave them the frames and told them I would wait (they told me 30 to 45 minutes). 45 minutes later they brought out my sunglasses with the new lenses. I was then told that the lenses have some scratches around the edges and they were going to order new lenses again so I can have "perfect" lenses. They will call and then I will have to go through this process all over again. If the timeframe is the same as it was for the lenses I currently have, it will be at least 3 weeks before I get the final (hopefully) lenses. If that is the case, it will have taken 2.5 months just to get lenses. Each time I went in to get my lenses, I was given a token apology that never seemed sincere. In fact, one of them apologized in a way that made it sound like they were apologizing for me making a mistake (for not making an appointment as they suggested even though I was given the option to wait and never told why I needed an appointment). I know mistakes happen but they aren't even trying to make it up to me in anyway (like offering any sort of refund since they made the mistake a couple of times now). I am definitely frustrated and will consider changing providers next year.

Please see my Yelp review posted again here but make your own decision:…read more "Not sure what is going on over there but Alpine has changed from when I went there February '21. Different faces mostly but attitude was obvious. Staff too young and badly in need of social skills. The ophthalmologist iced the cake as to rudeness. Rude, distant, and downright insulting -- said "go see Dr. Haas or doctor somebody else` if I needed "hand holding" Told me he was 'done" when I asked about scheduling a 3 month checkup since I have cataracts forming. Told me "what for ?'. When I tried to explain I wanted to ride herd on the problem to monitor the situation and decide how soon I might need surgery he said "it's up to you if you want to walk around in a fog forever." -- he told me "I don't do anything when there are cataracts" as if I had no right to set out my own health progress. Told me he was not liable if I fell (I am disabled but trying) once I stepped outside . Then he said "be careful until you're out of the parking lot -- I am liable if you fall until then." I left angry and insulted. My wife will not use them now. People better remember that patients are not a nuisance or an interruption -- Patients ARE THE REASON THEY HAVE JOBS. I don't care if you like my jokes and casual demeanor, and I do not care if you are having a bad day because I am not and I will never have a healthy, pain free day ever so put a smile on and be happy to see me or go flip burgers. They can have a good day -- ill patients cannot. If all of that means "hand holding" then so be it in his world but it is called being professional and compassionate in the rest of the world. Stray pets receive gentler and concerned care." Read less

The front office staff are nice and getting an appointment was easy but Dr Arbaugh is not friendly…read more He always seemed annoyed and in a rush. When my contact lens prescription went from toric to sphere he commented how it was good for me but bad for him because my contacts would be cheaper. I found that to be an odd statement.