Abbey Flooring helped to provide us everything we needed to replace the carpet in three of our rooms. We worked with Spike and Sam (Sam did the install) and they were honest, fair, quick to reply, and very hardworking. Spike actually caught that the flooring our builders had given us could not have been what we had because of the locking mechanism we from an email we were provided. He was so knowledgeable and worked with outside resources to make sure we had the correct flooring ordered and installed. I was really hoping to have one guest bedroom done before thanksgiving as we were having guest stay with us and they made an extra effort to get that done! As customers, we felt valued and taken care of throughout the entire process, which was very fast and communicative. I recommend Abbey Flooring to everyone I can! read more

We changed our 1st floor and fireplace. floor fireplace baseboard. We went to both box stores, liquidators for estimates. We ended up with this company because of the below reason. During planning, we were allowed to borrow 2'x3' size samples to put in the space. While we are at it, Spike came back with other fireplace tiles he thought might be helpful without even us asking about it! So great. We were able to see the how the material grain, board width works in proportion to the space, and how it reacts to the sunlight inside the space which makes a huge difference. No middleman, Spike although he doesn't do the installation he oversee the work to make sure things work out just the way you had communicated. Pretty straight forward. They know the right person do the job. If they mess up, he probably knows who to fix it. Clear but minimal communication. There was a time when I wanted to add something that was costly, they communicate to us clearly what can be done and what can't. Also there is no salesman feel to the showroom, everything is comfortable every time we walked in. We are glad we chose this company for below reason: During demo, we found under existing vapor barrier, there were moisture condensation; after a 5 minute talk on the phone with the installer and confirming the change of price, Spike shows up with a sealant. For the installers he is the best we have worked with in this house renovation experience, he is professional fast and courteous, and most important does beautiful work. They installed in a day, came back the next Monday to put the baseboard, and finish the floor they protected the floor when they have to finish the fireplace. The process is clean and organized. I can imagine them doing it in already moved it home without stressing over the family out. Overall they did it with minimal communication, showed on time if not earlier and good quality workmanship. We spent some money but we were so happy. Worth it. Minus half star? The estimating process for flooring is such mysterious process. Hence. read more

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I am giving 5 stars for laminate and 4 stars for tile. We needed new flooring throughout the house except for the kitchen. After shopping around for estimate (Home Depot, Lumber Liquidators & Abbey Flooring), we decided to go with Abbey Flooring (although Abbey was the most expensive quote we got). My husband was really impressed with their customer service and showroom. We were really excited to finally have new flooring; we chose tile and laminate. The laminate flooring looks really amazing. The installers really took their time to make everything look seamless. I'm really impressed how they did our stairs. Home Depot was scrambling when they saw our stairs saying it was a difficult job and it will be hard to find installers for it in the area. Spike was really great trying to give a nice layout for installers on how to do our stairs. We didn't hear that "it's impossible or difficult" but Abbey just got the job done. I was upset at first when the tile job was finished because of the unevenness of some of the surface. Apparently that this is common with long plank tiles. Spike worked with us to make sure we are satisfied with our purchase. They did replace the tiles in the whole front room. The replacement looks really nice even without the caulking. Very satisfied with it. I would give them 5 stars if they have done the job right the first time. It became a hassle because of having to move the furniture back and forth. Also if we were given the heads up regarding possible unevenness with long planks, we could have just chosen a different material. Overall, had a great experience with Abbey. Will recommend them for laminate and tile. read more

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I had laminate installed a few years ago; beautifully done. Years later a piece of the trim popped off. I contacted Abby and got Spike (original quoter), he fixed my floor at no charge despite it being a few years since flooring was installed. He cleaned the area and made sure everything was sealed and readjusted. I would highly recommend Spike and Abby for all your flooring needs. Great and friendly service, the best you can ask for. read more

These guys are professional and very responsive for any maintenance requests after initial installation

I recently had my flooring upgraded from carpet to wood, and Abbey Flooring did an outstanding job. I highly recommend contracting with this company for your flooring needs; you won't regret it. read more

Abbey flooring is by far the the best flooring co. out there. It all starts with the array of product they can offer and the hands on approach to every detail, but what really puts them over the top is their Customer Service, Spike Gilley and his team are absolutely amazing to work with, they are so knowledgeable, honest and upfront. I highly recommend Abbey Flooring for all your Flooring and Kitchen needs. read more

After having no real good answers to my flooring challenges from several other local contractors, I reached out to Spike at Abbey Flooring for a long term solution to my poor condition floors. Spike responded right away and provided amazing customer service before we agreed to the flooring project, during and after the project was completed. Jesus did an amazing job on the new tile for my kitchen and Sam is a master at hardwood flooring. Everyone did great work and both Sam and Jesus worked hard nonstop to do a great job without any major delays. I really love how amazing my new kitchen tile and downstairs engineered hardwood floors turned out in my home! Spike was flexible on my picky decision to use a premium high end Canadian brand, Lauzon, that they do not normally stock and went above and beyond the call of duty to get me a great price and deal for the new Lauzon engineered hardwood. Definitely recommend and will use them again for my future flooring needs! read more

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I'm a bit late getting this review out but felt the folks at Abbey Flooring earned it. A little over a year after having our flooring installed, my wife and I found ourselves commenting on how much we really liked our flooring and how well it has held up. Back in late 2018 we found ourselves in need of replacing our flooring. After multiple calls, visits to different showrooms, stores, and outlets, and a couple of estimates we settled on Abbey Flooring. From the showroom to the final nail being placed, their customer service was top-notch. Our main point of contact at the store was Spike who was very knowledgeable, friendly, and patient (the rest of the group in the store was just as nice). As usual for us, it took quite some time to decide on the final product. We returned to the showroom multiple times to have questions answered and to pick up different samples to take home. Never were we made to feel like we were bothersome. Whenever we called Spike was quick to respond. This process to weeks but eventually we signed on the dotted line. However, as mentioned, the great customer service continued. We asked if we could have the work split up (we wanted to paint before the new floor went in). Spike's response, "absolutely". The installation crew (who was very respectful of our home and ourselves) came in removed the old flooring and leveled the slab. After the painting was done they were quickly back to finish the job. And, a job well done it was. One last point about what a great group this was to work with. I needed to do some work on one of the walls in the house and asked that the baseboard be left off. Once the work was done I was having trouble getting to the baseboard to fit properly. I called Spike up to see if they would be willing to help. Spike says, "of course". No sooner did I hang up with him that I was getting a call from Constantine (he is the lead/owner of the installation crew) asking how he could help. I told him what the issue was and he said he would be over asap. ASAP, I luckily find out, was his wedding day! No need for that I say, It's only baseboard. I cannot say enough good things about Abbey Flooring and their people. We will return to Abbey Flooring for any and all future flooring needs and would happily recommend them without reservations. read more

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Second time working with Abbey Flooring and it won't be the last. Two years ago we had new laminate flooring installed throughout our house. We utilized the 3 yrs same as cash financing and paid it off in 15 months. For our master bathroom shower and flooring renovation we are doing the same. From Spike & Kat in the showroom to our tile installer Kevin we could not have been happier. The job and attention to detail Kevin provided was top notch. It's a custom job and it's just beautiful. We definitely will use Abbey and Kevin again when it's time for our hall bath shower surround to be replaced. read more

Abbey Flooring Design Center - Plumbing gets done Monday and glass doors are on order. River rock flooring in shower. - Carpeting Near Me - Elk Grove, California

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After 20 years in our current home, we were in the market to replace our dated and worn carpet and linoleum. A friend recommended I talk to Spike at Abbey Flooring. She made a great recommendation. Spike was so easy to work with. He helped us choose the perfect laminate flooring, tile, and carpet. Abbey Flooring's prices were comparable to other flooring companies. And the prices listed were right up front on every sample. The price listed includes everything - product, haul away, and installation. During the installation process, Spike immediately returned our call to answer questions we had. We are extremely pleased with our new flooring. It's like we're in a brand new home. Thank you, Spike and Abbey Flooring! read more

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Thank you Spike for being so organized, saving floor plans and making decisions so easy. I absolutely love the new carpet. Your installers, Hugo and Carmello are so nice and they did a fantastic job. Turned my smelly home into a gorgeous home that is like brand new. The quality of the carpet is wonderful and vey well priced. Thanks so much! read more

Love our new floors!! Spike was so helpful in selecting our new wood laminate and carpet, came out to measure, and installation took only 2 days. I will be using them to replace our counter tops also! One thing I loved about this transaction was the prices shown in the store is the bottom line price, includes padding, installation everything no adding on price later! read more

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Spike and his crew are absolutely amazing. They will not be beat on price and have the best selection of all things flooring (carpet, vinyl, tile, you name it). Besides being welcoming and easy to communicate with, they have the absolute best installers in the business. We love abbey flooring and will not go elsewhere for our flooring needs! read more

Please take note that we did NOT use Abbey flooring to do our project. I wanted to write about how helpful and kind their service was when my husband and I were looking for flooring experts. We had the pleasure of interacting with Spike, Kat (?), and I believe Mike. Mike and Kat were both in the showroom, helped us in finding samples and gave us great insight on the different types of flooring and what they're useful for in comparison to their price point. Spike came out to our home in Elk Grove and did an estimate for us, he was also very helpful without being condescending or cold. He had patience as we had a bunch of questions to ask, and was as professional as you could ask for. Ultimately, we chose another company, as their price couldn't be beat. I just wanted to shout out this company and commend them for their great customer service. read more

We had an excellent experience with Abbey's flooring. Spike and Kat were very helpful with showing us their wood look tile options, and Kevin did an excellent job installing the tiles. We are very happy with our living room's new look, and would definitely go with Abbey's again for future needs. We recommend Abbey's for anyone looking for new, durable floors. read more

Abbey Flooring Design Center - Carpeting Near Me - Elk Grove, California

I seriously love these people!! We are in the midst of a frustrating move and a difficult renovation everything with Abbey Flooring went super smooth! We priced local big box stores and other local flooring stores, they have super great prices! They do high-quality work and they work with your schedule. I've never purchased floors before, they gave me a lot of helpful information and helped me make great decisions. We've had our floors for over a month now. I love love love love them!! We purchased laminate for the house, and carpet for the bedrooms. They had the whole house floored in two days. I went to work and came home to new floors! We worked with both Spike and Johnny, both were incredibly helpful and knowledgeable. We are definitely lifelong Abbey customers! read more

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We just had engineered hardwood installed to replace our old carpet. Spike was responsive, on time, and friendly throughout the process. The installer Sam arrived as scheduled, resolved our uneven concrete slab issue, and the floor turned out great. read more

The walk in experience was good and informative. However, the measuring person was not the person we were told was coming and the follow up for the estimate was non-existent. I had to call and request the estimate. Then I had questions regarding the estimate, sent via reply to who sent the email with the estimate, and never received any response. We went elsewhere. When I returned the sample that I brought home, advising that there was no follow up and that we were going elsewhere, Spike looked surprised but didn't even ask who I was. Pathetic business practice. read more

Love my flooring. Shopped around for a long time. Decided on Mohawk waterproof laminate floors for its beauty and amazing warranty, especially with pets and accidents. Kat, in the showroom was very knowledgeable of the product. She was very patient as I was back and forth for a while. Very thorough with the pricing, payment options and the whole process of what to expect. Spike also did an amazing job with checking in and follow up during and after install. He also made sure I was completely satisfied with the product and install. Overall amazing customer service! Can't wait to get my bathrooms done. read more

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We had Abbey Flooring do our entire downstairs in laminate flooring and remodel our master bath. They did an amazing job from start to finish and we couldn't be happier. The master bath was a big project and we spoke with many different contractors and subcontractors before we realized Abbey could do the whole job and at a great price too. And it turned out beautiful!! We had a small space to work with and wanted a larger shower, so we had them just make one big walk in shower. Spike is awesome to work with, accommodating, helpful and made what could have been an overwhelming project easy and affordable! read more

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Spike was great ! Love the quickness of getting the floor in. Sam who installed was very professional ! Will go back to Abbey if needed. The floor just opened up the previously carpet area. Appreciate the professional service. Thanks, Gina read more

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I had the best experience with Abbey Flooring in Elk Grove. Both Spike and Cat were very helpful and actually gave me some extra trim pieces to help me complete our flooring project. I would highly recommend them to everyone. read more

Thank you to Spike and his crew for a beautiful updated kitchen. Spike, thank you for stopping by to check on the progress. John and I are so happy with the results. We are loving the choice in the quartz counter. The detail each crew member put into this project was awesome. We are forever great full. read more

Abbey Flooring Design Center - Carpeting Near Me - Elk Grove, California

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We needed our very small master bathroom remodeled. Spike was very helpful in taking us through the process. The installers were very professional and did a beautiful job. We love our new bathroom. Would highly recommend Abbey Flooring and Spike! read more

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We just finished a mini-remodel on our house and used Abbey Flooring for everything. I found them on yelp, and after working with Spike and everyone else at Abbey over the last few months, I'm happy to report that they really do deserve their great reviews! From the initial quote, to picking out materials, during the renovation, and the follow-up afterwards- Spike was awesome to work with. I'm probably a bit on the picky side and changed my mind about things on several different occasions- the ideal customer, I know- and Spike never made me feel like I was a pain. :) He was always available if I had questions and I felt like he was doing his absolute best to make sure I was happy with the final product. Even when a few issues came up he made sure they were fixed and I was happy with the outcome. He also went above and beyond on many different occasions. Driving all the way across town to pick up a shower valve for me, and dropping off a shop vac that I could borrow when my vacuum cleaner broke are just a couple of examples. Our mini-renovation consisted of new laminate downstairs (Mohawk rare vintage in fawn chestnut that I absolutely love), new carpet in the bedrooms upstairs, they cut down our kitchen island from a bar top to a level counter height, new granite, new backsplash, fireplace makeover, and new master shower. I'm so happy with how it all turned out! There are still a few things we'd like to do in this house and I'll absolutely be calling Abbey Flooring when that time comes. Thank you to Spike and the whole team at Abbey Flooring! read more

Abbey Flooring Design Center - Mohawk rare vintage laminate in fawn chestnut - Carpeting Near Me - Elk Grove, California

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Abbey installers just finished master bedroom and bath. I could not be happier. Very professional installers- took great care moving my furniture. The final product is FABULOUS. I would give 10 STARS if I could. The bath flooring is so cushioned that it's comfortable to walk on. read more

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We got 3 different bids and chose Abbey Carpet for their wood and carpet selection and pricing. They were the only company that offer 7 1/4 inch wood planks in the style of wood we wanted. The bonus was the installers, what an awesome job their installers Hugo and Carmelo did! Those 2 guys were so easy to work with, accommodating and professional. Spike, the sales manger kept in touch with us throughout the project. Our flooring looks beautiful and the carpet is like walking on pillows. We are very happy with the outcome. read more

We used Abbey to replace all of the flooring in our house. Spike was our main contact and he was incredibly helpful from beginning to end. We loved the finished product. Noticed some minor grout issue with our bathroom tiles and he sent out the team to fix it right away. Very glad we went with Abbey and highly recommend their service. read more

Abbey Flooring Design Center - Carpeting Near Me - Elk Grove, California

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I needed to upgrade my flooring to prepare my house for sale. Spike was able to come that weekend to take house measurements and discuss various options for upgrading to laminate and new carpet. A few days later I went to the store to pick out the laminate and carpet and get the final quote. The final quote came in less than expected and was very reasonably priced. There was never any pressure and never any upsell. Spike was able to answer all my questions and make thoughtful recommendations. It was a 4 day project and he was even able to accommodate working around my painter's schedule. His team demolished the floors before the painter came in, then came back a week later to finish the job. I was nervous about the painter messing up the floors or the flooring work messing up the new paint. So this was awesome! Within 4 weeks of calling, Abbey flooring installed my beautiful new floors so I could put my house on the market. Thank you, Spike! read more

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2 years after our big installation, we can still count on Abbey to help us out. We had a patch job needed in our master bedroom closet- the guys came out the day before Thanksgiving and took care of it for us in less than an hour with smiles on their faces. It looks perfect! Also, our young sons damaged one of our baseboards while horse playing in our hallway a few months ago and Abbey came to the rescue with a replacement board for us then as well. We can't say enough good things about this company, we will be customers for life and continue to highly recommend them to anyone with flooring needs! Thank you Spike and team for always putting your customers first and always going above and beyond, you guys are truly the BEST! read more

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I recently had Abbey Flooring install Laminate flooring throughout my whole house. Spike came out and measured. He was very easy to deal with and made sure the install went exactly how I wanted. Sam installed the floor. He was always on time. He left everything clean daily, and most of all, the floor looks far better than I could have imagined! I would highly recommend Abbey to anyone! read more

Excellent work! We had our front room and hallway done with Mohawk flooring (walnut... looks beautiful!!). Abby flooring showed up on time, extremely professional, and cleaned up everything. I would 100% hire them again. read more

We are very happy with our experience with Abbey Flooring and just had our flooring installed this week. Several people helped us throughout our decision process. Jon came out and measured, Cat helped us at the final stage and Sam and team did our install of beautiful laminate and baseboards. It was completed in one day and looks fabulous. They provide quality product and offer stellar customer service. We tried many samples and they were never pushy and very accommodating! read more

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Called twice and no return calls. They must be overloaded for residential flooring to callback! I talked to commercial and he assured me of a callback. I am happy for them, but, I cannot do business with someone who doesn't want it! read more

Had some tiling done in a bathroom. Tile purchase experience was fine. Problems started with the install--we had glass mosaic tile on one wall of the bathroom. - Installer (let's call him Installer X) left an excessive amount of grout that covered many of the matchstick tiles. I have included a picture of the problem. Keep in mind, most of the wall looked this way, not just a small section. - Installer X also ran out of tile for that wall, leaving us with a ~3-inch gap of wall at the top, which meant they would have to come another day to finish....that is, after a week or two for the new tile to arrive. - A black 'X' in ink was clearly visible on one of the tiles. I suspect this was a piece the installer marked for a cut, thinking it would be scrap, but then had to use it in an attempt to finish the job. - We had schluter metal framing put around a mirror inset on the same wall. The metal frame is a rectangular outline. Three out of four of the rectangle sides were fine--one solid piece of metal each side. For some reason, Installer X used two separate pieces of metal for the fourth side. This left an unsightly grout line cutting through the frame. The job looked like a DIY project gone wrong. I voiced my concerns to Spike and specifically requested that Installer X never be a part of any future work in my house. Next, a new installer, Installer Y, came out to fix the mess. He took one look at the metal framing to be replaced (one side) and said he didn't have enough material to fix this job. So we had to wait again. Material eventually arrived some days later and we were able to schedule an appointment. Guess who comes out to fix the mess? Installer X! Yes, the same guy I requested to never see again. I had to call the office to inform them I didn't want the same guy who botched the job to do the repair. Lady I spoke with was very nice, though I have forgotten her name. Shortly after, I get a call from "Chewy" telling me that they can't find anyone to replace Installer X for the day, so I'd have to reschedule. I called the office back to let them know, and they replied that they could make it happen. Eventually it got worked out and another installer, Installer Z, was sent over in the afternoon. Before Installer Z arrived, I got a call from Jim, the owner. Jim basically told me Installer X has been with them for years and does great work. I don't doubt he does great work most of the time, but I also don't doubt he did terrible work this time. Jim's attitude was more defensive than apologetic. Didn't leave me with a warm, fuzzy. Installer Z arrived, filled the gap at the top with tile, ripped out another section next to the metal framing, then reinstalled framing and tile. In the process of taking out tile, he inadvertently took off a layer of drywall off the adjacent wall. He showed me the damage before leaving and, instead of fixing it himself, gave me a can of drywall texture spray followed by verbal instructions of how to use it. I just chuckled and went along with it, knowing someone else would be out the next day to grout anyway, so I'd have that guy do the spray. Why the heck would I be the one to fix their damage? Very strange. Final installer comes the next day to grout. I couldn't take another full day of work off to watch. When I came home to see the finished project, the drywall had been patched, but not textured. And the spray bottle of texture they left me had been taken. Great. I had to buy a can of spray myself from Home Depot and do the final touches on the repair. Since there was excessive grout covering many of the tiles, I had to use a dental pick to painstakingly scrape it off. So far I have put about 5 hours into it and still have about half the wall to go. Overall, a pretty miserable experience. To his credit, Spike seemed sincere in apologizing and gave me a small discount off the price after it was all over. I'm hoping my experience was an outlier because I try to support local businesses, but I just can't recommend Abbey Flooring. read more

Abbey Flooring Design Center - Poor install of mosaic tile. - Carpeting Near Me - Elk Grove, California

This place made my predicament manageable. I was desperately looking to match a granite tile I had to replace a few broken pieces from the side of the island in my kitchen. I only needed one tile and for it to be cut, because I did not have a tile saw. When I entered they greeted me right away and wanted to help. All the employees were friendly and knowledgeable. The manager knew what tile it was and proceeded to give me the only display tile that they had. They even cut it for me and gave me advice on how to install the tiles at no charge. If that isn't above and beyond customer service then I don't know what is!!! I successfully was able to repair my kitchen island. When I'm ready to redo my kitchen this place is my first stop. Thank you!!! read more

My wife and I bought shutters from abbey flooring. We both were amazed on how the shutters look in our home. The staff went over how we can customize the look we both were looking for. I highly recommend this flooring store. Great product with friendly professional service. Thanks guys A+++++ read more

Amazing! We needed to replace the carpet on our stairs with something pet proof (waterproof!). After an onerous 2-1/2 month effort with our local "big box" store, we got perfect flooring installed by Abbey Flooring....1 week after measuring! We are 100% happy! Kudos to John Kehoe who recommended the perfect product, performed the measure, ordered the materials, and arranged the install! I wholeheartedly recommend this business. read more

Working with Spike on my rental was fantastic. He was extremely flexible with my schedule since I actually live in SF. I was impressed with his willingness to patiently teach me about the flooring options. But what was even more memorable is that he didn't try to up sale me on materials. Spike modeled multiple cost scenarios for my rental projects and we were very pleased with our result. The overall cost was very competitive but the attention to details throughout the process was a game changer for me (including final walkthrough). Spike and Abbey Flooring will be top of my list for future flooring needs. Thanks you Spike and team. read more