Thanks to Spike and his carpet and shutter team. Our home looks beautiful. Enjoying our new home.

Working with Spike on my rental was fantastic. He was extremely flexible with my schedule since I actually live in SF. I was impressed with his willingness to patiently teach me about the flooring options. But what was even more memorable is that he didn't try to up sale me on materials. Spike modeled multiple cost scenarios for my rental projects and we were very pleased with our result. The overall cost was very competitive but the attention to details throughout the process was a game changer for me (including final walkthrough). Spike and Abbey Flooring will be top of my list for future flooring needs. Thanks you Spike and team. read more

None of the companies that advertise themselves as tile and grout maintenance companies, were interested in my small tile repair job. I happened to call Abbey Flooring in Elk Grove, and had the good fortune to connect with Spike. He sent a guy out to make the repairs as soon as it was convenient for me. My tile/grout repair is done, and Spike's willingness to take on a smaller job has ensured him and Abbey Flooring that they will be the first one I call when I have flooring needs in the future. If you see a guy walking around Elk Grove with five stars stuck to his forehead, it's probably Spike, and those are the starts I put there. read more

Exceptional customer service and quality. I went in browsing and two weeks later I had new floors. Spike and Kat were patient answering all my questions and going out of their way when the samples in store were not quite right, went to the vendor and within days had the sample. I was shocked at how quick they were. My installer Kevin was meticulous and couldn't be more pleased. read more

Just an excellent, easy to work with, professional company that did terrific work, on time, for a reasonable price. The installation was on time and perfect. Some of the nicest and most knowledgeable tradespeople you'll ever meet. As a bonus, the finished product is beautiful. If they ever tire of flooring, Spike and his crew could conduct seminars on the correct way to run a business. read more

These guys are awesome. Spike was great to deal with. He showed us different floor samples based on what we told him we wanted. He offered suggestions, but didn't push any type of flooring on us. He was quick to come out and measure, and the ordering process was super easy. We had a contractor install the flooring (not affiliated with Abby) and he screwed it up. We told Spike, he sent his guy out to fix someone else's screwup in a jif. My only complaint is that we didn't use his install guy in the first place. Any other future flooring business we do will be done here. read more

I contacted Abbey's at my co worker's referral ; she was very pleased. I kid you not....I had about 5 different floor company's in my house displaying their wares....or trying. Good salesmanship is indeed becoming a lost art. When I went inside the store I spoke with both Spike and his Son (I'm sorry, I forgot the son's name). They both were very knowledgeable. Spike then came to my house a couple days later to speak with me some more regarding my flooring options. I decided to go with Abbey's bc Spike gave me a calming, genuine & down home feeling of true honesty....again, salesmanship is an a lost art. I would definitely do business with them again. Thank you...btw....love my floors! I need to give credit to the gentleman (and his assistant ) who actually did my floor. He was great. His work was great and when I get additional work done I will request the same guy! Very pleased all the way around! read more

We just completed an excellent installation of a beautiful new floor and two carpeted staircases from Abbey. Spike gave us a well informed estimate and scheduled the job promptly. The installer, Hugo and his team are craftsmen with outstanding attention to detail. They installed the laminate on our large curved landing seamlessly. They worked three days in our home with very professional and friendly attitudes. We couldn't be happier with the outcome and this huge upgrade to our home. We would recommend Abbey floors and this team to friends and family. read more

Abbey flooring is great. They give you the best service and selection. Just finished changing out carpets in two rooms and couldn't be happier. Kat and Spike are exceptional in their customer service and knowledge. The installers, Juan, Adrian and Ismael, worked efficiently and quickly. The were polite and friendly. They even liked my dog and she really liked them! This is the second time I've used them and wouldn't go anywhere else. If you're looking for any kind of flooring, look no further, you won't be disappointed. read more

I recently purchased some laminate flooring (Parma brand) and my experience was just Ok. I walked in & asked how much it would cost to install flooring in a 10x12 area. I was quickly quoted around $1100 which included the flooring & molding. It seemed very reasonable so I asked what are my options and was pointed to a general area of store that had a multitude of options. After perusing for a couple minutes I had questions about my options & this is when I should have walked out. Spike, the person in charge, told me all of my options were the same and it was all about what look I wanted. He told me this from the comfort of his chair across the room. He didn't seem to interested in actually getting up to make the sale. I noticed some brands advertised they were steam mop safe but others didn't so I asked was Parma steam mop safe and he said yes. I really liked that Parma was considered 'green' so I trusted him and bought the Parma brand even though Mohawk explicitly said it was steam mop safe. After installation was completed I decided to clean the area w my steam mop and quickly realized my brand new floors were not steam mop safe. Luckily I had extra laminate & my brother in law fixed it for me. Additionally, the installer for whatever reason, left pencil marks on my walls in certain areas? read more

Spike from Abbey came by my new property this morning and not only brought a PERFECT array of samples but offered great prices and made ordering my carpets quick and easy. Cant wait to see them installed! Super exciting!! read more

This review is based off interaction and not work completed. My husband and I requested a quote to repair our hardwood floors. Spike responded to the call and unfortunately we have old floors that Abbey does not work on. Rather than just leave, he not only left us with the name of a company that does work on our floor type but also forwarded our information to a second company that also works on our floor type. Spike was friendly, professional and went above and beyond to help us. read more

Quality workmanship with great customer service. They see difficulties as challenges and not problems. They don't take shortcuts, and they stand by their work. If there were any imperfections, they will make it right. It was a pleasure working with Spike and his team. read more

I don't think I've ever worked with a better company. I normally never leave reviews but Spike and Kat go above and beyond to assist you. Very easy to work with, professional and honest. We picked laminate flooring from them and there was always a quick, competent response from them on any issue. We went to many, many stores throughout Sacramento and Elk Grove and they had the best price and now after having gone through the whole process with them, easily the best customer service. read more

Abbey Flooring Design Center - Carpeting Near Me - Elk Grove, California

Excellent service. Sam the installer knows his craft well. Floors have been down a week now. Very happy with the results will definitely use them again for my counters tops. Spike I'm still waiting. read more

Terrible customer service. The sales person was playing with his cell phone while assisting me. He said everything is display only and will cost me money to expedite it or take a few weeks to get it. Recommended to go to other stores. read more

We had a great experience with Abbey Flooring! 20 years ago we purchased carpet with Abbey and it lasted so well that we returned last month for replacement flooring. Spike went above and beyond for us. Our quote was very reasonable and the guys that came out to lay the hardwood and carpet were pros. It was well organized and scheduled well so all the work was done within a week. We wouldn't hesitate to recommend Abbey Flooring! read more

We were referred to Spike by another contractor and were very satisfied with his attention to what we were looking for. We were moving into a new home and he was able to quote us a solid price, find materials, and (Kat) scheduled the install in a relatively small window, all without putting any of the pressure back on us. The installers were on time, very professional, and did an excellent job of removal, layout and install all in one day. With that type of customer service, I would definitely recommend Abbey and will use them again. read more

Abbey Flooring and the customer service team are amazing. Spike was attentive and informative and after receiving many quotes I chose Abbey for their quality product and superior service. Every step of this process met my expectations. The install team was timely and efficient, Spike and John were always available, and the end product is fantastic. I would recommend Abbey Flooring to friends and family, and I would recommend them to anyone that wants the job done right 100%. read more

Abbey Flooring Design Center - Before and after, LOVE the finished laminate product! - Carpeting Near Me - Elk Grove, California

Abbey Flooring installed 1200 sq ft of laminate flooring in September. Spike and Kat were a great help with answering questions and helping us decide which flooring to ultimately go with. They provided the pros and cons of the different flooring options and honest opinions unlike some of the other companies we spoke with. There was never any pressure and they were patient in allowing us time and the use of many in-home samples to make sure we got the best flooring choice for us. The estimate for the work was close to the other estimates received, but Spike did match and slightly beat the lowest of the bids in the end which was appreciated. The installers, two brothers, did a great job with the demo work and application of the pad, laminate flooring, and baseboards. They were patient with our install questions and very courteous at all times. My one disappointment, and reason for the one * rating loss, was the painting of the baseboards. I went to great trouble and expense to find and provide paint that would best match the existing trim that was not being replaced, and it was apparently sprayed on very quickly and thinly which creates what I call a "splatter" finish. Instead of being fairly smooth like the existing trim and how a full gloss paint should set up, this finish is rough and sandpaper-like which also scuffs more easily. It probably dries faster and saves time, but it's a poorer finish. I also wasn't thrilled that it looked like a lot of paint may have been spilled based on the condition of the can brought back to me. I ultimately had to buy a replacement can to keep the leftover paint in because of how much paint was spilled and built-up in the lid area and down the sides of the can. read more

Just had my shutters installed today. Incredible customer service, top to bottom. From the estimate done with Spike to the installation, excellent communication, transparency and efficiency. Quality is top notch and I really appreciated the attention to detail. If I could give 10 stars, I would. I would recommend them to anyone in need read more

Sheila and I absolutely loved our experience with Abbey flooring for our master bedroom makeover. The customer service by Kat & Mike in the showroom allowed us to take samples home and get an idea of color matching that was very much appreciated. The estimate by Spike with price matching beyond big box retailers sealed the deal & the installation by Hugo was perfect! We are so happy and would recommend Abbey Flooring to all our friends and family! read more

Had an amazing experience getting my new flooring at Abbey. Worked with Spike who was very knowledgeable , professional, and courteous. The installer did an amazing job. All in all, very happy customer. read more

We purchased Mohawk laminate flooring in the color Fawn Chestnut for our home from Abbey Flooring. Our installer was prompt and did an amazing job. We are so pleased with the way it turned out, I wish we would've done this years ago. It's been so easy to clean and care for. In addition we selected carpet and they had it bound for us to use as an area rug and hallway runners. read more

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I am so happy with my carpet! I love it! Customer service was great. Cat was very friendly and helpful. The price was right and they were able to install my carpet in such a short time period. I definitely recommend them and will use them again! read more

I ordered more than 500 square feet of luxury vinyl planks from a big box store to be installed in my house. When their installers came and ripped out the carpet, they found a less than perfect subfloor and refused to continue with the installation. They even said that my floors wouldn't be suited for anything other than carpet, or tile after extensive prep work. I set up a return for all the flooring materials from that big box store and went out to search for help with my now bare cement subfloor. I found myself at Abbey flooring after not knowing where else to turn. I spoke with Spike, who was able to consult with his installer about my floor. He even came out to look at my floors after he closed the shop that afternoon, just to be sure that my floors would be ok for vinyl installation. With a little bit of patchwork, my subfloors were prepped and ready for the beautiful luxury vinyl planks that I decided to purchase from Abbey. They were even able to overnight the flooring of my choice and install it the very next day. Abbey flooring's installer, Sam, did a beautiful job and worked very quickly. He arrived at my house at 8am and was done with my floors by 4pm. I am so in love with my new floor! The customer service at Abbey Flooring is phenomenal. Both Spike and Sam went above and beyond to make sure my floors are best they can be, even with the limited time I had to have the floors installed. They will always be my go-to for any flooring projects in the future. read more

We recently purchased our very first home so you could imagine how picky we were with selecting our new flooring and also from whom. We ended up getting multiple quotes from places including bigger retailers. Our choice to go with Abbey Flooring couldn't have gone any better. They weren't the cheapest but also not the most expensive. They did however have the best customer service and the attention to detail was impeccable. When we first walked into their store we never felt like just a number. Spike was so personable and not only helped educate us in the different types of flooring there are but also continued to check on the progress once the installation was happening. They made it such a easy and seamless experience and the work is outstanding!!!! We will definitely use them again once we are ready to do kitchen counters and backsplash!! read more

I am so glad I decided to stop in at Abbey while shopping for new flooring. It was almost an afterthought on the way home one day after I had been to several other larger stores. Spike was so friendly, knowledgeable and helpful in helping me select new flooring. I knew right away we would be giving them our business! We chose a Mohawk laminate throughout the house, except for bathrooms and laundry, and are so happy with the end result. The crew, Sam and Charlie, arrived on time, were a joy to have in our home, did an excellent job and cleaned up thoroughly. We have called Spike again to do the bathrooms and laundry room in vinyl plank. He showed up on time, measured, and answered all my questions and ended up measuring for new kitchen countertops and backsplash too. I also found out they do window coverings, so that may be next! Spike and John and everyone else in the store have given exceptional customer service! They are so easy to deal with - no hassle! I would recommend this Abbey Flooring store without hesitation. read more

I am very happy - from start to finish - the experience I have had with Abbey Flooring. Very knowledgeable when visiting their showroom (more than once). Getting to have multiple laminate flooring samples to take home and see in my space really helped me make a confident decision. Appointments for measuring and ultimately installation were easily made and the everyone showed up on time. I asked a lot of questions; and each of them with Abbey Flooring were always friendly and courteous. I shopped around with other flooring companies and I am so glad I went with Abbey Flooring! read more

So I have known Spike for almost 20 years and we were finally ready to give him some of our business during a major remodel of our home. The beginning of the process was super smooth. Spike came out to take measurements then we started the process of picking out the actual floor. This is probably the most stressful part as you need to look at the flooring in your home with a few sample pieces and imagine what it will look like with the new color schemes of a remodel. Anyway, Spike brought multiple samples directly to the house on multiple occasions as we narrowed down the choices. After settling on a relatively new product we scheduled the install among all the other trades working on the remodel. Installation was done well with super attention to detail. After the job was complete we did have a few bumps with what was determined as a manufacturer defect but as always Spike and his team went above and beyond to rectify the issues and satisfy their customer. In the end we are ecstatic with the final product and the floors in our home are both beautiful and are performing well. Thanks again for always being at my beck and call via text or phone call Spike. Your customer service and commitment to make your customers happy is why I tell all my friends and family to call you. You can buy flooring anywhere but rarely do you find someone that cares about your project as much as you do and that is Spike and his team in a nutshell. read more

I needed carpet samples for my cat to use as a "scratching" posts. They gave me 6! Great customer service. I would use them if I need to replace any carpet or hardwood floors:) Thanks a bunch-- read more

I gave stars for the salesman. He was nice and helpful. But no star for the estimated guy or maybe 1 Star for him since he showed up but 30 min late. He gave me total amount of the cost. I asked for details of the cost, and he ignored me. I guessed he did not want my business. Thank you for that. I will definitely find a better service than this. read more

Jon was so helpful! He was very accessible and professional. Installers we're very productive and professional. Our situation was that we had to match an existing floor and was very helpful in helping us find the perfect match. Would definitely recommend! read more

My wife and I moved into a fully carpeted house. Our dogs did not enjoy the moving process and repaid us by urinating on every piece of carpet that we had. Never having any sort of dealings with flooring, I was a little apprehensive. The sales manager, Spike, walked us through, no kidding, one of the easiest buying processes ever. And I am picky. Super picky. We picked out our materials, Spike got the crew out there super fast and it was in, finished and taken care of ON TIME. Now here is the clincher, Spike noticed that we had a fire place, which for some unknown reason, was tiled the same as the floor adjoining it. It washed out any charm that the fireplace may have had. Spike gave us an insane price on retiling the fireplace ,and it came out awesome. A few weeks later, being the genius that I am, broke the dishwasher, then tried to put in a new one, without regards to the newly installed tile. I had to break the new tile to get the dishwasher out and the new one in. I told Spike my dilemma and he had someone over within hours to fix my embarrassing attempt at home repair. I am not a paid spokesperson, I am just a very bitter old man who happened to have an amazing experience here. And there is not much that I like out there. read more

I have just replaced the flooring in my second home. The customer service at Abbey Flooring was refreshing. I couldn't be happier. Thank you! read more

I have been shopping for months and been to many flooring centers. It was so frustrating. Finally, came here and found what I wanted. Spike is a great person to work with. He was easy going compared to other people that I had dealt with. I ordered the laminate floors and it came within a week! This is what I call great customer service. My floor is beautiful now!!! Thanks for everything!!! A highly recommended place to get your laminate floors. Must stop by before going anywhere else. 5+ star!!! read more

Go to Abbey Flooring!! I just had my mom's floors done a week or so ago. The installers, Carmelo and Hugo, were superb. Outstanding customer service, attention to detail, and an obvious desire for their trade. The store staff, Spike, Mike, and Kat, were all very kind. My mom's floors look beautiful! I will be using Abbey Flooring for any future flooring needs and recommending to family and friends. read more

Honestly just a group of people from the sales staff down to the installers. We were fortunate enough to be helped by Johnny with our flooring needs. My wife and I couldn't have been happier with the experience we had. We are going to Johnny for our blinds and eventually a small bathroom remodel. Can't recommend These guys enough. read more

Came in to get an estimate today with my husband and was not greeted or approached by the woman working. The woman who came in behind us was as soon as she came through the door. I'm not sure why that was the case. read more

After receiving two in-home estimates, one from Abbey and the other from another large flooring retailer in Elk Grove, we decided to go with Abbey. In the end the price was essentially the same, except that Spike was willing to replace all the baseboards in our home, including in the kitchen, bathrooms, and laundry room where the existing tile was not being replaced. The other place specifically told us they would not touch those areas. Spike's price also included 5 1/2 inch baseboards, one inch higher than the baseboards offered at the other place. Spike was excellent to work with throughout the process and was very responsive to calls and emails. The installation went smoothly and Sam and his crew finished the job in 2 1/2 days. Pretty good, considering they replaced around 1300 square feet of carpet and replaced all the baseboards inside our home. The other place estimated that the job would take 3-5 days. One issue did come up after we returned home on the second day and discovered that the sliding doors on the bedroom closets did not close all the way because the baseboards wrapped around the small section of wall that makes contact with the doors. The continuity of the baseboards looked nice, but we did not like the resulting inch-wide gap that it created when the closet doors were shut. However, when we pointed this out to Sam he gladly offered to remove the baseboard from that section completely and even offered to trim the baseboards so that they still appeared to wrap around the wall when the doors were closed. Very pleased with the result. Thanks Spike and Sam. read more