I saw the mixed reviews, but my experience with Savannah and the team was great. I had a particular…read morecar in mind, and they happened to have one with low mileage and in really solid shape for the year. They shared the full CarFax, and the car matched exactly what we were looking for. Not sure what happened with other customers, but everything went well on my end. While they handled the paperwork, everyone was friendly and we had some good conversation. Definitely two thumbs up.

Sales agent, Corey, was rude and dismissive. Barely looked over the computer at us. Clearly he…read moredidn't have any interest in my prequalified loan.

We recently purchased a vehicle for my daughter. Although the price posted to the car was higher…read morethan what we saw online, they honored the car price that was on their website. We thank Mark for showing us the car during our first visit. We also thank Bo for doing the sales paperwork with us, and for answering our questions, when we returned to purchase it that same day! We received professional and courteous service. They also offered us a beverage during our visit. Everyone, from the sales team to the manager, made our visit a really great experience. -The Bass Family!

worst experience by far I've had when purchasing something. salesman lied about what financing rate…read moreI was approved for after I had taken a day off work and was 2 hours away out of a 4 hour drive. then told me it was a "cashless dealer". do not recommend this place at all! Lucky I fell in love with the vehicle because if it weren't for that I would have never purchased it from here

Great place to have your car serviced. Larry says he'll have it done at a specific time and he…read more does. Dennis is great, he will find and fix your maintenance need. They never waste your time or precious income on repairs you don't need. They care about you and your car, I love this place, GOD BLESS SCP Automotive, a repair shop you can count on!!!

I brought my car in because the airbag light turns on after moving the passenger seat. They scanned…read morethe car, confirmed there was an airbag issue, but offered no real diagnosis or fix. They recommended replacing the battery, charged $150 for it, and wanted another $150 just to install it. I declined the install and later confirmed that replacing the battery did NOT fix the airbag issue, making the recommendation unnecessary. They also suggested the airbag issue might be a recall, which they could have easily verified using my VIN--but it was not a recall. I also asked them to look at a rear leak and was told to pull a drain plug and then referred to a body shop because they didn't know how to fix it. I paid $120 for diagnostics and walked away with no solutions. Unfortunately, this shop has gone downhill over the past few years, declining from a great place to one with weak diagnostics and questionable recommendations. Customers who aren't car‑savvy could easily overspend here. I won't be back.

Amazing service! Traveling on I70 and my engine light came on and car began misfiring. Edwards Auto…read moreCare was the first garage that I found and I was thrilled with their service. They correctly identified the problem (bad coil) and double checked it too to give me peace of mind on my trip. Highly recommend!

572.00 later and car was not fixed. Took it back and they said I had to drive it till engine light…read morecame. I had to drive it 2 footed till then. Took to real mechanic who fixed my car for 171.00 and 50 for labor. Edwards put the wrong part on my car. No reimbursement. Never again. Have called state Attorney.

Super high price charged for out of state vehicle - Sprinter: $1100 just to change fuel hose…read more"assembly" and they couldn't diagnose issue with the engine not being able to start! They told me it would be $25,000 to replace the motor with a remanufactured one. No written quote given. Use Mercedes-Benz in Westchester instead if you need service!!!

The service we received was truly exceptional. Their attention and care far exceeded even the…read morehighest expectations we could have had for a five-star experience. On our way home from vacation, we hit a pothole and had a blowout on Highway 70. Mercedes towed our car to Mercedes-Benz of Centerville. We called ahead and spoke with Dan Phong, who guided us through ordering tires, finding lodging, and arranging transportation to and from our hotel while we waited. They even coordinated with our local service department to advise them of our needs at home. The Centerville staff were friendly and helpful, turning a stressful situation into a pleasant experience. The owner even stopped by to ask if we needed anything. I can not say enough good things about this Dealership!!! They are awesome!

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!

Lived here 18 years - Jason is dependable and fair and won't fix what isn't broke. He's great…read morecommunicating too- appreciate his professionalism ;) I'm a busy working mom and military wife - trust me - try him out!

Jason and his team have always been amazing and reliable. Always good with the speed of getting the…read morework done and good on pricing. Extremely easy to communicate as well.

The warranties a headlight that went out two weeks after they replaced it! Everyone there is nice…read moreand honest about your car issues.

I wish I could give these guys a four or a five due to how nice the owner of the company is…read more However, after the issues I faced this rating is the best I can give. Went in for a catalytic converter issue to have them replaced when I got the truck back there was an air noise coming from underneath the passenger side, where the catalytic converters are. Went back to automotive two different times and they could not fix the problem.. This is on top of the fact after the first time I was there one of the mechanics backed my truck out of the garage and into a dumpster denting the back bumper. The owner after three times they could not fix the work that they did. that was $2800.