Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Mike H and Rich did a great job cleaning my couch and bed. They were very efficient and got all…read morethe stains out. Would definitely hire them again!

Mike H and Richie did a great job!!! Super professional and kind. I will be using Pure Green again!read more

Wow! Definitely using this company again!!! Glen was…read morewonderful! My couch looks amazing. It's a WHITE Natuzzi ( 3piece). And I have a dog! I have no regrets buying a white couch. Glen brought it back to its original beauty! Highly recommend this company on service, quality and value!

Had a pleasant experience with the cleaner, but he was not able to get many of the small stains out…read moreof our couch, recliner and dining table chairs. These were not deep stains and thought the quality was better the first time we used this service to have our couch cleaned. The value was decent, but not sure we would use again.

Fantastic service & incredibly efficient. School was very friendly and I would highly recommend.read more

Fantastic customer service and cleaning. My sofa looked as good as new…read more They were also the first to respond.

They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

Got my large couch cleaned - The service was great, efficient, professional and reasonably priced,…read morewould recommend

Couch was pretty dirty with a couple of bad stains. They did a deep steam upholstery cleaning and…read moregot it looking way better than I expected. Big difference after the sanitizing and deodorizing too ... smells fresh again. Quick, easy, and no hassle. Would definitely use again for couch cleaning and stain removal.

Mickey and his team were extremely professional. They were punctual and very communicative every…read morestep of the way. Mickey helped me accomplish what I needed to get done within my budget and schedule. The technicians Benjamin and Cipriano were wonderful. They got the job done and left no trace. I highly recommend Spotless NYC.

It was a little tough to decide on 3 or 4 stars with this company, but I decided on 4 because I…read morebelieve that the main part of the project was done WELL, and with integrity. Nicky, who I believe is the owner of a small business, made me an offer that was much more expensive than the other 4 quotes I had gotten through Yelp. He was available the following day, but I noticed that he had no reviews on Yelp. That alone is a concern of mine, so I told him it's a "no-go" if he's the most expensive guy with no reviews. He basically let me name a fair price, so I kind of low-balled him because of the no-reviews thing. I told him I'd leave him a thorough and fair review if I used him, and we both accepted. Nicky showed up the next day on time. That was pretty easy, as he left himself a 4-hour window, whereas other companies were asking for a 2-hour arrival window. No biggie, but that could be a concern for someone with a busy schedule. He did wear a mask upon leaving the car, and told me I didn't have to (which I appreciated). He wound up taking it off later with my permission, and I have a lot of respect for his asking. Like many service providers, he was very willing to "double park" in our co-op's private parking lot, where he's not even supposed to park at all. I thought that was presumptuous and inconsiderate, but I directed him to a spot in the lot that I know to be unregistered to anyone. Nicky was quick to get set up. I checked in on him more than a few times during the service and he was good to go. My situation was not ideal, as the vent where the dryer unit's exhaust exits my garden apartment is smack-dab right above a steel awning that covers my entrance. If it wasn't for this awning, I'd have done the cleaning myself. So he needed to get a tall ladder and set it up alongside this awning (which is maybe 4' wide), and at times, lean over the awning to remove the vent cover, which was attached with screws. (See photo of vent cover.) The one thing that I really did appreciate about Nicky was this: In the middle of the job, when he finished using his pro vacuum from inside my apartment, he decided to use his brush going in from the outside, from the ladder at the awning. If he didn't do this, I wouldn't have known any better. I thought it took great integrity to do the right thing in this instance, since that part of the job is very difficult, and somewhat dangerous. At one point, he asked me to hold down the bottom of his ladder, which I gladly did, and I think that's when he was putting back the vent cover... which leads me to my main complaint. Earlier, he showed me how he used a small piece of black tape to keep the vent closed for some reason. I didn't know what he was showing me that for, and didn't go into it because Nicky speaks with a little bit of an accent and was sometimes just a little difficult to understand. Upon paying him (I'm glad he had a credit-card reader to attach to his phone), I allowed him to charge me an extra $25 because he had done a good job. At the end, he asked me if I wanted to leave an extra tip, and I was like, "Bro, that's what the extra $25 you charged me was for." Maybe I'm a dick. I don't know. After he left, I noticed the black tape all over the vent cover. Will it stay? Probably... I don't know. Does it look pretty? Hell no. Would I have been OK with it if he had ASKED me? I'm really not sure. It's much easier to remove screws than it is to put them back in, generally. But I really would have appreciated his letting me know before I paid. I would have held on to that extra $25, as I have to remember this every time I come home now. Honestly, I would definitely have used Nicky again if my job were an easier one, but I can't get passed the black tape thing, and the lack of communication surrounding that issue. I think that--if you have a standard project that lacks some crazy kind of challenge--Nicky is fine for the job. He's a decent, good guy, but needs some more experience looking at things from the customer's point of view with regards to the finer points of customer service. Sorry for the book!

Nicky, the owner did a great job cleaning our couch. He was very communicative, and provided the…read morenecessary insurance our building required. would definitely use his service again in the future.

Unfortunately, Cleaning Venture NYC didn't meet my expectations. I didn't see a difference after…read morerequesting an advance cleaning process on my mattress (as seen on the photos). This is my first and last time with this company. Never again. They're deceiving!!! Do yourself a favor and stay away!

Wow, these guys are good. We have a white shag rug and a little dog who loves to pee in a certain…read morespot.. clearly those two don't mix well. I called around 10+ services, and this company was the most responsive and the fairest price. I was a little skeptical about in-home carpet cleaning vs offsite (especially for a rug with old dog pee), but the price was right and the wait time for offsite was too long. Our technician was named Vlad and he walked us through the entire process. There was NO pushy upselling (which happens a lot with carpet cleaners) and we enjoyed his approach so much that we also asked him to clean the couch. A couple of hours later, the stubborn pee smell was OUT and the sofa looked brand new. I even got to see the dirty water at the end -- and it was pretty gross 10/10 will definitely book them again!

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

Great service. Very helpful and Reliable. Always does a complete job. Answer the phone via text…read morequickly and great customer service

Excellent service.. Professional, polite, and affordable. It took a long time to find a company…read morethat does exactly what they promise. I appreciate your help. Thanks again!!

No need to buy a new carpet. Send them your carpet and it will be returned brand new. They did such…read morea great job, I still look at it and wonder if it is really mine. Wow. Thanks.