Just stumbled on this place as it is just down the street from my hotel ~ what a perfect surprise…read more The servers Danielle and Stu were top notch, the food was perfect, Kelowna Pinot Gris - can't go wrong there. I was just looking for a quick bite after a long drive from Okanagan on route back to Alberta but I landed on a place that felt like I was home with friends and family enjoying warmth, calm vibes and excellent food/service. I will be back many,many times ~Thnx all !!

Top to bottom five stars all the way. We will return for sure the next time we are in Cranbrook…read more The venue is cool as hell, being an old firehouse. The interior has that vibe with the roll up doors. Our server Paul was excellent, being a fellow traveller we had plenty in common despite the 35 year age difference. The food was outstanding in our mind! One small quibble would be that the bread on the beef dip was a bit wide and made it tough to get the bread into the dip. Other than that an easy five star experience that we will be sure to try again while in town!

This rather small cafe is in my opinion one of our world's best kept secrets. I've appreiated the…read morebest food quality of any place I've ever eaten at. The owner actually takes a minute when he can escape the kitchen to go table to table and get the customer feed back. He actually makes homemade soups and most customers are offered a sample size soup at no charge and the soups are to die for they are so so good and my favorite was a lemon chicken. My first spoon full was a shock and my mouth wasn't ready but by the time I finished the sample I discovered my new favorite. I believe we have the world's best chef

Struggled to find a flaw in what we experienced at the Baker89 this morning. It's not flashy, the…read moredecor isn't anything to write home about. The food is straight forward, well cooked, plated pleasingly and darn good. The service was good, with both servers helping each other taking care of tables. When the food first dropped o thought there really wasn't a great deal on the plate. That said we finished up at just about 11AM , drove 500+ kilometers and went out for dinner in Salmon Arm at 6 PM. We were hungry, but not famished, so the portion size was just right for us. The price for our breakfast was under $15 each, which is unheard of where we live, and what we typically see in our travels. If you are going here famished, or are a big eater, you can easily add to the party. Excellent value, and great service. A definite redo in Cranbrook!

Stopped in pn way ro Spokane.Bacon and eggs done perfectly. Western Skillet. Packed with…read moreeverythjng. Best Smitty's ever. Highly recommended. Will be stopping on the way back to Calgary for sure.

Food was good. Huge portions. Service was extreme slow. Busy place with one server for most of the…read morevisit. Server was sweet but overwhelmed.

Beautiful food exceptional service ~ love the new location. I try to stop on my way through from AB…read moreto the Okanagan if I can. Always a wonderful experience !

I enjoyed my time at Ella's. The patio was very nice and the ambiance was lovely. Service was…read moreprompt and helpful. Local cider on tap was great. My chicken sandwich was ok, but not quite spicy enough for a jerk chicken sandwich.

In Cranbrook for a single night while on a roadtrip so we decided to try R&B for breakfast based on…read morea reviwe that loved the marmalade. The Food and service were great. The hash browns were world class, and the owner apologized for them! He said they were a bit more mushy than he liked. Wevisited with him for awhile. He's clearly passionate and devoted to making the best food he can. The location is a bit industrial. We weren't sure if we were going to stay based on the outside appearance. But we're glad we did. Homemade marmalade, strawberry/rhubarb jam and homemade pancake syrup were all a treat.

We had a good lunch here a few years ago and decided to stop for breakfast on our way to the…read moreOsoyoos. Our server was also the owner and he is an absolutely charming man with a great sense of humour. He took very good care of us. It was almost like eating at a friend's home. I had the breakfast special 2 slices of bacon, sausage or ham, 2 eggs, 2 pieces of toast and hashed brown potatoes for $6.99. My husband had a build you own omelette. All the food was excellent, the bacon was cooked crisp as requested, hashed brown potatoes were also nice and crisp. My husband's omelette was also very good. Instead of prepackaged jams the breakfast came with home made strawberry/rhubarb jam and marmalade. They were so good that we bought a bottle of the jam to take with us. It is very good value for the money. Thank you for giving us such a great start to our day - Mel and first wife.

Our server was friendly but not very good at her job. The restaurant's food is okay--not great but…read morenot terrible. It's on par with chain steak restaurants such as Ponderosa or Bonanza. For the quality of the experience overall, the price was just too high.

We had a great dinner. Food was awesome very professional servers. Great for the whole family…read more Would deffenetly recommend to others and will try other locations on our travels.

Food here is always 5 stars!! Great place to sit and visit with friends or bring a laptop and get…read moresome work done!

I love this place . It was my first time at this restaurant I we had breakfast here and to be…read morehonest I loved it.The high ceiling is amazing i This place has a very good location, and a big parkade. There's delicious food and cozy atmosphere. They have lovely staff ready to serve with positive attitudes.

Service is always great! Food is fresh and amazing. Trendy atmosphere, always filled with people.read more

I've dined here multiple times and have given this restaurant more than enough chances before…read morefinally deciding to leave a review. There are certainly some good dishes, and the waitstaff have consistently been excellent. Always professional, attentive, friendly, and not intrusive. Unfortunately, the food quality and management experience have been inconsistent enough that I can no longer recommend this restaurant and am bothered enough to write a detailed review. The biggest recurring issue has been the steaks. I have personally sent steak back twice because it was extremely tough and cooked incorrectly, only for the replacement to still be disappointing. I've also experienced the same issue with people dining with me on previous visits. At this point, it feels less like an isolated mistake and more like a consistent kitchen and management attitude problem. Tonight was the experience that finally prompted me to write this review. My parents took us out for a birthday/anniversary dinner, and what should have been a special evening became extremely disappointing.. My boyfriend was initially served an entirely different dish from what he ordered. When his meatloaf eventually arrived, it came so late that most of the table had nearly finished eating. Unfortunately, it was not enjoyable. He described it as essentially a brick of ground beef, seared on both sides, with sauce poured over it. That is not what you expect from a restaurant at this price point. My dad ordered a medium-rare steak. It arrived barely pink, extremely tough, and difficult to cut and chew. He was eventually given another one, which was cooked more appropriately, but it was still very tough. His prawns and potatoes from the first plate were also served cold only steak warm. My mom ordered the butter chicken. Before even tasting it, the texture and appearance looked unusual. The sauce had an almost pumpkin-purée consistency and tasted predominantly of tomato and pumpkin, with very little of the spice, richness, or creaminess you would normally expect from a butter chicken dish--particularly at a higher-end or cuisine restaurant. (this dish is special from a chef who works there, was very excited to try it. I bet he makes it great) For balance, I ordered the AAA beef melt, and it was genuinely very good. So I know the kitchen is capable of producing food that hits the mark. That honestly makes the inconsistency more frustrating. The service from our waitress, however, was excellent. ALL of the waiters/waitresses, EVERY visit have been wonderful! She was attentive, professional, and clearly embarrassed and upset by what was happening despite having absolutely no responsibility for the kitchen's mistakes. We made a point of being polite and reassuring her that we understood it wasn't her fault, and we left her a cash tip directly to keep because we felt she deserved to know that her service was appreciated, she didn't cook the steak. the waitstaff deserve credit as they have consistently been the strongest part of our experiences here, but the repeated issues with steaks, incorrect and poorly executed dishes, cold food, and dismissive management have ultimately outweighed the positives. But what was particularly disappointing was the management response tonight compared to past visits. The manager was dismissive and, at one point, wouldn't even acknowledge my dad. Watching him sit there feeling genuinely disappointed during what was supposed to be a special family dinner, especially after almost losing him and the far drive for them to get here was incredibly uncomfortable and disappointing. After repeated problems with the food, the lack of accountability, empathy, or understanding from management was ultimately what left the worst impression. The bill was around $200 even after a 50% reduction on the steak and the food left uneaten from my father's plate. At that price point, mistakes can happen--but how they are handled matters just as much as the mistake itself. I have worked in kitchens before, so I understand that individual dishes can occasionally miss the mark especially when busy. I've also seen these same dishes prepared properly here, which makes the repeated inconsistency even more puzzling. My impression is that there may be a recurring issue somewhere in the kitchen with a specific person on the grill/prep process, because the problems seem too consistent to be random but it isn't every day. After tonight, we've decided not to return. That is a shame, because there is clearly potential here, and some of the food really is good. But a five-star restaurant comes with five-star expectations, and the food and management have simply not delivered that consistently, and unfortunately to my family not at all.