EPIC Failure................................................ This company sold our customer a specialty lock for their community of which they are the only locksmith who can provide service for this particular lock. We were asked to contact them on behalf of our customer whom previously had a bad experience with them. After calling their office we were provided a written price by email to replace the lock and have it re-keyed to match the existing keys. In addition we were informed what the process for going about getting this taken care was. Unfortunately after nearly 3 weeks, several missed or rescheduled appointments a technician was dispatched to our offices. He then proceeded to give a new price of more then double the originally quoted cost. Upon insisting they honor the written price he said he would send me an updated estimate and take up the price discrepancy with management. However that did not happen, he just got into his van and left. To say that this company is the worst I have ever encountered, both in regards to the customer service, professionalism and business ethics does not even begin to describe them. read more

Locked myself out of my condo, called a different smith and after 2 hours still no show among promises they will be here soon. Calles ABC Locksmith dispatcher, Leann or Leanna (sorry) was polite and professional said she would have someone herein 45-hour. 25 minutes later the truck pulls up the tech, Michael C, was fast courteous and professional it took him less then 10 seconds to open my door. if you need a locksmith this is the place to go read more

This company has to have the dumbest drive , almost side swiped my whole inside car , break checked me while going 45 in the freeway. I would love to be Contacted because I do have the vehicle info and have no problem reporting it to the dmv read more

I searched around the internet for a locksmith that programmed automotive key fobs. After calling several possibilities, most of which do not have a storefront location, I decided to go to ABC Locksmith since they have been in business a long time - AND have a business storefront nearby on Sunset. I didn't even call in advance and thought it might be a hassle with a long wait. WOW - Was I wrong. Isreal was on duty and quickly demonstrated a competent and friendly demeanor. He explained the pricing and the slight possibility that the fob pairing might not be successful (I purchased 2 aftermarket devices on Amazon). He then proceeded to program each device to my car. In less than 10 minutes from my arrival, both new fobs were paired and working great. Thank you to Isreal for really exceeding my expectations. I look forward to using ABC for my future locksmith needs! read more

Honestly, this pace is a key shop. Nothing sexy about it, but I wanted to give these guys some major Yelp props. I came here to get a few keys made for my apartment, mailbox, and pool and I was literally out the door in ten minutes. No messing around, just straight to business. Which is fine by me because I don't know about you, but I don't really want spend my spare time hanging in a key shop. read more

I scheduled an appointment for between noon and 2pm and received a call from the locksmith requesting pictures of the fire cabinet. He call right back after reviewing the pictures and said" if I come out it will be a service fee in excess of a $100.00. However if I take the picture of the lock to the shop the charge would be between $25.00 and $65.00." I went to the shop met Israel who promptly made me 3 keys with a charge of $35.00. I told him I received the referral from our nephew, Scott Jones who is a realtor with the Nitro group. We are extremely impressed with the fact they saved us significant monies while providing excellent service. We highly recommend them for there honest and excellent work. Mark read more

I had to have a door and mailbox RE-keyed and they showed up on time as promised. I did have to have them back as I did have some issues BUT they showed up, fixed the issue and did not charge me anymore. read more

The worst customer service. I called in need of a vehicle lock actuator replaced, the vehicle door would not lock. I explained the issue in detail, because I have had this issue repaired in another vehicle. I was assured by the service person this was no problem. The tech would be out between 2pm and 5pm. They never showed up. After 5pm they called and said they could schedule it first thing the following day. The following day, I stayed home till the tech showed up and said, sorry we don't do that. The phone person was mistaken. read more

We needed our bathroom doors unlocked. We called three different locksmiths, and this one gave the most affordable price (their price was $60 lower than other locksmiths that I called). Before they gave a quote, they asked me how the locks looked like, if I could email them a picture of the locks, and how quickly I needed the service. I think this is a great idea, so that there will be no surprise in pricing. The guy came out within the time window, got the job done. He took card payments, and provided us with an invoice. Great service! read more

Hey I called and they came out and fixed my problem... I stand corrected read more

So I had a flat tire Monday and I called AAA this is the company that they sent out the service tech that came to help me was not too friendly, he acted like he was a little annoyed about having to crawl under the van to get the spare donut, when he did manage to get it down he put a little air in it came over put it on the car tightened it down and had me sign a paper and got back in his car not much of a personality I thanked him and when I got into the car to leave it was making a horrible grinding noise I stopped immediately got back out of my car asked him if he could come and look at it because it didn't sound like something was right he reluctantly got out of his truck walked over looked at it kicked the tire said it was fine I said well it's not fine it's making a horrible noise can you just get in it and move it forward and backwards so you can hear what it's doing he did&put the car back in park got out and told me I don't know what it is and there's nothing else I can do for you unless you want a tow truck. I told him I didn't want to tow truck and he said that there is a Big o tire about a mile and a half up the road so I took a chance and drove it up to Big o and bought a new tire and upon the service tech at Big o taking off my lug nuts they just started snapping off the lug bolts they came in and told me that whoever put the donut on the car cross threaded my lug bolts and that's most likely the reason for the loud noise in the wheel area that had the tire changed and said I was lucky to have made it there without my wheel falling off so $400 later I had to replace not only the tire but all five lug nuts so I'm not too impressed with the service from ABC locksmith in towing read more

On time and on budget. Thanks for a speedy kick change out of our new office space. Polite and professional. Definitely recommended!

I lost the key to my Honda Accord. ABC, referred by AAA, to the rescue! Representative Joel showed up timely, assessed the problem and within a few minutes I heard the "happy sounds" of the Accord starting up again. Joel is fun, funny, witty and competent! This was a seamless transaction, competent, polite and to the point. We shared some giggles, some shoulder bumping and sincere good fun to get the new key made. Highly recommended! 5*****! Thanks Joel! read more

Fast and great clean job highly recommend Ben was here less than 20 min and open my car in the best price in town read more

This was a AAA service call. My key somehow got de-programmed for my vehicle, and I had to call for service. Dale was the technician who came out to reprogram the key. He was impatient and rude, and stated that he was "about to leave" because he couldn't find the place where the car was located despite explicit instructions. My membership covered $150 worth of locksmith services. ABC invoice me for $125, yet they still charged me $25 out of pocket. This makes no sense whatsoever. Upon calling "customer service," I spoke with a Jasmine, and extremely unprofessional representative who slurred her speech and used words like "gonna" and "uh-huh" instead of speaking to me in a professional manner. She got loud and bellicose and argumentative. I would NEVER use this service again, and AAA should think better about utilizing them as an authorized representative. read more

Quick response, friendly service and reasonable rates for those trying to rekey their home without delay. Had my home broken into recently and the thieves took some keys. Called one locksmith the next morning and they wanted to charge 1.5x the amount ($145) because it was a bank and federal holiday for some government workers. I told the first company it wasnt a holiday for most of us in the Valley. I called another company and they said they could do something 4 hours from when i placed the call. Apparently, people are losing keys all over Vegas. I decided to call ABC Locksmiths instead. Thankfully ABC didnt feel the need to gouge me and charged me the standard rate of $63 service call+ $22 for each cylinder and $2.50 per additional key. They showed up within 45 mins which was a lot quicker than the time frame of other companies and changed all locks out quickly. Price was reasonable considering the other option of buying a whole new lock set and installing them on each door which would have take hours. This took 30 mins max. Id use them again and refer friends to them. read more

I had my first experience with a locksmith today and i cant imagine it going any better! My appointment was between 8-10am...Joel text right at 8am saying he was on his way. When he got here, he was very kind and professional. Talked to me and explained things while working. I was back in my residence in about an hour and a half, if that, with my vehicles ignition fixed! He was awesome and if i could give 100 i would! Thank you so much Joel, for making a difficult few days all better! IF i ever need a locksmith, i will be back. I will also refer the company thx read more

The guy didn't want my money. Green Valley locksmith was all to happy to take my money

We have been going here for years for all the vehicles in our fleet as well as any home key needs. Israel, the manager, obviously is having trouble with help. Went there today with a warranty problem and the technician on duty was rude, had no idea what he was doing, and literally threw my keys on the table and told me he couldn't help me. Told me I could wait for the manager to get there, but had no idea when he would arrive. My company is looking for a new locksmith as a type this. read more

After looking around for hours. Everyone quoted me 100+ for a car key copy. Went here and Justin was great help. Quick and easy prices without asking me for all my info. $5 per key!!!!! And they work great. Definitely recommend. Again Justin was great read more

I have used ABC Locksmiths for all of my door locking security needs - for replacement keys, for high-security locks, for padlocks, and much more. Check them out! I strongly recommend them as the top licensed lock-and-key security contractor in Southern Nevada read more

Paid these people 150$ to reprogram my car key they came out twice never reprogrammed it then wanted to charge me another 250$ to do a job they never finished in the first place!! They were highly recommended by my AAA agent. So I called AAA and told them hopefully they don't recommend them to anyone else. Their tech are straight YouTube technicians! read more

Drives like a total prick, cutting people off, swerving in and out of lanes with no signal, and tailgating. To top off this awful driving, the brake lights on their vehicle don't even work. Stay off the road if you're gonna be an asshole. read more

I was very impressed by the knowledge and expertise of the field tech sent out to work on a complicated lock system at the Martin Tower. He was quick to address every concern we had and make the repair the right way.. at a very reasonable cost. Superb customer service and and always available immediately by phone which these days is becoming a rare service. I am super satisfied and will recommend ABC to anyone with a Locksmith need. read more

This is my go to place when I need to get keys made. I prefer to come here when I need to get keys made over going to Walmart. They recently moved to a smaller suite right next door to heir old location. So today I needed tree keys made and I was in and out in less than 5 minutes. The only negative about today visit is they guy tells me I can't pay with a 20. He says that getting 20 ruins his drawer for the whole day. This is at 11:51 am. So my advice to you is to take a stack of 1 dollar bills. read more

ABC Locksmiths - Need keys - Keys & Locksmiths Near Me - Las Vegas, Nevada

Excellent job and great service. I have used them and several times over the years. Most of my jobs have been commercial, everything from replacing/adjusting panic bars to drilling safes and simpler jobs with rekeying locks and replacing door hardware. I have never had a complaint with the service. I WOULD recommend the business to a friend, family member, neighbor or colleague!!! read more

Bought a new home and needed to change out some locks and had some locked rekeyed. The issue though, was that I was not in the state, but still needed the work done. My realtor setup an appointment with these people, and I was in a bind because I needed the work done. If doing so again, I don't think I would call these people. The service was quick, and the installation decent... But the prices were RIDICULOUS! First of all, they charged $89 for a service call just to show up! It wasn't even an emergency call either. This seems to be a pure and simply gravy charge. They charged another $75ea to install two locks that I supplied (easy). Key duplicates (6 total) ran me about $20 each (this only costs a few buck at Home Depot or Lowes). Installation of 3 dead bolt locks... Another $75ea, (though in all fairness these were supplied by ABC). In total by entire bill was about $600. The kicker? He only spent 44 minutes doing all the work. So, probably about $100 in vendor supplied material, $500 in labor for 44 minutes of work. For a locksmith, this is VERY expensive and quite extreme for most trades. I think I made his day/week. I have used other professional locksmiths in the past and this probably would have cost me less than half what ABC Locksmith charges. Needless to say I don't think I will use them again, simply because of the prices. read more

Complete GARBAGE company. They took my service call & gave me a 90 minute window when they would be to me. After waiting an hour Cody called to tell me he couldn't talk any techs into staying for my service call(4:45pm not late) & that I needed to call another locksmith because they wouldn't help me. He called after waiting an hour at 5:50pm to let me know that so they left my two infants & myself standing outside in the freezing cold for 5 hours because of their crappy business ethics! When I said I wanted to speak to the manger when he canceled he said there was magically no manager. I called back today to speak to the manager & she just wanted to argue saying they were in the right. I wouldn't even be mad if they told me at 4:45pm when I called that they couldn't do it but they left me waiting an hour to call & cancel after everyone else was closed & it was after hours for everyone else so it took 5 hours standing out in the cold to get help because of you guys! NEVER AGAIN WILL I USE YOU OR RECOMMEND ANYONE TO YOU! After seeing you guys do this to me then wanting to argue about how you're right after, I'm completely appalled!!! I will let everyone know how you guys do business too! I don't want one other person or Mother to be stranded like I was yesterday because of you guys!!!! You should be ashamed of yourself!!!!! read more

The HOA in the building had misplaced the key to the unit I live in and apparently someone has it but don't know who. I have just found out that ABC is the most unreliable and unprofessional locksmith in the valley. They have scheduled to change the doors locks between 5-7pm. I waited at home at 4:15pm. It is currently 12:45am and they're still not here. I contacted them at 7pm and was told that they have 2 calls ahead of me. I had to call them again at 8:30pm and asked them to keep me posted and even asked if they can contact their "1" person locksmith to give me an eta. It was like pulling teeth. I don't rate any companies on Yelp. But I thought this would be that time. By the way, I am unable to use any other locksmith because the building I live in is contracted with them. Update: 1:15am. They're here!! Yes! Finally. read more

After having some idiot thief try and pry open my back door at my business, I needed a new door handle. I have the special locks with the laser engraved keys so I brought the broken handle with me to see if the tumbler could be saved. Robert was right on top of it and after a half hour and hard work was still not able to save the tumbler. He tried hard and I appreciated his effort so I wanted to give a shout out to him. The other guy and woman there were very nice as well. I bought a new door handle and they didn't even charge me for the work Robert did. I am setting up an account with them for future service if needed. read more

Wow! Loved this place. They were super professional, friendly, timely, clean, reasonably priced for the great work they do! Should also mention great tech, but can't remember his name. I'm sure they're all great. I'll definitely call them again. read more

Was told on the phone that the wait would be 30 to 40 minutes. They finally arrived at my house about 30 minutes later. I was charged $95 for 10 minutes of work while the guy picked the lock on my door so that I could regain entry to my house after locking my keys inside. That's an insane price, would NOT recommend. read more

I locked myself out of my car four years ago, and these guys came to the rescue with great customer service. This past weekend it happened again, and I knew exactly who to call... and lo and behold, the service was even better. First off, a human being answered my call promptly and immediately began helping me - no automated machine or long wait. Next, the courteous and professional gentleman on the phone gave clear instructions on what info they required and what I needed to do on my end to get things resolved. They gave me a 2-hour window on when they would arrive, and then called me 15 minutes prior to arriving (on time) to tell me they would be there soon (again, on time). Their assigned customer service specialist Joel met me in the parking lot of a casino in an area not too easy to find, got to work right away and resolved the issue in ~10 minutes. Best of all, Joel was cordial, knowledgeable, professional and provided quick solutions as well as some great advice on how to avoid the situation in the future. No one ever wants to be in a situation like this, but this company is one of the best in the business and alleviated all my frustrations. Kudos to ABC and I highly recommend them to all my friends in Vegas who are unlucky enough to be locked out of their car or home. read more

Best locksmith company I have every had. I needed to make sure my house is safe and secure. I had the install a high security locks and a safe for my personal items. The locksmith that came out was great and professional. He was quick and didn't waste anytime. I will be recommending these guys to all my friends and family. read more

ABC Locksmiths - Keypad installed by abc lock - Keys & Locksmiths Near Me - Las Vegas, Nevada

Horrible customer service called and woman answering phones was very rude and unprofessional so much so that I called another company. I have used them in the lay for several properties and never had an issue but this experience by far was the worse. Will not use again read more

The person cutting my key failed to use care and damaged my key while he was sanding it. He didn't acknowledge the fact that it was his fault and said I brought it in like that. I bought this key brand new OEM online, arrived the day before. You can tell by the contour and location of the scrap that it's caused by a machine. Not by me damaging it myself somehow. Key was cut fine, they just need to be more careful next time... read more

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HUGE RIP OFF!. I had a broken front door lock and handle from a tenant and had to replace asap. this company charged me 2 times the amount for a door handle/lock and the 1/2 that to install it! they really took advantage of me being I had no front door access and could not use garage door or exit sliders to go get estimate on the lock set. read more

Great customer service! JR did an amazing job! Highly recommend for any key/lock services!

Finally getting around to doing this review. We had to use their services for an eviction we were doing. Their prices beat everyone else's we called. They were prompt to message me back. I contacted them through Yelp. They called several times before the date and time of the eviction. They called to verify the appointment once it was set, the day before, the day of and also the tech called me when he arrived. Considering timeliness is important during an eviction, I appreciated the fact that he was there well before the scheduled time. The guy was quick, friendly and professional. I was so happy with their service; we defiantly found our new go to locksmiths. They also called back for some customer feedback, but I missed their call. They are definitely very good at what they do, efficient, punctual, more than reasonably priced and genuinely concerned about customer satisfaction. Hope they see this. Y'all were great read more

Awesome guys, honest and friendly. Will use them any time. My wife who was pregnant accidentally locked her medical insurance card in the car :( Hello Panic! Well, when you are in front of the hospital time is if essence. When ABC came, they fixed everything! read more