TERRIBLE customer service, specifically 'Robert'. Unhelpful and cold demeanour…read more AND I never received my order so am disputing the over $400 charge with my credit card company.

The team at WaterMatters has always been very helpful and provide information to make an informed…read moredecision about products. I especially like to thank Mary for her efforts to bring options for better water filtration for the home.

I found a leak in my pump house after the pressure tank around midnight, called Aquatech the next…read moremorning -- a real person answered the phone and took a description of the problem. I got a call back that afternoon, arranged service for the next morning, and my system was fixed by 10:30 am, just 24hrs from making my first call. The guys who did the work were pleasant, calm, professional, and fixed it up straight away. This was the fastest, most perfect experience with well service I have ever had. I know exactly who I'm going to call the next time I need help with my well.

Our pump was going out for the 3rd time and since Aquatech had fixed it last time I was hoping they…read morecould recommend a replacement. We are so happy with the recommendation! It is quiet, great pressure and installed quickly over the holiday. Thank you so much! Highly recommend for pump and well needs.

I chose Evergreen Water Treatment Northwest after researching whole house water systems. Before…read morerecommending a system David, (the owner), came to the house and checked the water for hardness and chemicals. He determined that Water-Right, a fairly priced US manufactured unit would best serve my needs. David was timely for each appointment... knowledgeable and professional. I like supporting veteran owned business' and was touched that David gave me 10% off when he found out that I was also a Vet... It's easy to wholehearted recommend David and his company . He responded to all of my questions; even making a special trip back to insure the unit was working well, ( It was, I didn't understand the salt cycle). I live on Vashon Island, only accessible by ferry, and a special trip back isn't always an easy one..I am confident that in the years to come not only will the system do its job, but David will back up any service needs should they arise...

like many who posted on here I've had similar experience with this company or a deposit was paid…read morerequiring half of the total and then the owner of the the . He's unable to be reached via phone text or email currently it appears his closed June 2026. He's never made any attempt to refund the deposit or notify us as the customer that his business was going to close.

Store manager Dave is a lazy arrogant ****. I stopped in to make a $20,000.00 purchase and he could…read morenot answer even the simplest questions. I asked about the product and he told me to google it and look online. He did not know SFA about the item he is selling out the front door and said if I want more information from him or to take a closer at the product then I would have to make the $20k purchase first. What an dick! I strongly suggest that the ownership of this store gets rid of this poor representation and finds a customer centric manager asap. This guy is not doing your sales and marketing any favours that is for sure. I have since made my purchase elsewhere with a company who respects me and my money. So much for supporting this local business. I will never purchase from this company as long as this guy is still there.

Great work. Timely and always punctual. Great communication. Clear planning and contracts. Worked…read morewith me regarding payments.

Outstanding service, above and beyond, during this difficult time. My husband took in our defunct…read morepond pump yesterday and a fabulous technician took it apart, put it back together, said it was now working (which it is!) - all at no charge. And he just asked for a thank-you on social media. So here it is: THANK YOU!! (p.s. He also gave us a free bottle of bleach water to wipe things down. Bravo, Van Isle!)

From the owner: Van Isle Water Services Ltd. is a Canadian‑owned and operated distributor and retailer specializing…read morein water movement and treatment solutions. Founded in 1972 in Victoria, British Columbia, the company supports customers across Canada from three locations in B.C., combining deep product expertise with a large, readily available inventory to keep water systems running reliably. The company's core offering spans water pumps and related equipment for aquaculture, commercial and residential swimming pools and hot tubs, fish ponds, fountains, water gardens, lake and lagoon management, irrigation, water treatment, sump and septic, rainwater harvesting, groundwater management, and well water systems. Customers can also access in‑store pool, spa, and hot tub water testing and quality analysis, backed by knowledgeable staff guidance.

Called in this company after a very bad experience with another company. Tech was called in same…read moreday - he was very thorough and knowledgeable. He told us exactly what was going wrong from our well, to our cistern and jet-pump. He was able to rectify the issues and get us water immediately. I am only sorry we didn't call BC Aquifer first. Hank and his service tech we great to deal with. Highly recommend this company.

From the owner: Water Treatment, Pumps, Well Testing, Irrigation…read more Water experts

Good service and high quality parts. Appreciate the honesty as well. Have been working with and…read morerecommending filterco for more than a decade.

From the owner: The experts at Filterco Water Treatment Ltd are dedicated to resolving all your water treatment…read moreproblems in a timely and cost effective manner. Our goal is your satisfaction.

Awesome company! My…read moreoffice decided to get rid of water bottles and get a couple of water filters from WA-2 and the entire experience thus far has been great. I called and had them send me over a quote. Everything moved super fast which I appreciate! I was never left waiting. Even when you call, there is a LIVE person who helps you. The gentleman who did installation was super friendly and helpful! Also, the billing process is super easy! They have short and long term contracts and their pricing is definitely fair.

Adam is great - we get the coffee we order promptly and he takes care of keeping out equipment…read moreclean and running well. Highly recommend Wa-2! for coffee services.