Paul was able to schedule us within a couple of days from our first contact. He quoted a number which was fair. This is not the first time we have had this fireplace/ chimney cleaned. We have never used the same Company twice. That will change now. He was professional, informative, very careful to keep our house protected. He was incredibly thorough. He even used a drone with a Hi Res camera to inspect the outside; all sides from top to bottom. I cant recommend them high enough. read more

Paul was amazing from start to finish. There's no guessing game. He told me exactly what to expect and he truly kept his word. Very honest and reliable. So glad I found this company. Great company like this, should get rewarded by more business. I will definitely recommend all my friends and neighbors. Utterly so impressed!! read more

Chimpro chimney sweeps - New crown and mold removal - Chimney Sweeps Near Me - Alexandria, Virginia

Super nice guy, honest, quality work. Highly recommend this small business. I would hire again!

I needed a lot of repairs for my chimney. Paul's team was fast and responsive to outreach. Extremely professional and knowledgeable on what needed to be done. Very competitive quote (I had 3 others). The team was able to add in a steel liner, improve the seal to prevent A/C & heat from escaping, and seamlessly repair the brick & mortar exterior (with a perfect brick match!). Very pleased with this team and service! read more

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It is rare when my expectations are exceeded when contracting a company to do work. Paul and his team exceeded our expectations from start to finish. Great communication, reliability, and quality work combined with genuine care for their customers. A pleasurable experience and my first and only option for future chimney needs. Bravo to Chimpro! read more

Chimpro is top notch! They were quick to respond to my service inquiry and fit me in the next morning for a condo fireplace inspection. Paul was so easy to work with and stayed in constant communication. The technician, Mike, was also very helpful and showed up on time! Highly recommend Chimpro and looking forward to working with them again in the spring for dryer vent inspection! read more

I discussed my job with him on yelp and then the phone. I explained a damper was not closing all the way and it was just above the fire box (living room access) he said he would look at schedule and then started talking about the weather and ladders...I said it's a indoor job incase he was confused but he became agitated and kept saying he wasnt going into work for one job...(which I understood) but still wanted to clarify it was indoors...he then started talking over me saying have a nice day (to basically hang up) it was SO WEIRD!! Going elsewhere read more

Paul was an absolute lifesaver! After enduring ten months of frustration with our leaking fireplace, he solved and fixed the problem. The original company, Winston, left us in the lurch because they failed to fix the issue correctly the first time. When we called months later to let them know the fireplace was still leaking, they came out to survey the problem. They promised to send a same-day estimate to do additional work, and we are still waiting to hear back - that was three months ago. I found Paul through strong Yelp reviews. I called, and he asked me to send pictures of the outside chimney. Through iPhone pictures, he was able to spot the problem. Paul didn't just fix our fireplace; he took the time to explain every step and issue, ensuring we understood the problem and the fixes he was proposing. He sent a reasonable estimate the same day. The work was completed within two weeks of his first visit, with the repair only taking about three hours. What sets Paul apart is his dedication to customer satisfaction. He didn't consider the job done until he ensured that our fireplace stood strong against the elements. He called me after the first rainstorm to verify there were no leaks. And guess what? There weren't any! If you're facing fireplace troubles, call Paul. I highly recommend him for his exceptional service and unwavering commitment to doing the job right! And Paul's pricing was significantly more reasonable compared to the other company. read more

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Outstanding service by Paul. He was on time, super pleasant, efficient, explained all until I understood it. All this and a fair pricing too!!! We couldn't ask for more. We have found our chimney fireplace professional. read more

Paul and his team put in a chimney liner, which included some masonry work. They were absolute professionals from the time Paul answered my first call until his team's completion of the job only a few days later (at a cost lower than I was quoted by competitors). I would not hesitate to recommend Chimpro to my own friends and family. read more

Chimpro provided excellent, prompt and professional service and highly recommended them. This being the first time I engage with a chimney sweep I was unsure of what to expect, Paul responded promptly to my request for service, arrived on time, and was professional and truly engaged during the whole visit and took time to educate me on the state of the chimney, the inspection and even how to take care for it. You could see that Paul takes pride and joy from his work, I strongly and sincerely recommend Chimpro to others. I am very happy with their service and will continue being their client for years to come. read more

Paul was very responsive, came quickly and worked around my schedule with pleasure - truly great and easy to work with.

Paul was great and cleaned/inspected my chimney really quickly! Highly recommend Chimpro Chimney Sweeps!

The service was outstanding!!! I received a lot of guidance about properly using the chimney and how to maximize the heat reflecting into the room. Also their services are very reasonable. I have absolutely no reservations about recommending Chimpro!! read more

We need to have a lot of chimney work on our new house. Paul and his team are true professionals! They were quick to respond, super easy to work with, and did an amazing job! They replaced two flues, repointed the outside of the chimney as well as some other detailed work. I can't recommend Paul enough and will definitely be calling him for any future chimney needs! read more

I cannot say enough about Paul and Chimpro Chimney Sweeps. He demonstrated superior flexibility by accepting my project with less than 24 hours notice. I live out of State and my house is between renters, so it was critical to get the fireplace cleaned and the chimney swept. Thank you for accommodating my extremely short-fused request, and for your exceptional service and unmatched professionalism. I highly recommend Chimpro Chimney Sweeps. Truly the best in the business. read more

Chimpro chimney sweeps - Fireplace cleaning - Chimney Sweeps Near Me - Alexandria, Virginia

Literally called and started to speak. The person who answered hung up on me. So I thought they would call me back. They didn't, so I called back assuming it was an accident that they hung up on me. Second time, he picked up again, and I asked if they could reconnect a chimney flue in attic. They said no - so I asked why not since they are a chimney company - and he hung up on me again. From the minute you call, his tone was abrupt and rude. Don't bother calling people with no customer service. read more

Paul and his team were outstanding. When I called about water dripping around my fireplace, He was responsive, clear in his explanations, offered options on how to solve the problems, and communicated throughout the whole process. They did excellent work at a fair price. He even pointed out other small issues on the exterior of my house and cost effective ways to deal with them. Definitely above and beyond service! read more

Chimpro cleaned my Chimney and helped to diagnose why my chimney was leaking cold air. Paul clearly communicated needs and educated me on my chimney. He provided excellent service at great prices! read more

Outstanding. They fit me into the schedule. I requested an estimate for a chimney liner. After inspecting the chimney, the technician told me my chimney was fine and I did not need a liner. This was very honest. Many companies would have told me they would strongly "recommend" a liner to get the business. I will continue to rely on this company for regular maintenance. read more

I found Chim Pro via Yelp. When Paul Tramontano arrived with team, they could not have been more professional. Our new place has a wood burning fireplace. They did an overall assessment and cleaning. He provided some recommendations for needed fireplace accessories. Paul also walked me around the grounds and showed me future risk factors on the exterior--regarding overgrown trees and other maintenance. I was thoroughly impressed by not only his safety knowledge, but also his friendly customer service. We will absolutely hire this company for all future fireplace needs. read more

Pleasant to work with and quick to respond! They do good work at a fair price. We recommend them to friends.

I had an excellent experience with Chimpro. I moved into a new home and had my chimneys inspected by another company, who also recommended work to be done. I reached out to Chimpro to compare estimates and I am so happy I did. Paul was extremely responsive throughout the entire process. He provided me with a quote over the phone based on flue size and some pictures, sent a team to provide a free inspection regardless of whether I went with them in the end or not. After the inspection, he stayed true to the price he quoted me over the phone with a very generous discount. In the end the quote was significantly less than the other company, and included more work to be done. His team was very professional and trustworthy, and efficient, working around my schedule. There was also a mixup with the equipment supplier, who was a few hours late delivering the equipment, and Paul requested a rebate from them due to the mixup and passed the savings directly on to me. Overall a wonderful experience with Paul and the team - they are kind, honest, and did great work on my house. Cannot recommend them enough! read more

Called to ask about repointing my chimney. The person on the phone told me it was their busy season and he didn't want to come out to look at my chimney so he asked that I send him pictures over the phone and he'd provide a quote. I thought it was weird and not the best customer service but climbed up my roof and took photos and sent them. No one has contacted me since. It only takes a few seconds to text response or acknowledgement. These people must be doing very well but I have found their initial customer service is lacking. read more

Techncian was very good and cleaned firebox in addition to chimney stack, fire screen and surrounding area. He worked diligently and was sure to reach all of the stack. All work was conducted from the fireplace in the living room. He did not need to go on the roof. I recommend this business but be aware of potential up-sales techniques, i.e., chimney crown looks "weak" and "we could repair", without even going on roof to look at chimney top. read more

I was panicking over my condo's HOA requesting a chimney clean and dryer vent inspection. I called the company they requested 4 times and left 2 voicemails. Luckily I came across this amazing company! Who I am assuming is the owner, has THE BEST customer service. Also the cleaner I had, Victor, was SO friendly! He actually made my morning with our banter about my cats and pictures on my wall. I'm posting this to my Nextdoor account, because I am so incredibly pleased with this service. Chim Pro has worked with me, and has definitely made me smile! read more

Great service, responsive and very professional. Definitely recommend Chimpro to anyone who needs chimney service!!!

Could have easily sold me a bunch of services I didn't need. Instead he told me the truth about what was needed, and unfortunately, it wasn't a chimney sweep, it was a plumber. I really appreciate his honesty and integrity. read more

Today was my second time using this company for a HOA-mandated chimney/fireplace inspection. I had first used this company back in 2020, and was glad to use them again today. I had fallen behind my required HOA inspections, and Paul was able to get me scheduled ASAP. Paul arrived nearly an hour ahead of schedule which I loved, and was able to finish within 20 minutes (as I've never used my fireplace). I'm looking forward to the next HOA inspection in 2024 so that I can call on this company again! read more

On time, efficient, quality work and highly focused on meeting my needs - I can't recommend them enough.

Can't recommend Paul and his team enough. He's very responsive and he wants your business for the next 30 years, not just one job. Had my chimney cleaned by his team and he talked me out of other services I inquired about because he checked and said I didn't need them - very honest business practice you don't find very often these days. I got quotes from many other companies, some that charged a lot more, and some charging less with a variable range of prices and hidden fees. He runs his business with a small efficient team of 4 guys so you're not paying for big box overhead and company staff which means you get the same high level service as the more expensive companies like Rooftop without the steeper prices. Not only were his prices better but he managed to fit me into his schedule within a week. Couldn't be happier with the service and can now warm up by the fireplace for the holidays without worrying about chimney fires. Call Paul if you need to clean your chimney, no need to get quotes from anywhere else. read more

We highly recommend Chimpro Chimney Sweeps! Paul and his team were responsive, professional, and explained the status of our chimney and next steps in a way easy for us to understand. They were efficient and did a great job. read more

They were very professional. Contacted us ahead of time. Arrived on time and performed their inspection and cleaning for a reasonable fee. And they recommended a fireback which we could buy elsewhere so they weren't trying to upsell! Definitely will use them again. Great customer service! read more

Paul and Victor were on time and professional. They explained everything to me. I am so glad i contacted Chimpro after i had another chimney company quote me thousands and thousands for unnecessary repairs. These guys explained everything to me and i recommend them highly. read more

THE BEST! Highly recommend you using them for all your chimney needs. Paul was very knowledgeable and talked me through the whole process on the phone when I made my appointment. He gave me all the options but did not force any services on me. When he arrived both him and his assistant were very courteous and you could tell they cared about treating my home with respect. They explained each step along the way and even asked if I wanted to look at the cleaning process as he moved through them. Turned out my chimney was very dirty and required some extra cleaning but he still honored his initial price. Like I said he was very careful with my house and our belongings. Making sure they did not ruin or make something dirty, which I was initially concerned about with all the dust/soot. The final product was cleaned very throughly. He vacuumed up all the soot. Filled in all the exposed joints and re-painted those areas with black paint. Then picked up all his drop cloths and wiped down the entire area before he left. In short, Paul was excellent and exceeded all my expectations. I never felt pressured into any extra services, which I feel like is common with service calls nowadays. Give Paul and Chimpro a call next time you need a cleaning or repairs! read more

Joni and Josh did an amazing job on our chimney. We have a 1940s cape cod style home with the original fireplace and finally decided to get the fireplace in working order. We reached out to Chimpro and they were able to come out the very next day for an inspection and estimate. Their inspection confirmed everything we suspected may be wrong with our old fireplace. They provided a reasonable estimate and even helped explain everything that needed to be done thoroughly. This really helped me eliminate other quotes from local chimney repair professionals, whom I am sure do great work, but also included some unnecessary work. They were able to start repairs on my chimney the week following my inspection and kept me in the loop during the entire process. They are VERY responsive and respectful and I couldn't recommend this business enough. read more

Chimpro chimney sweeps - Before and after - Chimney Sweeps Near Me - Alexandria, Virginia

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The team arrived early and was efficient, neat and extremely friendly. They were informative and respectful of our property. I would give them 10 stars if I could. EXCELLENT SERVICE! read more

Using Chimpro was a great experience. They were super professional, friendly, and had the most reasonable cost for the repair I needed. The repair was completed promptly even though the weather made the effort super tough to schedule. Chimpro was able to complete the job before some other companies were even able to come give an estimate. I would not hesitate to use Chimpro again and I can't recommend them enough. Thanks Chimpro! read more

Our super high townhouse chimney had a huge black stain. Paul explained that there are likely damage and cracks in the crown which allowed water to seep in and grow the mildew stain down the side. He offered to rebuild the crown and also the first two courses of brickwork that were loose. His technician was a joy , smiling throughout and doing the work quickly, efficiently, and last but not least, perfectly. All alone , all the way up there. Truly impressive. Paul and his company are as good as it gets. I highly recommend them! read more

Chimpro chimney sweeps - Chimney - Chimney Sweeps Near Me - Alexandria, Virginia

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Outstanding service and fairly priced! Service and inspection was thorough and process was explained in detail! Thank you Chimpro!