Service Requested: 5.0 | Quality: 4.95 | Value: 4.0…read more Return user of ACE PLUMBING & ROOTER, usually to SNAKE THE SHOWER DRAIN. Project was clear a clogged bathtub drain, change faucet and s-pipe in powder room. CARLOS arrived within time frame of service, was quick to assess and get to work. Once the original project was completed, on checking pipes in the garage, noted there was an active leak. In the garage! Thank goodness, CARLOS was still there. He assessed the situation, offered me options of service. Essentially a quick patch job or replace the pipes completely. Given that the pipes were original with house. Inaction was not an option for the leak either. A patch job would only defer the work further down the line. I like to take care of issues as soon as I can. So I opted to replace the pipes. Groan... CARLOS returned the next morning and set to work right away. I was surprised he didn't have any help but he did an excellent job! CARLOS is well-thought out of what he needs to do, meticulous in plumbing the job and that it's done correctly in minute detail. CARLOS made sure he cleaned up the area, went over the changes with me and while I cannot address the pricing point here. I was very appreciative and glad CARLOS was here and had taken care of the scheduled work, as well as the unfortunate unscheduled work. CARLOS gets FIVE+ stars for himself alone! Definitely reach out to ACE PLUMBING & ROOTER for your next plumbing project. And ask for CARLOS if he's available!

Had a drain clog that just wouldn't quit so I called Ace and they got someone out pretty fast,…read morewhich I wasn't expecting on short notice. Eric was the guy who came by and he was easy to deal with, got straight to it and explained what he was doing along the way. Clog's been gone since. Only reason I'm not doing 5 stars is nothing major, just wish scheduling had been a little tighter on the window, but the actual work was solid. Would call them again next time something backs up.

Our shower wouldn't drain, then the toilet filled and started bubbling and the bath in the adjacent…read moreroom started filling with sewage water. My husband went into the crawlspace to look and pipes were leaking under the pressure of a clog somewhere. I called Discount plumbing who sent Antonio out and he arrived on time even though it was a Sunday afternoon. There was no additional call out charge for it being a Sunday and no charge unless work needed to be done. Antonio spent time investigating our sewer line which was completely blocked with roots and partially collapsed. Antonio showed us the camera footage as he investigated. He also went into the crawlspace to confirm what my husband had seen. Antonio was so personable throughout and very clear in his explanation of what was going on and what work needed to be done to fix everything. He returned with a full crew the following day at 8am who put in a 13hr+ day to replace all the damaged pipes in our crawlspace and replace the sewer line. They wouldn't leave until they had replaced our lawn and put our deck back together, working in the dark. Given we initially thought we would have to move out of the house while we waited for work to be done, this was an amazing service.

Antonio came to fix my clogged kitchen sink. He was great and even gave me a new P trap since mine…read morehad a little crack that I hadn't noticed before. The clog was pretty deep and he was able to fix everything quickly with great service. Thank you!

Fast Response Plumbing did an incredible job with my sewer line repair in San Francisco. We decided…read moreto get a lot of bids for this project. Theirs came in at a very reasonable rate, and most importantly, they had capacity to start as soon as possible because we had an urgent sewer line failure. When I called, I believe I came into contact with the owner. I explained to him the scope of the job, and I even told him that he probably doesn't need to send a plumber out because, at this point, we are just comparing costs and I even hinted that we were desperate to get started as soon as possible based on what was told to us by the other plumbers that came out. The owner told me that he'd send a plumber out anyway to do their own scope, since other plumbers may have not been consistent, he could have very easily taken advantage of my desperation in this time, but he didn't David was the only plumber out of the many bids we got who actually called us out and showed us what was on the camera, and explained to us what was happening underneath our house. Within 24 hours, he got the quote back to us. Again, he knew it was an emergency, so the turnaround was great! He came out with a nicely staffed crew. Within a few days, our floor was jackhammered, there was a mound of dirt in our garage, and within the next few days, they connected our sewer line, so we were only without water for a few hours at most. The sewer line installation passed city inspection (SF) the first time. the dirt was quickly backfilled, with concrete poured on top. From a little over a week to the initial consultation, we had a perfectly working sewer line, and we were able to park in our driveway. they were very neat after they completed their job, and they even cleaned out our garage where all the backfill dirt was being stored. I highly recommend them for your sewer repairs, and they will be our new plumber going forward.

Great customer service from start to finish! Booking and confirming the appointment was seamless,…read moreand we really appreciated Joe taking the time to patiently listen to the issue, clearly explain what needed to be done, and offer a few options that worked within the timeframe I requested. He was also flexible about waiting for me to confirm that our building's water could be shut off before scheduling the appointment, and he provided an upfront cost estimate that was completely reasonable. The two technicians (Jarvin and Kevin?) who came out kept us informed when they were on their way and were courteous, professional, and efficient in completing the work. We'll definitely call on them for future plumbing needs and wholeheartedly recommend them to anyone looking for reliable, professional service!

quick fast positive and nice. 30 day warrantee that the drain wont clog and good value.read more

I've been dealing with Atlas Plumbing and Rooter for the past 4 years ever since the last deluge in…read morethe Bay Area in 2022/2023. Once again, they were courteous and professional in their estimation stage with their administration staff (Charlene and Junior). During the service for rootering of my rainwater drains and sewer drains, both Junior and Carlo were excellent in service and extremely courteous. Kudos to the entire team. Great company and great operations.

We had three plumbing tasks to check-off: add a utility sink somewhere in the garage, add a second…read morespigot for the back-half of the yard, and replace the p-trap in the kitchen sink. For all three, Johnny offered options with advantages and disadvantages of each, and let us choose which was best for us. All three tasks were done quickly, and at a high-degree of quality -- and all three were clean after the work. (Actually, he left the floor of the half-bath in the garage where the utility sink ended up *cleaner* than it was when he started!) Absolutely would recommend, and would call Citywide Plumbing again for any new plumbing projects around the house

Our house trap connected to the city sewer was overflowing again, so we thought we have to suck it…read moreup and replace it, which requires digging into the concrete pavement and costs thousands of dollars. Johnny responded quickly, listened to our issues, asked us important questions, and gave us some excellent advices. He saved us from spending thousands to repair something that didn't need fixing. What a honest person! For future plumbing needs, Johnny will be the first person I call from now on! I have already saved his number into my contacts.

Our center has been having backyard sewer issues (older pipes) and Precision Rooter & Drain have…read morebeen able to help us whenever it gets back up. The staff respond quickly, are able to explain what the issue is, and give clear plans/explanation on how help address it. There are also able to give a quote based on the service and do honor their warranty if something is needed (based on experience). I think it's a good value and like the fact that we're supporting a local business. Additionally Evelyn from customer service and Mario are very professional and take the time to listen to what is needed. Would recommend to others. Thank you Precision Rooter & Drain.

10/10 Mario came by to clear out 5 drains, and did an amazing job. Especially with our outdoor…read moredrain, great communication and very well priced! Highly recommends

Edwin was fantastic! patient, informative and professional. Great job! Needed some work done on the…read morewater heater and Edwin was great in completing

This company is a total scam. I found them through a Google ad and was interested in their camera…read morepipe inspection service, which was advertised on their website for $65. Before scheduling, I called to confirm the price, and the person I spoke with also stated that the inspection would cost $65. However, when the technician arrived, I was told the price was actually $190. The advertised price and the quoted price over the phone did not match what I was charged on-site. Based on my experience, I would avoid this business and make sure to get all pricing in writing before scheduling any service.

Needed a plumber to help remove the old toilet fill valve and replace it with a new one. Most…read moreplumbers were busy on a rainy Sunday. I called General SF and spoke to Yevgeny. He told me he could not get to my house until approximately 9:00 pm. He was very professional and even tried to help me for free, when he asked me to text him a picture of the fill valve. Unfortunately, his suggestion didn't work, so I needed him to come in person. When he arrived, he impressed me when he removed his shoes without being asked. I wasn't going to ask him to remove his shoes, as there was a water leak and the floor was just recently mopped. He replaced the fill valve effortlessly. I looked at my son, as we were struggling with removing the old fill valve. Leave it to a professional. He cleaned up the job area and I was charged a reasonable price. I would recommend this business without reservations.

Great service, went the extra mile to make sure that everything was in great shape. Super organized…read moreand detailed work, and reasonable pricing. Highly recommended

Jake Hankins from Handyman Heroes installed a Murphy bed for us and did a really solid job. That…read morething is heavy and awkward to maneuver, and Jake (along with his teammate) hauled the frame through our back area, assembled it, and anchored it securely to the wall. You could tell he knew exactly what he was doing. A few small things got dinged up along the way, on the wall and an outdoor stair, but the team's been proactive about making it right, which counts for a lot in my book. Would recommend Jake for anyone needing furniture installation that requires some real muscle and precision. We'd call on him again for future fixes.

Alexis from Handyman Heroes helped me tackle a wide variety of projects in my new home, and I…read morecouldn't be happier with the experience! I had a long list of tasks and honestly didn't know where to start, including: Fixing window clasps Sealing gaps in weather stripping Sanding doors that were sticking Installing baskets/plugs for my shower and bathtub drains Stabilizing my washer and dryer Installing new hardware in the kitchen Building and painting new shelving for my outdoor furniture cushions Alexis was efficient, kind, knowledgeable, and great at explaining what needed to be done and why. It's such a relief to have all of these projects checked off my list, and I especially love the new shelving he built for my outdoor cushions! I'll definitely be calling Alexis again for future handyman projects. Highly recommend!

Great experience with Edwin from Lutz plumbing. He was knowledgeable and answered all my (numerous)…read morequestions. I was impressed by his high standards for the quality of work.

Great experience with Phil and his crew. They installed 3 Toto washlets at our home and none of…read morethem were straightforward. Phil took the time to come out personally and ensure they could be installed. He and his team were also very clear about all of the specific details for sign-off before starting work. Couldn't be happier with how the installs turns out and Phil's communication throughout the process. Highly recommended.