Our center has been having backyard sewer issues (older pipes) and Precision Rooter & Drain have been able to help us whenever it gets back up. The staff respond quickly, are able to explain what the issue is, and give clear plans/explanation on how help address it. There are also able to give a quote based on the service and do honor their warranty if something is needed (based on experience). I think it's a good value and like the fact that we're supporting a local business. Additionally Evelyn from customer service and Mario are very professional and take the time to listen to what is needed. Would recommend to others. Thank you Precision Rooter & Drain. read more

10/10 Mario came by to clear out 5 drains, and did an amazing job. Especially with our outdoor drain, great communication and very well priced! Highly recommends read more

Mario was excellent. Hardworking and knowledgeable. Price was more than fair. I would use Mario and Precision again. I'm thrilled with the fast response, complete repair and fair price. read more

For the first time in 33 years our sewer backed up this week. We didn't recognize what was going on for a couple days so by the time we understood we had a problem the blockage was solid. I called Precision because of the Yelp ratings, and I am glad I did. From the start they were quick, professional, understood the problem, and excellent at fixing it. The woman scheduled Raymond to come by sometime between two and five hours from my call. About an hour and a half from my call he phoned to tell me he was enroute and he arrived 20 minutes later. That was blessedly fast! Ray's approach was logical and skilled. He first tried a cable rooting but eventually wound up having to come inside the garage and hydrojetting the clog. All along he explained what he was doing and why he needed to try another approach. He was informative, friendly, professional, AND got the sewer unclogged! Our problem was completely solved in just a few hours after we first contacted Precision. Thank you! read more

Very easy scheduling via Text. Mario was professional, timely and neat in completing the seal replacement on our master bathroom toilet. I thought the price paid was very fair and consistent with the estimate provided ahead of time. We will be calling precision rooter & drain for our future plumbing needs. read more

Prompt and efficient service. Fixed our drainage issue within about 20 minutes. Very fair price for the service rendered. Recommended.

Let's start with the good. Mario showed up on time and did a good job. Except, it was a routine drain clog and their minimum charge is $365/hour! My wife asked beforehand about the charge and they wouldn't quote and did not mention the minimum at the time the appointment was booked. That's absurd. I've had drains cleaned in this town for under $100 and they did a good job. You don't a rocket scientist or even much skill to clear a drain - just a reasonably strong back and a decent auger. I did my own before it got too hard on my body. If you have a minor problem, search around and ask for quotes. You'll have a clean drain and still some money left in your pockets! read more

Called. They answered right away. Plumber came the same day in just a few hours. Diagnosed the problem and solved it within an hour. Professional, polite, and did clean work. What more could you ask for? read more

Come to find out, homes are suppose to have regular sewer line maintenance. I'd rather have some preventative measures than deal with emergencies. This company was responsive, competitive pricing, friendly and honest. I would definitely recommend them to others. read more

Precision Rooter & Drain - Rather have some preventative measure than deal with emergencies. This company was responsive, competitive pricing and honest. - Plumbing Near Me - San Francisco, California

We had a couple of very slow draining situation's in our house and sought some quotes online. Precision was one of the only companies to respond with an actual approximate estimate rather than just promising a free in person quote. We didn't want to have to coordinate a number of different companies coming through the house and trying to make those decisions on the spot. We understand that a company can't make a firm estimate without seeing the scenario in person and perhaps even until the work is fully complete, but it was nice to have a reasonable range to go by. They were prompt and snaked the drains efficiently, leaving no mess and offered us a 30-day guarantee. Hopefully we won't need their services for a long time but it's nice to have a trustworthy, go-to plumber. read more

Plumbing issues resolved in no time. I recommend this company for anyone's plumbing problems

Our downstairs drain has suffered from blockages/backups ever since we moved in, and last Friday it blocked in a way that no chemicals, and my my poor attempt at snaking could not fix. I reached out to Precision Rooter and drain, and they responded quickly, and arrived exactly on time! Ray and his buddy hydrojetted the drain in no time at all, were highly professional and observed all COVID-19 safety guidelines (wore masks, maintained distance, wiped down surfaces), and hey, now I can flush the toilet again! Superb service, would definitely reach out to them again with any future plumbing issues! read more

Precision Rooter & Drain - This is what it looked like while hydrojetting, but once that was done, we had a functional bathroom again! - Plumbing Near Me - San Francisco, California

It was 4pm on a Friday before new year's weekend. My sewage system backed up and my house started to flood. Called a bunch of businesses on Yelp but no one came to my aid. Except for Precision Rooter & Drain. The business owner responded to my inquiry fast and gave me a quote. The technician arrived in a timely manner and was professional. He cleared my sewage system quickly and cleaned up. It was a rainy and cold night too. Now I can use my bathrooms again and don't have to worry about flooding during New Year's Eve. Thank you again for responding to my call for help. read more

Mario is a great technician. Get the job done in less than an hour , very good job and friendly . We do appreciate his work. He come around right away and get the job done . No nonsense. Very reasonably priced read more

The service was outstanding Evelyn in the office got back to me the same morning I called, informed me of the charge and quickly scheduled the service. Mario the technician, was courteous, timely and cleaned the drain to perfection. He left the area clean and ready to use. I highly recommend Precision rooter for any drain related problems. read more

Called to schedule general maintenance to ensure my main drain line was cleaned out. Mario came out and did a great job. He shared with me an idea on how he would clean it and was very thorough in the process. In and out in less than an hour. Thank you!! read more

I had an issue with our main line to the street line, caused by the construction in our neighborhood. After going on Yelp and sending out a note to several plumbing companies, we went with Precision Rooter because they were responsive and offered a competitive quote. I know there's always apprehension about choosing a company to perform emergency services like plumbing, but I guarantee you can't go wrong with these guys. It was easy to schedule an appointment and Ray came by on time and was very easy to work with. I had an issue with popping open the metal covering in my drain in front of our garage (it was full of dirt and grass was growing from it) because I hadn't been able to get it open. Ray offered to look into it for me and he was actually able to open it with some tools he had. How many places would try to charge you an extra arm and a leg for that? I was so happy once he was able to do it and I told him I could clean it out while he worked on hydro jetting my pipe. But Ray said he has a bucket and he cleaned it out for me too. I had to give him a tip after that! My pipe was serviced quickly and without issue and everything is working great. I definitely recommend Precision Rooter and will use them again in the future for all my plumbing needs. read more

Scheduling was very easy and courteous. Unfortunately I paid them and they were unable to unclog the drain with a snake and left after 40 minutes without solving the problem. My handyman (who was unavailable before) came with his snake and unclogged it in one hour. What happened? Mario came to snake my clogged drain pipe. He was very nice and friendly and stated that it would be one hour charge if there were no complications. He tried but was unable to unclog the drain with a snake from the drain opening. He then explained there would be a $50 additional charge for him to drill a hole inside another part of the drain pipe and I agreed. After drilling a hole and snaking he said there was too much mud in the pipe and he could only hydrojet for an additional charge of $1000 or I should have someone else replace the pipe. So basically I spent $375 with no resolution. read more

I'd used this company once before years ago to clear some bathtub drains in an apartment building and was satisfied with the work. However, on the latest job, the technician (Mario), working from inside the apartment unit, could not clear the bathtub drain. One option Mario provided is to drill a hole in another part of the drain pipe and put a snake into that hole; but, he says there's no guarantee that it'll work. I mentioned to him that on the previous job, a technician (Ray) had to clear the drains via the vent pipe protruding on the rooftop. But according to Mario, working from the rooftop is against company policy due to liability issues. I opted not to drill a hole in another section of the drain pipe. So, I ended up paying $330 without any resolution. [It's interesting to note that on a 2/27/2024 review posted by another customer, that review mentioned that Ray and Mario hydrojet the clogged roof drains of a 3-story apartment building and Mario gave an informative roof condition report. How can that happen if they're prohibited to go on the roof? Did the company just recently changed its policy? Isn't it an acceptable practice to clear drains via the vent pipes on the roof?] I ended up calling another plumber and informing him of the situation. The other plumber have no issues with performing work from the rooftop if that is necessary. After some unsuccessful attempts to clear the bathtub drain from inside the apartment, the other plumber went to the rooftop and put a snake down the vent pipe. And within a few minutes, the clog was cleared. read more

Excellent! Had a sewer blockage at bottom of my property. They showed up early morning to review the situation. Their work was efficient. The technicians were friendly and knowledgable. Their cost was better than reasonable. I highly recommend their services. read more

amazingly fast, upfront estimates, and super kind folks. Ben was amazing! cleared out our drains in a jiffy.

As my wife was draining the tub, water started coming out of the base on the toilet. The bathroom was partially flooded before we plugged the tub. I messaged Precision that night, they got back to me with a prelim quote. Next day, I called to make an appt, they showed up the same day. The dispatcher was courteous and helpful. Mario, the tech, who showed up to do the work, explained everything to me and helped me understand why it happened, how to prevent it in the future and what to do if it happens again. Excellent experience given the potential disaster on a cold, rainy night/day in SF just as we were leaving for a trip the next day. read more

They responding quickly with a quote. Mario was on time and very professional. He fixed the problem within the hour allotted. Definitely would use them again. read more

Had a shower drain clog and it was at 9 pm. Found Precision on Yelp and sent a message on Yelp to get an estimate. Responded within an hour and also setup an appointment for next day in the morning. Showed up and snaked the drain and unclogged in about 30 mins. Cleaned up everything and didn't not leave any mess. Price was very reasonable. Ray was excellent in and out very quickly. read more

My main and sewer line needed to be cleared after the heavy rains. Called and right away made an appointment for the next morning. On time service, Ray was great at diagnosis and did not overcharge us. What a relief! fast, reliable, great quality of work; friendly and honest. Qualities that are hard to find in this industry. read more

Great work! On time, knew exactly what was the problem was and how to fix it! Mario is the best and very personable too! Thank you so much! ***** read more

Our sewer withstood the recent storms thanks to Precision Rooter. Our service person was knowledgable and considerate. He attempted old style rooter I requested, but our clog was too great. So he showed me and got approval for the water jet service. He finished the job in the dark, staying to ensure water was flowing out properly. Note: One company wanted to blame poor workmanship of modern sewer pipe installation (by our friend who is a pro) and charge twice the price to redo his work from 10 years ago. They also incorrectly located a clog in the only place we had not replaced pipes. We declined and called Precision to do a simple rooter job for a fraction of the cost. We are satisfied customers that will remain loyal to this local company. read more

Ray and Mario came to hydrojet the clogged roof drains of a 3-story apartment building. Additionally, Mario gave a very informative roof condition report, and recommended to clear the roof of debris to help keep drains clear. I greatly appreciate going the extra mile to help me better maintain the property. The entire Precision Rooter & Drain team are quick to respond, professional, knowledgeable, and TRUSTWORTHY. Evelyn processed the paperwork and payment very securely and efficiently. I highly recommend Precision Rooter & Drain. They are worth every PENNY! Thank you Ray & Mario & Evelyn! read more

Although the snaking done by Precision fixed our symptoms (slow kitchen drain), it didn't fix the root cause. It recurred after 4 months (work had a 30 day warranty), and when they came back their only suggestion was snaking in the reverse direction read more

Second time using precision, and will continues to use them as needed. We got Ray the first time and got Mario today, both are professional, efficient and get the job done. Evelyn, took our call today and promptly set us up with an appointment, they wanted to help us ASAP, and she worked around the scheduling conflict I had. Thank you very much Precision!! Highly recommended, 10/10!! read more

This native SF family run business is perfect. Scheduling was a breeze and very friendly, patient and accommodating of our needing to orchestrate multiple parties. Got quotes from others and this was very fair. Plumber was right in time and appropriate communicative. Our problem was a clogged bathtub and now is 'draining beautifully'. Thanks Evelyn and Mario. read more

I actually got the referral to Precision Rooter & Drain from Pipeline Plumbing, who said they didn't do the job I needed, but to try Precision Rooter. Precision gave me a prompt estimate through Yelp, but was booked for several weeks and available later. I also had 2 other plumbing companies visit to provide estimates. One was very similar in price (and the owner followed up and was very diligent for the business) and the other was quite higher, but all were very prompt and professional. I had a clogged toilet in our basement bathroom, being in the bottom unit in our condo building, which was possibly caused by a clogged sewer lateral in our building, as suggested by a previous handyman. The plumbing job was to both unclog the toilet and to hydro flush the sewer lateral. I tried using a manual toilet auger on our toilet first, but that didn't work, so a plumber was needed. Precision came on time with Raymond and his assistant. Both were very professional and hard working. Raymond started with the hydro flush first, finding all 5 cleanout ports for our sewer in the building (2 more than I had noticed), and flushed all those plus the cleanout on the outside sidewalk. He also tried snaking our toilet using a similar manual toilet auger, and with a little plunger work, cleared the toilet, without needing to remove it. (It was a brand new toilet from Home Depot we just installed 1 month earlier.) He charged me for the hydro flush job, and didn't charge me for the toilet unclogging (estimate showed a few hundred for that, 2 prices for keeping toilet on, or for removing toilet first), as that part turned out to be very quick and simple. I really appreciate the quick responsiveness, professional and efficient work, and the mindfulness to do the right thing and charge appropriately. Thank you for the great service! read more

Mario was fantastic. Arrived on time, quickly diagnosed the solution to a seriously blocked drainage pipe, and completed the job in about 30 minutes. All for a fair price. Definitely recommend Precision Rooter and Drain and would use them again without hesitation. read more

I've had them come out twice to help with different drain issues and they are always available quickly, fast and professional.

I contacted Precision Rooter and Drain to repair my backed-up kitchen sink and dishwasher, based off of Yelp reviews. Mario came to fix it. It took a couple visits due to me not understanding that there cannot be any food in the sink disposal when the dishwasher is running (he explained this to me in visit two). I now have a working dishwasher and sink, and the problem seems to be resolved. Prompt, efficient service. read more

sewer clogs are never fun. They answered my yelp request promptly, answered the phone a little after the official closing time. They came as scheduled, right at the time announced at the courtesy call. Great PRACTICAL knowledge of classic San Francisco housing. Drain was cleaned, unclogged (dried mud), and tested within 20mn of arrival. All with courtesy, smiles, and professionalism. Thank you Yelp for the recommendation. read more

We called today at 10, Mario arrived by 11, and was essentially done by 11:20. He even helped fix a minor problem that wasn't connected to our clog. They had good communication, good COVID safety, and were prompt and helpful. When plumbing goes wrong, it's always a relief to have someone be able to come so quickly, with the right tools, and give the right fix immediately. The best $295 I'll spend this Christmas. There's not much else to say, but I'm very happy I called Precision. read more

solid job, very thorough, run snake and hydro jetter both directions and run camera multiple times to make sure they got it all. Not a quick and easy job, very patient to make certain it's clear. told me where I got a flat spot were grease collects. will have them back out when it needs another clearing hopefully later than sooner. read more

Came out and did exactly what I needed quickly and efficiently. Gave some good advice on the issue and I would use and recommend them for future plumbing problems. read more

We had a toilet blocked because we used eco-toilet paper that didn't fall apart well and clumped in the pipes (sigh). After trying in vain to plunge and snake it ourselves, we chose Precision Rooter & Drain because of all the awesome reviews. Allow me to add another 5 star! My wife spoke with Evelyn (the scheduler) on the phone late in the morning and set up a time for the same day between 2-4:30pm with Mario. He ended up running a bit late, and she called immediately to check in to make sure this was OK. When Mario arrived, he quickly surmised the situation and expertly cleared out the clog. I really appreciated the same-day service and excellent communication! read more