Bill was very responsive, courteous, much more cost effective than any other quote I received, and…read moreefficient in his work. I was mowing my yard and somehow hit a small rock that ricochet into my Hondas back window! I was panicked and worried! After many quotes of more than $600, I requested a quote from Glass Masters. Quote was much more reasonable and Bill even drove out to my location to replace the window. I recommend his service to anyone in the Waco/Temple area.

Bill was awesome, he was attentive and very professional. My wife is extremely happy with her new…read morewindshield. Bill did excellent work, I highly recommend giving him a chance to work for you. Thanks

Coming back from vacation and the dreaded rock hitting the window occurs. Turned into a nice crack,…read moreso needed a replacement. Got a few quotes and Family Auto Glass was really well priced. All communication was quick and they were able to schedule me really fast. Came over and their service was fantastic! Taylor was super nice, enjoyed talking with him and he does great work. Using a local company is always my first choice, and really glad I did again. If I need a new window again, I know I'll call them.

I couldn't be happier with my experience with Family Auto Glass. From start to finish, they went…read moreabove and beyond. When I first called, Brooke was extremely knowledgeable and helpful. I explained that I wanted to replace the non-functioning third-party glass on my 2019 F250 Crew Cab with OEM glass and that I wanted to be sure my truck would be treated with care--not just another job on a list. She immediately gave me confidence that I'd come to the right place. When Taylor arrived on-site with the new glass, we inspected it together and confirmed it was exactly what I wanted. He got to work quickly, carefully removing the old glass without breaking it. He even found and cleaned up leftover glass pieces from a previous company's work. It was clear he takes great pride in what he does--he treated my truck like it belonged in a showroom, making sure everything was perfect before he left. What really stood out was how personable and genuine Taylor was--he even took a moment to explain the process to our curious two-year-old, who loved watching him work. It's rare to find a company that combines true craftsmanship, attention to detail, and genuine customer care, but Family Auto Glass does exactly that. Highly recommend them to anyone who wants their vehicle handled with respect and expertise.

Nobody ever likes being in a situation where they have to replace auto glass, but that's where I…read morefound myself last week, when someone tossed a bottle through my window of my hatch. Despite the hassle and unexpected expense, I had a very positive experience with Auto Glass Xperts from initial contact through the actual home visit and back window replacement. The woman who assisted me during my intake call was polite and professional, despite it being close to closing time. She explained the entire process to me as well as the charges, and assured me someone would come to my home the following afternoon between 1 and 5. I felt the price was reasonable enough that's I didn't bother to shop around for something better and booked my appointment. Brandon showed up at 1pm. He was very professional, courteous, and detailed oriented. He made sure I understood the process and made recommendations on how to deal with any remaining glass that their machines might not be able to vacuum up. He efficiently took care of my window and did a great job. Not only that but there were no surprise charges or anything like that. He also made sure to explain how long Auto Glass Xperts guaranteed their work and how long I should wait before any washing or tinting of my window. I really appreciate Brandon's professionalism and friendliness. It was obvious he took great care in his work and also enjoyed working with customers. I would /highly/ recommend Auto Glass Xperts to anyone requiring their services.

Hi folks. Happy 250th birthday America, and Happy 4th. Rolling around in my mobile road hazard…read more Rear window was whistling and leaking. Um, not a good thing for anyone behind me if it takes flight. I priced it out at the place that replaced it years ago, rhymes with "Afelite". They wouldn't repair the leak. It's glue folks. Offered to replaced at almost $800 after tax. Nope. Called another place, but their price seemed oddly low. Nope. Called AGX, was quoted under $260 to repair. Didn't promise me the moon. Even offered replacement at almost half the other place but would be a week waiting for the glass. Who can't wait to save over $300? I can. So I'm getting the repair anyway, so I can go out of town. They were amazingly understanding and squeezed me in on the spot. Will get the new glass because my defroster wasn't working, and because great businesses deserve opportunities to show their stuff. Both are still cheaper than the other spots charge for the one. If ever you're shopping for autoglass repair, shop around, get estimates, but include Auto Xperts. I have no doubts you'll end up here in the end. I don't like using the word cheap where it comes to auto repairs, but this was truly a phenominal value. Service is stellar. Enjoy your weekend, your day, and our nations birthday. Take care to love yourselves, and give to our County Foodbank. If you can Yelp, please help.

Responded quickly with a reasonable quote and completed the jeep mirror replacement without issue.read more

I wanted to support a local small business so I hired this company to replace my driver side…read morewindow. Unfortunately the experience had a couple of significant issues that I can't overlook. Wrong Part Ordered: Right out of the gate, no one ever verified which window I needed replaced. The installer showed up with a windshield glass instead of a driver side window, which meant I had to wait an additional two days before work could even begin. A simple phone call or text to confirm the details beforehand would have completely avoided this. Installation Issues: Once the correct glass arrived, the installation didn't go smoothly either. The installer was unable to get the window rolling up and down correctly and ultimately left my door partially unassembled. After doing some research myself I discovered the window wasn't properly aligned with the side track. Once I aligned it myself everything worked perfectly. Bottom Line: The installer did offer a $75 discount which I appreciated, and he seemed genuinely eager to do good work. However at the end of the day I paid $250 for a job I largely had to finish myself. I'd suggest this company invest in more training before taking on jobs independently. I wish them well but cannot recommend at this time.

My windshield is fixed like nothing ever happened!!! I truly can say this is amazing windshield…read morerepair!!! And it was also a great value for money. I can't believe how cheap it was too!!!! I will always be a loyal customer!!!!!

From the owner: I have been in business now for 27 years. Repairing windshields. I am responsible…read more And like to see my customers happy.

Called this place yesterday for a quote, the phone was promptly answered and given a quote so…read morequickly/easily and was given such a great price we couldn't really pass it up but weren't sure due to work schedule, etc. Gave them a call back this morning and they got us taken care of the same afternoon and came right to my husband's job and got it done with no problems at all. Recommend this place 10/10 !! Will not go to anyone else for any auto glass needs.

They called and verified my appointment: the technician came quarantine ready mask, gloves, and…read moreface shield. He did a great job fixing my passenger side window on my 2011 Nissan Altima. The price was fair if you need your vehicle window fixed this is the place to go.

Easy installation and price matched the larger companies with jingles…read more Easy installation and price matched the larger companies with jingles. Easy installation and price matched the larger companies with jingles.

Top notch quality at a low cost price. The glass technician came earlier than expected, which was…read moremost definitely appreciated, and completed the repair earlier than expected as well.

They showed up at my residence on time and did a great job on my wife's car. They even went above…read moreand beyond and fixed an issue she was having with her rear passenger door. The man and woman were very nice and we hope the very best for them. Also the price was very reasonable. I would have no reservations hiring them in the future. Thanks Freds Auto Glass.

The service was excellent and reasonably priced. The reliable, high-quality service resulted in a…read moresuccessful windshield repair, exceeding my expectations. I will utilize their services again in the future.