Let's start with customer service. Liz is not only super sweet but super helpful. The Mr. decided…read morewe need a storage facility so here we are. They had a really good deal for three months, so that's how much time he gets. Not a bad price 50% off for 3 months.

Convenient location, clean facilities in great condition, and accommodating staff that includes…read moreLoraine, Liz, and Emily. Recommended to people with storage need in the MoVal/Riverside area. Edit (2024): after being a loyal and responsible tenant for 3+ years, a small disagreement regarding long-term leasing and prepaid option came up. Though the discussion was not the smoothest, management kept the communication open (both phone and email) and showed willingness in working with their tenants. I appreciate the efforts, and I hope they will keep it up in the future.

Quick, friendly service. I was able to access the storage unit right away. Easy to access any day…read moreof the week. They treat you like you're family.

I have been a customer for 5+years and Tammy has always been very accommodating. Tammy is extremely…read morehelpful, kind, down to earth and so much more. Thank you so much for everything Tammy. Aside from great customer service, this storage location is perfect. Never had any issues and/or concerns. If you are looking for storage space please consider this location.

Great experience. Vincent and Anthony were very helpful and the storage prices are very affordable.read more

I reserved a uhaul truck in Moreno valley Calif on Sunnymead two weeks in advance when I got there…read more that Saturday I was told They didn't have the truck or the trailer I needed to tow my car so they sent me miles away to Riverside after trying to get me to drive 30 miles to Hemet California to pick up a 26 foot truck when I only needed a 24 foot truck when I got to riverside the 26 foot truck was there but there were no keys so Saturday was a bust and I had to pay movers for their wasted time I went back Sunday and discovered they charged my credit card $286 that Saturday so Sunday I didn't have enough left on my card because I had took most out for cash. They said they don't take cash which turned out to be a lie when I called the1- 800 Number so my daughter had to come down there and use her credit card. It took them all day to get me a truck and a trailer so I wasn't able to move Sunday,Monday packed everything up get on the freeway to San Diego 20 minutes later light comes on no gas I have to pull off the freeway me a 70 year old woman driving a 26 foot truck by myself with my car on a trailer to a gas station when I finally get to San Diego I unload the truck take it to the place they told me to,to drop the truck and trailer off at and was told they don't take trucks that big or trailers so I'm given a new address miles away when I dropped off the truck the place was closed I refused to put another drop of gas in that truck and they received their truck in excellent condition like they gave it to me and they had the nerve to charge my daughters card $186 more for late fees and no gas after they assured me, they wouldn't charge her because of the inconvenience they caused me SHAME ON you U-Haul give my daughter here money back I think refusing to accept my cash was a racist move because a white guy before me pay cash and there was no issue but when I wanted to pay cash I was told straight out they don't accept cash until I called the 1-800 number and the lady told them over the phone that's not true but by that time my daughter had come down and paid for me with her credit card because she and her husband were trying to get on a flight to Florida, so they not only inconvenienced me, they inconvenienced my family and then don't wanna man up and take responsibility. I was so tired and fatigued. I couldn't even think straight my sugar and blood pressure was out of control I was so exhausted they're lucky I didn't run into something and tear that damn truck up I was so drained by them and their incompetence GIVE MY DAUGHTER BACK HER MONEY U-Haul

Wonderful experience, clean and safe area. Kind I was able to get an storage unit the same day.read more

The best services possible for storage. Extremely well maintained, friendly staff and accessible…read morefor large trucks. The best prices for the unit sizes. I've been a customer several years

Quick and convenient, pretty easy to get in and out of. Little pricey I think but I mean for…read moreCalifornia it's not too shabby I guess

I call this place tha day b4 2 getta storage unit & let him know that I'd there tha next day 2 put…read moresum stuff in storage. When I git there...no1's there. I call tha fone# on tha door & tha guy tells me he's runnin errands & will b back in 30 or 45 minutes....I'm sure Xtra Space Storage on Box Springs appreci8s their bizniss....

Gail is awesome! She's been very helpful and understanding of my storage needs and any concerns…read moreI've had, definitely recommend coming here!

Linda was the most helpful and genuinely caring. I would definitely rent here again. I had no…read moreissues here.

This is the only substance FaceTime recommend I've had to use them two times in the last 20 years…read more They've always been very helpful very patient amazing customer service. The only thing I would say is if you have to rent from them get the unit on the outside because the last six months they've had it a few people hit the storage unit on the inside my sister-in-law being one they hit her unit three times.

Security, security, security!! Obviously the cameras don't work. Whatever cameras there are. The…read morelocation doesn't help. It's a free for all for the tweakers. You like your stuff? Don't store it here.

Great service great customer service great help will work with you recommended one of the best…read morestorages

First most of all this guy Gabriel went on and beyond for me he was a badass on providing the best…read morecustomer service and made everything so easy I was searching around everywhere for a storage and Gabriel just made everything to easy I recommend him to everyone 100 percent,

Always professional and friendly. Left other place that was…read morenoisy and extremely rude "Western State Storage " All Size treats the clients with respect and supporting. Facility is always clean.

RATS!! RATS!! RATS!! I literally have nothing in my unit that would attract them other then a place…read moreto poop, sleep and chew on some boxes. I dont visit as often as I should apparently! Not sure it would matter. The storage facility just gave me rat traps!! Well those do work but Id rather not have to deal with them at all. As much money as I pay for my unit alone you would think they could do better at keeping them away!!! They choose not to. And it sucks!! Pics included.

This review is because of the poor customer service Martin my senior citizen father and I. If you…read moreenjoy extremely rude people then this is the place for you. Otherwise you may want to do as we did and take your business elsewhere.

******DONOT RENT FROM HERE****** My unit was broken in 2 and…read morethey did absolutely nothing. Said nothing they can do about it. They said report it and if they won't pay u, we not either. Zero stars for them