My third update for Certified Motors, because I keep coming back and just can't say enough good…read morethings about them. I recently purchased my second car here, after the first met it's demise in an accident (RIP to my Malibu...we had some fun together.). Looking for a new car out of necessity and not choice can be a stressful experience. But coming here made it smooth as possible. I hadn't stepped foot on the lot in 5 years but the moment I returned they recognized me not only by name but remembering what kind of car I bought from them previously. Impressive! :) The lot isn't huge, but the inventory is always rotating. I was able to find a few good options that fit what I was looking for. Ray and Eric gave me open and honest assessments of each vehicle and, despite what other reviews have said, the Car Fax report was readily available to see for each of them. I test drove a couple options, and finally settled on an Impala that was in great shape with low mileage. The car looked great but I mentioned aloud how I wished it had a spoiler to look a little more sporty. The guys took note of my comment and immediately offered to work with me to get a spoiler ordered and put on, so I could have just the car I wanted. Fast and easy! After that they were able to take care of all the paperwork and title transfer, all I had to do was come back and pick up the car. One of the best things offers an excellent warranty on all of their vehicles that covers all major (and a lot of minor) issues. It came to good use with my old car, when the transmission needed replacing and I didn't have to come out of pocket so much as a penny for it! The warranty is not something you often find with a used vehicle, and it's definitely nice to have that extra peace of mind. Thanks Certified Motors for turning an initially stressful situation into a smooth one. I always know I'm in good hands here.

The car these jokers sold me fell apart after the six months on the road. One thing after another…read more I thought they were so nice. I thought they would be there, because they made it sound like they were reliable. But it was more like sorry out of luck. I would sue, but how do people like me sue. Honestly, I would prefer public transportation over coming to Certified Junk Motors. Do NOT waste your money. They are soooo nice too, it is all a big lie. Do not help them make money off of you. Spread the word. Certified motors is certified to screw you out of your money.

the best place to buy a car staff is amazing…read more my dream car they made my dream come true casey was the agent that from day one told me we can make it happen now taking my car after they did the impossible

beyond amazing service down to earth…read more business men funny honest and great people thank you so much

I recently brought a Cruze from Hyder at Carite, my experience was good from beginning to…read morecurrently. They worked with me and let me bring my deposit in over a few weeks timeframe and still was able to get me my car without any hassle. I drove the car for a week and my engine light came on, now yes i was extremely scared because I'm like oh heck naw, this Car can go back now. Well i went back to Carite talked with Floyd about getting my car fixed that would cost $850. I instantly told them i need a loaner because my child is in school. Long story short, my experience was wonderful, i definitely loved that Floyd helped me quickly with getting my car fixed and giving me a loaner. Hyder was a pleasure experience working with him as well. I'll definitely be back after my lease is over.

My salesperson, Venson Bryant initally was great. He was professional and knowledgeable about the…read morecar buying process. I thought I would recommend him, but have since decided against it for the reasons listed below. Upon purchasing my Cadillac XT5 (2019) with 12,450 mileage (which has a warranty), I was assured that if any issues arose within the first two weeks of purchase, give him a call. I attempted to contact him via text and numerous calls three days after the purchase regarding the incredibly LOUD squeaking / squealing breaks (which I have since researched to be a known customer complaint for the Cadillac XT5's models) . After a week and a half of eluded calls Venson Bryant finally agreed to send me to the auto repair in which their Carite (Redford) uses Redford Auto Repair on 7 mile / Beech. Should of rung bells...but I went twice, and surprisingly (not) they couldn't hear any HARSH squeaking, as they test drove it, although I did very clearly standing some 20 feet away. The conversation from Venson was very rude and unprofessional in which he yelled and then proceeded to hang up on me. Nonetheless, they refused in making the repair to rectify the HORRIBY LOUD SQUEAKING breaks. I also inquired about the last oil change, since a sticker was not visible on the windshield, to which he replied he wasn't sure. Yet, less than a month later, the oil light is on. However, I will be making a formal complaint with the Better Buisness Bureau regarding improper car care / preventative maintenance prior to sale, disregard and unprofessionalism concerning customer car service needs. - Mistreated School Teacher