I can't recommend Old Skool Plumbing enough. We had a leaky outdoor faucet, and Seth was able to…read morecome round same day. He was polite, communicative, and gave honest feedback. He triaged the situation and shared how he was going to attempt to fix it. He started with the easiest and most cost effective option, only doing a more intensive repair when the first strategy wasn't successful, which I really appreciated. The cost for the service was excellent, and he gave us recommendations to consider going forward. Will definitely use Old Skool Plumbing again!

I was out of town when a tenant called me and said a pipe had burst behind the washing machine…read more The house has CPVC pipes that crack easily (all plumbers have told me this) Turns out the washer bumped it and snapped the pipe right in the wall. Thinking quickly, she ran to the garage and found the plastic pvc valve behind the hot water tank.... something that probably hadn't been closed in decades. And, in a panic, used a wrench or something to turn the valve.... which promptly snapped THAT pipe off. (Which is actually not too bad, since it stopped the flood inside the house and was just blasting out in the garage.) Anyway, I called about 10 different plumbers and got everything from phone disconnected to "virtual assistants" in like Arizona, even some awful AI that pretended to be a person and was like, "Oh my, yes, I can see how a burst pipe is a problem. Can you tell me more about it?" God, it was awful. Then I call Old Skool and he was already on a job, but heard the drama and was like, "Ok, let me put this stuff away. I can get there in an hour or so". 30 minutes later he was at the house. Luckily, the neighbor had turned the water off at the street by then. So, he explained what had happened gave me a very fair price, then went out and got the parts he needed, fixed everything very nicely, calmed down my tenant, sent me some before-after photos, and I paid him via an online invoice. Dude basically saved me from having to put up an entire family in a hotel while I waited for those other guys to show up and probably make crazy bids. Instead, tenant spent the evening at home wet-vacing up the mess and running a dehumidifier. Still gonna be some water damanage, but I'm pretty sure I'd be out +$10k if that had to sit a few days. Instead, this dude came in, calmly took care of the situation. If you're a homeowner, this is a good number to have on your contractor list. (attached is the before and after of the hot-water-tank pipe fix)

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

I recently (Jan. 2024) coordinated the repair of my mother-in-law's 30+ years old furnace which had…read morea heat pump failure. Vincent, from Christianson's Furnace Repair, inspected the equipment and counseled me on the cost of the repair and also gave me a ballpark estimate for a complete furnace replacement. After consulting with family members, we decided on the repair option. An appointment was made at our request for a couple of days later and Vincent made the repair. Vincent was pleasant and patient to work with. The work was completed correctly for the quoted price. Also, this work was a bit out of the immediate service area. The service was appreciated.

On time, friendly and knowledgeable. Got my heat pump up and running again pretty quickly. My only…read morecomplaint would be the cost of repairing the small pinhole in the copper pipe. $750 seems very expensive. If it wasn't for that it would have probably been a 5 star.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Service tech came on time. Was friendly. Put the part in before letting us know the cost of the…read morepart an igniter then showed us the charge of the part. 600.00 He said he could take the part out and replace it with the old one basically if we didn't like the price. The tech lied to his company on the invoice telling them he notified us of the price before he installed it and we approved it..not true. That is not true. I would have sent him on his way by telling him to take out his igniter and put back my. The same part at the highest price is 54.00.

I got same day service, arrived a couple hours after I called. Needed a shower cartridge replaced…read more Estelle sent Jared over, he fixed the issues, back up and running. Courteous, friendly and professional and very respectful of our home. American plumbing will be our plumbing contractor from now on.

First to respond. Price as good or better than the others. It was obviously a real person…read moreresponding. They read my issue. They offered to come the afternoon of the request or the next day. They showed up on time. Jarad was awesome. Quick repair. Clean. Polite. Professional. I will call them next time.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

I had a flood in the basement and they quoted me 25k for restoration to pull out the drywall and…read morecarpets, $1700 yo open the toilet and put a camera down it, $44k to descale and line the pipes. I get everything done for half the price they were charging. Through Steve's Plumbing! Always make sure to get 3 quotes for the same job, rule of thumb!

We've used White Knight Plumbing for 5-6 years now (replacing a water heater, fixing leaks and…read morereplacing toilets) and we have been absolutely thrilled with their service. Highly recommend! Also, a BIG plus with me is that they have apprentices and support them all the way to become journeymen (or journeywomen)! A journeyman plumber always comes along, makes sure everything is done correctly, and our community gets a new journeyman tradesperson! I will always support local businesses who train the next generation of skilled trades men/women!

Unfortunately, I cannot recommend this plumbing company. I hired them on three different occasions,…read moreand each time the work resulted in additional problems rather than solutions. Despite multiple opportunities to correct their work, the issues persisted. As of today, I have had to hire another plumbing company to repair the mistakes left behind. This has cost me additional money and time that could have been avoided with proper workmanship. Consistency and reliability are critical when it comes to plumbing, and this company failed to deliver on both. They have cost me thousands of dollars last year and the latest was today. A simple task of replacing a garbage disposal that wasn't even installed correctly caused me to have an entire new system. It had only been three years. Do not use this company whatsoever.