I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

Let me tell you! One of the best plumbers around. Takes the time to explain the issue, educated me…read moreon the system and gave me tips to prevent further problems. Great price and great attitude.

I have used Miles plumbing on two occasions for my rental home. Both times I have had a positive…read moreand pleasant experience. They were knowledgeable, helped fix my plumbing issues diligently, & quoted me a fair price. I will continue to use Miles plumbing as my go to for all my plumbing issues. I highly praise and recommend them. Thank you again for coming out to help us!

I can't recommend Old Skool Plumbing enough. We had a leaky outdoor faucet, and Seth was able to…read morecome round same day. He was polite, communicative, and gave honest feedback. He triaged the situation and shared how he was going to attempt to fix it. He started with the easiest and most cost effective option, only doing a more intensive repair when the first strategy wasn't successful, which I really appreciated. The cost for the service was excellent, and he gave us recommendations to consider going forward. Will definitely use Old Skool Plumbing again!

Leaky spigot - water coming out the top and the fitting! I checked Yelp for good-rated plumbing…read morepeople. Found Old Skool Plumbing, with great ratings. And now I know why! I needed help ASAP - yard needed water for pots, bird bath, flowers. Seth came out bright and early the day I needed him and headed back to the spigot. Five minutes later, he said, "I fixed it". What?? It was the pressure valve on the top had gotten cattywockered (is that a word?). He made it all better - even demonstrating how it should look under the cap (in case I somehow mess it up again). And, no charge! He spent scheduling time and gas to come fix this! Gave me his business card and left me with a big smile. Don't find this kindness often. So thankful. Highly recommend for this company (we will be calling them for the spigot replacement - it is getting old)!

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

Ed's Heating and Cooling LLC hooked us up with a new heat pump for our home. I fully recommend him…read morefor any HVAC you need. He installed a nice ass 3 ton system at a amazing price. He is an amazing person. a small veteran owned business in yelm. A Lil back story about this amazing guy. 2 years ago bella was an infant was living in our house with Joey and kimmi. our heater quit working at 1am on the coldest night of the year. I called 6 different emergency heating companies. (big name companies), not one of them would even come out for an emergency service call. I called Ed. He got right out of bed and came right over literally 20 minutes later to get us working temporary fir the night. the following day he came back out ordered the new blower motor we needed and fixed our unit. That's the kind of guy / company he is. That day I told him if and when I need any hvac services he will be our guy. Well this week our system shit the bed. on top of it our power bill has been over $1,000 a month with the heater malfunctioning for the last few months. He installed a bad ass energy efficient heat pump today. So now we have heat and a/c. this afternoon at 4pm we had the system running he was doing final checks showed us how to program the new thermostat ect, the house went up to 75 degrees we set the thermostat for 66 degrees the system still hasn't kicked on from 4pm and its now 11pm and its still 73 degrees in the house. He fixed the duct work that was also busted in the crawl that was allowing cold air in so now the house is holding its temp. I'm just completely great full for the attention to detail and quality of workmanship that this man put into getting our situation right. We will be building a new house starting in a few months and this man will have the hvac contact for the new build. There are people who cross your path in life that go above and beyond for others selfless people. It's rare especially these days. This man is one of them and I'm great full that our paths crossed that cold ass winter night. Thank you Ed for everything you have done for me and my family! I hope to one day be able to help you in the way you have helped me and my family. God bless you. Thank you for your service to our country and thank you for being you. We need more people like you in this world. I fully recommend him to anyone needing heating or air-conditioning needs.

Integrity and Value…read more I have been a client of Ed's Heating and Cooling for about a year now with two different projects and I wouldn't work with anyone else! Brandon really takes the time to answer any questions I may have and provides me with all the options from repair to replacement. He is very easy to work with and consistently finds the best option at an affordable price. He is honest, professional, efficient and always does an excellent job.

Brian was quick to respond and completed the install just a few days later. Their pricing was very…read morecompetitive.

Love the system we received. but a little damage to the siding…read more He was quick and efficient for installation.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Unprofessional Conduct, High-Pressure Sales, and Unauthorized Assessments…read more I contracted Black Hills in Tumwater exclusively to perform a standard annual maintenance check on our relatively new HVAC unit to satisfy a routine condition for the sale of our home. The resulting service was highly unprofessional and demonstrated a severe lack of business ethics. During the appointment, the technician subjected my wife to aggressive, high-pressure sales tactics in an attempt to push an unrequested air vent service in excess of $2,000. Most egregiously, the technician made unauthorized and completely unsolicited claims on our final paperwork. We did not hire Black Hills to assess, inspect, or service our air ducts in any capacity. Despite this, the technician documented on the final invoice, a document that must be presented to the buyers of our home, that the house cannot be sold without cleaning the air ducts. Using a routine maintenance invoice to make unauthorized, legally baseless assertions about a real estate transaction is unacceptable. Their business practices appear strictly focused on predatory upselling and fabricating issues rather than fulfilling the contracted scope of work. I strongly advise against utilizing their services.

I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!