This review is long overdue, as well as long, but better late than never. I called Abraham because I needed some repairs and replacements completed on a 2007 Lexus that I was selling. Abraham responded to my request for a quote within 30 mins as stated. I like the quoted price, so we arranged a date and time, and he called about 30 mins prior to arrival to say he was on his way. He accomplished the jobs we discussed in a very reasonable time and at the exact cost he quoted. But, because I still needed to complete some work on the oil pan, he couldn't start the car to test the repairs he had finished. At this point, I would venture to say that any other mechanic would never even start the job until the customer no longer had their hands involved in some other repair. Abraham took it all in stride, and explained exactly what I would need to do after I finished and to call him if there were any issues. This made me think that he was very confident in his work, and of course it was top notch.
I was the one that lacked confidence in my repairs, and sure enough, I had to call him a couple of days later because I couldn't seem to get the air out of the power steering system, and there was a diagnostic code that required greater knowledge than mine. No problem for Abraham. He stopped by on his way home on a day off from being a mechanic. Even more impressive, his day off had been spent helping a friend move contents of an entire warehouse. It took him about an hour to clear the code and finish all other repairs and testing. No additional cost what so ever.
In the not so distant past, a consumer could expect this quality or work, but today, it's hard to find in most businesses But, Abraham goes above and beyond. Abraham was open to any and all my stupid questions while he was working, whether related to what he was doing or some other part of the car. When was the last time you were allowed to stand next to the mechanic and ask questions? NEVER
At this point, I'm extremely impressed with everything. But, what really blew me away, put the icing on the cake, or however you want to say it, was the fact that 3 weeks later while delivering the car to San Diego, I had some problems and had to pull off the road. Stranded in a Home Depot parking lot, I placed a call to Abraham. Although he was working some where here in Orange County, he returned my call and gave me some much needed advice. I actually had to call him three more times that night, with the final call around 8 p.m.. Abraham answered or returned every call. That's the kind of dedication and work ethic that's hard to find these days. As a 25+ year retired military officer, I was very impressed with this young man, his knowledge, skills, and work ethic are excellent.
If you ever need a mechanic, call Abraham. He is polite and punctual, His prices are fair and his work is excellent. Even if your car runs and you could drive it somewhere, stay home and relax. Let Abraham come to you.
I will conclude my review by stating that the problem that left me stranded, was not due to any work that Abraham, or even myself, had done previously. it was deemed to be poor quality control on a part that was defective. read more