Stand behind their repairs. Sometimes things don't go perfectly in life. A company should be…read morejudged on their abilities but also this company is willing to come back, regardless of what caused a secondary issue. They are interested in long term relationship, not just the fast buck.

These guys are awesome and would recommend them a bunch. I had my AC go out in the morning and…read morethey responded same day and got it working. It was supposed to be 110 that day. Can't thank them enough for keeping my house cold and my wife and kids happy.

Had Facemyer out to service my units before the summer rush. Noah was prompt, attentive, and…read morewalked me through with photos all the areas that needed extra attention and why. They were not pushy on additional repairs and gave us a discount on the quoted price, since it was preventative care. Thank you Noah & Facemyer!

Scheduled checkup for ac unit Tech said nothing. He only…read morechecked the pressure and just a visual on the inside unit. Did not check drip pan and never any recommended maintence or problems. Handed me a receipt with just amount paid. I now know the new owners are not a group I will ever do business with. Previous owners were top notch and it's too bad sold their good name to these guys.

Recommended. A plumber from Lowery's came out to replace our deadl, leaking disposal unit. They…read morearrived within the first 35 minutes of the appointment window, answered all questions, and - when I mentioned that I considered getting rid of the disposal entirely, their reaction was appropriate and professional.* They brought a good quality replacement, explained key points, and disclosed (after checking the fuse box) that replacing the unit might not make the switch work. Fortunately, the electricity work just fine. Lastly, the charges for the replacement and the service individually and combined were reasonable. All in all a good experience and I would certainly call again. ----- *The fact that Lowery's plumber was a good listener and in command of their emotions is cogent to the local market, because a plumber from a different local business (B-Mac & Son) began the call with a tirade about the appointment time not necessarily meaning he would arrival right on the hour, complained about things going wrong on his current job, contradicted the property address because he couldn't find it, and interrupted a question about repairing the plumbing with an outsized, negative reaction during the vetting process.

I cannot say enough good things about Lowery - when our water heater started leaking on the…read moreweekend, we called first thing on Monday, and they reworked their schedule to get someone out ASAP to stop the leak! The young man who came out (Nick) was courteous, prompt, and knew his stuff! He was able to get us a new water heater and get it installed (with the help of another friendly/able employee, Angel) without any difficulty and without having to wait for weeks. Their price is more than reasonable, and based on the service I received, I will never use anyone else for my plumbing/water needs in the future! HIGHLY RECOMMEND!

Chance is awesome. He's fast, reliable and does great work! Reasonably priced and very…read moreKnowledgeable. If I could give him more stars I would. Trustworthy and efficient. 10/10 definitely recommend for all your Air Conditioning needs .

Need a great company for your annual A/C checkup, or repair? I just had "Best Chance Air Services"…read moredue an annual checkup on my 4 ton System (outside unit and inside). I have had many of these done over the years and must say Chance completed the "most thorough" service of any company I have ever had. Better yet, he did not try to upsell me anything like other companies I have used in the past have done.

Since I own rental properties, I have used all of the big-named A/C companies (Del-Aire, American,…read moreand more). I need A/C companies often. I found that each and every time I called upon one of those other companies for an issue or for regular maintenance, I always needed SOMETHING beyond my normal contract (e.g. to clean coils, blue light, capacitor , etc.), Then I discovered that the techs were commissioned! That's why I always needed a capacitor or something else. Not with Heart! They are honest, punctual, and dependable. I wouldn't use anybody else. Ask for Ralph. He's the greatest!

I just want to thank the Tech, Ralph whom came out today and serviced my heat/air system. He was…read morepolite, professional & cleaned up when work was finished. I highly recommend Heart Heating & Air to my family & friends.____MT

We have used them several times for regular maintenance and service on our AC the past years, they…read moreare always on time, very friendly, and extremely knowledgeable, they have on a couple occasions come right out with no appointments needed, it's rare to get same day service, I highly recommend

EDIT: No one showed up or called back Sunday. Monday morning we finally got a call, after our…read moreproperty manager reached out to them multiple times, but not one word was said about why no one showed up Sunday. ---------------------------------------- I rent an apartment so I'm guessing my property managers have a contract with Efficient Air, so my situation is different, but our (me and my roommate) experience with them has been terrible. Based on other reviews, it seems they view their service to us as second-class. One day, I will own a house, and I will NOT be calling Efficient Air to service my AC. When they first were called to come look at our unit, about a month ago, we didn't hear from them for weeks after the maintenance request was submitted. It turns out that they had called, but didn't leave a voicemail for me or my roommate. I get a ton of spam calls, and as is very normal for a lot of people, I don't often answer numbers I don't know. But what business owner doesn't leave a voicemail? Extremely unprofessional. So one of the guys was scheduled to come out. This went fine - he came when scheduled, thought there was a leak in our refrigerant, and put some kind of colored gas in it so he could see. He said he needed to come back a few days later to check on it. We set a day. That day comes, I've heard nothing from them about a time or even if they're coming. I reach out, on the day he's supposed to come - "no, today won't work - we'll try this day." He does come that day, but can't find the leak. So he literally does nothing to fix it. He says (not verbatim, but essentially) "I can't find the leak - just have us come back out in a month when you run out of refrigerant." Seriously? Why would you just not fix the issue? So fast forward to today: our AC went out 2 days ago. It was Friday evening. Allan, the owner (who I've been talking with these past two days) couldn't come that evening, which is understandable. He said possibly Saturday, but that didn't work out - I'm still understanding. So he sets an appointment for 9am this morning, Sunday. 9am rolls around... no one shows up. It's now 11:30am. I've called and texted about 3 times each, and Allan will not respond to me. Seriously... what business makes an appointment and just doesn't show up? Extremely unprofessional. I don't have much say right now in whether or not we use Efficient Air, but I can guarantee you that when I own a home, they will NEVER get my business.

I have used efficent air 3 times.They do a great job.arron the tech really knows his stuff.They…read morewere there when they said they would be.they are a really good company.I highly recommend them

This morning I had half the home with Electric and the other without. I left a voicemail and they…read morecalled me back promptly after. They took a look at the electrical panel and determined the problem was not in the home. They took it a step further and found a faulty connection with the new electric meter installed by Duke Energy a few months ago. I called Duke Energy and they they are coming out to fix it. They did not charge me for coming to look at the unit. Husband and wife teams is always great to see. Great customer service and quick response. I had some additional work done at another address. Run and install new power for ceiling receptacle, attic lighting and ring doorbell. All expertly done with no messes left behind.

Don't sleep on J. Smith Electric this is the 2nd time I've called and came within 30 min,…read moreTechnician Jessica came and conquered my issue with ease had no power from washer room to the garage found the fault electrical outlet resetted about 10 outlets internet and garage power restored along with the front ring camera $125 service call can't beat the price and professionalism 1/7/26