Awesome so great servicewpils recommend them to anyone who needs anything hvac relatedread more

Love this company. The owner is a SOLID guy. I've used them a few times over the past 4 years…read more Responds very quickly to service needs and has reasonable rates. Services Received: replaced AC compressor, AC lines flushed, yearly maintenance

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more

The team at Chilly Billy were the first to respond to my project request on Yelp and gave us the…read morebest price and service out of the other 3 vendors we quoted. We had a full HVAC upgrade and replaced the condenser, cooling unit, vent plates, and duct work. The team started in the morning around 9am or so and finished at about 6pm - for all of the work they had to do and having to access the cooling unit in a tight space in the attic, they accomplished a lot in a day's work. So far, we're very happy with the results and love the parts and service warranty they provide. Everyone was very kind and professional. Highly recommend.

My AC unit stopped working on Saturday. I'd used Frank Gay before and had their maintenance plan,…read moreso I called them. To Frank Gay's credit, they came out quickly and determined that the capacitor had blown. I was relieved because it was an older unit. However, the service tech insisted that my machine needed to be replaced. He said it was in critical condition and showed me the readout. He said it was over-amping and wouldn't last two months. Fortunately, they had a "special" going on for new units. Sounded like a sales pitch so I took a picture of the readout he showed me and uploaded it to ChatGPT. It said not to trust those numbers because they were way off and it looked like the probes were reversed. ChatGPT encouraged me to call someone else. So I did. Chilly Billy's came out today - two days later. The AC guy was named Nas - very easy to talk to and smart. He ran the same tests and determined that while my unit is pretty old - it's working fine. The numbers were well within manufacturer guidelines. They said they would not recommend replacing the unit. So, I learned I can't trust Frank Gay. I cancelled my maintenance membership and found a new HVAC company in Chilly Billy. I'm uploading the photos. One is Frank Gay. The other is Chilly Billy two days later. Trust is a big deal.

Very helpful. I went to them for a second opinion on an AC problem, and they were much more…read morereasonable.

Replaced my old unit. Very satisfied with price and service. No problems whatsoever. I even had an…read moreelectrical problem that caused issues on their unit and they fixed it same day. Sean, their tech, is very trustworthy and skilled. Give this small business your business, well deserved, highly recommended

I am a Realtor and owner of several rental properties and Have been using Orlando AC for 2 years…read morenow. I am very pleased with the honesty and integrity within the AC business. When they say they will be there they show up! His prices for Complete System Change out's and or service has been excellent I highly recommed his company. JIm Travis AKA Mrlakehowell

a week after my requests he did show up to get my requests taken care ofand is currently here ready…read moreto repair my ac which stopped working due to an outside electrical issue.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Great quick response. On time and professional. Also provided a lot of education which was great…read more Price was acceptable given last minute call and holiday weekend. Would definitely do business again if AC gives out. Turned out to only need a drain clean but still great experience all around.

Top tier! Van…read moreEddies....took care of me and my home. White glove treatment all the way. The same day I called they showed up with parts for almost everything that could have been wrong. Unfortunately it turned out to be a bigger job than I had first thought. So the next day they were out here and did a total AC system replacement in one day. No call backs. No errors. No over charges....just complete satisfaction. I whole heartily endorse Van Eddie's AC and give them 5 stars.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Vortechs is simply the best. Joe is hands on in his company, his work is amazing, you will not…read morefind a more honest person/company to deal with out there. We have used Vortechs for years and they can expect us to be customers forever. Thank you Joe.

I have used Vortechs for 10 years (with monthly warranty plan) . It is with deep regret that I am…read morewriting this review, but a recent shift to an aggressive tiered pricing strategy has forced me to find a new HVAC technician. On 4.21.26 a coil failed on my 4 ton (est.) Goodman AC. Joe presented a tiered verbal quote for a coil replacement from his tablet. This ranged from $10K to $4K. The bill as provided was: HL5A - BAND-AID - Heat Transfer Media Coil System Rejuvenation. Job #201994583. Total cost: $4195. This came with a 30 day warranty. No part number referenced. On 8.10.26 the other AC unit stopped working. This is a 3.5 ton (est) Carrier unit Joe installed almost 10 years ago. This was job# 201994682. This was still under a full manufacturer parts warranty. Joe charged $129.95 for the visit and $600 to isolate the leak. Joe offered to waive these charges if I authorized the repair immediately. The verbal tiered quote was offered to us again this time starting at $11900 for the top tier repair with a bottom quote of $5500 (band aid). There was no reference that there would be no charge for the hardware and this was only for labor and refrigerant given the warranty. The quotes from top tier to bottom tier appeared to be out of line. Because I declined to agree immediately, the $729 charge was billed. I brought in an independent HVAC technician for an opinion. He confirmed the issue and charged $1550 for labor and refrigerant and replaced the coil. I've cancelled my warranty plan and will not use this company again.