Thank you, Dr. Bae!!!!! I AM VERY HARD TO NUMB & Dr. Bae was able to numb me! He walked me through what's going to happen step by step. He was calm, professional, and has a great technique-- even the injection part did not hurt! There were only 2 dentists so far who was able to numb me fully: Dr. Bae and one Endodontist. I'm thankful to have found a doctor who listens. He was not multitasking with patients and is focused on you during your appointment. This is the first time in a long time where I did NOT cry during an appointment. My pain tolerance is extremely low and before, I can feel the drill even with local anesthesia with previous dentists. The front desk on this location is very accommodating, friendly, and respectful. I will recommend this provider 10/10. read more

STAY AWAY PLEASE FOR YOUR SAKE This place deserves to get shut down. Idk how absolute dental is still in business. Especially this location. I have seen my sister getting the run around constantly. I wish we would have seen the reviews beforehand. First of all the wait time is insane. Your appt only means to arrive and they'll decide when to help you. Aka 2-4 hours later. They're just bringing in the most patients they can and charge them. PAYMENT, next! Dr. James J Schlesinger assures he's never had anything happen with his patients. My sister had two of her wisdom teeth extracted and had has constant pain since. She went back two weeks later to express her concern and he didn't even bother to hear her out. "Oh nothing has ever happened with my patients blah blah blah." Didn't even bother to check and feel around in her mouth. She's been in and out of different locations and today we went to another location the one on rancho and Charleston and they took a look at her "mouth" since she has extreme pain and her cheek was swollen. They said it was nothing. That it was just tissue. A few hours later she continued with extreme pain and a ball formed around her gums. I took her to the urgent care and boom! As soon as she opened her mouth a huge abscess irrupted. Well what do you know. read more

STAY AWAY!!!!!! Save yourself time and headache!! This office and the women who operate the reception desk, appointment scheduling and the so called dental assistants are worthless!! Arrived at 1145am for a 1230pm appointment BUT did not get seen until 4pm, well not seen but taken to the back only to be left in a chair for another 20 minutes while 4 dental assistants randomly came by and asked the same question... Did you fast? Are you sure? Is there someone here with you? WTH!! All these questions are on the intake form, these questions are repetitive and unnecessary. During the time I was waiting in the waiting/lobby area, it got so full customers were sitting on the floor. Only standing room was available. There is a table with a sign 'do not sit' Well where is anyone of the 24 people standing including the elderly and individuals with walkers suppose to sit down if there aren't enough chairs to accommodate the poor scheduling of clients?! Meanwhile, the women behind the reception desk are chatting away, rolling in their chairs. Keep in mind, a waiting/lobby area so small with 20+ people in it, temperature rises so its was so hot and uncomfortable. The level of professionalism and courtesy definitely lacks here. I spoke with the Dentist before my procedure and he had nothing to say only, "this is the way corporate runs" theres nothing that can be done!! So.. with hundreds of other options for dental care, choose wisely and definitely RUN from this place!! Horrible! Horrible! Horrible!!! read more

Very bad place you have an appointment at 9 and they want to attend you when they want they don't respect your schedule

My sister got some teeth pulled and they were so kind & gentle. They gave us all the information that we needed when we left so she could have a good healthy healing week and also gave us contact information in case something went wrong. I really like this place. Thank you Tom! read more

Absolute Dental - Charleston - General Dentistry Near Me - Las Vegas, Nevada

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Unprofessional front desk staff, no communication. Got there at 10:50 and appointment at 11am. Waited 2 hours, couldn't take it anymore. I walked out, never coming here again. I did all paperwork online too just to be seen by no one read more

I waited four hours to get a consultation for my wisdom teeth to be pulled. The dentist looked at my teeth and x-rays for about two minutes. They told me I would get a response within two weeks if I'm approved by my insurance, it has now been three weeks And they still have not submitted the paperwork to my insurance to get the preapproval. I am in severe pain and I cannot contact the office nor get a response. There are way too many patients and not enough dentists. read more

If I could give zero stars I would! This location is a joke! They don't tell you anything. They don't greet you when you walk in. Your "appointment time" is NOT your actual appointment time. That's just a time to check in, which they don't tell you that you need to sign in, so you stand in line just for one of them to be rude and unhelpful because you didn't sign in. There's no sign saying "please sign in and wait to be called" or anything. My fiancé had an oral surgery scheduled at this location. We waited for 2 hours only to be told that she was never actually put on the schedule! Apparently they called her at 5pm yesterday, but because she was at work and couldn't answer her phone they left a voicemail. She did call back, but no answer. In the voicemail they didn't say anything about closing in a couple minutes or that her appointment wasn't confirmed. This whole time she was under the impression that her appointment was scheduled. The front office staff is rude and interrupt you and have no regard or care to the patient's frustrations. They don't go over anything with you. They just expect you to know everything. They also don't tell you to expect to wait hours before you actually get called back for your procedure and who knows how long you have to wait after that. They don't tell you that your driver also can't leave at all and has to stay at all times, so people come in expecting to drop off their loved one and be able to come back, but can't. They should inform people of that, so people can schedule their day around having to wait for HOURS. My fiancé is diabetic and already had to fast for 8 hours because she was told her surgery was at 9am. Now she has to go without food or something to drink for even longer because they never scheduled her, so she has to wait and is one of the last ones to be seen today. Someone who is diabetic can not go that long without eating or drinking anything. They don't care about that at all. They told her if she eats or drinks anything they will have to reschedule her appointment. This entire location and staff needs to do better and be trained on customer service, because what I witnessed today with my fiancé and the other patients is absolutely disgusting. No wonder why this location has so many bad reviews (which are all very similar complaints) and not a lot of stars. DO BETTER AND BE BETTER! read more

Charged us for medication that was never administered, kept us outside in 108 degree weather for most of the day, then refused service for my son. Completely unorganized, lied straight to our faces about what treatments were needed. A terrible place in many ways, would never go there again under any circumstances. read more

This is the worst place to be to get dental work done. My first encounter with them was back in February when I was about to have surgery the surgeon stopped everything because of my heart. I since have had that cleared and now they are playing games about getting a surgery date. First they give me a date for August 4. 2 weeks prior to the appointment and it took over a week to get a confirmation of the appointment. Which was today. They have now told me that the appointment is no longer but they changed the appointment to September without calling me or emailing me. That is after a weeks worth of phone hang ups from them. They are either treating me so so bad because I have medicad or because I am transgender. There is no other explanation. read more

Horrible wait times and costumer service. I've been here 3 different times and they've failed to get me in for scheduled wisdom teeth extraction. I sat in there office for hours without being seen. Wouldn't recommend going here. read more

Scheduling here is terrible why would you allow someone to make an appointment for same day only to make them wait 2 hours to be seen. The girls here and I say girls because they are immature and impolite have a terrible and nonchalant attitude about people and their time. I would NEVER EVER recommend this company. read more

The front desk is amazing, but the wait is truly insane. Had an appt for my daughter to get her four molars pulled out at 1230PM. It's 2:20PM and we haven't been called to the back yet. Just was informed that when the general doctor tells you to be at your appt at a certain time that's it's not the time your appt is for. So I'm definitely going to write Corporate because wit doesn't make since to be fasting for 8 hours for children and appt time is not the time he or she will be seen. I will stay at Tenaya location and Farm where I live at and just wait it out for an appointment. At this location is the worst and all 4 of my children had their molars pulled out by Absolute, but not this location. If you go to this location be prepared to be here for a long time and only one surgeon is available. We still have another 40-60 minute wait because three patients are ahead of my daughter. read more

If i could give a 0 stars i would, i am traumatized. Everything was fine people were nice wait time was ridiculous but they were nice so i let it slide, i needed 9 teeth removed. I do have a small mouth which CANNOT be fixed with stretching. The problem, i woke up to my teeth being pulled out. Was not a fun feeling, then he moved to a different part of my mouth and it hurt i know i felt pain i was aware at this point 3 teeth in, he said it couldnt of hurt well it did, he basically gave up on me and i had to call my friend inside to get me where he proceeded to talk to her like i didnt exist and wasnt aware enough to stand on my own two feet and WALK. I was typing messages to the nurse because he refused to treat me like i was there and coherent. He said it was my fault the anesthesia didnt work because i smoked weed once a week and a half ago when I DONT SMOKE OFTEN, and told me to do jaw stretches and that i was my fault the iv fell out. I hadnt eaten or drinken anything for 16 hours yeah i was dehydrated. The way i was treated was appalling i will NEVER return to absolute dental of any location. I STILL have yet to get my scripts and its been almost 24 hours. I already had a fear of dentists, and i told them this and that anesthesia makes me panicky when i start waking up. I was gaslit and neglected. Update: its been roughly 32 hours, i have still yet to receive the scripts for the mouthwash and pain meds. I suppose im just here risking infection while being in pain. read more

Fourth update 3/18/21: They are, indeed, punishing me. After siccing the front office on me for my review of their sincerely abysmal treatment, I still have not had any contact from the regional "manager" who couldn't be bothered to do their job. They just cancelled the SECOND RESCHEDULLED appointment for my dentures the night before. They won't even let me pick them up. I had one thing to live for, and they ripped it away, dangled it in front of me for 5 more days, then ripped it away again. They couldn't even give me another appointment. She just said they'd "let me know." I want this witch to go without teeth. I want her to look in the mirror for three months and see nothing but a drooling, hideous troll. I want her to have to give up her job because she can't speak clearly. I want her to subsist on nothing but mashed potatoes and the disapproving stare of horrified strangers. I want every person in that office to get a healthy dose of compassion the hard way, because they sure don't have any naturally. I sat in that office in tears, suicidal, and they promised they would help me - but only if I didn't write another negative review - one they should have been apologetic for, but they chose revenge instead. We're on the 8th week of no teeth, no end in sight. I cannot believe I let them talk me into taking away my communication and my smile. I had four perfectly healthy teeth and a career, not much, but better than this hell. They ripped both out of me without so much as a prescription for the pain. Not even an apology. These people are pure evil. For obvious reasons, I will not publish this update until (if ever) I actually do get my dentures. I fear they will only make it worse if they read this before I get them. Meanwhile, I am filing a formal complaint with the American Dental Association. They're giant and I'm nobody, but I can't do nothing or they'll continue to torture others. read more

I went to this dentist to get a chipped tooth repaired and the dentist X-rayed my mouth and told me he couldn't do the repair until I fixed the 2 cavities I have in my front teeth, I knew I didn't have cavities because I had just had X-rays for other work and I've never had cavities in my front teeth he hands me a bill for 900 and I knew I wouldn't be back worst experience ever , I saw another dentist he X-rayed my mouth didn't see a cavity fixed my tooth for 349 and I was gone and happy read more

So I just want to begin by saying that I was at another location previously on nellis and they were absolutely terrible. You had to wait about an hour and a half to get seen and the communication was terrible. No one ever spoke to me regarding anything about my daughters teeth or braces since we got them on in November of last year. I switched to this location and I'm absolutely happy I did. Dr. Yip is the first person that I ever got to speak with regarding my daughter and her teeth. She is a general dentist i believe and took the time to explain everything that was going on so I wasn't left in the dark. I get it, with covid there are restrictions about who can go back in the office when you are not the patient but seriously when you have a child involved someone needs to speak to me. She was able to answer all of my questions regarding my daughter and her cleanings and what will happen in the future. Without getting into all the details about my daughter and her braces, I am going to try to summarize it in the most uncomplicated way. My daughter for braces put on in November. No one talked to me and it has been 9 months and she has had issues with them. She got a general cleaning done almost 8 months later. And with braves, Dr. Yip explained they might need cleanings more often. My dauggters gums were inflamed and no one told me why. By the time I went to see Dr. Yip for a referral for my fauggters wisdom teeth to get pulled out she was able to explain everything everything me. She is wonderful and actually cares about the patient. I can appreciate that. I am a concerned mother. I would also like to add that Anna and Jenny were great also. Jenny got us all set up with a deep cleaning appointment. And Anna was able to recommend another office besides the horrible office on Nellis to get a consultation done by an oral surgeon to get my daughters wisdom teeth pulled out. Overall I just want to add that it may take a couple more minutes to answer some questions, but at least the patient feels comfortable with what's going on and what each person's job is in the facility. I never knew there were so many people with different job descriptions in the dental office. Thanks to Dr. Yip, Jenny, and Anna. They are wonderful and I would definitely recommend this office for those 3 women in particular. read more

I'm not sure how to spell the oral surgeons name so I will name him dr. s. His mame is hard to spell but I think it's schlessinge. I hope I didn't butcher that. Although I was a bit overwhelmed with the amount of patients who were there before me, I was pleasantly surprised by the staff. The staff were pleasant to me. I had a long weight but it was well worth it. I was impressed, to say the least, by the amount of time it took for him to pull out 5 upper teeth. He was amazing and worth it when I say it took him less than 5 minutes to pull all five teeth. I was shook. I've had plenty of teeth removed in my life and this was by far the best. I had minimal bleeding and pain compared to previous dental work. If you need an oral surgeon to remove teeth he's your guy!! read more

Worst experience I have ever had at the dentist. My mouth was bleeding as the specialist judged me out loud. My gums and side of my mouth was completely swollen and bleeding. Save yourself the trauma and go to another dentist. read more

Had my appointment set for over a month, took days off work, traveled 40 minutes, got piercings removed, fasted 8 hours to show up and have the front desk tell me rudely they were understaffed and couldn't take me. not apologetic at all, just an oh well attitude. said they called when i have no missed calls, and couldn't even tell me who would of been the one to call. i even called the office to confirm and told me everything was good, and said we'll they don't know whats going on here, ummm maybe call them to let people know? awful experience read more

Took my son for 4 wisdom teeth removal. Was told insurance only covers 2 teeth spoke to 2 diff representative for our insurance an was told there are no restrictions ! Impacted teeth are covered so all 4 ! So the dental office turns around and says 3 teeth are covered with insurance how yal go from 2 to 3? Dental office says we need preauthorization ok so why Yal didn't do that before hand of us coming??!! Front desk ppl are lazy and did not do what they were supposed to to make sure all bases were covered for my sons tooth removal. If you go here make sure you break it down in simple English or they are guna play with you an let u pay 2-300 when all that needs to be done is communicate with insurance. It's not even about the money it's about the principal they are letting ppl pay out of pocket when all they need to do is their job! Wish I had read reviews before coming to this trash ass place. Not to mention they wrote him a prescription for amoxicillin when it says in his file that he's allergic to it and I filled out paperwork saying he was allergic to it same day! read more

I had a appointment to get a Deep cleaning. I arrived before my appointment time. After an hour waiting on a hard chair. I asked how much longer? Was told that they had 1 Dentist ONLY and Hygienist was backed up. It would be at LEAST another hour. Myself and another woman went up to counter to say we could not wait that long. I asked for my money back. WAS TOLD The Manager was at lunch and I would have to wait. Mind you I just handed this receptionist $ 500.00 cash less than an hour before. The lobby is uncomfortable . Every seat full. I have tried to call them for last 3 working days about my Dental plan and can only get call center to answer and take a message. Promising I will get a call back. They did not call back. I would not recommend this place. Completely OVERBOOKED. Lots of EXCUSES. Then I get home and they call to talk to me about my upcoming oral surgery next week with them. I was told to expect to wait up to 4 hrs BEFORE my appointment in the lobby. They also told me that if I am late its $25.00 fine. I found another Dentist and Absolute Dental will be giving me my money back! UPDATE: STILL ONE STAR I went there today and they gave me back my money. The receipt also had a balance of 849.00 still due Since I never received an Estimate of treatment plan, I asked what it was for. She said it was for my cleaning Ok. When I booked the appt. In the first place they quoted me 500.00 for both sides for deep cleaning. So. I had paid 500.00 and then add an additional 850.00 how much is that. Hmmm more than Thousand. This place is crazy. I will never go back nor reccomend them to anyone. read more

Couple things . First of all pack a charger and food if you even consider scheduling here . My appt was at 1 pm it is 3:30 and I still yet to be seen . Not sure who is in charge of their scheduling templates but they need to regroup that's absolutely terrible. Front desk staff is not welcoming bothered by any questions you ask . Did not appear professional at all . Floors are dirty . Will absolutely NEVER come back here do not schedule he read more

Had fillings done . One of them drilled far up and now I'm laying the price of unbearable pain from a dead nerve now . Another dental place had caught what happened read more

I have been sitting in their office for 2 hours. They just called me in . Im am not a new patient. The only thing they have done after 2 hours is take an xray. Now i need to wait for the dentist. So now i am still waiting after waiting the first 2 hours. Im in for a cleaning. read more

this place is a sespool of possible covid, this is a medical facility dentistry and almost no one is wearing a mask!! they are soo incompetent!! they had my son here at this location until 3pm and it is now 8:33pm they wouldn't allow me to not be here and could have called me and they didn't! he had his girlfriend here so he wasn't alone!!! they faoled at communication and they are soo unprofessional & does not take accouability for their ignorance. had him in a broken wheelchair when bringing him out no paddles to hold his feet up! like are you kidding me!!! read more

Absolute Dental - Charleston - No mask - General Dentistry Near Me - Las Vegas, Nevada

1.6 stars as of now. 1.6 stars from multiple reviews over several years. And they take zero steps to improve. The WORST rudest staff ever dealt with. Appointments scheduled weeks/months in advance mean nothing..you will probably wait for hours. Standing room only in this cattle barn. Zero fs they do not care about you. My son's appointment was 11 for teeth extraction. Arrived 10. Standing room only. Patients directing people where to go and what to do bc staff does not care about you. At counter a sign says 2-5 hour wait for all appointments. So which? 2? 5? Why not appointment time like every. other. clinic?? Staff so rude and snappish at basic questions. We left. Got a recommendation for much better oral surgeon from dentist. Insurance happy to switch us. I wish everybody could/would walk away from this disaster. You deserve better. They shouldn't be in business they've shown again and again they don't care about you. read more

My daughter was asked to fast for her surgery, it's 3pm , came here checked in to fill out more paper work , waited again for another hour JUST for X-RAYS !????? FORCED TO RESCHEDULE BECAUSE YOU ASSHOLES ARE BACKED UP??? why not call us instead of billing the insurance another unnecessary office visit for nothing but wasting our time and X-rays y'all already have!!! ! You guys are Fkd up!!!! CALL YOUR CLIENTS AND HAVE SOME FUKN COURTESY ABSOLUTE DENTAL! read more

Wow! My girlfriend was sent to this office to see the Oral Surgeon in order to have a tooth extracted. We live 40 minutes away, but my girlfriend is in constant pain and we had no other choice, since the surgeon only works one day a week and at different offices. We weren't sure why they don't have additional surgeons on staff because there is definitely a need for it. When we arrived for her 3:30 appointment, the lobby was over-filled with people waiting to be seen. We could barely get in the door. My girlfriend signed in and we could hear people complaining that they have been waiting over an hour to be seen. The workers behind the counter were in a state of chaos, and looked incredibly overwhelmed. Why book so many appointments around the same time? My girlfriend was finally called up to the desk at about 4:00 to fill out some paperwork, and then told to wait. It's now 4:30, and we are still waiting to be seen. Horrible service! Stay far away! read more

Do not come to this location for anything. Appointment was at 1200 and 3.5 hrs later I'm still waiting. Everytime I go in there they say its 2 people ahead of me and this last time they tell me its 3 people. Ridiculous...makes no sense what so ever. I am rescheduling and will not be coming back to this location and I do not recommend anyone else to come to this location. read more

No stars for this location, my wife has had no satisfactory results in over a year of just trying to get a set of partials. Every time they do impressions she has to wait weeks for them to send them to the office. Then when they do get them they have to make many adjustments with no acceptable results. So just a heads up to anyone that may be thinking about going to absolute dental. They also seem to have a language issue, some accents are so heavy it makes communication very hard. And forget trying to do it over the phone. read more

Yesterday I had an 11AM o'clock appointment and I did not get seen until 4:30 PM. That is no exaggeration! I did not get out until about 5:15 PM I took a half-day off of work to be able to attend my 11 o'clock appointment. Normally I get off at 2:30. So I wasted a half day of PTO to be able to make it to my appointment and I still did not get in until 430. There was no real communication between the staff members and patients waiting. I would never go back to this location. read more

the wait is insane 2 to 4 hours to get my wisdom teeth out didn't hand me no paperwork when I got there got called back then I was told I had to go wait 2 to 4 hours with a mother appmoint at 11 I have 2 kids I can't leave that long like wth fix your wait times . read more

I was seen by them to get some teeth removed and already the women behind the counter all had really nasty attitudes and the doctors don't intro themselves and just start working in your mouth. lastly when I called to get a follow up appointment like they should've done for me I was hung up on read more

So my visit started Tuesday but ended this morning with a glorious result thanks to Jessica caring attitude and Dr Browne who performed a tooth removal that I found out after had a hole in it which was torture for the two days I refused to remove it but thanks to the front office and Jenny who was so friendly and charming we were able to schedule me for 8 am today and remove the disaster that was my tooth and all the pain it was causing. These folks were patient with my whining and showed me the care I needed to get the result I needed. I hope your as lucky as me to find this office. read more

I was the first patient of Absolute Dental , E Charleston plaza Las Vegas NV, February 2020. I needed the relining of my partial. First, they said they didn't know what kind of material is made.Excuse me? I said Check Google and see that most of partials are made from acrylic and titanium. They said ok and they took impression spreading all that substance over my face and hair. They sent my partial to the lab telling me to come next day to pick it up but I have to pay up front 282. I said that my Humana insurance will cover 30%. They said first I have to pay 282 and after Humana will give me 30%. Next day I got my partial not repaired, the lab couldn't fix it. I asked the money back but no, no money back cuz they need to ask mgr David for approval.Are you kidding me? Approval for a money reimbursement of a job haven't been done? I was advised I will receive a refund in the amount of a 282 check after 3 weeks. Why Check? Wouldn't be easier direct transfer into my bank account? These people are the WORST, Beware these crooks and scammers! Waiting 3 month of my refund I went again to the office and this time I talked to the new manager Ignacio, he gave some phone calls and finally after one week I got my refund. Thank you Ignacio, you deserve this job. read more

With the help of the Office of Consumer Healthcare Assistance, I was able to retrieve my $70 from this office. The clerk in this division told me that she had "several" complaints about this business including "people being billed for services they didn't have." She stated that she was evaluating these cases for referrals to the Nevada Attorney General. Again, they only released my check after being contacted by a state regulatory agency. I recommend a different dentist. read more

This company had me pay for orthodontic services that they never provided. They steal your money, the call center hangs up on you and the only way to speak with the billing is to go into the office and hope someone is there. They still owe almost $600. read more

Absolutely terrible service. I came here and waited an hour until my name was called, however once inside the assistant told me my denture mold was not prepared. So, instead of telling me when I first arrived into the office they made me wait an hour for nothing. I asked for the reasons why it was unprepared and the assistants had no idea. They responded with " I don't know" and stared at me. It was very unprofessional and should be better prepared next time. The doctor in charge did not apologize and sat at her desk while I spoke with her assistants the entire time. read more

The most worthless dentist I've ever seen. They made wait for 3+hrs to be told that they couldn't do anything for me. #worthless