We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.

We recently had GB Hardwood Flooring refinish all the hardwood floors in our home, and they look…read moregreat -- like brand new. They worked within our busy schedules and were able to get the work done in a timely manner. They were also fast with their communications, responding quickly to our questions. And it all came at a very reasonable price. Would definitely recommend them!

We had part of the flooring in our first-floor living room repaired, and they did such a…read moreprofessional and clean job. I was very pleased with the result. I highly recommend this GB hardwood flooring company. George was kind and very professional. We really appreciated those qualities in him as he did our flooring.

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

You can tell an honest business not by what they advise you to do, but sometimes what they advise…read moreyou NOT to do. Adrian gave me candid and informed advise on my vintage floors that was customer centered, and not just about them getting the job. Also, he was prompt and communicative. Highly recommend.

I hired Rovin's Hardwood Flooring to redo the flooring in two of my rooms. There was some horrid…read moreancient carpet in there I wanted removed and replaced with vinyl flooring. The estimate was quick to schedule and the pricing was well within what to expect in this market. The work was done in a a single day and what a beautiful job! Happy with the new floors in my room. There was some small touches that needed to get done on a second day, but the overall work is great. Highly recommend for your next flooring job!

I called Louis last minute and he fit me in for the next day. They did an awesome job on my garage…read morefloor. Fast and efficient. Louis and his crew did not disappoint. I couldn't be happier. This process was way better and faster they epoxy. Highly recommend. (See the before and after pics.) Thank you Louis!!

I requested an estimate of my basement floor project on 5/20/26, today is 5/26/26 and still no…read moreanswer, no message from this business. I find it hard to believe they have that good of a rating. The work may be good but the professionalism is definitely lacking. On to the next vendor.

Total nightmare. I had to have the entire floor ripped up because the work was so poorly executed…read more He skipped the prep work, didn't level the floor, and couldn't even pull a straight line for the transitions. It looked incredibly amateur. Once we tore it up, we could see all the shortcuts he took underneath the surface. I had several real epoxy professionals inspect it, and they all agreed he had no idea what he was doing. To make it worse, he took zero accountability and tried to blame the site instead of his own lack of skill.

Does not know what they are doing. Mixed every layer of epoxy wrong so it won't cure. Ruined my…read morebasement floor and won't reply when trying to get my money back. If you want it don't right avoid this place

I cannot recommend FLOORecki highly enough! I only had one week to get my hardwood floors…read morerefinished before moving into my new condo, and after my original plans fell through, FLOORecki stepped in as a last-minute hire. From the very beginning, they were responsive, accommodating, and made the entire process completely stress-free. Chris led the project, and his craftsmanship was outstanding. He and his teammate sanded my original oak hardwood floors, replaced several damaged planks, and applied a custom stain that turned out even better than I imagined. The new boards blend in perfectly, the stain color is beautiful, and the finish is absolutely flawless. Chris took the time to answer my questions, walk me through the process, and make sure I was happy with every decision. What impressed me even more was the turnaround. They completed the entire job, including replacing boards, sanding, staining, finishing, and cleaning everything up, in just two days without sacrificing quality. They left my condo spotless and treated my home with the utmost respect throughout the project. I've attached before-and-after photos so you can see the quality of their work for yourself. The transformation speaks for itself. The floors look brand new, the replacement boards are virtually impossible to distinguish from the originals, and the custom stain completely transformed the look and feel of my home. If you're looking for someone to repair, sand, stain, or refinish hardwood floors, do yourself a favor and hire FLOORecki. Chris and his team exceeded every expectation, and my floors truly look brand new. I couldn't be happier with the result!

Had a great experience with FLOORecki! They refinished a whole floor, hallway and all the stairs in…read moreour house, as well as installed new spindles to modernize our railings. The communication and work was timely and efficient and the craftsmanship was top-notch. Would definitely recommend anyone looking to get floors re-done or metalwork for their stairs!