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    Rovin's Hardwood Flooring

    4.7 (174 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Rovin's Hardwood Flooring

    Floor refinishing

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    Reviews With Photos

    a corner of a room

    This is unfortunately one of those experiences where I had a much different experience than most of these reviewers. Overall, my main frustrations center around poor communication, and, no attention to detail on the final product. The initial quote was easy to schedule and I got a quick price quote via email. The person who came to do the quote told us we'd only need to be off the floors after they finished for an hour, which is great since we live in the space we wanted redone, and that we couldn't/shouldn't be out of town during it, as they needed us there to approve the color. In the lead up to service: We never received a confirmation call or any info on what time they would show up. I tried to call the morning of just to get their ETA, and left my name/number. Never got a call back, and then they workers showed up. Better to have them show up than not, of course, but then we had to scramble to get our couch out. Day of service: Fine enough. The two-person team got set up and quickly had us approve the color. I wish I had known that approving the color would happen that quickly, as we would have gone somewhere else after that. After a long day for them, they let us know they were done and told us we couldn't walk on the floors until the next day, which was quite different time than the hour timeframe we heard originally. We received no information on what to do after the service- can my dog walk on them? When can furniture go back on? I tried to follow up with the company via email and phone, and it took multiple phone calls before I eventually heard back. Then, I was told we could put everything back on and there was no need to wait a day. Great, but it would have been nice to understand clearly from the start with all parties giving me the same info. The next day, we found several missed spots, and that they only did one of two bottom door jams. They scratched up several walls in one hallway. I also found several pieces of hair (both my own and my dog's hair) that were underneath the new protective coating. None of this is a huge deal in its own right, but overall, frustrating. They did come back and do some touchups which we appreciated- we had the choice to fix a few spots, or, for them to rebuff/recoat the entire floor. Ultimately, we just did a few spots because we did not want to move all of our furniture again. So we are unfortunately left with some hairs under the top coat and some missed spots. I was told the hair issue is what it is given it might blow up from a heat vent or be elsewhere, so just a heads up for anyone with long hair that sheds or a dog in their house. So overall, we enjoy the new floor color, but wish there had been better communication about the project and better attention to detail on the final result. Hopefully the durability is sufficient. We are only a few weeks past the original service, and there are already several visible marks from our dog's nails (and she's only 20 pounds and isn't very active). So, we will see how durable the floors are long term.

    Brand new hardwood floor stain choices - we went with Minwax Golden Oak

    We had Rovin's out to put hardwood in our new condo back in January. They were professionals from start to finish. We got several estimates- Rovin's was the cheapest. We initially planned to do new floors in only one portion of the house, but we changed our minds and decided to do the whole floor at the last minute. Best decision ever- the floors are unbelievably beautiful and Rovin's did a great job. They were here when they said they'd be here, and even finished a day early, despite the fact that we increased the scope of the project after they'd already set their schedule. We had other work done in the condo after Rovin's installed the floors, and unfortunately one of the floorboards got damaged. I called Rovin's and, despite the fact that they had literally nothing to do with the damage, they came out and replaced the damaged board for free. A+ from start to finish- Rovin's was great and I highly recommend using them.

    Yanying J.

    Update: As Rovin mentioned, our relationship was good UNTIL we received an invoice that did not reflect what was agreed upon. When we received the invoice, we inquired about the additional water based coat that was added to the project because we were not expecting this to be on the bill as it was confirmed by Rovin, that we will be going ahead with just using oil based coat. For additional context, Rovin did let us know that we would need approval to use an oil based coat due to the rules and regulations that they have to follow. As mentioned above in the review/comments, because we did not have the approval until late evening of March 15th, we made an attempt to reschedule our appointment. Rovin then informed us that they will be going ahead with the project without an approval due to them being booked for rest of the month and also later confirmed with us that the scope of the project will only consist of the oil based paint (shown below in pictures). When we reached out post getting the invoice, instead of apologizing about making a communication error to us, Rovin just kept repeating that they absolutely had to use water based paint due to the regulations and implied that we did not care or wasn't informed of the risks. As shown, we also were trying everything we could do to conform to all rules and regulations that Rovin informed us of. Never once did he apologize for miscommunicating the project scope to us and instead kept on lecturing about city regulations, rules, etc. As shown in the email that was mentioned above, we do regret using profanity in the email, but we were triggered by his extremely rude response after our attempts to resolve the issue. Again, instead of apologizing and owning up to his mistake, he consistently offered us discounts (which was mentioned above) in attempt for us to settle this issue before going public. I am taking the time to write this review so everyone can have a full picture of the matter and to demonstrate to business like Rovin, that money can not settle everything. Customers have a right to share their true experience and money can not buy that.

    an empty room

    I had a wonderful experience with Rovin's flooring. Adrian and his team are very professional, prompt, and kind. They walked me through the entire process and did a great job cleaning up afterward. I am very satisfied and would use their services again!

    My original floor with a sample piece of the stain I requested.
    Rabia H.

    These guys turned my old yellow scratched up floors into a beautiful masterpiece. Work was done on time and the quote was a little more than what I wanted to spend, but I'm extremely happy with how everything turned out. Would definitely recommend using Rovins!

    Patching that needed to be done.
    T S.

    These guys did my floors a few years ago and I have recommended them to everyone who compliments them. They restored 70yr old original hardwoods beautifully, patched areas seamlessly and I had them back to install new hardwood flooring in the addition when I was ready. As with most old houses I had a few interesting spots they had to work around. They were creative in troubleshooting and didn't charge a dime extra. Worked clean too! As I recall, their pricing was also excellent and my floors have stood the test of time.

    John B.

    I had water damage to a cherrywood floor in my condo in Chicago. Rovin's was the name that our building manager suggested. I had the wood delivered from an outside supplier, and we had to do some custom gluing to get it done. In the end, the Brazilian Cherry hardwood floor, which came into being, looked better than the wonderful floor that had been destroyed. Great attention to detail on the transitions to each room too.

    Living room oak floor is gorgeous after refinishing with a light stain.
    Maryann C.

    Rovins did such a beautiful job on my floors, both redwood and oak that I almost rethought my move! The work was done in two days. The price was very reasonable. The crew was completely professional. I cant praise them enough.

    Kitchen refinished with special walnut
    Kara A.

    Loved them! Rovin's came as a recommendation from my old boss and I am very pleased. Initially we were just planning on replacing the carpet in 2 bedrooms with hardwood and matching it to the existing hardwood in the rest of the house, however when Adrian came out for the estimate he let us know that matching the existing floors would be very hard to do as they were so old. He provided us 2 quotes, one for the original job and one to sand down all of the existing wood and restain to match the new wood exactly. Although this was definitely a bigger project/more than the original job, I never felt he was pushy about it and was willing to do either job. We ended up doing the whole place and am so happy with the results. Adrian recommended we use Special Walnut (photos attached) and the floors look great! We checked with our neighbors after as we were out of town when the work was done and they said there was no issues with noise, smell, etc (we did a water-based finish). We had heard horror stories from our friend who went with a different company and so this was a huge relief. They were able to get the job done in the allotted amount of time (and last minute were even able to start a day earlier which gave an extra day of curing prior to my move), and even came in $500 under budget as they had to do less demo than initially anticipated. They had initially not done one of the thresholds to our bathroom as they apparently missed our text messages that we wanted that, however they came out the week after and added it back in at no extra charge, and that was very easy to coordinate. I would highly recommend Rovin's to anyone looking to get new floors installed OR existing floors refinished.

    Rogan G.

    There isn't much I can say, here, that hasn't already been said. Rovin's was consistently my lowest bid for flooring, and yet still did a fantastic job on the flooring. This was especially impressive given that: 1) I was away for almost the entire installation process. Most subs would treat this as a vacation (and license to do a poor job), but Rovin's stayed in contact the entire time, and still clearly maintained the level of quality that I would expect from all of these reviews. 2) My subfloors were uneven concrete poured a century ago. I'm not sure how they did it, but Rovin's managed to give me near-level floors with no need to level the concrete. I don't even want to think about how much this would have cost, otherwise. In short: get other quotes if you want, but you won't likely find a better price in the city. And somehow, you don't sacrifice on quality in any way.

    Before
    Lu N.

    These guys are professionals; from getting the quote to the final product. We wanted to replace the carpet in three bedrooms and install new red oak hardwood floors. Adrian gave us the most competitive quote, I had five. The crew came in and finished the project in three days. The new floors look amazing! We have already recommended them to a few friends. Thank you!!

    They were supposed to stain the floor dark instead they lacquered over the dark stains.
    Tanya C.

    We asked them to stain the floors dark and they didn't. They then called my husband a liar and told him that they weren't going to fix it. There are dark marks in the floors that they lacquered over. IT LOOKS HORRIBLE! Do not choose this company for your floors!

    after, great color suggestion and we are in love with the new look!

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    Page 1 of 5

    Ask the Community - Rovin's Hardwood Flooring

    Review Highlights - Rovin's Hardwood Flooring

    Both times I have found Adrian to be very responsive, professional, and he resolved any issues that arose.

    Mentioned in 84 reviews

    Read more highlights

    JP Hardwood Flooring

    JP Hardwood Flooring

    4.9
    (295 reviews)

    Highly recommend JP Hardwood Flooring!…read more Johnny came out to my house and gave me an estimate to refinish all of my hardwood floors the same day. He does charge more than a few other quotes I received, but his rates reflect the quality of his work. He is very responsive and laid down all of the stain options I was looking at in 4 different rooms throughout my house so I could really see how the color looked in different lighting conditions. He was also able to seamlessly fill in all of the cracks in our floors making them look brand new and did the entire house in less than a week! Make sure you do your research on whether or not you want Synteko for your finish - we ended up going with a water-based finish since we have a dog and little babies crawling on our floors and didn't want to risk the toxins, but I would definitely trust Johnny with the finish if you're interested in it. Finally, about a month after moving in, one of our stair treads broke off and Johnny was able to come and replace it in a matter of days - he asked for the measurements ahead of time, so when he showed up at 8am, he already had the tread pre-cut and was done with everything within the hour. His work is truly phenomenal and I would recommend him for any hardwood needs you have!

    Johnny and his team were absolutely amazing to work with! They were always punctual, professional,…read moreand respectful of our space. He fit us in last minute which was very appreciated. The work was done efficiently -- they replaced the carpet on our stairs with hardwood, and the color match to our floor was nearly perfect. We were impressed with the outcome; it truly exceeded our expectations. Johnny is incredibly knowledgeable, honest, and offered fair pricing. He was also very responsive throughout the entire process. Our stairs and floors look fantastic -- I highly recommend Johnny and his team!

    FLOORecki Floors And Stairs

    FLOORecki Floors And Stairs

    4.9
    (74 reviews)

    I cannot recommend FLOORecki highly enough! I only had one week to get my hardwood floors…read morerefinished before moving into my new condo, and after my original plans fell through, FLOORecki stepped in as a last-minute hire. From the very beginning, they were responsive, accommodating, and made the entire process completely stress-free. Chris led the project, and his craftsmanship was outstanding. He and his teammate sanded my original oak hardwood floors, replaced several damaged planks, and applied a custom stain that turned out even better than I imagined. The new boards blend in perfectly, the stain color is beautiful, and the finish is absolutely flawless. Chris took the time to answer my questions, walk me through the process, and make sure I was happy with every decision. What impressed me even more was the turnaround. They completed the entire job, including replacing boards, sanding, staining, finishing, and cleaning everything up, in just two days without sacrificing quality. They left my condo spotless and treated my home with the utmost respect throughout the project. I've attached before-and-after photos so you can see the quality of their work for yourself. The transformation speaks for itself. The floors look brand new, the replacement boards are virtually impossible to distinguish from the originals, and the custom stain completely transformed the look and feel of my home. If you're looking for someone to repair, sand, stain, or refinish hardwood floors, do yourself a favor and hire FLOORecki. Chris and his team exceeded every expectation, and my floors truly look brand new. I couldn't be happier with the result!

    Had a great experience with FLOORecki! They refinished a whole floor, hallway and all the stairs in…read moreour house, as well as installed new spindles to modernize our railings. The communication and work was timely and efficient and the craftsmanship was top-notch. Would definitely recommend anyone looking to get floors re-done or metalwork for their stairs!

    Rovin's Hardwood Flooring - flooring - Updated August 2026

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